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Conflict Management: Case Evaluation
According to Wall & Callister (1995), conflict may occur at the interpersonal level in which an individual comes into conflict with others. Perhaps, conflict may occur at the intergroup level, whereby some level of contention exists between or among groups. Last, conflict may occur between or among organizations, which is known as interorganizational. egardless of the level, experiencing conflict breeds frustration, anxiety, and the dreaded fear of the unknown outcome. Although associated feelings are a byproduct of an unpleasant and natural occurrence, it is necessary for people to progress through the cycle. "As with any social process, there are causes; also, there is a core process which has results or effects. These effects feed back to affect the causes. Such a conflict cycle takes place within a context (environment) and the cycle will flow through numerous iterations (Wall & Callister, 1995, p. 516). For further analysis,…
Bobot, L. (2010). Conflict management in buyer-seller relationships. Conflict Resolution Quarterly, 27(3), 291-319. doi:10.1002/crq.260
Wall Jr., J.A., & Callister, R. (1995). Conflict and its management. Journal of Management, 21(3), 515.
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Conflict Identification and esolution
In the current team I am on where I work, there is conflict between myself and another worker, mostly because he always tries to lead but I was assigned to be the team leader. The usurping of my authority and goals has been ongoing, and efforts to mitigate it have been unsuccessful. The source of this conflict would seem to be the other person, but the true source of the conflict is that he and I are both very similar in the way we approach things, and we are both natural leaders. Although I was chosen by our manager to lead the team, my coworker is used to being a leader and has a difficult time restraining himself from taking over and taking the lead in numerous situations. This current team is not the first place where he has done this, either to me or to…
Aureli, F. & de Waal, F.B.M. (eds). (2000). Natural conflict resolution. Berkeley, CA: University of California Press.
Baack, D. (2012). Organizational behavior. San Diego, CA: Bridgepoint Education, Inc.
Wilmot, W. & Hocker, J. (2007). Interpersonal conflict. New York, NY: McGraw-Hill Companies.
Indeed, Norma Jean had on several occasions hinted that she was not comfortable in the relationship. She kept hinting that she was on the way out of the said relationship. Although Norma Jean has already made up her mind that she does not want to stay in the relationship, Leroy still attempts to convince her not to leave him.
Apart from the conflicts identified above, several other person to person conflicts can be easily identified throughout the text. For instance, there exists conflict between both Leroy and Norma Jean and Mabel. The source of conflict in this case is the desire Mabel harbors to have Leroy and Norma Jean visit Shiloh. Both Norma Jean and Leroy are not so keen on visiting the proposed place though. They only give in after Mabel becomes rather insistent. Norma Jean's smoking habit also brings about some form of conflict between her and her…
Conflict a Trading Floor
What are the stakes for the protagonist in "Conflict on a Trading Floor?" What options are available?
The four different options that are available for First America include: restructuring the deal, allowing the transaction to proceed, reporting the various discrepancies to upper management and letting Poseidon executives know about the conflict. ("Conflict on a Trading Floor," 2006)
The four stakes include: the relationship with the client, possible issues with ethical violations, regulatory challenges and the image of the firm over the long-term. The combination of these different elements is important, because they are showing the choices and outcomes from these actions. "Conflict on a Trading Floor," 2006)
Which would you choose?
The best option is to restructure the deal. The reason why is because of the unusually high fees that are being charged. This will hurt the relationship between the bank and Poseidon. Once this happens,…
Conflict on a Trading Floor. (2006). Harvard Business School.
What We Do. (2012). IMF. Retrieved from: http://www.imf.org/external/about/whatwedo.htm
Kent, A. (2009). Beyond Compliance. Singapore: NAU Press.
Schuerkens, U. (2008). Globalization. New York, NY: Routledge.
This led him to not be concerned about future inspections. Yet, new members had joined the team and did not know how to handle inspection processes. The other team members did not step up to inform them because they thought the Commanding Officer would fulfill his responsibilities and do so himself. This lack of communication then was one of the biggest causes of the later conflict at hand. Communication is often a major source of conflict in any organization. Here, the article states that "Communication-based misunderstanding becomes especially prevalent if the other is angry, dislikes, or distrusts the party" (Wall & Callister 1995 p 522). In this, the lack of communication could have easily generated negative feelings and resentment, if not immediately fixed and adjusted after the lowered grade was received.
Another source of the conflict resides within the structure of the group itself. Wall & Callister (1995) state that…
Alper, S., Tjosvold, D., & Law, K.S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53, 625 -- 642.
Barker J, Tjosvold D, Andrews IR. (1988). Conflict approaches of effective and ineffective managers: A field study in a matrix organization. Journal of Management Studies, 25, 167-178.
Wall, James a. & Callister, Ronda Roberts. (1995). Conflict and its management. Journal of Management, 21(3). 515-558.
These conflicts do not affect only the people involved, but may affect an entire nation, especially in the case of the latter type of conflict.
There are, indeed, many types of conflict, just as there are many potential solutions to conflict. With any kind of solution comes a good understanding of the roots of the conflict, but also of the personalities involved and how mutual respect and understanding, as well as a lasting peaceful outcome, can be achieved. n the Chinese setting, for instance, conflict stemmed from demanding superiors, inconsistency between theory and practice and favoritism. (Leung, 2007) in the same setting, the employees employed conflict resolution strategies that were focused on avoidance and cooperation between certain kinds of employees.
Despite the more unique character of the above-described situation, it is important to note that conflict resolution stems from the same kind of basic emotional and psychological feelings and can…
I believe that one of the best ways in which to resolve any conflict is through communication. This can attain understanding and respect, which are two key elements to preventing future conflict. A peer mediator is necessary in order to achieve these outcomes, however, and he or she must be a very good mediator who is willing to listen and provide good feedback and easily implemented solutions. (Resolution Remedies, 2010) it is only in this way that conflict can truly be avoided in the future.
*Please note that all sources attached by the customer were utilized, including Shakar and Leung. The citation for the independent source is as follows:
No Author. The ADR Process. 2010. Resolution Remedie. Retrieved from, .
283). Essentially, interests-based strategies are used in outcomes in which one desires either fairness of organization effectiveness, for the simple fact that this stratagem frequently requires the use of third-party intervention. In most instances, that third party will merely assist in facilitating the resolving of such a conflict by speaking to each disputant and helping them to solve the conflict for themselves. The third-party's role is strictly supplementary, unless it chooses to combine this particular strategy with a power-based one. Those who can intervene as a third party include either supervisors or other organization members, which usually attempt to do so on a fairly informal basis. Disputants can also employ this strategy without a third party by engaging in "positional negotiating" (Schachar, 2001, p. 23) with one another.
The more effective of these strategies, however, appears to be the power-based approach for settling conflicts within an organization. There are a…
Shachar, M. (2011). Conflict Resolution Management Textbook.
TUI University. "Foundations of conflict resolution." NCM 501. Module 3.
Jameson, J.K. (1999). "Toward a comprehensive model for the assessment and management of intra-organizational conflict: Developing the framework." International Journal of Conflict Management. Bowling Green. 10 (3): 268-294.
Conflict in the Workplace:
While not all conflict is negative, conflict is an inevitable aspect of the modern business life and working environment because where there are people, there is conflict. When considered as a positive measure, conflict in some workplaces can be regarded as healthy since it is an opportunity for the business to effect positive change. On the contrary, unhealthy conflict can also occur in the workplace when it has the potential of causing negative consequences on the business. Some of the most common causes of conflict in the workplace include poor communication, poor leadership, overwork, job stress, favoritism, unrealistic work expectations, and personality clashes. However, in the past few years, workplace conflict has also originated from cultural factors because of the increase in globalization. The modern business environment is characterized by numerous attempts to include people from diverse cultural backgrounds as crucial aspects of the success and…
Elfenbein, H.A. & O'Reilly, C.A. (2005), Fitting In: The Effects of Relational Demography and Person-Culture on Group Process and Performance. Stanford Graduate School of Business, viewed 14 August 2012,
LeBaron, M (2003), Culture and Conflict, Beyond Intractability, viewed 14 August 2012,
Watt, B. (2005), How to Hire for Cultural Fit, HC Online, viewed 14 August 2012,
Conflict Management and Negotiation, Case 8 Sick Leave
Kelly, Mark and Suzanne -- two Canadians and a British citizens, respectively -- are working as Assistant Language Teachers (ALTs) within the Japan Exchange and Teaching Program (JET) in Soto, Japan. In an effort to improve the English education standards used in Japanese schools, the national government designed the JET program to facilitate the exchange of English teachers from international locales. Government agencies and other educational experts believed that the process of exchanging teachers would serve to further the growing commitment to internalization on the municipal level, emphasizing the value of English-language competency for Japanese citizens and government workers. In order to properly address the instance of workplace issues or complaints from its ALTs, the JET program allowed for a process of resolution mediated by the Conference of Local Authorities for International elations (CLAI). Although the CLAI program was intended to be…
Lewicki, J.R., Barry, B., & Saunders, M.D. (2011). Essentials of negotiation (5th ed.). New
York, NY: McGraw Hill. ISBN-13: 9780073530369
Lewicki, J.R., Barry, B., & Saunders, M.D. (2010). Negotiation: Readings, exercises and cases
(6th ed.). New York, NY: McGraw Hill. ISBN-13: 9780073530314
In reviewing the main considerations that define conflict management situations and in making a determination which strategy has a likelihood of being effective the factors to be considered are:
It is important to consider the importance of the issue, which has been done and although the conflict is centered around important issues the resolution is not one that lack of resolve creates immediate demand of resolution through force. In terms of relationship, the situation is one that suggests fostering of relationships through the resolution process to be vital. As to relative power, that power held by supervisors does not need to come into play unless no other form of resolution is successful.
Recommendation for Resolution of Conflict:
After having performed research of conflict resolution and studied the methods utilized by other institutions in conflict resolution it is stated as a recommendation that the method…
Conflict Management Style and Strategy (nd) Wright State University College of Business [Online available at http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm#the]
Lingren, Herbert (1983) Managing Conflict Successfully [Online available at http://ianrpubs.unl.edu/family/heg181.htm ]FileHEG181 F-9, Relationships Issued September 1983;
Braley, Richard (nd) Conflict Management Styles [Online available at http://www.cameron.edu/~richardb/V_CMStyles.html
Conflict Management Styles (nd) Congregational Resource Guide Online available at http://www.congregationalresources.org/PWD/P4.4.asp ]
Conflict in a Separate Peace
Conflict can be said to be a disagreement which is brought about by a threat (real or perceived) to the interests or needs of an individual or group of individuals. When conflict is between several parties, it is referred to as external conflict. However, when the same occurs within an individual, it is referred to as internal conflict. In this text, I take into consideration the conflicts (both external and internal) that were faced by Leper, Brinker and Finny in the novel, 'A Separate Peace.' I also look at how each of the three characters resolved the conflict.
Conflicts Faced by Finny
Finny's internal conflict is well brought out in the novel. Though he is talented when it comes to athletics, Finny is apprehensive of Gene's academic performance. An academic genius, Gene in one instance complains to Finny about his dismal grade in a certain…
As a result, any kind of negotiation would involve some form of give and take from both sides. (Loo, 2006, pp. 24 -- 25)
Recommend a strategy for Hammer to resolve the problem.
To resolve the situation, Hammer must sit down with: the doctors, Harding and Dr. oyer. At which point he would listen to the issues that were caused by the new system she implemented and possible ways that the issue can be rectified. At the same time, he would listen to why Harding utilized the approach that was taken, instead of working with the staff. Once Hammer has listened to both sides, he would bring Dr. oyer back to the hospital, to address the problems with EKGs. The system that Harding is using would be suspended until a workable approach can be established. ecause Harding went on vacation and refused to discuss the issue with the staff, she…
Choosing a Conflict Management Style. (n.d.). Dispute Resolution Ohio. Retrieved from: http://disputeresolution.ohio.gov/schools/contentpages/styles.htm#avoiding
Chitwood, R. (2004). The Lack of Leadership is why Companies are Hurting. Max Sacks. Retrieved from: http://www.maxsacks.com/articles/article0803.html
Fisher, E. (2004). The Art of Managing Everyday Conflict. Westport, CT: Praeger.
Loo, T. (2006). Dealing with Difficult People. Street Negotiation. (pp. 24 -- 25). Ostego, MI: Page Free Publishing.
Conflict Management and Conflict esolution in Literature review
"The Administrative Power Grab" attempts to manage the conflict between the power that the leader posses and the ability to use that power properly. On the one hand, some leaders utilize the power that they have to act as tyrants which leads to greater conflict within the school because people believe that their opinions are not being heard or implemented into the overall organizational strategy. The article attempts to explain that there can be a happy medium between having power and managing that power in ways that are appropriate and effective. This particular article seems to focus more on conflict management than conflict resolution. This emphasis is most evident in the fact that the author does not really expound upon the ways in which conflict can be solved instead the focus is on avoiding significant conflict by harnessing the power of the…
Cook V.S., Johnston L.M. (2008) Where Does Conflict Management Fit in the System's Leadership Puzzle? AASA Journal of Scholarship and Practice. 4(4). 12-15
"Leadership Styles." Retrieved May 27, 2010 from; http://www.mindtools.com/pages/article/newLDR_84.htm
Edgar H. Schein (1997) Organizational Culture & Leadership. Retrieved May 27, 2010 from; http://www.tnellen.com/ted/tc/schein.html
Richard D. Sorenson (2007) the Administrative Power Grab. The School Administrator. 6 (64) Retrieved May 27, 2010 from; http://www.aasa.org/SchoolAdministratorArticle.aspx?id=6678
"Try to find out what really is driving the other side's agenda. it's vital to know the real need behind a person's position" (Tyler 2004:2).
Conflicts should also be expressed as rationally as possible, without too much unnecessary emotion, although if emotional difficulties are at the heart of the issue, it is not inappropriate to allow them to enter the fray, so long as it is done respectfully. Saying that 'you hurt my feelings' is an accurate statement, saying 'I know you meant to hurt me,' comes across as an attack and imputes motive onto the other party. In fact, in highly fraught matters, it can be "important to acknowledge the emotions first and get those out of the way" (Tyler 2004:1).
But allowing emotions to be expressed does not mean a no-holds-barred verbal boxing match; rather it is best to avoid all intentionally harmful statements that communicate nothing but…
Roper, Greg. (May 2005). "Managing employee relations: develop interpersonal communications and conflict-management skills to better manage employee relations." HR Magazine. Retrieved 3 Apr 2007 at http://www.findarticles.com/p/articles/mi_m3495/is_5_50/ai_n13721394
Tyler, Kathryn. (Nov 2004). "The art of give-and-take: negotiation skills can help HR professionals in almost every aspect of their careers." HR Magazine. Retrieved 3 Apr 2007 at http://www.findarticles.com/p/articles/mi_m3495/is_11_49/ai_n7072280/pg_3
In this regard, Ouchi points out that, "If there are rival business associations or if the ethnic organizations are in conflict with each other, you must get them together for their common good and for the good of the children" (20).
The research concerning the impact of conflict and what forms conflict can assume in school systems showed that a wide range of conflict types can occur between and within school boards, school administrators, teachers, parents, and the surrounding community, including language, differences concerning the importance of various federal and state mandates such as the No Child Left Behind Act, and the types of curricular offerings that should be provided. Other sources of conflict included basic differences over individual values and preferences, and because resources are by definition scarce, budget issues were also shown to be common source of conflict. In the final analysis, it is reasonable to conclude…
Anderson-Butcher, Dawn and Deb Ashton. 2004, January. "Innovative Models of Collaboration
to Serve Children, Youths Families, and Communities." Children & Schools 26(1): 39-
Fueuerstein, Abe. 2009. "School Board Ethics and Effectiveness." Planning and Changing,
In this selection, Chong examines the foreign policy used by Singapore during the 1990s to establish its credentials as a full participant in the international conversation. I will use the examples explored in this article to support the thesis that soft power is a realistic and viable choice of policy.
Fukuyama, Francis, "he End of History?" National Interest 16 Summer 1989, pp. 3-18.
Fukuyama's assertion that the fall of the Soviet Union will result in the triumph of Western political liberalism has not yet been proven true; I will use his article as a warning against presuming too much in the political realm, especially in light of Jervis' assertion above that there will always be unpredictable actions in politics.
Gambill, Gary, "he Balance of error: War by Other Means in the Middle East," Journal of Palestine Studies 28:1, 1998, pp. 51-66
Gambill's examination of how terror changes the political…
This text on neorealism provides an excellent reference about the theory and its priorities. In the chapter by Waltz, Waltz explains the structural conditions of international anarchy when allowed to prevail. I will construct an argument to Waltz as to why international anarchy will not be a result of a soft power approach.
Weaver, Mary Anne, "The Real bin Laden," The New Yorker, 24 January 2000
Weaver's article introduces the reader to Osama bin Laden's history and influences, and also deals with some of the United States' response to his terrorist actions. Again, this article will support the theory that new ideas, such as soft power, are needed in international relations to better fight these new threats.
The assistant nurse on the other side argued that she had strict orders from doctor, not to accept any extra tokens as doctor had to leave on time for another hospital.
Supervisor nurse brought this issue to my room and being a nurse manager/leader, it was my duty to solve the conflict. The most important thing for me at that time was the patient care and to solve the problem of the patient who confused and frustrated. Keeping in mind the compromising strategy, I phoned the doctor and requested him to make a compromise and see one extra patient today. The doctor agreed to do it and asked assistant nurse to accept the file. This was just the one adjustment and not the complete resolution of conflict.
Next, I called both nurses in my room and explained them to learn integrating with each other in order to avoid…
Behman, W. (1998). The Practice of Facilitation: Managing Group Process and Solving Problems. Westport, CT: Quorum Books.
Singh. B.D. (2008). Managing Conflict and Negotiation. Excel Books. Published by Aurang Jain. New Dehli.
Personal Reflection Paper
When it comes to my relationship with my friend Joey, we all seem to end up arguing no matter what the situation is. I have a very dominant personality as does he, and our conflict styles butt heads. In this paper, I will explore my conflict communication with Joey and analyze TRIP goals, power and conflict styles and how they apply to my relationship. Then I will explain how to improve my conflict communication and identify how I would help someone to use conflict communication concepts affecting the working of a team.
Explanation of the Concepts
According to Hocker and Wilmot (2014), TRIP is an acronym for topic, relational, identity and process goals. Topic goals are what each party wants (Hocker & Wilmot, 2014, p. 218). A parent may a son to show more discipline. A son may want to have more freedom. With…
Conflicts and Communication at the Work Place
a) The conflict scenario as narrated in Case 10-2 has the following key elements that were important to analyze before an actual model for conflict resolution was taken:
The cause of the conflict provided in the scenario would have been the first element to be considered before any conclusions were jumped at by the conflict resolver. The paramount mode this could have been done was through giving an ear to each of the parties involved in the conflict, in this case, eese and Patel. This element would have ensured that the conflict was entirely solved other than the temporal act just to fulfill the company's and boss' objective (Borisoff, 1997).
The extent of conflict was supposed to be analyzed to help the resolver know the intensity of conflict resolution to be applied.
Time pressure for the defined job was an influence…
Boin, F. (2009, April 2). The Power of Technology in Marketing. Retrieved from http://home.snu.com/~hculbert/comintboin.htm
Terrence, H. (2010, August 21). The Essence of Mobile Technology. Retrieved from http://.mobcommnu.edu/~hculbert/comint.htm
Budjac, C. (2006). Conflict Management: A Practical Guide to Developing Negotiation
Strategies. New York: Prentice Hall.
Conflict in the orkplace
orkforce within organizations, whatever the level, constitutes one of the most important resources within such environments. Harmony among the human resource and shared vision among employees is one mandatory factor in ensuring that goals are appropriately met. Conflict if however, one inevitable occurrence in the workplace and organizational leaders has to deal with it appropriately (Flagan & Craig 8). Conflict in organizations neither occurs nor happens in a vacuum. Usually, there are some underlying issues which instigate the conflicts either between workmates or teams. Fortunately, the capacity of conflict management can help in such situations and even turn the organization into a better place. This can be achieved either through preventing the conflicts or resolving them. Personally, I have been in a conflict situation within the office; a state which was handled appropriately by the management but would however been avoided had appropriate prevention structures been…
Alberta Employment and immigration, let's talk: a Guide to Resolving Workplace conflicts, Alberta: government of Alberta, Department of Employment and Immigration, 2007
Flagan, Tim. A & Runde, Craig.E, Hidden Potential: Embracing Conflict can Pay Off for Teams in, Leadership in Action, 28(2), 2008
Conflict and Its esolution in the eal Estate Industry
In real estate, all experienced sales people will have an unhappy customer to deal with at some point in their careers. Those who are most skilled know how to utilize specific techniques that will defuse or reduce the intensity of the situation. In every instance, conflict and resolution techniques will often work in conjunction with each other. (Tamper, 1999) (Furlong, 2010)
For real estate professionals, the key is being able to avoid one and use the other to satisfy complaints. To fully understand these variables requires focusing on relevant issues and key questions. Together, these elements will offer specific insights which are highlighting how the two work in conjunction with each other. It is at this point, when they can reduce conflicts and provide more effective resolution techniques. (Tamper, 1999) (Furlong, 2010)
In real estate, the customer relationship is…
Beirne, M. (2006). The Property Management Tool Kit. New York, NY: American Management Association.
Dent, P. (2012). Real Estate. New York, NY: Routledge.
Filho, W. (2008). Conflict Resolution. Oxford: Peter Lang.
Furlong, F. (2010). The Conflict Resolution Toolbox. Hoboken, NJ: Wiley.
Our interpretations, Mediation Strategies and Communication Types
The Nature of Conflict -- an introduction
hat is Conflict?
Conflict as Perception
Conflict as Feeling
Conflict as Actions
hat causes conflict?
Link between Interpersonal Conflicts and Effective Communication
Mediation and Dispute Resolution
The Nature of Conflict -- An introduction:
Conflict is a naturally existing problem in our society and the world as a whole. Conflict exists at all levels and it is so a certain extent quite natural and inevitable. ith a functionalist approach, it can be said that the existence of conflict is somewhat important for the society. It is however an understatement to say that we live amidst conflict. Conflict is present at every level in society and people at every second are reassuring each other as to how they are having a "discussion" instead of a conflict when…
Bellafiore, Donna. 2010. Interpersonal Conflict and effective communication. Journal.
Bolton, R. (1986). People skills: How to assert yourself, listen to others, and resolve conflicts
(2nd ed.). New York: Simon & Schuster. ISBN: 067162248X
Cesaratto, T., (2006). The Good Will Hunting technique. Communication and Critical/Cultural Studies, 3, 307.328.
"I am always concerned about corruption" Kelly said. "For me, myself, personally, it is absolutely critical to the good order, to the function of this department, that we have a well-staffed, a well-trained, a proactive Internal Affairs Bureau, and that's what we have" (Baker & McGinty 2010, p.2).
This policy has not always proved to be popular, and many officers are still resistant to the idea of heavily policing the department internally, stating that it makes officers overly cautious on patrol that the NYPD will not 'back them up' in their decision-making. However, Kelly and others state that it was vital to give Internal Affairs "equal footing with the detective, patrol and personnel bureaus" to ensure that the police department upheld its ideals " (Baker & McGinty 2010, p.2). The relationship between Internal Affairs and other departments has often been fraught. There has been resistance to the notion of 'ratting…
Baker, Al & Jo Craven McGinty. (2010, March 28). NYPD confidential. The New York Times.
Retrieved October 7, 2010 at http://www.nytimes.com/2010/03/28/nyregion/28iab.html?pagewanted=all
Becker, Andrew. (2010, March 30). Homeland Security IG in conflict with agencies on corruption probe. The Washington Post. Retrieved October 7, 2010 at http://www.washingtonpost.com/wp-dyn/content/article/2010/03/29/AR2010032903207.html
Conflict resolution. (2003) M&A Capital Solutions. Retrieved October 7, 2010 at http://www.macapitalsolutions.com/information/conflict.asp
India is a diverse country in terms of religion. The Hindu population constitutes 828 million people (80%), the Muslim population constitutes million (13.5%), the Christian population constitutes 24 million (2.5%), the Sikh population constitutes 19 million (2%), while other religious groupings including Jains and Buddhists constitute 19.5 million. eligion is an important aspect of Indian political scene. Although India maintains that it is a secular nation, Indian politics has had a deep religious flavor at all times. This has resulted in religion being an important component of the identity of many Indians. There are many cases of religious identity being elicited in response to the communalism politics. Communalism connotes the functioning of organizations or religious communities, or the bodies which state they represent them, in a manner which is prejudices to the nation as a whole or interests of other groups. Historical evidence shows that communalism in the…
Avruch, K. (2001), "Constructing ethnicity: culture and ethnic conflict in the New World Disorder," American Journal of Orthopsychiatry, Vol. 71 No. 23, pp. 281-90.
Avruch, K. (2003), "Type I and II errors in culturally sensitive conflict resolution practice," Conflict Resolution Quarterly, Vol. 20 No. 3, pp. 351-71.
Avruch, K. And Wang, Z. (2005), "Culture, apology, and international negotiation: the case of the Sino-U.S. 'spy plane' crisis," International Negotiation, Vol. 10, pp. 337-53.
Dalal, R. (2006), The Penguin Dictionary of Religion in India, Penguin Books, New Delhi.
In this case, assumed North Korean aggression has arisen in response to economic sanctions placed on the country by the United States and other South Korean allies. This leads to the second step of the conflict, the identification of the sources and causes of the conflict, which are the political and economic disparity that exists between the two Koreas and can be traced back to the middle of the twentieth century and the spread of Communism -- and the West's attempt to stop it. This hints at the answer to the third step in the process, identifying the needs and aspirations on both sides: the North wants increased economic assistance and to be considered more of a powerhouse in global politics, while the South wants a less aggressive neighbor. This actually makes the conflict in many ways a cooperative one, as determined in the fourth step, though it could be…
Using step two, we should find out more about each other. Rather than just being group participants, we should get to know more about one another so that we do not make each other enemies. Using step three, we should invite the other members of our group project to talk with us and hear each of our ideas about what direction the project should take. Also in the group setting, we should discuss the behaviors and activates that led to our fighting and disagreement. For example, I felt that she was being unreasonable to expect those of us who were taking the class as an elective to treat it like our first priority. I would also get to hear what activities of mine added resentment for her. Finally, while lines of communication are open (and our group is present) we should make sure to talk about any other problems we…
Five Steps to Mediating Conflict." Workforce 78.10 (Oct. 1999): 30.
Conflict and Negotiation
Examples of conflict abound in the movie "Glory." Colonel Shaw, acted by Matthew Broderick, employs both transformational and transactional leadership methods to achieve resolution to these conflicts. The movie uses the conflict of the Civil War as its' underlying canvas. What more appropriate theatre to understand human conflict, on every level, could there be?
The Civil War is a conflict of ideologies, aspirations, beliefs, and goals of a divided nation. Yet, these very same conflicts play out between the members of the 54th Massachusetts. Broderick, as Colonel Shaw, begins his leadership experience before the formation of the 54th Massachusetts. He is an abolitionist. He grew up with "people of color" in his household.
His first conflict is within himself. Can he accept the overwhelming responsibility of leading the first black troops, after his vicious experiences at Antietam? He leaves the celebration given in his honor to resolve…
Coombs, C.H., & Avrunin, G.S. (1988). The Structure of Conflict. Hillsdale, NJ: Lawrence Erlbaum Associates. http://www.questia.com/PM.qst?a=o&d=27155862
Rosenbach, W.E., & Taylor, R.L. (Eds.). (1998). Contemporary Issues in Leadership (4th ed.). Boulder, CO: Westview Press. http://www.questia.com/PM.qst?a=o&d=14114268
Schelling, T.C. (1960). The Strategy of Conflict. Cambridge: Harvard University Press.
Conflicts in the workplace are a common phenomenon and people are usually anything but shocked to find themselves or their colleagues in such conflicts. But the ubiquity of such conflicts doesn't follow we are equally ready to tackle them properly. In fact on the contrary, most people have absolutely no idea what needs to be done when conflict arises. Conflict resolution and management are certainly the key words these days because of intensely competitive and diverse workforce of today yet it appears that most companies hardly pay any attention to conflict resolution training and thus are not properly prepared to handle such situations.
In my workplace, I have noticed that despite diversity training and supposedly polite and healthy working environment, conflicts are almost a norm and most of them are grounded in interpersonal problems. Personality clashes are common and on numerous occasions, we find employees complaining about…
Elisabeth Seaman: Can Conflict In Nonprofits Be Managed Successfully? Retrieved online 26th September 2004:
Daniel Dana, Ph.D. What's a Conflict? Retrieved online 26th September 2004:
Conflict Management in Organizations
Apple and Samsung Drop Patent Disputes Against Each Other Outside of the U.S.
The business conflict covered here involves the two smartphone giants that operate globally with great reach and hold of the market not only in the U.S. But also across Europe, Africa, Asia and Australia. Over the last three years, these two companies have filed more than 40 cases against each other involving patent issues. These suits have seen them go through a lot of cost of conflict, however, at last they agreed to sign an agreement that saw each side drop all the cases that they had against the other side but this was limited to the U.S.A. And they insisted that the cases within the U.S. courts were to continue to the logical conclusion (Chowdhry A., 2014).
The cost of conflict in any business conflict does not just come in the forms…
Chowdhry A., (2014). Apple And Samsung Drop Patent Disputes Against Each Other Outside Of The U.S. Retrieved November 8, 2014 from http://www.forbes.com/sites/amitchowdhry/2014/08/06/apple-and-samsung-drop-patent-disputes-against-each-other-outside-of-the-u-s/
Doherty N. & Guyler M., (2008). The Esential Guide to Workplace Mediation & Conflict Resolution. Retrieved November 8, 2014 from http://books.google.co.ke/books?id=DPMgUNyO6iMC&pg=PA187&lpg=PA187&dq=complete+guide+to+conflict+resolution+in+the+workplace&source=bl&ots=abmI2G6Eug&sig=WYC16euk6xR8CwwVjXqy3M4Rxo8&hl=en&sa=X&ei=F9tfVNvjG4rLaKKRgLgI&ved=0CEoQ6AEwBw#v=onepage&q=complete%20guide%20to%20conflict%20resolution%20in%20the%20workplace&f=false
John Ford and Associates, (2007). How Much is Conflict Costing You? Retrieved November 8, 2014 from http://www.conflictdynamics.org/files/HowMuchIsConflictCostingYou.pdf
A good facilitator will be able to use active listening skills to gently guide the discussion to this more productive tone. Allowing the colleagues to work together to come to a solution will generate team-building skills and will likely create a stronger relationship between the two. Even if they come up with the identical solution -- moving one person into a private office -- the process will empower both workers and the solution is less likely to lead to future problems down the road.
Another process solution to this conflict might stem from ongoing team-building exercises. In fact, groups that participate in regular group cohesion exercises are less likely to experience conflicts and such a process may effectively have solved this problem before it began. When colleagues are given the chance to get to know each other in a non-threatening environment, they will build relationships. As a result, they will…
Blydenburgh, Christopher. (2010). A Guide to Conflict Resolution in the Workplace.
Available at: http://www.helium.com/items/1564367-team-building-conflict-resolution
Mind Tools: Essential Skills for an Excellent Career. Available at:
Therefore, this marketing conflict has lead to the disaster, which could have been avoided, in my opinion, if the owner would have understood the commercial laws of the market and would have promoted the road cars' line.
Moreover, the crisis has been amplified by another event: "In November 1961 a dispute between Enzo Ferrari and his sales manager, Girolamo Gardini, turned into a crisis. Girolamo Gardini threatened to leave the company. Enzo Ferrari responded to the threat by throwing out Girolamo Gardini, and several employees who agreed with Girolamo Gardini were also ousted." Therefore, the professional relationships were not based on consensus and negotiations.
It is sure that the history of Ferrari form the 1970s onwards would have been different if the above mentioned conflicts, especially the latter one, would have been solved through negotiations. For example, the staff of the company could have been divided in 2 teams, one…
Ferrari World, at http://www.ferrariworld.com/FWorld/fw/index.jsp
Ferrari, at http://en.wikipedia.org/wiki/Ferrari
The History of Ferrari, at http://ezinearticles.com/?the-History-of-Ferrari&id=106449
Conflict Resolution and Thinking Styles, at http://www.syre.com/versionanglaise/Conflict.htm
Conflict in DC (Case Study)
Conflict in DC
Conflict in the Democratic epublic of Congo
Background of DC Conflict
The Democratic epublic of Congo (DC), otherwise also known as epublique Democratique du Congo from their French masters and formerly Zaire is a nation situated in Central Africa boasting of a very brief coastline that runs approximately 37 Kms. DC is the third largest country in the entire Africa and stands at 12th position in terns of size in the world scale with 2,345 Square Kms (U.S. Department of State, 2010). It is the eight in the world in terms of population and fourth in Africa with the 71 million populations.
DC is neighbored by Central Africa epublic and Sudan from the northern side, the Atlantic Ocean is on its West, to the south Zambia and Angola border it and wanda, Uganda and Burundi are its neighbors to the East.
Claudia Rodriguez, (2007). Sexual Violence in South Kivu, Congo, Forced Migration
Retrieved February 11, 2011 from http://www.vday.org/drcongo/background
Electoral Institute for the Sustainability of Democracy in Africa, (2011). Democratic
Republic of the Congo. Retrieved February 10, 2011 from http://www.eisa.org.za/WEP/drc.htm
Conflict in the Workplace
One of the things that makes us human is our need and ability to form groups. We thrive in groups, merge into groups, and even the process of civilization and moving from hunter-gatherers to cities was part of group behavior. owever, when groups form, any number of interesting psychological issues occur: behaviors change, organizational issues occur, bonds and alliances are formed and lost, and even individual leadership behaviors change (Johnson and Johnson, 2008). Whether it be individuals, small groups, or large groups -- sometimes behavioral issues arise that cause conflict. Breaking one or more of these rules, however, or disagreeing with them to the point where it becomes unbearable or makes the group ineffective then becomes "conflictual" (Corey, 2008, pp. 149-51). This conflict happens in most cultures and some time or another. We see it in animal behavior as internal aggression. In some human cultures, while…
Let the record show that I am James X., Human Resource Manager for Zycon Corporation, a privately held corporation located in the City of Brisbane, Australia. Today is the 28th of June, 2011, and we are meeting with Mr. B., an employee of Zycon since March, 2001. Mr. B. has steadily worked his way up from a process worker to a section Forman since Spring 2008. Our meeting today is the result of a letter sent by Mr. B. demanding a review of a recent hiring decision made for Factory Manager. According to Mr. B's letter of June 10, 2011, Mr. B. feels that he did not receive the desired position promotion because of "discriminatory and unfair" labor practices, especially those from the Operations Manager. Reviewing the situation we find the following:
In April, 2011, due to corporate growth and efficiency studies, Zycon Corporation created a new position for our Brisbane Factory -- that Zycon believed it necessary to have an overall person who would be
(Feldman and Slattery 201)
In this environment, it is likely that the people of Somalia would welcome the devil himself if he was carrying food and water, and these circumstances have not been lost on those who would exploit them for their own political agenda.
Historical Role of NGOs in Somalian Reconstruction.
The experiences of the United Nations and other relief agencies in Somalia are proof positive that even the best intentioned humanitarian efforts cannot succeed if nongovernmental organizations are targeted by political forces that deem their presence counterproductive for their political agendas. According to Boulden (2001), "The UN response to the Somalia crisis ran the gamut from the extreme of total disregard to total involvement then back to total disregard. During the first year of anarchy, the situation within the country became so dangerous that most nongovernmental organizations (NGOs) and UN humanitarian agencies left the country" (54). This author…
Black's Law Dictionary. St. Paul, MN: West Publishing Co., 1990.
Boulden, Jane. Peace Enforcement: The United Nations Experience in Congo, Somalia, and Bosnia. Westport, CT: Praeger, 2001.
De Waal, Alex. (1998). "U.S. War Crimes in Somalia." New Left Review a (230):132.
Doh, Jonathan P., Hildy Teegen and Sushil Vachani. (2004). "The Importance of Nongovernmental Organizations (NGOs) in Global Governance and Value Creation: An International Business Research Agenda." Journal of International Business Studies 35(6):463.
While it is impossible to know exactly what went on behind the closed doors of the Oval Office and other meeting points during the near-lockdown in D.C., one thing is clear: the government of the United States was engaged in dysfunctional conflict. Dysfunctional conflict "hinders group performance" because no dialogue or effective communication occurs (text p. 455). There was an insufficient amount of collaboration among the parties involved. There was also task conflict, such as disagreement over the content and the goals of the project. The one point of agreement was that neither party wanted Washington to shut down; it would have been a poor public relations move. Therefore, both parties hurried to a solution that was based much more on compromise than on collaboration. Collaboration would have first clarified what each party needed -- and what their differences were, in order to reach a win-win solution. Instead,…
Kane, P. (2011). Budget battle came down to 3 men and their weaknesses. Washington Post. Retrieved online: http://www.washingtonpost.com/politics/budget-battle-came-down-to-3-men-and-their-weaknesses/2011/04/09/AFLotbAD_story.html
Ken and Jane
How do you perceive Jan's effort to convince Ken to forgive her? Based on what you have learned in this chapter, suggest two ways she might more effectively seek Ken's forgiveness.
She could have used a time based intervention to talk about the instance further when the conversation would have not been as heated. If they both had a chance to calm down then the conversation might have went smoother. Another tactic Jan could have tried would be to apologize and to address Ken's concerns so that it could be formed into a win-win. For example, Jan could have said that she was sorry if she did ruin his chances with the girl, but she would try to help him find an even more suitable match.
What are two nonverbal cues used by Jan. What are two nonverbal cues used by Ken? In what ways…
The same might be said for those who committed torture in the Nazi camps.
Importantly, Austin et al. (2004, p. 161) note that both violence and non-violence are cumulative in nature. It is therefore important to recognize that the existence of violence perpetuates further violence, while the same is true for non-violence. This is also an important recognition in the international sphere.
Schelling (1960, p. 53) notes that international violence an also be manifest in terms of the concept of "limited war." This means that short conflicts could result when agreements cannot be reached within a certain amount of time. On the other hand, the limited war also requires some degree of mutual recognition or acquiescence. Once war begins, negotiation and communication among adversaries become difficult. The recent situation and Egypt and the current situation in Libya appear to be cases in point for this assertion.
Finally, in international relations,…
Baldwin, D.A. (2002). Power and International Relations. Handbook of International Relations, editors Carlsnaes, W., Risse, T. And Simmons, B.A. Thousand Oaks, CA: SAGE
Schelling, T. (1960). The Strategy of Conflict. Cambridge, Mass: Harvard University Press.
Barak, G. (2003). Violence and Nonviolence: Pathways to Understanding, Sage Publications.
Azar, E. (1990) the Management of Protracted Social Conflict: Theory and Cases. Bookfield, VT: Gower Pub. Co.
The Palestinians have never the Jewish version of history and desire to have all the land returned to them. This conflict is intractable and there is little hope of a resolution in the immediate future.
In applying Reinhold Niebuhr's Christian realism to the conflict summarized above it should be noted that Niebuhr was a Zionist who strongly supported the right of Israel to occupy the land and defend itself. His Christian realism combines there elements of realism, political realism, moral realism and theological realism (Moseley 23). Thus, the conflict must be understood firstly as a problem on sin in the lives of the inhabitants of the area. The groups involved will firstly need to understand their action as a product of a sinful experience (Inboden). They should be prepared to act in moral and right way toward their fellow men. The Jews should be prepared to live peacefully with the…
Hodges, Sam. "Niebuhr's 'Christian realism'." The Dallas Morning News Feb. 10, 2006. Web
Inboden, Will "Putting the 'Christian' back in 'Realism': A response to Steve Walt" Foreign
Policy December 21, 2009. Web
Moseley, Carys "Reinhold Niebuhr's Approach to the State of Israel: The Ethical Promise and Theological Limits of Christian Realism" Studies in Christian-Jewish Relations
Conflict Resolution in it Management
What is the importance of having rules of engagement to successfully support a virtual team when using collaborative technologies? Can you come up with any other rules that could be added?
Rules of engagement within a virtual team using collaborative technologies are crucial to the success of any major team project for several reasons. For example, business units and team members in different areas typically utilize very different systems and procedures to accomplish their component tasks and responsibilities. Changes made and commitments promised to clients by one business unit or team member without consulting other business units and team members can radically affect those business units or team members or even make it impossible for them to complete their respective contributions to the project.
Some other helpful types of rules of engagement that could be added might include:
The appointment of designated team or unit…
Conflict in First Knight
Personal v Political Conflict in First Knight
First Knight is a 1995 film based on the Arthurian legends made popular through literary works by medieval poets such as Chretien de Troyes. While many Arthurian films make reference to magic and supernatural elements, First Knight is devoid of this references and focuses on the conflicts that arise opposing rulers or leaders, as well as the conflicts that arise between lovers. While First Knight can be considered to be a romantic film in the traditional literary sense, in addition to the being a love story, an underlying theme of rebellion and civil conflict gives insight into the socio-political conditions of the time. First Knight explores the personal and romantic conflicts that arise as a result of mutinous behavior against Arthur and Camelot.
The main underlying theme of the film is the conflict that arises when Malagant, formerly a…
Might Is Right. (n.d.) Modern Arthurian Literature. College of Liberal Arts at the California
Polytechnic State University. Retrieved 6 January 2012 from, http://cla.calpoly.edu/~dschwart/engl380/firstknight/
Zucker, J. & Lowry, H. (Producers), & Zucker, J. (Director). (1995). First Knight [Motion
Picture]. United States of America: Columbia Pictures.
The European actions against the natives were in error, because they were committed by Protestant Christians, who, unlike Catholics or savages, should have known better and responded with higher forms of faith and feeling. The Indian atrocities were seen as inevitable, the result of "undesigned provocation" (even though esley acknowledges that the settlers are interlopers) rather than a response in defense of their land (ard, 1872).
Thus, although the First Amendment of the Bill of Rights may proclaim religious separation from all churches, America was actually founded by individuals seeking to create what today we would call a theocracy. Despite early amicable relations with the natives, eventually conflicts over territory caused the two populations to be hostile. The violence that ensued was justified by the religious rhetoric and beliefs of the Puritans, as they strove to create a New Jerusalem in a land that was inhabited by people whose civilization…
Atkins, Scott Eric. (2008) "Pilgrims and puritans." American Studies at the University of Virginia. Retrieved 25 Jan 2008 at http://xroads.virginia.edu/~CAP/puritan/purhist.html
Native Americans of North America." (2007). Microsoft Encarta Online Encyclopedia Retrieved 25 Jan 2008 at http://encarta.msn.com
Religious tolerance in Colonial America (2008). Geocites. Retrieved 25 Jan 2008 at http://www.geocities.com/crownac/religious_tolerance.htm
Ward, Nathanial. (1647). "Against toleration." E-text of American History Told by Contemporaries. Vol. 1. pp. 393-96. Retrieved 25 Jan 2008 at http://personal.pitnet.net/primarysources/ward.html
Yet when we would go shopping the pressure has becoming more and more intense to spend thousands of dollars to redecorate the entire condo. I questioned the use of our credit for that if we were planning to start a family immediately after getting married. The conflict escalated until we had a major argument on the way back from furniture shopping one night, with my position being that if she wanted all this new furniture she would have to keep working to pay for it. She could not stop working and also get the furniture; besides we had not even talked about furnishing a baby's room and all those expenses. My point was simple: if we spend more we will have to work more hours, even more jobs to pay for them. To take on even more expenses and give up a salary now would be crazy, I insisted. In…
onsidering that the old order in Ireland was in place since two millennia and had always been under the control of the Gaelic chieftains, their removal from the leadership of the provinces of Ireland by the English rown was destined to arise the resistance of the majority who sought support in the atholic world and especially hoped in the papal authority. urtis points out that the resistance against the protestant faith that built up after Elisabeth took over Munster and Ulster was coming not only from inside the respective Irish provinces, but also from the dissidents in Italy, Portugal, Spain and the Low countries. On one hand they were gathering in the spirit of preserving the old faith, on the other, the Irish and the Anglo-Irish who opposed the Reformation were changing their ways supported by the Jesuits who helping the process of transforming the faithful into fanatics. On the…
Cronin, Mike. A History of Ireland. Basingstoke, England: Palgrave, 2001.
Curtis, Edmund. A History of Ireland: From Earliest Times to 1922. London:
Highly Patriarchal Social Framework.
In many parts of the Middle East, women are little more than chattel today based on longstanding customs: "From 3000 B.C.-A.D. 1100, man's view of himself as superior in all ways to women soon became enshrined in the law and custom of the world's earliest civilizations, those of the Middle East. Women became a chattel first of her father, then of her husband, then of her son" (Sechzer, 2004, p. 51). While the laws and practices vary, the majority of Islamic countries in the Middle East have specific beliefs about women and have restrictions concerning them (Sechzer, 2004). Religious tenets in the more restrictive regions are used to "keep women in their place" and violence against women sometimes even takes the form of killing. In her book, Sites of Violence: Gender and Conflict Zones, Giles (2004) notes that, "In the Middle East, for instance, 'honor killing'…
This was in keeping with the Marxist principle of a classless society. In the United Nations, the United States has had an equal standing with other nations such as ritain, France, and the Soviet Union. The United States has participated in United Nations actions and made a show of being a part of the international community while maintaining its superpower status outside of the United Nations' walls. In light of new global political conditions that emphasize global cooperation and governance, rather than government (aylis & Smith, 13), the United Nations still has an important role to play, and the United States has a role to play in it.
While the United States continues to be a member of the United Nations, it is no longer really a true team player. The United States, while still making a show of belonging to the United Nations, now more closely follows the principle…
Baylis, J & Smith, S 2005, The Globalization of World Politics, Oxford University Press, Oxford.
Hirst, P 2001, War and Power in the 21st Century, Polity Press, Cambridge.
Janis, Irving 1982, Groupthink, Houghton Mifflin, Boston.
Kaldor, M 1999, New Wars and Old Wars: Organized Violence in a Global Era, Stanford University, Stanford.
First of all, the mother of this 8-year-old should have either advised the grandmother in advance to be wary of certain music albums or reviewed the album herself before the grandmother gave it to him. An 8-year-old boy is very impressionable, and naive, so the kinds of music, books, video games and other gifts that might be given to him should be very carefully monitored. It is not the band's fault that grandmother selected a musical album that was far too mature and raw for a very young boy.
Secondly, the mother's letter was not just a letter expressing legitimate concerns; it was an attack on the group. It was an outrageous attack on the band's music and on the band's values. hen she wrote, "hy don't you do something positive and clean up your act!!!!" she should have expected a very negative reply. Calling the band's music…
Jensen, Neil. (2011). Twelve Steps to Win-Win Conflict Resolution. Dale Carnegie. Retrieved November 9, 2012, from http://www.dalecarnegietraining.net .
Murphy, Clive. (2012). Moving From Convict To A Win/Win Outcome. CEO Online.
Retrieved November 9, 2012, from http://www.ceoonlione.com.
Conflicting eward Systems and Their Impact on Criminal Justice Administration
It order to ensure that the desired response is generated one should link the reward with the proper output. Almost in every other domain of life the conflicting reward system is implemented. It has been established through various studies that people tend to behave in the manner which is appreciated and rewarded, hence it is important to design rewards in such a manner that people are encouraged to provide the required output and response. There are several examples which reflect the conflicting reward system where the behaviors or responses which are rewarded are those which are undesired and the required behaviors are not rewarded. In this paper an attempt has been made to analyze the impact of conflicting reward systems on the criminal justice administration (Kerr, 1995).
The duty or responsibility of the Criminal justice system is to control the…
CliffsNotes. (2011).Types of Sentences. Retrieved June 29, 2011 from
Drakeford, W., & Friedman, K. (2001). History of the Criminal Justice system. Retrieved June 29, 2011 from
Kelly, D.(2011).Stages of a Criminal Case: Sentencing. Retrieved June 29, 2011 from
Kerr, S. (1995). On the folly of rewarding A, while hoping for B. Academy of Management Executive, 9(1), 7-14.
Make her see how much her input is valued, and that a greater amount of time is needed for the two of you to bring the project to successful completion for both of your sakes at work.
Step 4: Be fair.
Try to allocate responsibilities differently in a way that works with both of your schedules
Step 5: Educate as you negotiate
Show how if she spends more time on the project, the project will be completed more quickly, and in a fashion that is better for both of your futures at work. If she is having personal problems, try to accommodate them with a different schedule that still balances the project needs in a more fair and balanced manner between the two of you.
Rath, Katie. "Five Steps to Conflict Resolution." Adapted from illiam Ury's Getting
Past No. est Carolinian News Magazine Features. 17 April 2007. 13…
Rath, Katie. "Five Steps to Conflict Resolution." Adapted from William Ury's Getting
Past No. West Carolinian News Magazine Features. 17 April 2007. 13 May 2007. http://media.www.westerncarolinian.com/media/storage/paper265/news/2007/04/17/Features/Five-Steps.Toward.Conflict.Resolution-2847205.shtml
Potapchuk goes on to say that communities need centers of support for collaborative work, including the facilities, tools, and staff needed. There is merit in this suggestion, especially considering that many of the people involved in community collaboration efforts may not be trained or skilled in conflict management, collaboration, and communication. Effective tools and trained staff could help to ensure collaborators are able to work together effectively.
Potapchuk also says that communities need to continue their work on issues of race, class, and culture. This statement links back to Potapchuk's argument that underlying issues limit progress. However, it is unclear whether this is really a problem limiting progress. In fact, it seems that this is a much larger issue and one that collaborative community groups may not be able to overcome. Instead, it seems like it would be more reasonable for groups to be given the tools to work together…
Potapchuk, W. (1999). "Moving From Collaborative Processes To Collaborative Communities Building Our Agenda." Mediate.com. Retrieved October 21, 2005. URL:
Weiss, J.F. (2005). "You Never Can Tell." Mediate.com. Retrieved October 21, 2005. URL: http://www.mediate.com/articles/weissJF1.cfm
Conflict Themes in "Age of Innocence" by Edith Wharton
This paper looks at the Age of Innocence by Edith Wharton and discuses certain aspects within the novel, such as the central conflict themes, and the development of certain characters, this paper also looks at in brief the irony and symbolic nature of the time.
Sadly this realistic novel is book set all to well within society that existed then and in many ways exists today, society is in ruin when it is run in such a way as the elite status of the past, this will never end in any society it will only be obscured by the negative aspects of the different society needs.
Wharton E (1996) The Age of Innocence; Penguin Books; London
"The monkey's larynx, while quite distinct from that of the human being, is not as much so as that of parrots, which clearly can speak. As to their brains, the comparison with that of the latter banishes all doubts." As the narrator tries to teach the title ape to speak, he swears that Yzur takes on a more contemplative expression. The narrator compares the ape to "ancient men of the forest, who were forced into silence and submission" as well as the mentally deficient. But because the monkey is not fully human and does not speak like him, the man sees him as inferior and ultimately drives the monkey man.
The tendency to see 'the other' as inferior is manifest in prejudice against native people as well as animals. esnick's allegorical story shows how human violence and prejudice is an endless cycle. The relationship between humans and animals is more…
Lugones, Leopoldo. (2007). Yzur. ERBZine. 1869. Retrieved December 13, 2010 at http://www.erbzine.com/mag18/yzur.htm
Naess, Arne & George Sessions. (2010). Deep Ecology Platform. Foundation for Deep Ecology.
Retrieved December 13, 2010 at http://www.deepecology.org/platform.htm
Resnick, Mike. (2001). The Elephants on Neptune. Asimov's Science Fiction.
Typically the highest unemployment rates in these nations are in the most rural of areas, which are precisely the areas where tobacco tax-based dollars are most often investment.
The reliance on taxes from tobacco across the 24 nations profiled in Figure 2 also lead many of the tobacco farmers not just in these nations, but globally, to have a higher level of income stability per acre, and also generate higher income for small and medium farmers. These are critical aspects of the broader and longer-term economic strategies of third-world nations to ensure that their most transient and difficult-to-transfer workers stay in their field of experience, which is agriculture. By incenting agricultural expertise in tobacco farmers, there is also a pronounced focus on how to increase profits per acre, thereby giving farmers and their families a chance to better themselves and also receive better healthcare and education in the process. In…
The World Bank (2003)- the Economics of Tobacco Use & Tobacco Control in the Developing World. The World Bank. Brussels 3-4, February 2003
US Census Bureau (2007) - U.S. Census Bureau, Annual Survey of State and Local Government Finances (01-June-07); and State & Local Government Finance Data Query
State and Local Tobacco Tax Revenue, Selected Years 1977-2005 thousands of dollars)
Conflict Between Exterior and Interior Life
Kate Chopin's "The story of an Hour" offers a story behind a story. First it can be noted that this talks about Mr. And Mrs. Mallard. Mrs. Mallard received a news that her husband has just died. This prompted for a roller coaster of emotions to build inside her heart and mind.
First, she felt sadness. She was saddened by the fact that she is now alone and that her husband will no longer be with her. But the feeling of sadness did not stay for long in Mrs. Mallard's heart because she suddenly realized that she is now free. The death of her husband would mean that nobody will hurt her anymore. Because her husband is dead, nobody will discriminate her anymore. Nobody will make her feel that she is just a low or second class citizen. Nobody will prevent her from doing…
Chopin, Kate. The Complete Works of Kate Chopin. Ed. Per Seyersted. Baton Rouge: Louisiana State UP, 1969.
Considering first the importance of understanding conflict in the organization, it seems reasonable to argue that Jameson's observations about the humanness of the organization and the implications of humanness for the development of conflict are indeed quite apt. As reported by Jameson, conflict is an inevitable part of a system in which human beings are required to cooperate in order to achieve goals. Further, Jameson's analysis of conflict as having different typologies also appears to be relevant. Analysis of one's personal life provides indications that there are different types of conflicts and that there are different types of resolutions that must be employed in order to resolve conflict. Given that conflict can have such a negative impact on the organization, its operations, employee morale and productivity, organizations need to have some understanding of conflict and the specific steps that can be taken to resolve conflict.
While there appears to be…
Jameson, J.K. (1999). Toward a comprehensive model for the assessment and management of intraorganizational conflict: Developing the framework. International Journal of Conflict Management, 10(3), 268-295.
Mittler, J.E. (2007). Know your management rights. Industrial Management, 49(3), 26-30.
2. How important is it to "walk in the other person's shoes" when trying to avoid or resolve a conflict? Explain.
It would seem to be extremely important to be able to "walk in the shoes" of other people in any situation where the individuals involved might be prone to frustration or anger. In fact, the ability to appreciate the perspective of others in this way would help imagining the possible trigger points of the other person. Aside from getting a better view about the way we should communicate our anger, stepping into the shoes of another also allows us to consider more fairly the expectations or frustrations that anybody might feel in the same circumstances. We are less likely to experience anger if we believe that the other person is only responding in the same way we might if the situation were reversed.
3. How do you tend to…
Ethically, this may not be quite as questionable, but when matters of public health are concerned, and whenever the stakes of the decision-making are great, it is wise both to avoid apparent as well as actual conflicts of interests.
Should NIH scientists (compared to scientists in the private sector) be held to a higher degree of regulation of conflict of interest?
The NIH is a body of the federal government. The public must trust the government that the scientists have their own interests at heart, first and foremost. An individual who watches a drug commercial for Celebrex knows that it is being advertised by a self-interested commercial entity, but when the public hears a report provided by his or her government, composed by a supposedly disinterested body of scientists, he or she is more inclined to trust the evidence. Thus the NIH should be held to a higher standard.
On the organizational side, consensus decision making that involves everyone working together to develop an agreement that all of the people can accept is preferred to totalitarian rule. Unfortunately, the later may be a reality that employees must cope with. In this instance, tolerance will probably be necessary to accept the orders of another even though they are contrary to what one actually believes. The use of persuasion may be useful to convince an authoritative figure to change his/her mind. Knowledge and mutual respect are two of the most valuable factors in persuading a leader. Playing office politics is the most dangerous form of persuasion because managers who ignore the views of others are typically insecure and lack self-confidence. Therefore, they will be threatened by an employee who they feel is going behind their backs or are trying to undermine their authority. Diplomacy, acting in a way that does not…
The three parties met at a round table with the mediator at the head of the table. Each party was allowed to speak without interruption for five full minutes, explaining the signature style they wanted for the firm and why. Then each party was encouraged to make a proposal to the other side in search of a potential compromise. For example, one side suggested that if they were allowed to the keep the signature style classic, they would allow the office and headquarter to be decorated in a minimalist style. All in all, the proposals made by all sides were not balanced enough and the mediator had to suggest several potential proposals before one was eventually agreed upon.
Had I been the mediator of this case, I would have used some of the techniques taken by the mediator and thrown out others. For example, I like the way…
Building Trust and espect through Constructive Conflict esolution
One of the most significant advantages of genuine conflict resolution (i.e. through effective communication, validation, and specific methodologies that address underlying causes of conflict) in the workplace is that it typically generates increased mutual respect and trust among coworkers (Blair, 2003; Kinicki & Williams, 2005; Wisinski, 1993). Whereas superficial (i.e. supervisor-imposed) solutions to isolated conflicts tends only to resolve those specific conflicts in the short-term, more in-depth resolutions can eliminate conflicts at a more fundamental level by addressing and actually resolving the underlying sources of those conflicts in principle (Blair, 2003; Kinicki & Williams, 2005; Wisinski, 1993).
The problem is that isolated, superficial, and primarily operational solutions that focus only on the outcome of the negotiation do not address the respective sentiments of the individuals involved (Kinicki & Williams, 2005). Conversely, when more thorough solutions address the underlying issues at the root…
Blair, G. (2003). Groups that Work. Washington, DC: IEEE Press.
Daft, R. (2005) Management. 7th Edition. Mason: Thomson South Western.
Kinicki, a. And Williams, B. (2005). Management: A Practical Approach. New York:
"Divorce mediation confronts one of the most difficult conflicts that exist on earth, the breakdown and ending of the intimate, complex marriage relationship." The desire of individuals to remove divorce from the adversarial legal arena is fundamental to the growth of conflict resolution options for couples leaving a marriage. There is nothing more frightening than change, especially when the emotional stakes of the outcome of such change are so engendered in the emotions of the individuals involved, seeking a non-adversarial approach, is foundational to managing the situation effectively while attempting to avoid the pitfalls of making life altering decisions in a highly charged emotional situation, while still maintaining a sense of voice and control, a possibility the legal system does not usually allow as once again the individual must appoint a spokesperson and then trust that this spokesperson has the interest of all as their overriding goal.
Works Cited www.questia.com/PM.qst?a=o&d=105950196
Aureli, Filippo and Frans B.M. De Waal, eds. Natural Conflict Resolution. Berkeley, CA: University of California Press, 2000. Book online. Available from Questia,