Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
¶ … Improvement
Innovation and Continuous Improvement
Bounce Fitness has a number of locations across Australia. Although the company has a long history of operations, very little has changed in the company's operating procedures. One of the most salient problems that have been identified is scheduling customers' initial consultations and keeping records up-to-date. These issues need to be address in a timely manner so that the organization can improve its service offerings.
Monitoring and Evaluation Strategies
There are a plethora of different metrics that can be used to monitor and evaluate the organizational strategy. The balanced scorecard is a useful tool for designing strategies along different types of important objectives. Robert Kaplan and David Norton made the Balanced Scorecard popular as they found shortcomings with the traditional management control systems (Balanced Scorecard Institute N.d.). This approach was designed to translate vision and strategy into objectives and measures across four balanced perspectives: the financial perspective, customer perspective, internal process perspective, and the learning and growth perspective. Each perspective is important by itself, however when the four approaches are "balanced" then a type of synergy can emerge that can propel an organization to success.
Current Operational System
The case states that the current data collection and hosting method utilizes the basic spreadsheet. However, there are many more sophisticated software solutions that are already developed and customized for this particular industry....
It would be interesting if there were a solution that would allow customers to access and even update their own health statistics on a web portal.
Fostering Creativity and Organizational Learning
Creativity and design are important features of a well-developed knowledge economy, not only for having a favorable impact on people's well-being and business performance, but also on innovation (Hollanders and Cruysen 2009). Creating an innovative organization requires more than understanding the design of an efficient development process (Stamm 2003). Innovation deals more with and organizations or individuals ability to of creating and implementing a successful idea. This idea does not necessarily need to be creative. Sometimes a common sense solution, when implemented properly, can be the most efficient and effective organizational innovation. However, when innovation is combined with creativity it can be even more effective. When creative innovations are introduced to organizations they can create core competencies that can transform and organization and its position within the competitive landscape.
Measuring Tools
Quality control represents the act of analyzing processes and monitoring operations to ensure that high quality standards are being met at all times. There are many statistical models that can be used to ensure that the organizations operational objectives are being met. With the advantages of modern technology, these tools can also be used in a real…
Works Cited
Balanced Scorecard Institute. "Balanced Scorecard Basics." Balanced Scorecard Institute. N.d. https://balancedscorecard.org/Resources/AbouttheBalancedScorecard/tabid/55/Default.aspx.
Hollanders, H., and A. Cruysen. Design, Creativity and Innovation. February 2009. http://www.seeproject.org/images/Design%20Creativity%20and%20Innovation%20-%20A%20Scoreboard%20Approach (1).pdf.
Malik, S. "Creating Departmental Dashboards." Dashboard Insight. May 2, 2007. http://www.dashboardinsight.com/articles/digital-dashboards/building-dashboards/departmental-dashboards.aspx.
Stamm, B. Managing Innovation, Design and Creativity. New York City: John Wiley & Sons, 2003.
Initially, the Home Depot strove to turn its flagging profits and image around through product innovation, although it has never been as rigorous in its self-examination as Toyota. Still, after expanding to the point that industry analysts worried that it had overextended itself, and after the more female-friendly Lowes stores with their superior store layout threatened its dominance, the Home Depot "sanded down its rougher product edges a little to
One such exemplary resource is Epicor's recent guide, "Managing Today's Professional Services Organization: How to Improve Efficiency and Increase Profits" (2011). Although the guide contains some self-serving information concerning Epicor's own IT product line, the bulk of the guide is devoted to timely and informative insights concerning how IT can facilitate project delivery in professional services organizations. For instance, according to Epicor's guide: Ultimately, a successful operational model demands higher-order
Such a strategy would also help the firm to address its weaknesses while acting on its strengths. Some of Apple's strengths include an innovative cast of executives and a well-known brand. Its weaknesses include significantly high R&D costs in comparison to those of competitors. Competition from makers of similar products is one of the main threats the company faces. In regard to opportunities, Apple could seek to take advantage
Manage Innovation and Continuous Improvement MANAGING INNOVATION AND CONTINUOUS IMPROVEMENT How does your workplace monitor and evaluate performance and sustainability of key systems and processes? My organization has a systematic way in which it monitors and evaluates performance and sustainability of key systems and processes. The organization carries out daily auditing processes and activities to determine the progress of the sustainability programs adopted in an organization. The organization has long- and short-term goals
Innovation & Creativity FedEx was founded as an innovator in a logistics field that had never seen overnight delivery before. The company has always positioned itself as a premium provider in the business, based on its sophisticated technology, superior network size and quality of service. However, as the company has matured, its ability to be an innovation leader is being threatened. There are a few different issues at play. The first
" The process feature revolves around "the general business process and practices that enable functional groups to operate effectively and collaborate toward a common goal - as well as a robust set of innovation methodologies and tools." Finally, the structure component has refers to the "organizational structures and supporting technologies that enable collaboration across functional lines" (Innovation Point, 2004). Otherwise put, the ophthalmologic clinic has to focus on implementing a