¶ … Luke & Associates depicted low rates of employee retention. Retention levels did not promote sustainability in the organization, and did not generate any significant revenues in case of some departments of the organization. Recruitment, hiring, and employee training processes incurred high costs. Although these costs proved equitable when amortized over 8-10 years, they weren't sustainable when absorption was required within 2-3 years. The organization's management expressed anxiety over these low retention levels. Management was also concerned about the recurring ill fit of newly hired personnel with company culture and position demands, in relation to basic knowledge and demonstrated competences. To tackle this problem, the firm decided to take into account a venture involving action research program to study various tactics for improving key recruitment interview processes.
Action research, which comes under the participatory research category, involves stakeholders affected by practices, strategies and systems linked to specific situations or issues, which form a part of their professional life (Tiffany, 2006). In general, this kind of research aims at making an official critical thinking analysis regarding a practice issue, to ascertain the most suitable alternative, and to define an implementation strategy that has great chances of garnering the acceptance of stakeholders. Luke & Associates' action research plan would be executed under the tutelage of the company's department of human resources. This included staunch backing and approval from management executives, and significant involvement of workforce across every organizational level. In the form of a two-branched process, action research enabled this company to focus on its needs. First of all, it underlined that change necessitated action- the company aimed at attaining this. In addition, it realized that effective action was grounded on accurate analysis of the situation, determination of every likely alternative solution, and adopting the solution most suitable to the issue (Burnes, 2004).
Data collection and compilation
Amassed data comprised of information on cultural fit, network fit, and indicated proficiencies. Interview transcripts were studied to seek reference to know-how, values, leader behavior, and career experience. Standards of fit encompassed two kinds of styles: complementary and conformist (this style was in accordance with the views of in-house research panel). Data accumulated was quantitative as well as qualitative, as it took into consideration employment duration, retention rate, chosen candidates' pre, post, and exit interviews, and all-round performance assessment data.
Instruments for qualitative research are devised to assist an analysis of interviewees' world from their perspective. Such instruments accord interviewees the chance for in-depth discussion of subjects, or answering questions; interviewers gain the opportunity of making follow-up inquiries. In case of overly structured instruments, interviewees are unable to speak out their views and experiences. Outcomes from studies employing qualitative techniques can elucidate quantitative research parameters and design, so that quantitative surveys can put forth the right questions. While statistical data might distinguish correlational associations between variables, it fails to properly evaluate how or why such associations exist; nor does it shed light on what is implied by these associations. Aside from utilizing qualitative research techniques, exploring secondary data was appropriate for focus assessment research (Fountain, 2004).
The physical environment wherein feedback was obtained from respondents was kept as neutral as could be to facilitate the data collection process. A major factor in this venture was acquiring access to the study's population. Finances and time determined the method of sampling for the study; however, it is apparent from focus assessment research's definition that it isn't meant to be carried out using a representative target population sample. Instead, purposive or convenience samples are made use of. This particular study employed purposive sampling, incorporating individuals targeted intentionally, as they are assumed to possess information which may facilitate accomplishment of study objectives.
Confidentiality
Respondents were assured that whatever information they may pass on to interviewers is confidential and won't be accessible to any individual outside of the research unit. This was applicable to every bit of information obtained, no matter how inconsequential it may seem to the researcher. This moral consideration is especially applicable in instances where respondents reveal personal behavioral information. Data storage is another element in safeguarding confidentiality. Completed questionnaires, interview transcripts and tapes were stored securely, and not left open to free access in the researcher's office. In case of computer storage of transcripts, password protection guaranteed restricted access to designated team members (Fountain, 2004).
Analysis of outcomes
All analytic abilities of respondent-driven sampling (RDS) are retained by participant-driven recruitment (PDR), while enhancing respondent participation in developing research questions and instruments, interpretation of data, and other research process elements. In almost all participatory research programs, researchers...
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