This approach has resulted in a successful just-in-time learner driven training program that uses scenario-based simulations to provide low cost training that workers can access when and where it is needed (Kelly & Nanjiani, 2005). This is an example of how Toyota has traditionally adhered to its fourteen principles (see Appendix a) and worked to maintain an organization in which knowledge management is paramount. Organizational Development Almost every organization professes to

Knowledge Management One of the challenges of knowledge management is deciding on a working definition of what the discipline covers. Levinson defines knowledge management (KM) as the process by which organizations generate value from their intellectual and knowledge-based assets. Her definition goes on to say that generating value from such assets typically involves codifying what employees, partners and customers know, and sharing that information among employees, departments, and even with other

Knowledge Management Titan Industries' Knowledge Management Titan Industries' Best Practices in Knowledge Management The ability of Titan Industries to attain best practices so rapidly in their Knowledge Management (KM) implementation illustrates how effective this strategic initiative can be in unifying business managers and Information Technology processors to a common objective. Global outsourcing leader Tata Information Systems is the subsidiary that owns Titan, so it is understandable how a very high priority was

Knowledge Management Best Practices in Services Industries The ability to stay on in step with customers' rapidly changing needs is only possible when a company completely commits itself to transforming data into information, while also capturing and using tacit and implicit knowledge. As this analysis will illustrate, data, information and knowledge are multifaceted and have many implications across the lifecycle of a business in general and customers specifically. Concentrating on how

Tarsam needs to make this a very high priority to gain the trust of their customers, and the credibility to win new prospects over to purchasing from then. There are three approaches the company can take to accomplish this. The first option is to create a self-managed Web content management system that Tarsam completely creates on their own. Defining a system administrator for it, the it aspects of the system

At present, large companies tend to have knowledge management strategies, because they can be integrated into information management strategies. IT and other technological companies have KM strategies, but so do many other firms. Creative firms such as advertising agencies, research firms such as pharmaceutical companies and firms whose business is based on acquired knowledge such as legal firms all place strong emphasis of knowledge management. In future, as more