This paper presents a comprehensive marketing plan for Vizio's voice-activated televisions. Rather than leading with the novelty of voice activation, the plan argues that Vizio must first establish credibility through total value—emphasizing picture quality, sound, and price before highlighting the voice feature as a differentiating "kicker." The plan covers place strategy (online and offline retail channels), promotion and brand positioning, point-of-sale execution, pricing strategy, a product launch timeline, an advertising mix centered on print, radio, and online, and public relations opportunities tied to major seasonal events such as the Super Bowl and Winter Olympics.
Vizio sells voice-activated televisions and needs a marketing plan. The product is not a game-changer, so the company needs a message that emphasizes total value over gimmick novelty if it actually intends to sell the sets. People buy televisions because of picture and sound quality first, then price, and then other features, in that order of importance (Katzmaier, 2013). The marketing plan needs to recognize this — focusing on voice activation will get the company nowhere if the picture quality or overall value are poor.
The first part of the marketing plan is the place strategy. Vizio needs to sell its televisions in the places where consumers go to buy them — no other approach makes any sense. Vizio therefore needs to look at both online and offline channels. There is significant overlap, since most retailers utilize both. Key retailers of televisions include Best Buy, Walmart, Target, Costco, and Amazon. Vizio can also operate as its own vendor, as many companies do in order to increase their margins.
The promotion strategy needs to emphasize a total value message, with voice activation as a kicker that accentuates the sales pitch. The pitch needs to be compelling even without the kicker, in order to put Vizio in the conversation for consumers looking at new TVs. The voice activation then serves as the differentiator to put Vizio over the top. Because Vizio is a largely unknown brand, the plan also needs to focus on creating brand awareness and establishing brand position. The optimal marketing message should assume some level of awareness and positioning — not because consumers already have that awareness, but because the company wants to project a strong image that conveys something to the effect of "you know your electronics; of course you know Vizio." This approach challenges the audience to learn about the brand. If the message merely informs, it takes a pedantic approach that gives the audience no reason to engage.
"POS execution and high-end pricing rationale"
"Stealth launch schedule and first-mover strategy"
"Media mix and seasonal PR opportunities"
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