Leadership Case
Walmart decline in sales
Key issues
The major issues in the case study are the acute decline in the sales that Walmart was making just before Duke got into office and also the decline in the number of clients who visited the stores. The other issue was the seemingly erratic decisions made in remodeling the displays within the stores as was in expanding the space within the stores at the expense of the goods to be displayed, in effect reducing sales.
Root causes
The causes of these above challenges are extrinsic and some internal, for instance the drop in the sales generally in all the stores was caused by a downturn in the economic trends within the entire nation that was occasioned by the global recession. This left people from all sectors of the economy with lesser money to spend hence tightened their budgeting and focused only on the very essential goods. The second root cause is the singular decision making process where the top executive decided on his own to rearrange the store floor display without extensive consultations with the staff on the floor...
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