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Vanguard
I worked with MetroWest Medical Center, which is owned by Vanguard Health Systems. For this company, I developed a Transformation Plan that would improve the company's documentation and information systems. The company is a medium-sized health services provider that has operations in five different states, but there is a degree of autonomy in the different options. Transformation, however, is a department that overarches the organization.
The project was focused on the transformation of the company according to recent changes in the legislative environment. In particular, I was concerned with the updates to the Primary Care Payment Reform Initiative. Function updates for this plan would be posted regularly on a Mass Health website, and I would monitor this site for these updates, and then report them to senior management. The reform contained a number of elements...
The objective of this survey was to comply with Patient-Centered Medical Home recommendations and gather information to see where our service standards sit. I used a combination of multiple-choice and open-ended questions to gather the information. At this point, the surveys have been completed and returned, and are being processed. I also attended regular meetings on the plans and updates for the coming week.
I worked on a project called the Athena program as well, which gathers and organizes patient data into useful information. I would be able to generate reports on things like patient data that could be used in managerial decision-making, and to measure whether or not the staff members were using electronic health records as they were supposed to be. The impetus behind this effort is that Massachusetts was awarded a state innovation models initiative grant as part of the Affordable Care Act. We have to prove that we are patient-centered, something that the customer surveys and information processing will accomplish.
Aim of the Project
Thus, the aims of the project were to help the company transform its systems to meet the requirements of the Affordable Care Act. Proving that the facility is patient-centered is a burden, but one that…
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