Buyer Power:
Retailers are the primary tier of buyers in the television segment of the global consumer electronics market. There are a variety of retailing channels used in this industry. The primary channel of distribution is through electronics retailers, like Best Buy, which comprises 65% of the total market value. Hyper and supermarkets, such as WalMart and Target, make up only 14.4% of the market. Sales via department stores, like Sears, only contributes 3.7% of the market's value. Although they typically don't sell televisions, music, video, books, and stationery retailers do contribute 3.1% of sales for the overall consumer electronics market. Lastly, a variety of other retailers make up 13.8% of the sales in this industry ("Global consumer," 2010) (See Figure 3).
The primary manufacturers in this market segment, like Sony, are often highly valued by retailers, as they provide branded products that retailers' buyers, the end consumers, have come to know and trust. Despite this desire to have these well-known brands on their shelves, retailers are not powerless in the market segment of this industry. Many retailers are large enough to exert pressure on pricing of the manufacturer. This is especially true of global retailers, such as WalMart and Target, with thousands of stores under their corporate umbrella, as well as large national electronics chains, that offer a high volume of television sales, across many states. These retailers especially can negotiate pricing with even the larger manufacturers. In addition, some retailers, such as large discount department stores like WalMart, may chose to focus their product lines on unbranded products that are offered at a lower price point ("Global consumer," 2010).
However, retailer's power in the industry is lessened by the increasing possibility that manufacturers can forward integrate their businesses and sell products directly to consumers. Factory stores have been an option for decades for manufacturers, with companies like Apple opening stores in malls and strip shopping centers around the world. This forward integration will result in higher operating costs; however, manufacturers also receive higher margins through direct sales to consumers. In addition, stores can be used as marketing tools, helping build the manufacturer's brand image ("Global consumer," 2010). Less effective in marketing, but less costly in operating costs, manufacturers can also forward integrate by offering a virtual factory direct store.
Backward integration by retailers is less of a threat in the industry. Although larger retailer may choose to offer a variety of products under their own house brand, in the consumer electronics industry, and specifically the television segment, true backward integration would be a costly venture. True backward integration would involve manufacturing costs that would mean the house brand would likely not be able to compete in this highly price sensitive industry. For this reason, it is more common for retailers to partner with a manufacture to produce their product line ("Global consumer," 2010). For these reasons, although retailers due hold some sway in the industry, it is not a significant concern for manufacturers.
Supplier Power:
Suppliers in the television segment of the consumer electronics industry include a variety of companies, including electronic components and a variety of related products, as well as manufacturing services. Sony, is one of the few exceptions in this segment, with the operation of their own manufacturing facilities that produce much of their own products. In Sony's instance, they may outsource the production of certain OEM components, such as the LCD panels for their televisions. However, in this industry, suppliers must meet stringent requirements before they are accepted by larger manufacturers. Suppliers must prove they are financially sound organizations, with a positive future outlook. Suppliers must demonstrate that their skills will merge well with the manufacturer, and that they have an adequate distribution network. Suppliers have to meet certain environmental requirements. Most significantly, suppliers must meet the product quality demanded by the manufacturer. To meet these requirements, suppliers often have to make improvements to their operations. These improvements can be expensive, as such, once a supplier has made this investment for a manufacturer, they're often eager to retain that relationship, which weakens their power ("Global consumer," 2010).
The threat of backwards integration also weakens supplier power. This is especially true for larger television manufacturers with the manufacturing capabilities already in place, such as Sony. Some substitute inputs are also possible, such as LCD and plasma screens which have a select variety of alternatives for manufacturers ("Global consumer," 2010).
Suppliers do have a small amount of power due to the cost of replacing them for manufacturers. Not only are there costs involved in the process of developing a new...
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