To enhance this ability, training sessions and networking opportunities with employees from similar companies. In this way, employees can network with each other in order to optimize the customer experience.
IV. Internal Communication
It has been mentioned that communication is vital in the success of a company. This is not only true of the external link between customer and organization, but also internally among employees. Employees can use internal communication to enhance their social responsibility paradigms. Internally, employees can be used to educate each other regarding the knowledge and use of technology. Those with expertise can be used to train new employees, or those with less experience in technology. Effective interaction among employees is very important in maintaining good customer relations. A company in which employees communicate effectively can also reflect this in its relationships with customers.
V. Conclusion
Networking refers to various levels of interaction among partners. This is a single-layered function, and is therefore a flat organization model. In maintaining its relationships on a both internal and external level, Boeing is able to maintain good customer relationships with...
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