Noise complaint investigation and soundproofing assessment letter

Saul Ferguson,

Manager of Superior Giftware, Room 208,

381 Conway Avenue.

Dear Mr. Ferguson:

I do hope that all is fine with you and yours and apologize for what seems to me to be an unpleasant duty.

For the last few weeks, employees of Mirabel Realty have seemed to be discomfited by noise. I was first approached by Ms. Parsenon the Area Manager of Mirabel Realty regarding this problem. She told me that the noise level resulted in employee turnover and caused her employees to feel fatigued. I conducted a thorough check the past week and noticed a constant background hum which I, at first, attributed to computers and monitors, but then observed continued long after the computers ceased working. I also noticed that the noise is loudest near the north wall and ceases abruptly at 4.45. The North wall, as I understand it, is the location of Superior Giftware . Wishing to be certain and reluctant to cause you any more aggravation than necessary I consulted my colleague and assistant who corroborated my presumptions. Ms. Parsenon also told me that she had approached you previously regarding the issue and that not much headway seemed to have been reached.

In order to be certain of our assumptions and to avoid causing you needless aggravation, I arranged with Ms. Parsenon to take sound-level measurements one week from today. Our objective is to measure sound levels on both sides of the wall between the two companies in order to assess the extent of soundproofing you may want to recommend. This will save you the likely impossible challenge of lowing your sound-level.