Carestream Health
1
The transformation at Carestream Health seems to be more on the radical side. The shift from a cost-saving focus to monetizing assets and the selling off of a business unit to overhaul processes and systems for digitalization indicates a fundamental change in how the business operates. The adoption of a customer-centric approach, new digital architecture, and the engagement of stakeholders in redesigning processes are all indicative of a radical transformation.
2
A single instance of SAP running across the entire company with several horizontal processes implies that Carestream was using an integrated system to manage different parts of its business. This suggests a business process perspective rather than a siloed perspective. In a business process perspective, processes are integrated and streamlined across different departments and functions, which is what a single instance of SAP would facilitate.
3
Developing metrics to measure the adoption and benefits of Shop Carestream was crucial to understand its performance so that the objectives of the digital transformation were being met. Metrics were a way to quantify progress and success, and they were needed for making data-driven decisions that would ultimately improve the platform and increase adoption rates.
4
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