Vulnerability Assessment Grid
HLS 530 (Critical Infrastructure Protection of Health Care Delivery Systems)
ERP Review
Perspective: [Hospital]
Critical Infrastructure: [Water Supply]
Risk Dimension
Potential Severity
Medium
Low
Command
Efficiency of notification
Issues lead to slower response times/lower preparedness
Reliability of communication with CWS
Proper notification guidelines/expectations between organizations not established
Planning
Adequate supplies
Generally available and kept stocked
Adequate staffing
Nursing shortage could lead to problems in large-scale situation (ERP Level III+)
Logistics
Coordination of staff
Lack of detail in chain of command/communication could create confusion
Utilization of space for treatment
Detailed plan for movement of regular patient population should be developed
Finance
Expensive over-preparedness
Inadequate/untimely information can lead to large unnecessary expenses; reduced general function
Low operating capital
Reduces flexibility somewhat
Environmental, Safety, and Health
General patient population
Possible quarantine needs must be taken into account in utilization of space
Access to alternate water supply
Maintenance of staff/patient health paramount; adequate on-site supply should be established
Legal Liability
Rushed care
Could lead to allegations of malpractice; well protected in emergency situations
Lack of approved ERP
Leaves hospital vulnerable legally and in purely practical terms
Perspective: [EMS]
Critical Infrastructure: [Water Supply]
Risk Dimension
Potential Severity
High
Medium
Low
Command
Possible disputes
Complex hierarchy of situation-dependent command
Coordination
Chain unclear in certain situations, especially higher level incidents
Planning
Possible over-responsiveness
Too many respondents can clog communications and hamper activity
Staging function
Likely an over-extended responsibility; consider breaking up
Logistics
Site-specific setup
Adaptability of equipment, staff to uneven ground/other conditions warrants attention
Coordination
Diffuse materials/missions; effective utilization of all resources requires more centralized command
Finance
Readiness of supplies/staff
For high level incidents, team must rely on state/federal response
Reserves
Damage to responsiveness for general EMS is high with resources allocated elsewhere
Environmental, Safety, and Health
Site specific issues
Safety hazards increased with unfamiliarity; possible ground contamination from spills
Elemental exposure
Depending on time of year/day and type of incident, on-site triage might present additional risks
Legal Liability
Greatest good policy
Non-treatment of extreme cases introduces some vulnerability
Safety Hazards
Risk of staff/patient injury due to fall/accident on site
ERP Analysis and Assessment
Hospital:
The hospital's ERP plan needs some fairly extensive reorganization leading to a more clarified and structured chain of command that better reflects the cooperative and coordinated layers ERPs as suggested in the literature (AWWA 2009; EPA 2004). Specifically, greater centralization of command and greater horizontal rather than vertical distribution of various officers and team leaders would present a more flexible and efficient operating scheme than the plan and command chain as currently outlined (AWWA 2009). Inter-organizational communication with the CWS agency and other governmental officials is also essential to the development and implementation of an effective emergency response plan, yet these external contact points have not been adequately included in the hospital's current plan, which will greatly reduce its ability to receive and react to accurate and current information. This in turn creates many inefficiencies in both cost and care (EPA 2004).
EMS:
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