This paper provides an overview of the emotional intelligence model, tracing its theoretical origins from early conceptions of general intelligence through Howard Gardner's multiple intelligences framework to the interpersonal and intrapersonal dimensions that underpin emotional intelligence. The paper examines how emotional intelligence has been adopted in academic and organizational settings, then argues that self-awareness β specifically, recognition of one's own cultural and psychological biases β remains the component most lacking among business professionals. The analysis highlights recruitment, performance reviews, and career development as contexts where this deficit is especially consequential.
Emotional intelligence is an added component to Howard Gardner's multiple intelligences theory of human intelligence. Before Gardner, human intelligence was conceived of as a g-factor, or general intelligence factor. In other words, it was assumed that every person possessed a certain degree of intelligence that was equally applicable to all areas of his or her performance, whether verbal, quantitative, or otherwise. Howard Gardner, an educational theorist, proposed in 1980 his theory of multiple intelligences β the idea that someone could be highly gifted in one domain, such as music, while being less gifted in another, such as verbal expression.
Emotional intelligence expands upon Gardner's concepts of interpersonal and intrapersonal intelligence β the ability to understand how others think and the ability to understand oneself, respectively. Intrapersonal intelligence means that one understands how and why one thinks as one does, including an awareness of one's own biases. The theory of emotional intelligence holds that such intuitive and emotional intelligences are equally important as traditional "book smarts" β verbal, spatial, or quantitative ability β for success in life.
Although the theory of emotional intelligence has made inroads into academia β particularly in moral education at the primary level β adult professionals in competitive organizational environments are often judged by rigid criteria that bear little relation to their ability to relate to, work well with, or objectively evaluate their colleagues. Even when emotional intelligence is assessed in the workforce, it is rarely connected to self-examination or used to encourage workers to become aware of their own biases.
"Self-awareness and bias recognition lacking in professional settings"
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