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Prior to their narrative on Townsend, King Solomon is described as a powerful man with grace and humility in his heart. God is said to have appeared to King Solomon in a dream, and asked him what he (Solomon) wanted to be given.
Now Solomon could well have asked for some glittering gifts and for more power. But he didn't; he asked for "wisdom," the authors explain. "I am only a little child and do not know how to carry out my duties. So give your servant a discerning heart...for who is able to govern this great people of yours?" Solomon is reported to have said. Impressed by Solomon's humility, God gave Solomon "...everything else he might have wished for" like honor, wealth, a long life, and yes, the "wise and discerning heart he has asked for."
Back to Townsend, who was also praised for willingly, openly admitting the mistakes he had made. "Admit your mistakes openly, maybe even joyfully," Townsend wrote in the book Up the Organization; he went on to admit that "...my mistakes were discussed openly and most of them corrected with a little help from my friends" (p. 81).
Still another CEO of a corporation, J. Kermit Campbell, who headed the furniture company Herman Miller, is pointed out as a good example of someone who listens well. Indeed Campbell had "exceptional listening skills," the authors assert on page 102. What he did was show his employees that he really cared and was willing to come down from his corporate offices. He met with "every single" employee and listened to their thoughts and concerns.
Prior...
And the Bible is also full of leaders who did indeed listen, including Noah, who listened to God and built his ark to the exact specifications that God had given to him.
Justice is another strong theme in this book, and on page 179 the authors quote from the Bible (Zech. 7:10): "Administer true justice...do not oppress the alien or the poor." The example from contemporary America that the authors give to dovetail with that Biblical passage is the altruism and fairness shown by Levi Strauss; in 1959, several years prior to the Civil Rights Act, Levi Strauss integrated their plant in Blackstone, Virginia. This was a bold act of justice because Southern schools and other institutions were segregated. And even though local public officials asked that Levi Strauss provide "separate rest rooms" for blacks and whites, the management of Levi Strauss would have nothing to do with a racist policy like that. All in all, this book is brimming over with examples of courage, fairness, justice, innovation and open-mindedness.
Works Cited
Sardar, Ziauddin; & Davies, Marryl Wyn. (2002). Why Do People Hate America? New…
Works Cited
Sardar, Ziauddin; & Davies, Marryl Wyn. (2002). Why Do People Hate America? New York:
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