1000+ documents containing “brand loyalty”.
An informed choice is a way of strengthening the customer loyalty. At the same time, the client will also feel privileged, as the marketing and advertising campaigns are usually centered on the client. Such an approach will make him feel privileged and central to the policies of the company.
This is why issues like a large marketing budget will likely 'make' and consolidate customer loyalty. Such a budget will allow the company to center its marketing policies around the client and thus have a positive impact on brand and customer loyalty.
Fashion also greatly influences customer loyalty, either from the make or break perspective. A customer's loyalty could be shifting if the product or brand he usually buys is out of trend. At the same time, the reverse statement is also true: creating fashion and introducing new edgy trends could increase customer loyalty for a product or brand.
Apple was able to….
Brand Loyalty in the United States and Kenya in the Youth Sportswear Market
Key components of brand loyalty include intangible factors such as perceptions of brand name (i.e. The social cache attached to the brand); style; price; and promotional techniques. Brand loyalty components also include tangible concepts such as product quality (both perceived and real); store environment (both virtual and brick-and-mortar); and service quality (Lau et al. 2006:3-5). The research will compare patterns of young person's product loyalty between the United States and Kenya in all seven critical factors in the sportswear market to answer the following preliminary research questions:
Are there different emphases placed upon brand loyalty factors in both the United States and Kenya in the sportswear market amongst young people?
Although there is little literature specific to Kenya, the literature indicates that teens to late 20s consumers tend to be 'brand switchers' in the sportswear market cross-culturally (Lau et al.….
brand loyalty among the youth sportswear consumers in the United States and Kenya for the purpose of comparison. It is projected that there will be some culture-driven differences among the two groups, while other differential factors may also drive their preference, such as gender.
While there is very little literature that focuses on such a specific comparison, the investigation is informed by literature that provides some information about culture differences and brand loyalty as a phenomenon. One study, by Kinuthia, Mburugu, Muthomi, and Mwihaki (2012) consider brand loyalty in terms of swimwear in Kenya. This investigation focused on the youth in the country, which makes it applicable for information regarding the proposed work.
Other studies that have been identified focus on issues like social marketing, using celebrities in advertising, and demographic differences such as gender and age in consumer decision-making habits. Each of these studies contributes something fundamental to work being….
brand loyalty and a comparison of this element between young people from developed and developing countries. It is possible, however, to surmise specific information about brand loyalty and how this manifests in different parts of the world. As such, the literature study serves to inform various aspects of the investigation to be conducted, while also confirming the necessity of more specific studies in this regard.
Liao et al. (2010), for example, focus their work on various aspects of customers' interactions with brands, including brand trust, customer satisfaction, loyalty, and the influence of these on word-of-mouth. Although the industry of focus is automotive, the work nonetheless offers valuable insight. The main finding, for example, is that customer satisfaction improves brand loyalty and the likelihood of positive word-of-mouth advertising. Hence, customer satisfaction should be at the heart of product promotion. In terms of the study to be conducted, customer satisfaction would therefore….
Future of Marketing: rand Loyalty
1994 report on marketing described an ongoing paradigm shift from the old 4P model of marketing, to a newer model based on relationship marketing. The report describes how evolving trends in business such as "the globalization of business and the evolving recognition of the importance of customer retention and marketing economies and of customer relationship economics, among other trends, reinforce the change in mainstream marketing" (Gronroos 10). The other major factor that has driven the change is the rise of services marketing, which requires a different approach than traditional product marketing.
The shift to relationship marketing is described saying, "a shift is clearly taking place from marketing to anonymous masses of customer, to developing and managing relationships with more or less well-known or at least somehow identified customers" (Groonroos 22).
One method of creating this relationship between the customer and the company is by brand building and creating….
Positioning and Brand Loyalty:
Sports events usually include activities like conferences, fundraising, exhibitions, promotions, product launches, social events, and others. During such events, event organizers have several responsibilities including developing event sponsorships, budget organization, collateral management, marketing, and venue management. The marketing of sports products requires employees to have a link with customers and other sports audiences. In order to increase a product's performance in the sports industry, there is need for employees to have significant management and marketing training. The marketing of sports products include actions that may be carried out in corporate events, product promotions using players, sponsorships, and several advertising strategies.
Sporting events usually consists of several products that have developed to be known as sport products. While there are several sports, the most common products that consumers demonstrate high degrees of brand loyalty are sports drinks. There are several kinds of sports drinks that are currently available in….
Customer Satisfaction, Brand Loyalty and Services
Satisfaction
Loyalty vs. Satisfaction
Services as a Means to Enhance and Lengthen Brand Experience
Techniques of Managing Customer elationships Through Services
Customer satisfaction and customer loyalty are two different constructs indeed. As indicated by William Bleuel, Ph.D., survey services expert, satisfaction and loyalty are different concepts. Consider the difference from a real life example of yourself purchasing a fridge. While you may have been satisfied with the use of the fridge for two years, but after the end of that period, suppose that you want to replace it with another fridge. While you are pondering over the question a friend highly recommends that the fridge that he has been using is worth buying. To top it off he says that the after sales service is extremely quick and efficient. This convinces you, and although you are a satisfied customer of brand x you end up buying brand y.
This is….
Marlboro will want to maintain the culture of exclusive and fashionable cigarettes and these acts as motivators to belonging to a brand community.
Having seen how companies can motivate their brand community members to remain loyal, it imperative to look into the significance of brand communities to consumer and marketers. Brand community has proved to be an essential tool in keeping afloat in the ever competitive market. Brand communities will therefore be significant in the following:
Fostering brand loyalty.
The brand communities act as a precursor to loyalty to a particular brand. Muniz and O'Guinn (2001), write "members feel an important connection to the brand, but more importantly, they feel a stronger connection to one another." Hence the brand loyalty will be fostered by the shared consciousness. This fact helps marketers in ensuring their company sales remain on top of the market always.
ecruiting new members
Once consumers become members of brand communities, they….
Disney Entertainment
Connecting with Core Customers
Disney is a world leader in understanding their target markets and uses advanced systems and innovative technologies to understand their consumer base on a level never before possible. Disney's overall value proposition target involves making experiences more memorable and accessible through innovative technology. Disney's primary strategic objective is to produce high-quality content through their entire product mix which includes a variety of brands that are used to target different market segments. Since Disney's product mix is so diversified and includes many different brands and operating channels, maintaining close relationship with its customers and maintain its level of quality and customer service can be difficult to manage effectively.
To illustrate the complexity in product mix, the media channels alone consist of The Walt Disney Motion Pictures Group which operates as its own brand but also has several extensions including Walt Disney Pictures and Television, Miramax Films, Pixar Animation….
(Martin 1992:1). On the most basic level, the most popular brands have very narrow associations, such as Coca-Cola with America, McDonald's with fast, cheap, fun food, etc. But what if consumer tastes change and a long-popular brand's association that is narrow but popular falls out of favor? Is a more broad marketing strategy the wave of the future that goes beyond pure brand extensions, like the example of Mountain Dew, an extension of a particular soda line? This intriguing concept, which might provide a clue to the difficult question of the inevitability of brand death, goes unanswered.
orks Cited
Kotler, P. & Keller, K. (2006). Marketing Management (12th Ed.). Upper Saddle
River: Prentice-Hall.
Roth, Martin S. (Jun 1992)." Depth vs. breadth strategies for global brand image management." Journal of Advertising. Retrieved 21 Mar 2007 from allbusniess.com at http://www.allbusiness.com/management/323170-1.html.
Brand Strategy Management
Nespresso Brand Strategy
Case Analysis
History of Nespresso
Mission and Ambition of Nespresso
PRODUCT RANGES
Business Product ranges
n home product Ranges
BRAND POSTON
Brand position
User Segmentation and Target Market
BRAND PROMSE
Brand values
Brand Personality
Brand dentity
Brand name
Logos
URL www.nesspresso.com
Slogan
The evolution of the Packaging
Design of The Boutique
Nespresso brand equity
Brand awareness
Celebrity Endorsement
Partnerships
Advertising strategy
ncrease the number of boutique stores
Perceive Quality
Brand Advocacy
Brand loyalty
Brand Association and management
References
ntroduction
History of Nespresso
Nestle was founded in 1866 by Henri Nestle in Vevey, Switzerland. Today Nestle is the world largest corporation in the food, nutrition, health, and wellness markets. The company now has more than 8000 products in their portfolio in various markets and they own over 140 brands. Since the beginnings, Nestle has been loyal to the traditionally and healthy made products. n 2012 Nestle had 461 factories operate in 83 countries and employ more than 330-000 people over 150 countries (Nestle, 2012.) with 83-642 million of CHF in sales and closed the year with a net profit….
Loyalty'
"Thee aspects of Concept: Band Expeiences, Band Image and Custome Satisfaction.
I must discuss and give examples of how each band inspies loyalty. Name a few bands.
The seven bands that inspie the most loyalty, accoding to business website ("Main Steet") ae the following:
Dunkin Donuts
Facebook
Cheeios
Apple computes
Sam Adams
The Yankees
Each of these fits the definition of band expeiences as conceptualized by Bakus et al. (2009) as something which consists of sensations, feelings, cognitions, and behavioal esponses. Each of these factos too is evoked by cetain aspects of the band's packaging such as envionment, communication, and oveall stimuli. Band expeience, theefoe, accoding to Bakus et al. (2009) is synonymous to band image which essentially consists of fou dimensions: sensoy, affective, intellectual, and behavioal. When each of these fou concete dimensions is fulfilled, custome loyalty is the end esult since the custome has been satisfied in all sensoy and evaluative dynamics.
Some of the 7 bands….
Brand Extension
The disadvantages of employing brand extension strategy
This work compeers and contrasts the merits and demerits of implementing brand extension a s a growth strategy by various firms. This is done by means of practical examples. In the end of the debate, the paper indicates why it is better to adopt the extension strategy as opposed to shunning it due to its numerous demerits. A discussion of the key points is presented and then a final conclusion to hammer out the reason for the need to implement the strategy
Brand extension, which entails the use of a given brand name which is established in a given product class in entering another product class is noted to be hugely beneficial to several organizations (Tauber,1988).Keller (2003) pointed out that the concept of brand extension is clearly defined whenever a given firm employs an established brand name in the introduction of a totally….
Executive Summary
Sears is a retail company that offers a range of products and services via brick and mortar locations and online shopping portals. Its brand focuses on offering quality proprietary brand products and in-home services in an industry that is currently led by larger retailers like Wal-Mart, Target and Amazon, the e-commerce giant that is single-handedly changing the nature of retail today. In order to stay competitive, Sears is focusing on building brand loyalty among the young target market with disposable income—the 25-30 year old demographic; it is differentiating itself from its competitors by focusing on providing quality products and services as opposed to only discounted options. Sears’s main selling point, therefore, is its quality brand products—like Kenmore and Craftsman—that appeal to homeowners, especially to new homeowners who are in a prime position to develop brand loyalty to the types of appliances and services that only Sears can offer.
Sears: Brand….
' Even if the brand has an indelible image, if tastes change, the company must vary its formula and change its brand associations. Because of the increased concern about obesity, which has come to outweigh concerns about convenience, McDonald's image as a family-forward, all-American company has become tarnished, and now the fast food giant features healthy options as well as its large portions. Its commercials proclaim the cheapness of its dollar menu rather than feature images of families eating under the golden arches. Instead of seeming hypocritical by stressing family values, McDonald's stresses the ability of consumers to save money by eating its food and makes a token nod to obesity concerns by offering salads.
However, equally dangerous as not varying the brand image to change with consumer tastes is expanding too quickly and diluting the successful image of one's brand, as some feel may have occurred when Starbucks began to….
Business - Advertising
An informed choice is a way of strengthening the customer loyalty. At the same time, the client will also feel privileged, as the marketing and advertising campaigns are…
Read Full Paper ❯Business - Advertising
Brand Loyalty in the United States and Kenya in the Youth Sportswear Market Key components of brand loyalty include intangible factors such as perceptions of brand name (i.e. The social…
Read Full Paper ❯Business - Advertising
brand loyalty among the youth sportswear consumers in the United States and Kenya for the purpose of comparison. It is projected that there will be some culture-driven differences…
Read Full Paper ❯Business - Advertising
brand loyalty and a comparison of this element between young people from developed and developing countries. It is possible, however, to surmise specific information about brand loyalty and…
Read Full Paper ❯Business - Advertising
Future of Marketing: rand Loyalty 1994 report on marketing described an ongoing paradigm shift from the old 4P model of marketing, to a newer model based on relationship marketing. The…
Read Full Paper ❯Business - Advertising
Positioning and Brand Loyalty: Sports events usually include activities like conferences, fundraising, exhibitions, promotions, product launches, social events, and others. During such events, event organizers have several responsibilities including developing…
Read Full Paper ❯Business
Customer Satisfaction, Brand Loyalty and Services Satisfaction Loyalty vs. Satisfaction Services as a Means to Enhance and Lengthen Brand Experience Techniques of Managing Customer elationships Through Services Customer satisfaction and customer loyalty are two…
Read Full Paper ❯Business - Advertising
Marlboro will want to maintain the culture of exclusive and fashionable cigarettes and these acts as motivators to belonging to a brand community. Having seen how companies can motivate…
Read Full Paper ❯Transportation
Disney Entertainment Connecting with Core Customers Disney is a world leader in understanding their target markets and uses advanced systems and innovative technologies to understand their consumer base on a level…
Read Full Paper ❯Business - Advertising
(Martin 1992:1). On the most basic level, the most popular brands have very narrow associations, such as Coca-Cola with America, McDonald's with fast, cheap, fun food, etc. But…
Read Full Paper ❯Business
Brand Strategy Management Nespresso Brand Strategy Case Analysis History of Nespresso Mission and Ambition of Nespresso PRODUCT RANGES Business Product ranges n home product Ranges BRAND POSTON Brand position User Segmentation and Target Market BRAND PROMSE Brand values Brand Personality Brand dentity Brand name Logos URL…
Read Full Paper ❯Business - Advertising
Loyalty' "Thee aspects of Concept: Band Expeiences, Band Image and Custome Satisfaction. I must discuss and give examples of how each band inspies loyalty. Name a few bands. The seven bands…
Read Full Paper ❯Business - Advertising
Brand Extension The disadvantages of employing brand extension strategy This work compeers and contrasts the merits and demerits of implementing brand extension a s a growth strategy by various firms.…
Read Full Paper ❯Business
Executive Summary Sears is a retail company that offers a range of products and services via brick and mortar locations and online shopping portals. Its brand focuses on offering quality…
Read Full Paper ❯Business - Advertising
' Even if the brand has an indelible image, if tastes change, the company must vary its formula and change its brand associations. Because of the increased concern about…
Read Full Paper ❯