The organization needs to be making the change for the right reasons and ones that fit the businesses needs. In other words, it shouldn't be incorporated out of the voice in the back of the head saying, "everyone else is doing it." After the business has decided it is a good match, then it needs to decide what exactly they need to make the changes -- that is, does the organization have to start from scratch? How far behind is the business? or, how far to left or right? Knowing exactly where the organization is and what has to be done in vital for an easier transition. Once an organization knows what is needed, then is the time to do some old-fashioned research into different aspects of technology. There shouldn't be any investing in technology without some very careful research and consideration as part of the process. It inside of organizations must do...

They must also do adequate research to support the reason for change -- that is, it must benefit the organization. The next step is to choose, then implement, and finally learn the information needed to use the technology. Implementing is oftentimes the easier part while learning is more difficult. As long as everyone knows that learning new technology doesn't happen overnight, it shouldn't be traumatic for employees. While the transition stage is always the hardest, it is important that there are people who can guide employees through any and all of their questions so that they can begin to feel confident with the new information. From the moment of decided to make a change until the change is completely learned, the process is ongoing.