Starting a Negotiation
In sum, negotiation includes the process of submission and consideration of offers until an offer is made and accepted (p. 1036). Any successful negotiation, though, must be based on several main concepts, including best alternative to negotiated agreement (BATNA) and the minimum threshold at which the terms of a negotiated agreement are mutually acceptable (Wheeler, 2003). These two concepts in particular pose multiple challenges for all involved parties when formulating estimates. For example, negotiators may lose sight of their end objectives and fail to keep their eye on the prize due to personal issues. Indeed, negotiators may become emotionally attached to certain outcomes or overly focused on short-term gains to the extent that their decision-making is adversely affected, thereby resulting in suboptimal outcomes.
Likewise, identifying the minimum threshold at which an agreement becomes acceptable also poses numerous challenges for negotiators. This step requires careful consideration of factors such as costs, benefits, priorities, and overarching objectives. Not surprisingly, miscalculating or miscommunicating this threshold can introduce major roadblocks to the negotiation process and can even result in an impasse. Similar to the BATNA concept, emotional and factors such as individual biases and personal preferences can influence the manner in which negotiators perceive and evaluate their respective minimum acceptable terms. Moreover, information asymmetry between parties can create difficulties in accurately assessing the counterparty's position and understanding their willingness to accept certain contractual terms. Resolving these challenges involves ensuring open communication lines, information sharing, and a pragmatic and flexible mindset to reach mutually satisfactory outcomes to negotiations.
References
Blacks Law Dictionary. (1998). St. Paul, MN: West Publishing Company.
Wheeler. (2003). Four Key Concepts: Your Starting Points. Harvard Business Review Press.
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