Sign Up Now
Get instant access to over 1 million+ study documents
OR
Already registered? click here to login
By creating your account, you agree to our terms of service, privacy policy and student honor code.
e., Americans are generally not 'timid' and avoid confrontations), it would be unlikely that the Chinese workplace environment would have a good fit with American workplace environments.
3. Leung's article on workplace conflict among Hong Kong employees demonstrates the importance of respect to superiors and authority in the workplace, no matter is s/he has incorrectly done something or was wrong in an argument with another employee. Because Chinese culture is generally a high uncertainty avoidance culture, it is best to approach conflicts in an indirect manner. Employees could take advantage of their collectivist nature to work together and invite the conflicting parties to a private (yet social) gathering or event. The team could work together to make the two parties feel at ease with each other, if not directly reconcile in front of their teammates. This subtle way of conflict resolution...
Again, it is important to remember the context and culture in which the conflict happened in the workplace, because developing resolutions from it would entail understanding also possible reactions from the individuals/groups concerned. Thus, while a direct approach would work best with Americans, a more indirect, carefully planned and gentle approach to reconciliation is more applicable to the Chinese and Asian cultures/workplace environments.
References
Adler, R. (2009). Interplay: The Process of Interpersonal Communication. Oxford University Press.
Leung, a. (2008). "Interpersonal conflict and resolution strategies: an examination of Hong Kong employees." Team Performance Management, Vol. 14, Issue 3/4.
Workplace Conflicts Microsoft Corporation is one of the largest software companies in the world. The company deals in software development, manufacturing and licensing software products including operating systems, server applications, business and consumer applications, internet software technologies and services as well. Under the leadership of Bill Gates Microsoft has succeeded in placing at least one of its products in every personal computer world wide. Over the years, Microsoft has experienced growth as
Workplace Conflict Resolution Work place conflict resolution Management Role In this case I will be assuming the role of direct supervisor for the operations department, which oversees the shipping and manufacturing functions at the organization. Each of the employees involved in the case study analyzed will report directly to me, and therefore I will be responsible for developing a solution to their problems and enforcing disciplinary action if necessary. As a direct supervising manager
workplace conflict in the educational environment. The selected organization is a large educational institution, specifically its independent learning department, where there is tension and workplace conflict among the staff members. Specifically, there is tension between the full-time staff and part-time student staff, due to mismanagement and misunderstandings. One manager favors student staff over the full-time staff, since she was once a student worker herself, and it has driven a
Culture and Diversity: Workplace Conflicts Workplace Conflict: Diversity Training Diversity-training is one of the most common methods used by organizations today to address cultural differences among employees, and thereby minimize the risk of workplace conflict (Samovar, et al., 2009). It basically entails i) educating employees on how cultural differences at the workplace could affect the way people interact, and ii) raising their personal awareness on the compliance issues of sexual harassment, Equal
According to marketing consultant Heather Huhman, if a person's work was somehow impacted negatively, or that person was passed up for a promotion, because the person said something to a supervisor regarding the harassment he or she received, the company could be liable. When Mark Hurd was the CEO of Hewlett-Packard, he became "embroiled in a workplace ethics issue" because, according to Susan Heathfield, among other things, he "failed to
Organizational Behavior (OB) theory Organizational Behavior is a study that fosters the understanding of the relationship between the employees and the organization and that between organizations themselves. In an organization, the way in which the employees with their seniors are very important to the determination of how the company will perform. In this case, a company that has a chance to maintain a good relationship with its employees will always register