Weight Watchers and General Motors Weight Watchers has faced a number of issues in the past several years, many of which are highlighted in the case study for this assignment. The company was able to reach a financial high point earlier this decade in 2011 when it recorded a record-breaking 1.8 billion in revenues. However, the company's finances have slowly...
Weight Watchers and General Motors Weight Watchers has faced a number of issues in the past several years, many of which are highlighted in the case study for this assignment. The company was able to reach a financial high point earlier this decade in 2011 when it recorded a record-breaking 1.8 billion in revenues. However, the company's finances have slowly dwindled ever since then, culminating in losses for seven straight quarters and low stock prices at the beginning of 2015. The core of the problems it was facing were relatively straightforward.
The weight loss industry was changing, and Weight Watchers was having difficult changing along with it. Specifically, the company had troubles modernizing its business model to account for the digital age as represented by increasing online options for weight loss. This fact was compounded by the reality that there was greater competition, including that from organizations whose primary business was to capitalize on digital technology to attract customers.
Technologies such as mobile devices, mobile applications, cloud computing, and social media had made considerable strides in the way that people were monitoring and attempting to lose weight. Weight Watchers, however, had had only marginal success using these technologies, and faced the undesirable situation in which its methods were becoming rapidly outdated. Financial Analysis: Vision/Mission The vision of Weight Watchers has always been fairly basic in nature. The company was designed to help people lose weight while also becoming more healthy, and happier, in the process.
To that end, there is very little about the company's core mission that has changed since it was founded in the 1960's. What has changed, however, is the way that it can achieve this objective. The times and the technologies that support them have changed. Another vital part of the mission of Weight Watchers is its communal approach to enabling people to lose weight.
The company initially facilitated this form of talk therapy, in which it held group meetings for members to share their experience with the weight loss process in physical environments. Eventually it would allow members to interact with one another online to still achieve its core value proposition of utilizing a community approach to weight loss. The company has expanded its business to include online applications, product sales, online memberships, and food items in restaurants.
All of these entities simply help it to fulfill its primary objective of helping people lose weight. Financial Analysis: Online vs. In-Store Weight Watchers has gradually shifted the focus of its enterprise from one focused on physical locations and the products and services it offers there to one which utilizes digital resources such as the internet, the cloud, and mobile technologies. A look at some of its core financial data supports this fact and provides significant implications for the future of its financial prowess. In 2009 the company's online revenues were $196.0.
By 2015, however, those figures had more than doubled to end the year at $437.4. This fact is all the more significant because during the same time period, substantial portions of this organization's revenues declined in conjunction with the preceding increase in online revenues. Product sales decreased from $251.4 to $169.1. Similarly, licensing, franchise royalties and other decreased from 147.7 to $128.9. Even meeting fees, which traditionally were the most capital form of revenue generation, were reduced from $817.5 to $744.6 from 2009 to 2015.
These figures clearly reflect the fact that this industry in general, and Weight Watcher's business in particular, has largely transitioned from one based on physical environments to digital ones. Summary of Analytical Conclusions The financial analysis has made it clear that the future of Weight Watchers is in utilizing the new technologies that consumers are embracing more and more in their daily lives. These technologies including cloud computing, mobile applications, smartphones, tablets, and the internet.
Weight Watcher's online activity has demonstrated the most significant growth as a revenue stream out of all of its means of generating revenue. Therefore, the company should focus on ways to integrate online activity -- which is largely facilitated by mobile applications today -- with those that occur in physical environments. The synthesis of these two environments should readily assist the company in not only staying current with the times, but also in delivering the most viable means of communicating about weight loss to people today.
Combining these two approaches is imperative to the long-term success of this company and a way to keep its brand relevant throughout the digital age. Furthermore, dedicating itself to online activity is the primary way that this entity can stay abreast of its competition, which is also utilizing technology more and more.
The financial data demonstrate that the online audience is the largest growing one for Weight Watchers, which would do well to incorporate facets of its online approach with its traditional physical ones to synthesize these two and broaden its business accordingly. First Recommendation Perhaps the most readily available way that Weight Watchers can combine its online business with that of the conventional bricks and mortar world is in utilizing more mobile and internet technology in its group meetings.
It is critical for this company to not abandon its meetings in physical environments. However, it should look to increasingly supplement these physical meeting with a number of technologies from the digital medium which is providing one of its strongest revenue streams. It is essential to encourage program participants to interact with one another online in virtual meeting sessions in addition to physical ones. In this way, participants can take advantage of the instantaneous, continuous connectivity for which the internet is known.
That connectivity is frequently facilitated by mobile devices in the form of various apps (applications). Leveraging these technologies should help Weight Watchers to continue to increase the revenues from its online earnings. It should also help those enrolled in its programs continually stay abreast of developments with their weight and health. Also, it will allow them to remain constantly in communication with their larger supporting network (which is one of the core elements of Weight Watchers' mission).
The result is that the company should be able to better serve its customers while continuing to further its online enterprise. Second Recommendation The second recommendation for Weight Watchers is to continue to expand its customer base to include men. This trend was alluded to in the case study for this assignment. However, it also coincides very well with the first recommendation.
Men are more independent than women are, and have less of a need for the sort of communal interaction that is an integral part of women in the weight loss process. This sort of autonomy is easily facilitated with the influx of digital technology. Various apps for smart phones can help men to monitor their own weight loss progress. Additionally, they may also want to take advantage of the digital meeting sessions, which would allow them to check in and out with others as they see fit.
In this respect, broadening its audience to increasingly include men correlates with the first recommendation of relying more on online technology. Introduction and Problem Statement General Motors is one of the most revered automobile manufacturers in the United States, if not in the world. One of its lines of vehicles, Buick, is the oldest automobile line continuing operations in the country today. General Motors has recently made a number of changes to its business practices in the recent years. However, it still has a number of difficulties to overcome.
The primary problem facing this company today is the abundance of negative publicity, regulatory fines, and financial woes it has seen in the wake of a highly publicized recall of automobiles with faulty ignition switch and airbag issues. It faces the challenge of remaining a viable alternative for purchasing vehicles for a customer base that is aware of these safety issues.
Additionally, the company is still trying to restore its reputation from its bankruptcy declared at the end of the last decade, and which it was able to just overcome at the end of 2014 by repaying the federal government the funds the latter had supplied it. Addressing these issues requires the company to focus on the manufacturing and selling of vehicles at a time when its professional reputation is in considerable doubt.
Financial Analysis: Factory Recall The data that emphasizes the tarnishing of General Motors' reputation because of its factory recalls is critical. The case study indicates that GM experienced issues with its ignition switch since at least 2004, and only issued the recall earlier this decade after there were 42 deaths, 50 injuries, and 30 million cars involved in a series of accidents. The company had to pay $35 million in fines to the Department of Transportation, and also faces a number of lawsuits in the coming years.
All of these figures indicate the magnitude of General Motors' problems stemming from its recalls. Financial Analysis: Income Statement and Operating Expenses There is a plentiful amount of financial data that supports the contention that GM has undergone marked difficulties due to its vehicle recalls. Nearly every category in its income statement (including gross profit, operating income, income before taxes and net income) decreased from 2010 to 2014.
Perhaps what is even more revealing is the fact that every category declined from 2013 to 2014 -- which is significant because 2013 is when the recalls first occurred. This fact is typified by the operating expense data, which sharply dropped from $5,131 to $1,530. The balance sheet similarly mirrors these trends. The company's total current liabilities and total liabilities have increased from 2010 to 2014, including gains from 2013 to 2014 of $62,412 to $65,701 and $123,737 to $142,220, respectively.
Additionally, it is noteworthy that total stockholders' equity decreased from 2013 to 2014 from $42,607 to $35,547, which also supports the fact that during the time the recall for GM's vehicles was announced, the company's problems were reflected in its finances. Financial Analysis: Product Diversification and A New Approach GM was able to systematically address the financial woes of the recalls and its bailout by the federal government in a number of creative ways that seemingly promised to deliver the company from its problems.
Firstly, it was able to manufacture a number of new models of vehicles that were specifically designed to appeal to a changing customer demographic. It reduced the number of its larger vehicles while introducing new ones such as the Chevy Sonic and Chevy Spark that were smaller and less expensive. Additionally, the company began manufacturing electric cars that achieved the same goals as the Sonic and the Spark did -- providing fuel efficiency and quality driving at reduced costs.
It still continued to produce larger costs such as sports utility vehicles and Buicks, but it now made them smaller, and in a more streamlined fashion. However, GM also incorporated additional aspects of its manufacturing process that accelerated the time frame in which vehicles were manufactured, engineered, and designed. These led to a quicker time to market, but may have forsaken some of the quality control measures that were previously in place.
The company was able to make some significant gains in the type of vehicles it manufactured, but may have done so a little quicker than was safer for consumers. Summary of Analytical Conclusions The factory recall that GM initiated.
The remaining sections cover Conclusions. Subscribe for $1 to unlock the full paper, plus 130,000+ paper examples and the PaperDue AI writing assistant — all included.
Always verify citation format against your institution's current style guide.