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All of these systems are integrated with the company's Accounts Payable (a/P) and Accounts eceivable (a/) and financial reporting systems so that a true measure of overall profitability can be attained. In conjunction with all of these systems the traffic and quotes on the e-commerce site also need to be fulfilled real-time from the supply chain, pricing and delivery location systems (Todd, 2007). This is a complex system design yet highly effective in telling customers interested in a specific tire when, where, and how much it will cost to purchase it. All of these systems need then to be focused on how to make the customers' experience as seamless and excellent as possible. To do that the many challenges of systems and process integration will need to be confronted head-on to make sure that customers' needs are addressed. The center of the systems must reside on the customer too; those…
Carayannopoulos, S.. (2009). How Technology-Based New Firms Leverage Newness and Smallness to Commercialize Disruptive Technologies. Entrepreneurship Theory and Practice, 33(2), 419-438.
J Carlton Collins. (2006). Small Business Software Grows Up. Journal of Accountancy, 201(3), 50.
Greg Hanna. (2005). PREVENTING COMPUTER FRAUD. Strategic Finance, 86(9), 30-35.
Barbara Elmore. (2006). it's a SMALL world after all. Baylor Business Review, 25(1), 8-9.
Many have agreed that e-business and e-commerce represent the new commercial trend of the 21st century. Indeed, they have argued that this is a much easier, cheaper and more efficient way of doing business. Partially, they are right, however, they underestimate some of the negative effects of e-business. These include security breaches that can cause financial frauds or extra costs related to maintaining and improving the e-commerce mechanism. We shall analyze below how e-business has developed at Home Depot, what it consists off and what its main advantages, limitations and risks were here.
The company was founded in 1978 and has grown to become the "world's largest home improvement specialty retailer and the second largest retailer in the United States." Indeed, sales have reached $58.2 billion in 2002 and the company continued to diversify its services so as to attract a larger category of consumers. Entering e-business was only…
1. The company's website at www.homedepot.com
2. The Home Depot chooses IBM for Enhanced e-Business Infrastructure. March 2002. On the Internet at http://www.prdomain.com/companies/i/ibm/newreleases/200203mar/20020318_home_depot.htm
From the company's website at http://ir.homedepot.com/ReleaseDetail.cfm?ReleaseID=119838
How the Internet Is Changing eBusiness Planning
The role of the Internet continues to be both an accelerator and disruptive force that is changing the ebusiness planning aspects of global businesses today. The motivation, processes and outcomes of ebusiness planning are discussed and analyzed in this paper. Of the many facets of how disruptive the speed of innovation is on the Internet, the role of real-time analytics and Business Intelligence (BI) continues to be the most significantly seen in ebusiness planning cycles (Todd, 2008). Analytics and BI applications and the platforms supporting them are making it possible to discern trends and the impacts of financial decisions with greater clarity and speed than ever before (Phillips, 2004). This is changing the motivation, processes and outcomes of planning.
eBusiness Planning: Achieving Strategic Focus With eal-Time Analytics
The motivation for ebusiness planning has completely changed in the last generation of strategic…
Rong-Ji Bai, & Lee, G. (2003). Organizational factors influencing the quality of the IS/IT strategic planning process. Industrial Management + Data Systems, 103(8), 622-632.
Hair, Joe F.,,Jr. (2007). Knowledge creation in marketing: The role of predictive analytics. European Business Review, 19(4), 303-315.
Kannabiran, G., & Sundar, S. (2011). Relevance of information systems strategic planning practices in E-business contexts. Journal of Electronic Commerce in Organizations, 9(1), 17.
Mollie Cameron and, A.B. (2006). Real-time analytics: Leveraging your sales process. Information Management, 16(11), 12-12.
E-Business: The First Wave of Electronic Commerce
Electronic commerce has revolutionized the value chains of nearly every industry, regardless if their focus is on business-to-business (B2B) or business-to-consumer (B2C) markets and the extent of their distribution networks prior to the pervasive adoption of the Web. Many of the initial studies of e-commerce credited the Internet and the invention of the Hypertext Transfer Protocols with the flexibility of creating web pages that could easily be used for e-marketing and promotion (ose, Hair, Clark, 2011). Only after the initial generation of e-commerce businesses had experienced the challenges of synchronizing their entire value chains to the new, demanding and time-critical needs of consumers online in the case of B2C and the speed of transactions and scalability challenges in B2B e-business make system and process integration a priority.
e-Business drove the need for much greater levels of integration standards and clarity of communication across…
Chun-yan, G., Kong-lai, Z., & Zong-guo, M.. (2010). The Design of B2B E-commerce System Based on MVC Model and J2EE. Management Science and Engineering, 4(4), 113-119.
Datta, P.. (2011). A preliminary study of ecommerce adoption in developing countries. Information Systems Journal, 21(1), 3-32.
Kauremaa, J., Nurmilaakso, J., & Tanskanen, K.. (2010). E-business enabled operational linkages: The role of RosettaNet in integrating the telecommunications supply chain. International Journal of Production Economics, 127(2), 343.
Rose, S., Hair, N., & Clark, M.. (2011). Online Customer Experience: A Review of the Business-to-Consumer Online Purchase Context. International Journal of Management Reviews, 13(1), 24-39.
Sendspace Consultancy Report
In the last decade there has definitely been an increasing trend of online file sharing (Cisco, 2011). While in the beginning users mostly downloaded files from basic P2P systems, over the years these systems have evolved in response to user requirements, faster internet connections, and mounting legal pressures to curb illegal copyright infringement. Bitorrent files became a popular alternative after direct P2P sharing systems began being systematically shut down by litigation. However, more recently, systems known as Cyberlockers have effective replaced Bitorrent sharing systems (orrentFreak, 2011) (Lee, R., 2007).
In a Cyberlockers system, the illegal distribution of copyrighted material occurs by the users themselves and the webhosting service technically has no liability (Envisional, 2011). However, Megaupload, the industry leader, has been inundated with an overwhelming array of criminal charges and their site has been shut down. his creates an interesting position…
TorrentFreak (2011) Top 10 Largest File-Sharing Sites. [WWW] Available from: http://torrentfreak.com/top-10-largest-file-sharing-sites-110828 / [Accessed: 1/3/12].
Turban, E. (2009) Electronic Commerce 2010: A Managerial Perspective. 6th ed. Prentice Hall, p.713-718.
Zeropaid (2010) Rapidshare Beats Perfect 10, for Now, in U.S. Court. [WWW] Available from: http://www.zeropaid.com/news/89190/rapidshare-beats- copyright-infringement-charges-in-us-court / [Accessed: 23 Mar 2012].
The company's efforts to sell globally make this aspect of their ethics and online initiative programs noteworthy according to Saywell (2002, May). The use of online initiatives to protect intellectual property rights online, in addition to the protection of line data is well documented in the analysis completed by Sears (2006, July) and Pollach (2003) as well. Lockheed-Martin uses a series of proxy servers to protect online data, and also verify identifies before secured areas of the company's website are accessible. In addition the company relies on higher-order security and authentication technologies as required by the U.S. Government to ensure data used on government contracts is not compromised. The company also has a series of governance processes in place to ensure that intellectual property is not compromised over the Internet as well.
Opportunities for Improvement
Lockheed-Martin has set the pace in many areas of ethics compliance, regulatory compliance to the…
Atkins (2006) - Boeing and Toyota Beef Up Training in Response to Recent Scandals. August 4, 2006. Shanti Atkins. Accessed from the Internet on November 6, 2007 from location:
Charles Fombrun, Christopher Foss. (2004). Business Ethics: Corporate Responses to Scandal. Corporate Reputation Review, 7(3), 284-288. Retrieved November 6, 2007, from ABI/INFORM Global database. (Document ID: 763999691)
Irene Pollach (2003). Communicating corporate ethics and the World Wide Web: A Discourse analysis of selected company Web sites. Business and Society, 42(2), 277-287. Retrieved November 6, 2007, from ABI/INFORM Global database. (Document ID: 347640861).
Currently, Google is encountering resistance from publishers who are claiming copyright infringements and will most likely need to strike a compromise to move forward with its digital library project.
Further, Google has lofty plans for changing the way people use the Internet and perhaps how many people use it. According to the article, Google has unveiled a system for talking over the Internet.
Perhaps phone systems will become obsolete devices in businesses and users turn more and more to their computers as one-stop resources to perform all their business functions.
The article also reports that Google is creating a wireless Internet access service in San Francisco, fueling predictions about the creation of a nationwide network that will enable people to get on the Web for free. One of the primary uses of location-based services would once again be more focused and targeted advertising. There is also huge potential for location-based…
Google morphs into multifaceted juggernaut (2005, October 2). Forbes. Retrieved November 6. 2005 from Web site: http://www.forbes.com/associatedpress/feeds/ap/2005/10/02/ap2255183.html
Every computer on the Internet that contains a Web site must have a Web server program. The software accepts HyperText Transfer Protocol (HTTP) connections from Web browsers and delivers web pages and other files to users, as well as processing form submissions. Two leading Web servers are Apache, the most widely-installed Web server, and Microsoft's Internet Information Server (IIS).
Which is the better option depends on what you're trying to accomplish.
I recommend Apache as the best choice for Java-based projects, particularly those that require better support for Java Database Connectivity than most Web servers offer. Apache, is open-source software, meaning it's free and can easily be accessed to make changes, but support will have to come from third-party companies. Although Apache is multi-platform software, it runs best with Linux. For users of NT, on the other hand, I recommend IIS. IIS comes free with NT and…
Chigrik, Alexander. "SQL Sever 2000 vs. Oracle 9i." Available: http://www.mssqlcity.com/Articles/Compare/sql_server_vs_oracle.htm (Accessed 2 May 2005).
"Database." Available: http://searchsqlserver.techtarget.com/sDefinition/0,,sid87_gci211895,00.html (Accessed 2 May 2005).
"Differences Between Verisign, Thawte, and Equifax Certificates." Available: http://www.aota.net/E-Commerce/TvsV.php4 (Accessed 2 May 2005).
"Digital Certificate." Available: http://searchsecurity.techtarget.com/sDefinition/0,,sid14_gci211947,00.html (Accessed 2 May 2005).
The prolific use of computers and the Internet in the Office environment and homes has given rise to a new form of business activity and this is called E-Business. E-business looked at from the point-of-view of it's broadest meaning is the buying and selling online by the use of the Internet, and also includes activities of business like purchasing, tracking of inventory, managing production and handling logistics, customer care, supply chain management and collaborative engineering. Depending on whether the business activity by one business organization is targeted towards another business organization or a consumer the terms B2B and B2C have come into existence. (The Difference between E-business, E-commerce, and E-marketplaces)
B2B stands for business to business and is the trading activity that takes place between companies online and has grown to cover activities of supply chain management as an increasing number of companies outsource constituents of their supply chain…
'B2B V B2C Email Marketing, Spot the Difference?" Retrieved from http://www.extravision.com/difference.cfm Accessed on 17 January, 2005
'The Difference between E-business, E-commerce, and E-marketplaces" Retrieved from http://www.emarketservices.com/templates/Page.aspx?id=428 Accessed on 17 January, 2005
Varon, Elana. "The ABCs of B2B" Retrieved from http://www.utextension.utk.edu/hbin/What%20is%20B2B%20& ; %20B2C.pdf Accessed on 17 January, 2005
The Web does offer a new medium by which vendors can bring their goods and services to the market. Though there are many accounts that describe the business models evident on the Web, there are no definitive and wholly consistent frameworks. Some base their definitions on revenue streams, a sub-set that includes advertising, subscription, pay-per-view and transaction (and combinations thereof). Amazon, for example, sells books on which it makes revenue per book sold, and also carries advertising, generally for complementary products and services. Thus if you were to buy a travel book, for example, you might also be linked to holiday companies that offer trips to the book's destination.
Others define models by function. One comprehensive taxonomy is provided by Paul Timmers, who, whilst focusing on B2B e-Commerce, cites eleven different business models. These are not mutually exclusive, and through them, he argues, a further set of marketing models can…
Economist (1999) 'You'll never walk alone', Survey Business and the Internet, 26 June.
Parker, R. (2000) Relationship Marketing on the Internet, Holbrook: Adams Media.
Timmers, P. (2000) Electronic Commerce: Strategies and Models for Business-to-business Trading, New York: Wiley.
The signal-jumping algorithm necessary for the being able to deliver the signals to specific mobile devices as they move through an entire network is also critical.
In summary, location-based wireless services would provide the necessary means to stay continually informed as a mobile device travels through a network of servers (Junglas, Watson, 2008). The more critical question however is how the data is tracked of a person's movements, and if their privacy is being too compromised for the sake of convenience. Location-based services will eventually become more pervasive, underwritten initially by advertising models and later by services content models, yet the security and privacy issues must be dealt with for this mobile technology and its application to deliver on the promise of more accentuated location-based intelligence.
ajiv Chakravorty, Sulabh Agarwal, Suman Banerjee, Ian Pratt. 2007. A mobile bazaar for wide-area wireless services. Wireless Networks 13, no. 6
Rajiv Chakravorty, Sulabh Agarwal, Suman Banerjee, Ian Pratt. 2007. A mobile bazaar for wide-area wireless services. Wireless Networks 13, no. 6
December 1): 757-777. http://www.proquest.com (Accessed February 11, 2009).
Cristian Chelariu, Vinita Sangtani. 2009. Relational governance in B2B electronic marketplaces: an updated typology. The Journal of Business & Industrial Marketing 24, no. 2 (February 13): 108-118.
To conclude, although the basis of the B2C and the B2C sites may be the same, it must be stated that if many more such contracts and regulatory laws and rules were to be passed, which would effectively keep a hold on the ethics and the legal issues of e-commerce, especially in relation to the B. 2 C. And the B. 2 B. sites, and also despite the intrinsic differences between them, then the Internet and the world wide web would be an infinitely safer place for e shoppers and for business people desirous of buying products or services through the Internet.
Cho, George. (2005) "Geographic Information Science, mastering the legal issues"
John Wiley and Sons.
Internet Ethics, oxymoron or orthodoxy?" etrieved at http://www.rogerdarlington.co.uk/Internetethics.html#Introduction. Accessed 11 November, 2005
Kalakota, avi; obinson, Marcia. (2000) "E-Business 2.0, oadmap for success"
Nanyan, Zamri. "Online Business and Integrity" etrieved…
Cho, George. (2005) "Geographic Information Science, mastering the legal issues"
John Wiley and Sons.
Internet Ethics, oxymoron or orthodoxy?" Retrieved at http://www.rogerdarlington.co.uk/Internetethics.html#Introduction . Accessed 11 November, 2005
Kalakota, Ravi; Robinson, Marcia. (2000) "E-Business 2.0, Roadmap for success"
Websites and eBusiness Models: A Comparison of Three Organizations
The features and functions of a website are a reflection of the purpose of that website. In turn, this is a function of the business model. This will now be shown by comparing the websites of three companies: eBay, Lands' End, and Ecolab. For each website, the target audience will be described, the website will be described, and the features of the website will be linked to the business model.
The eBay website is an online bidding site, where the general public can bid to purchase items from sellers. These sellers can either be other members of the general public or can also be retailers. The eBay website has two target audiences. Firstly, there are the consumers bidding on items to purchase them. Secondly, there are the sellers, with eBay needing to attract sellers so that consumers can find items…
Campanelli, M. (2005). Sharing the Wealth: Want to Get a Piece of the eBay Pie? Joining its Affiliate Program can be a Good Way to do Just That. Retrieved May 30, 2005, from Entrepreneur. Web site: http://www.entrepreneur.com/article/0,4621,319519,00.html
eBay. (2005). The Company. Retrieved May 30, 2005, from eBay. Web site: http://pages.eBay.com/abouteBay/thecompany/companyoverview.html
Ecolab. (2005). Company Profile. Retrieved May 30, 2005, from Ecolab. Web site: http://www.ecolab.com/companyprofile/
Lands' End. (2005). About Lands' End. Retrieved May 30, 2005, from Lands' End. Web site: http://www.landsend.com/cd/fp/help/0,,1_36877_36883_37027____,[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]@[email protected]& sid=6114120827695142630
The specialty muffin company in San Antonio with six stores needs to consider how a website and series of social media accounts can increase in-store traffic and sales first, then consider selling their specialty muffins online globally. This second strategy of selling muffins online needs to be supported with a production and fulfillment operation capable of producing muffins quickly and packaging them for global sales.
Starting first with a website and series of social media accounts including Twitter, Facebook, Instagram, SnapChat and Vine, the specialty muffin company needs to immediately define and amplify their brand by showing their products. The website needs to include specials, coupons and special events to draw customers into the stores. If the specialty muffin company also has a catering business, this also needs to be mentioned on the initial website as well. At this point in the website strategy, the owners of the specialty…
At the center of technology's contributions to learning is the enablement of long-term retention of abstract, often complex concepts that are not intuitively gasped through more traditional learning methods. The ability to create technology-based learning platforms that enable greater levels of autonomy, mastery and purpose are critical for getting students at any level to their educational goals (Vigentini, 2009).
Vigentini, L. (2009). Using learning technology in university courses: Do styles matter? Multicultural Education & Technology Journal, 3(1), 17-32.
What leadership skills are needed to manage a virtual team?
For a virtual team to excel, the leader must strive to move beyond transactional or short-term management strategies to embrace transformational leadership. This makes the overall direction of a team much more unified and focused on a common goal. Transformational leaders of virtual teams also have the ability to instill trust by creating many opportunities for collaboration and communication as well…
(Ahmadi, Helms, Ross, 2000)
Cascio, W.F., & Shurygailo, S. (2003). E-leadership and virtual teams. Organizational Dynamics, 31(4), 362-376.
Dehning, B., Richardson, V.J., Urbaczewski, a., & Wells, J.D. (2004). Reexamining the value relevance of E-commerce initiatives. Journal of Management Information Systems, 21(1), 55-82.
Gokmen, a. (2012). Virtual business operations, e-commerce & its significance and the case of turkey: Current situation and its potential. Electronic Commerce Research, 12(1), 31-51.
Pricing is the largest competitive advantage Dell has, specifically their ability to quickly respond to changes in prices from their own suppliers. Dell's website is tailored to allow for rapid price changes, and together with the custom configuration capability, pricing is the reason why Dell excels against so many competitors.
Columbus (2003) discusses the role of special pricing requests being critical for the long-term profitability of companies that have high inventory turn items and rapid product lifecycles, as Dell does.
In terms of distribution or place, the ability of Dell to create customized PCs through any one of several manufacturing plants is really the 4th P. Of the marketing mix. The Dell manufacturing system acts as a foundation to support the execution of all 4 Ps in marketing, and certainly "place" or distribution is more dictated by the ability of the company to automatically route and fulfill orders from the…
AMR Research (2003) - Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retreived from the Internet on May 3rd, 2006 at http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
Askegar and Columbus (2002) - Channel Management Best Practices: It's All About Orders. AMR Research Report. Monday September 9, 2002. Retrieved from the Internet on May 7, 2006:
Columbus (2002) - The Sell-Side E-Commerce Market: It's All About Integration. AMR Research Report. Monday April 1, 2002. Retreived from the Internet on March 6, 2006:
E-business may have been the most innovative idea to emerge from the birth of World Wide Web, but it was also the most misunderstood technology. Most firms believed that e-business would be easy. All you had to do was to offer your products or services online and then let customers visit you and make their purchases. But as it turned out, e-business turned out to be more complicated than that, resulting in massive shakeout in e-commerce sector during early 2000s. The dot.com bubble, as it was commonly known as, was one of the worst possible scenarios in the growth of e-business and it was believed that firms might never be able to harness the power of the Internet successfully. Brick and mortar option was considered safer and the sudden failure of most e-business was attributed to many things including poorly conceived business structures and models. During their study…
Agarwal, Vikas, Luis D. Arjona, and Ron Lemmens (2001), "E-Performance: The Path to Rational Exuberance," The McKinsey Quarterly, n. 1, 31-43.
Ayers, Doug, Robert Dahlstrom, and Steven J. Skinner (1997), "An Exploratory Investigation of Organizational Antecedents of New Product Success," Journal of Marketing Research, (February), 107-16.
Berggren, Eric and Thomas Nacher (2001), "Introducing new products can be hazardous to your company: Use the right new -solutions delivery tools," Academy of Management Executive, 15, no. 3, (August), 92-101.
Cooper, Robert G. (1990), "The Stage-Gate Systems: A New Tool for Managing New Products," Business Horizons, (May-June), 44-54.
e-Business Models of Dell Computer and Gateway
The e-business models of high tech manufacturers that combine quoting, pricing, and product configuration systems with production, Enterprise esource Planning (EP), and fulfillment systems exemplify how advanced multichannel selling has progressed over the Internet. The intent of this analysis is to evaluate Dell and Gateway's e-business models, as each have real-time integration of their customer facing quoting, pricing and product configuration systems with production, EP and fulfillment systems. Both of these companies are redefining the value chain of high tech manufacturing using the speed and accuracy of the Internet as the basis of their multichannel selling strategies. Selling over the Web, through telemarketing, catalogs, through stores, mass merchandisers including WalMart, and for enterprise accounts, through a direct sales force, Dell's e-business strategy is what makes it possible to unify all these channels into a consistent user experience. Dell continues to evolve their e-business…
CG Ash, & JM Burn. (2003). A strategic framework for the management of ERP enabled e-business change. European Journal of Operational Research, 146(2), 374-387.
Rob Bois. (2004). Quoting Complex Products across Multiple Sales Channels -- A
Sales Configuration Vendor Landscape. In AMR Research Editing Services (Ed.), AMR Research Series. Boston: AMR Research.
Louis Columbus. (2003). Configuration Is the Heart of Customer Fulfillment for Complex Product Manufacturers. In AMR Research Editing Services (Ed.), AMR Research Series. Boston: AMR Research.
The main problem facing business to business transactions online is in the back end of Electronic Bill Presentment and Payment applications. Invoicing, review, approval and payment authorization and instructions take place over the Internet. Settlement is then accomplished through clearing houses, initiating payments of $2.750 trillion in 2006. The anonymity of the Internet and lack of the cardholder being present with a required signature create susceptibility to fraud and having the bank issue a chargeback. Businesses disputing chargebacks find the process discouraging, so paperwork is necessary. Documentation must be obtained, retained and required for every stage of the sale. Human intervention is necessary at times, such as with international orders, P.O. box orders and orders over a certain amount and suspicious orders. Shippers with proof of delivery signatures can be used for safety, and seller fraud protection may be provided by payment processors.
From the perspective of advertising products and…
Advertising Online." Business Victoria. 2006. http://www.business.vic.gov.au/BUSVIC/STANDARD/1001/PC_50952.html .
E-business customer satisfaction is moving up -- slowly" Internet Retailer. 20 Aug 2003. http://www.internetretailer.com/internet/marketing-conference/18819-e-business-customer-satisfaction-moving-up-slowly.html .
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Seitz, Patrick. "Defense E-Business Tool Streamlines Payment Process." Washington Technology. 08/16/99; Vol. 14 No. 10: 234.
Unfortunately, online merchants could conceivably be responsible for complying with hundreds of laws in hundreds of countries (Country of Destination? (http://www.ecommercetimes.com/story/4218.html)."
One French judge has ordered Yahoo to find a way to stop French residents from gaining access to the Nazi memorabilia auctions that they have on the site. Yahoo fought the order and there is currently a mediation feasibility study being conducted to determine whether it is even technically possible to do.
At the time, Yahoo! senior vice president Heather Killen said, "This case opens up broader issues on Internet jurisdiction -- whether one country has the jurisdiction to regulate the content of Web sites in another country (Country of Destination? (http://www.ecommercetimes.com/story/4218.html)."
The Federal Trade Commission recommends that online companies let their customers know up front which nation's laws will apply in the case of a dispute.
The agency is also advocating setting up an Alternative Dispute esolution (AD)…
E-Business: Taking a hard look at legal issues
Birmingham Post; 6/7/2005
Risky e-Business.(legal issues for associations engaged in joint ventures with for-profits)
Association Management; 11/1/2000; GREIF, JOSEPH
Niche products also can compete well in e-business (vegetarian, organic and fair trade goods). A report from Forrester esearch finds that e-businesses will account for 10% of total U.S. retail sales by 2008. (ush, 1)
E-business will affect entertainment by offering all kinds of entertainment choices over the Internet. Broadband and cable Internet will be able to offer TV programs, movies, games and other entertainment options, competing with usual entertainment sources. "A survey of broadband consumers found 47% of the respondents willing to pay an additional monthly fee for bundles of entertainment or security services" (Gonsalves, p. 1). Market research shows that consumers are willing to watch about five minutes of video on cellular phones, which is just enough time for a music video, during the day when they have free time or during a subway ride. Sports highlights or mini-series would take just about this amount of time. People…
ARC's E-Business Manufacturing Forum, (April, 2000). Enterprise Systems Journal. Retrieved December 29, 2006 at http://findarticles.com/p/articles/mi_hb4302/is_200004/ai_n15012779
Gonsalves A. (Feb 01, 2005). Verizon Wireless launches video entertainment service. TechWeb Technology News. Retrieved Dec29, 2006 at http://www.techweb.com/wire/ebiz/59300224 .
L. (August 6, 2003). U.S. E-commerce to see significant growth by 2008. E-commerce Guide. Retrieved December 29, 2006 at http://www.ecommerce-guide.com/news/research/article.php/10371_2245631.
Now, the way to get found is through the internet. There are several different methods that can be used, too, and may businesses will choose a combination of methods so that they are able to reach out to the largest number of people without spending too much money. Even the largest and most prosperous companies have a budget, and they probably do not want to (or cannot) go over that budget in order to get results. With that being the case, these companies have to focus on the most popular ways to reach out to customers. To do that, the company needs to know the market it is targeting with its product or service (Amor, 1999; Beynon-Davies, 2004; Frieden & oche, 2006; Tcakz & Kapczynski, 2009).
A target market is vital to success, because any business (online or not) has to market to people who want and need what the…
Amor, D. (1999). The e-business (r)evolution. Upper Saddle River: Prentice Hall.
Beynon-Davies P. (2004). E-Business. Palgrave: Basingstoke.
Charlesworth, A. (2009). Internet marketing: a practical approach. New York: Butterworth-Heinemann.
Chaudhury, A. & Kuilboer, J.P. (2002). e-Business and e-Commerce Infrastructure. New York: McGraw-Hill.
Current status of e-business in the sector
The current status of e-business is transforming the way firms are operating. This is taking place through many companies offering increasing amounts of products at lower costs. In the electronics sector, these changes are creating shifts in the mindset of consumers with them demanding more. The result is that most firms are able to offer them with lower costs. Yet, at the same time, this is creating intense competition. This is taking place, with these organizations realizing an increase in sales of the 30% or £103 billion annually. [footnoteRef:1] [1: Paul Timmers, Electronics Commerce (Hoboken, Wiley, 2011), 53 -- 78.]
In the case of Maplin, the company aggressively started to peruse its online strategies in 1999. It has transformed itself into a way of reaching out to international customers and offering them with more. These shifts are in response to the increased…
"Apple Store." I Tunes. Last modified 2013 https://iTunes.apple.com/us/app/apple-store/id375380948?mt=8
"Capturing the Tech Consumers Attention." Media Measurement. Last modified 2013 http://www.mediameasurement.com/tech-retailer-social-media/
"Maplin." Maplin. Last modified 2013. http://www.maplin.co.uk/
Barnes, Stuart. E-Commerce. New York, Routledge, 2013.
The customer expectations of large business or enterprise customers is also very specific about the customization of PCs and their delivery, as are the many government accounts Dell has globally. What all of these customers share in common is an expectation of receiving a PC customized to their specific needs in the timeframes committed (Gunasekaran, Ngai, 2005).
Compared to traditional procurement and SCM strategies, the Dell e-business model requires a much faster pace of fulfillment with less room for error on each order. Traditional procurement processes often operate in a 90 day forecast period while Dell will often operate in one that is 72 hours or less, using Just-in-Time (JIT) production scheduling techniques (Kapuscinski, Zhang, Carbonneau, Moore, eeves, 2004). Dell has also revolutionized the aspect of supply chain collaboration throughout the PC industry as well, creating shared resources and the ability to create cross-supplier visibility measures of performance as well.…
Foreman, J., Gallien, J., Alspaugh, J., Lopez, F., Bhatnagar, R., Teo, C., & Dubois, C. (2010). Implementing Supply-Routing Optimization in a Make-to-Order Manufacturing Network. Manufacturing & Service Operations Management, 12(4), 547-568.
A Gunasekaran, & EWT Ngai. (2005). Build-to-order supply chain management: a literature review and framework for development. Journal of Operations Management, 23(5), 423-451.
Roman Kapuscinski, Rachel Q. Zhang, Paul Carbonneau, Robert Moore, & Bill Reeves. (2004). Inventory Decisions in Dell's Supply Chain. Interfaces, 34(3), 191-205.
Ioannis S. Papadakis. (2006). Financial performance of supply chains after disruptions: an event study. Supply Chain Management, 11(1), 25-33.
Sites that are not constructed properly make it difficult for the customer to get accurate ordering information, see large enough photos of the products (or any photographs), and find product costs. Shipping costs can add significant costs that consumers do not want to pay.
B2B electronic transactions have saved companies significant amounts of money over the traditional manual approach. Yet there are wrinkles with this as well. For example, it is problematic for manufacturers to introduce new products or have promotions -- variability in electronic chain management is difficult. Depending on the system, it can be difficult to track down the status of a product order. Sometimes it is problematic to cancel an order once it is in the electronic process. Also, when ordering large quantities of a product or when unsure exactly what is needed, customers still want to talk to a "live" person rather than order electronically. Further,…
Operating an e-Business Today
The Age of Information has created a new environment where many of the rules are still being written. Certainly, any new innovation in human activity requires a careful evaluation of the ethical considerations involved. Not since the introduction of steam engines during the Industrial evolution replaced human workers, though, has a technology appeared that had the potential to so dramatically reshape the human community and the ethical landscape in which business is conducted as e-business does today and in the future. This paper will provide an overview of e-business and its implications, an analysis of three potential ethical problems facing e-businesses today, followed by a summary of the research in the conclusion.
eview and Discussion
Background and Overview. While the World Wide Web dates back to only 1993, Americans are going online in increasingly large numbers, at home and work, today. In fact, by September 2001,…
Baird, R.M., Ramsower, R. & Rosenbaum, S.E. (2000). Cyberethics: Social & moral issues in the computer age. Amherst, NY: Prometheus Books.
Choudhury, P. & Cui, G. (2003). Consumer Interests and the Ethical Implications of Marketing:
A Contingency Framework. Journal of Consumer Affairs, 37(2), 364.
Mcallister, M.P. & Turow, J. (2002). New Media and the Commercial Sphere: Two
S. government the right to track the statistics of every phone call made in the U.S. And especially in prepaid and pay-as-you-go cell phones vs. consumer privacy is a continued debate. The fact that those looking to do illegal transactions and not have their numbers traced prefer prepaid phones due to their lack of accountability is putting Virgin Mobile USA in an ethical bind. They cannot willingly give up consumer data, only to the extent the Patriot Act requires it. The ethics of this are challenging when the reliance on customer data for new business growth is also taken into account. The need for transparency and the defining of trust-based measures of performance and privacy is critical however for Virgin Mobile USA to hold onto their customers (McCole, Ramsey, Williams, 2010)
Virgin Mobile USA shows how to successfully implement a Joint Venture that includes system and process integration. The…
Joseph a Bellizzi. (2000). Drawing prospects to e-commerce Websites. Journal of Advertising Research, 40(1/2), 43-53.
Fletcher, M.. (2009, March). How to create the perfect e-commerce website. Revolution,60-61,63.
Ghandour, a., Benwell, G., & Deans, K.. (2010). Measuring eCommerce Website Success. Interdisciplinary Journal of Contemporary Research in Business, 1(12), 21-41.
Gomez, J., & Lichtenberg, J.. (2007). Intrusion Detection Management System for eCommerce Security. Journal of Information Privacy & Security, 3(4), 19-31.
" The final force of collaboration, which Freidman (2006) calls "informing"-which are search engines like Yahoo, Google, MSN, etc., which has facilitated "Internetizer technologies" to work together with limitless information all by itself (Freidman, 2006).
Therefore, the initial three flatteners formed the novel stage for cooperation, and the subsequent six have been the novel shapes of cooperation that flattened the world. The last flattener is referred to as "the steroids," and these have been regarded as "wireless-access" along with "voice-over-Internet-protocol (VoIP)." The steroids have accelerated these novel kinds of cooperation, which has allowed "Internetizer technologies" to execute anyone of them, from anyplace in the world, using any tool (Freidman, 2006).
The first convergence took place when all ten flatteners united around the beginning of the new millennium. This formed a worldwide, Internet-enabled in performing ground that permitted manifold kinds of cooperation on R&D and work, regardless of not…
Barca, F. And Becht, M. (2001). The Control of Corporate Europe. Oxford: Oxford University Press.
Chun, R. (2001) 'The strategic management of corporate reputation, aligning image and identity, PhD dissertation, Manchester Business School, University of Manchester.
Freidman, Thomas L. (2006), the World is Flat, (Newly Abridged and Revised), Penguin Books, Camberwell Victoria.
Global E-Business Marketing
hat are some of the financial issues that are unique to online monetary transactions?
Safety and security are two primary concerns for consumers buying online, as it is inconvenient to use checks or wire cash online. Using PayPal is one option, but most consumers chose to pay through their credit cards and want some assurance that their numbers are not accessible to illegitimate third parties. Similarly, consumers who access their bank accounts online want to make sure that they and they alone can see the records, and there are some controls to verify their identity. Other concerns for sites like eBay, where sellers are individuals and not reputable corporations, include the fact that the buyers may want to return their merchandise and cancel payment if the goods do not match the product description. (This is the reason for eBay's 'rating' of user reliability). Sellers from all websites want assurance…
La Monica, Paul R. "Dot-com mania, part II?" CNN Money. 12 Jun 2005. 7 Mar 2008. http://money.cnn.com/2005/06/13/technology/internet/index.htm
Startup e-Business Cost
The web site that I had in mind would be dedicated to providing products and services that can help consumers more their homes more energy efficient. Therefore the site will be focused on a regional market in the ashington area.
Accounting, consulting, and legal
Of these three expenses, the consulting expense will be the largest because the site will require some expertise to design. The estimate would be $5,000 to have some help design everything. I would estimate $1,000 for accounting and legal just to have someone look over the information and set up an accounting system.
Advertising, marketing, and public relations
This will also be a significant expense and the marketing team should be involved with the design from the very beginning - $5,000
Much of the business plan will be created by the company's executives but will also have the assistance…
Google. (2014, February 27). Google Inc. Retrieved from Google Finance: http://www.google.com/finance?fstype=ii&q=NASDAQ:GOOG
owner's equity 93,798.00
e-Business on Supply Chain Management
With an increased competition in the marketplace, one can observe an increase in product offerings in the market. This should lead to shorter product life cycles. It has therefore become essential for retail firms to better manage their supply chain process so that they can better control the supply and demand aspects of their product portfolio.
It is, however, interesting to note that with the advancement of information technology, the trends in determining demand and supply forecasts are changing. Experts have now successfully identified the best practices developed and maintained by some of the leading retailing firms. They have utilized this particular information to develop more effective solutions for supply chain management. In order to bring future improvements to the supply chain management of an organization, it is essential to develop an information system of the highest quality, operated and maintained by well-qualified and trained…
You need a stable foothold and insight into the dynamics of the marketplace from which to be able to peer effectively into the future.... Marketing research can provide real value by helping to provide the radar that will alert the enterprise to perils -- and opportunities -- ahead" (Duboff & Spaeth 2000, pp. 3-13). Proponents of market research maintain that these activities help to ensure that companies remain consumer-orientated. According to Fuglsang and Sundbo (2002), the value of market research can depend on what type of service or product is involved, and what destination country is intended for export purposes. "In practice," they advise, "this means that new products are more successful if they are designed to satisfy a perceived need than if they are designed simply to take advantage of a new technology. The approach taken by many companies with regard to market research is that if sufficient research…
Dictionary of Business. 1996. Oxford: Oxford University Press.
Brewer, Thomas L. And Alan M. Rugman. 2001. The Oxford Handbook of International Business. New York: Oxford University Press.
Drummond, Lisa B.W. And Mandy Thomas (Eds). Consuming Urban Culture in Contemporary Vietnam. New York: Routledge.
Duboff, Robert and Jim Spaeth. 2000. Market Research Matters: Tools and Techniques for Aligning Your Business. New York: John Wiley & Sons.
B2B might also apply some of those stated for B2C and vice versa. The objective of all marketing program for any one is to look for the optimum combination of integrated online and offline instruments which generates highest sales, costs and net profits, and in that is stored the challenge to management. (Marketing Profs: B2B vs. B2C Marketing)
Significant divergence between the B2B and B2C marketplace are there which is required to be taken into account while planning and implementing a promotional campaign. The campaigns for B2B as well as B2C markets are those which are excessively targeted at individuals are thriving. This can be accomplished through the knowledge of who figures in the list first of all. In case of either of the markets the list prepared in-house gives the best results. These lists will frequently be present in some shape and present a flood of information for the…
B2B V B2C Email Marketing, Spot the Difference?" Retrieved at http://www.extravision.com/difference.cfm Accessed on 28 April, 2004
B2C Commerce" Retrieved at http://www.clickcommerce.com/CKCM/Rooms/DisplayPages/LayoutInitial_webrQS%20_Q29udGFpbmVyPWNvbS53ZWJyaWRnZS5lbnRpdHkuRW50aXR5W09JRFtBOTRFQTM2RDlCNTI3QTQyODY2RURFRkY4OTg3QzhFOV1dAccessed on 28 April, 2004
Business-to-Business Ecommerce" Retrieved at http://projects.bus.lsu.edu/independent_study/vdhing1/b2b/. Accessed on 28 April, 2004
Business-to-consumer E-Commerce" Retrieved at http://projects.bus.lsu.edu/independent_study/vdhing1/b2c/. Accessed on 28 April, 2004
ecommerce business models
With the advent of Internet, we have seen a lot of changes in the communications arena and business practices are no exception. E-commerce has taken business from closed doors of offices and retail shops to the information superhighway, where literally millions of people trade daily. The online business model can be viewed in terms of B2B, B2C and C2C models (business to business, business to consumer and consumer to consumer respectively).
To get an insight into the working of these models, the ways they are similar and different from each other, we take a look at one site representing each of the above-discussed models. For B2B, we have Intel's site - the leading microprocessor manufacturing company. Eddie Bauer, an online shopping store having everyday-use items stands for B2C and lastly, eBay for C2C model as on this site, an ordinary surfer can assume role of both -…
Intel official site: http://www.Intel.com
Ebay official site:
Eddie Bauer official site:
E-business is also known as electronic business and is defined as the use of elements of information technology (ICT) in the provision of support of all the key activities of a particular organization. The methods applied in the electronic business enable firms to link up both their internal and external data processing facilities and systems in order to improve efficiency and flexibility. This enables the firms to work hand in hand with their suppliers, partners and employees so as to come up with better satisfaction of the needs and demands of their clientele. The concept of e-commerce has brought about enormous transformations in business corporations, markets and the general consumer behavior ( Laudon and Traver, 2007,p5).
It is important to note that e-business has more details as compared to e-commerce. The key difference is evident even in terms of their fundamental definition. The difference is that e-business refers to the…
Beynon-Davies P. (2004). E-Business. Palgrave, Basingstoke. ISBN 1-4039-1348-X
Enterprise Ireland. Combolift Ltd.: SME eBusiness Case Studies
Timmers, P (2000), Electronic Commerce - strategies & models for business-to-business trading, pp.31, John Wiley & Sons, Ltd.,
Gerstner, L (2002), Who says Elephants can't dance pg 172
Electronic Business Plan
Electronic Business Plan Introduction
What follows in this report is an elaborate and specific business plan for Acme Online Services. The goal of Acme Online Services (AOS) will be to provide a plethora of personal assisting and concierge services that are typically only available in brick and mortar-based stores. Acme Online Services will serve as a personal assistant to provide users a series of services for both personal and business applications that involve the arrangement of real-world personal services such as maid service, car detailing, home nursing care and just about anything else that a person might need. ather than a regular consumer needing to call all the separate vendors they need for home services and repair themselves, Acme does all of the legwork for them including meeting the service people called at the home and arranging all of the meetings in the first place.…
The market analysis is provided in Table 2.
Table 2: Market Analysis
The company will also use different market strategy to achieve its business goals. Ivy Discover will run a very attractive advertising banner on different websites, which are constantly being visited by target customers, and the business will use several different form of promotion to attract potential customers. The promotion strategy will include discounted package deal. The sale process will include several criteria such as product presentation, relationship building, customer requirements, or needs. The company will build technical products that…
Chaffey, D. (2002) E-business and e-commerce management. Financial Times/Prentice Hall. Harlow, UK.
Cote, L. Vezina, M.and Sabourin, V.(2005). The Strategic Management Process in E-Business. Ivey Business Journal.
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The decision to integrate all process workflows with the core business, rely on it to act as an accelerator of accuracy and performance, and create value as a trusted advisor is what eventually helps the company to help redefine the value chain of this industry, as Porter predicts in his analysis of competition (Porter, 2001).
Citibank's strategic intent is to convert its traditional money management business into an e-business framework. How does Citibank transform its traditional assets into digital assets? What issues, if any, do you envision that Citibank must overcome in order for the implementation to be successful?
Inherent in the plans to convert its traditional money management business into an e-business framework are broader implications of disintermediating part of the value chain in commercial banking at that point in the industry's lifecycle (Andal-Ancion, Cartwright, Yip, 2003). Citibank relies on its intensive level of business process expertise, combined with…
Angela Andal-Ancion, Phillip a Cartwright, & George S. Yip. (2003). The digital transformation of traditional business. MIT Sloan Management Review, 44(4), 34-41.
Bamrara, a., & Kala, S.. (2009). Secure Electronic Banking: Threats and Solutions. ASBM Journal of Management, 2(1), 209-221.
Chuang, C., & Hu, F.. (2010). Exploring Customers' Perceptions of E-banking Service. Journal of Global Business Issues, 4(2), 37-42.
Devi, P., & Malarvizhi, V.. (2010). Customers' Perception of E-Banking: Factor Analysis. IUP Journal of Management Research, 9(6), 7-19.
Changing role of H management in response to trends in globalization, technology, diversity, e-Business, and ethics
Human resources management of any organization has many functions which it continues to perform. One major function is that is provides the organization with the necessary human resources for it to continue in its day-to-day activities. The business environment in which companies operate is quite dynamic and is exposed to various internal and external factors which make the H role of the organization also to be quite dynamic. Some of the factors that change the H role include globalization, technology, diversity, e-business, and ethics.
Companies undergo a pattern of growth which sees them start out as small companies with little complexity and diversity. A business is required to be constantly aware of the effect of globalization and the importance of innovation and change in these times of globalization. Globalization also requires the organizations…
FERLIGOJ, A., PRASNIKAR, J. & JORDAN, V. 1997. Competitive Advantage and Human Resource Management in SMEs in a Transitional Economy. Small Business Economics, 9, 503-514.
MARREWIJK, M.V. & TIMMERS, J. 2003. Human Capital Management: New Possibilities in People Management. Journal of Business Ethics, 44, 171-184.
MIRVIS, P.H. 1997. Human Resource Management: Leaders, Laggards, and Followers. The Academy of Management Executive (1993-2005), 11, 43-56.
TURNER, R.H. 1990. Role Change. Annual Review of Sociology, 16, 87-110.
Columbus (2003) states that Special Pricing equests (SP) processing can yield triple digit OIs over time, as it saves significant time in responding to customers' unique pricing needs.
Channel Utilities and Conflicts
HP has a world class Partner elationship Management System complete with applications for lead management and escalation, channel training, special pricing request analysis and completion, and also mitigating channel conflict through the use of lead escalation strategies included in application logic. Columbus (2001) make the point that channel-based selling tools allow for the sales of high velocity, low margin products, using the PM platforms supporting them as the foundation for portals.
Lenovo is entirely focused on the effiency and speed of their supply chain as it relates to fulfilling customer demand, and focuses on making their entire channel more effective at forecasting and demand management. Lenovo is also more focused on a pick/pack/ship model as…
AMR Research (2003) - Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retrieved from the Internet on May 18, 2007 at http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
Askegar and Columbus (2002) - Channel Management Best Practices: It's All About Orders. AMR Research Report. Monday September 9, 2002. Retrieved from the Internet on May 18, 2007:
Columbus (2002) - the Sell-Side E-Commerce Market: It's All About Integration. AMR Research Report. Monday April 1, 2002. Retrieved from the Internet on May 18, 2007:
Often companies who have highly configurable products or services, such as Dell or in the services businesses, insurance and healthcare companies, need to provide customers with the ability to customize products in real time to their needs. Product configurators today are being used in e-business systems in these industries to provide suppliers with advance visibility of customer demand while capturing orders accurately at the same time (Aurich, Wolf, Siener, Schweitzer, 2009). The quote-to-order process encompasses creating customized products and services while staying within the constraints of profitability for an enterprise (Sawik, 2011). Studies also indicate the greater the level of system integration in these process areas, the higher the level of eturn on Investment (OI) achieved by companies who commit to making their systems work with each other in real time (Das, 2011). The greater the accuracy and velocity of information in the build-to-order, configure-to-order and engineer-to-order workflows of companies…
JC Aurich, N Wolf, M Siener, & E. Schweitzer. (2009). Configuration of product-service systems. Journal of Manufacturing Technology Management, 20(5), 591-605.
Barrett, J. (2007, November). Demand-Driven is an Operational Strategy. Industrial Management, 49(6), 14-19,5.
Das, K. (2011). A quality integrated strategic level global supply chain model. International Journal of Production Research, 49(1), 5.
Hernandez, J., Poler, R., Mula, J., & Lario, F. (2011). The Reverse Logistic Process of an Automobile Supply Chain Network Supported by a Collaborative Decision-Making Model. Group Decision and Negotiation, 20(1), 79-114.
supply chain challenges facing the company which the chosen application addresses.
4(b) Explain how the chosen application addresses these supply chain challenges
8Q2"IT should be considered as an integral part of the supply chain re-engineering process." Discuss this statement using appropriate references from the course module. Case studies or other source material.
(a) The major supply chain challenges facing the company which the chosen application addresses.
The Levi Strauss e-business and supply chain integration
Levi Strauss is a firm that was very successful and competitive in the manufacture of denim jeans. Like several other companies, it faced a lot of competition and changes in the market conditions. This subsequently led to a decline in its sales and profitability. The company's sales were at a peak value of $1.7 billion in 1996 (Leon-Pena 85). This later declined to about $4.1 in 2002 as pointed out by Girard (Girard). The corporation realized…
Barrat, Mark.Understanding the meaning of collaboration in the supply chain, Supply Chain Management, An International Journal, 9(1), (2004), pp.30-42
Croom, Simon R. "The impact of e-business on supply chain management: An empirical study of key developments," International Journal of Operations & Production Management, Vol. 25 Iss: 1, (2005) pp.55 -- 73
Frohlich, Markham T. And Westbrook, Roy, "Arcs of integration: an international study of supply chain strategies," Journal of Operations Management, Vol. 19 No. 2, (2001) pp. 185-200.
Golicic, Susan L., Davis, Donna F., McCarthy, M. And Mentzer, John T. "The impact of e-commerce on supply chain relationships." International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 10, (2002), pp. 851-871.
Dresser-Rand has an established reputation in the world of energy conversion. In recent years the company has incorporated e-business solutions into the company's overall business strategy. The purpose of this discussion is to develop a business model for a customer relationship management and supply chain management system to support Dresser-Rand's e-business. Before we can develop a business model, we must clearly define the terms; business model, customer relationship management and supply chain management.
An article entitled "Business Models on the eb" explains that a business model contains the techniques that a business utilizes to maintain and produce a profit. The article also explains that "the business model spells-out how a company makes money by specifying where it is positioned in the value chain...Internet commerce will give rise to new kinds of business models." ("Business Models on the eb") A business model is the most essential component in creating…
Business Models on the Web." 2003. Digital Enterprise. 28 July 2003. http://digitalenterprise.org/models/models.html
CRM." 2003 Webopedia. 28 July 2003. http://ecrmguide.webopedia.com/TERM/c/CRM.html
Supply Chain Management." 2003 International Business Machines. 28 July 2003 http://www-3.ibm.com/e-business/doc/content/overview/28214.html
The store should also sell funny or compelling t-shirts which have the brand emblazoned on them, so that customers can engage in a certain sense of solidarity. There need to be compelling articles posted on the website that offer benefit-driven content to customers about the best brewing techniques, the history of coffee, or even recipes for some of the baked goods that are sold in the store. The online end of the business needs to be a financial, educational and social hub for customers to gravitate to even when they're not in the store. This would be a solid means of attracting more customers and increasing sales.
Thus, one the e-business site, one would want to track metrics which would display which articles got the most views, which merchandise items got clicked on the most often, and which brands of coffee were most popular. This would help the company better…
The novelty element presented by realtor.com is their mixture of the three concepts into a single Integrated Internet Strategy. The IIS "consists of market, policy, and information technology components working in either complimentary, cumulative, or alternative fashion." The combined model offers a better coverage and understanding of the external environment and increased chances of satisfying customers' needs and surpassing the competition.
A f) the mix of clicks and bricks
The mix of clicks and bricks represents "a sales model that utilizes both traditional stores (bricks) and Internet trading (clicks)." The combination is rather conceptual in the case of Realtor's, generally because the www.realtor.comwebsite is used for customers' information and assistance, and the transactions being completed during face-to-face meetings, rather than online. It is however possible for online sales to become a future feature, but this will require increased safety measures.
A g) Competitor analysis / Customer analysis
The National Association…
2007, Realtor.com, http://www.realtor.com/,last accessed on November 20, 2007
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The result was a completely redesigned B2B site from the process workflow layer up, including distributed order management systems that provided for businesses to treat eBay as part of their procurement and supply chain partners (Katok, and Alvin E. oth, 1061, 1062).
In addition to the lessons learned by eBay with regard to segmenting their customer bases based on e-business categories, the company also learned how to differentiate the customer experiences by category as well (Kostandini, Mykerezi, Tanellari, Dib, 253). An example of this is how eBay Auto began to rapidly grow once the online catalog, buyer validation, and reputation systems were all designed to more precisely align with B2C and C2C selling needs. Another example is the breadth of auctions that eBay supports today as part of its B2B selling and brokering efforts (Katok, and Alvin E. oth, 1060). The development of automated purchasing and credit management systems, including…
Elena Katok, and Alvin E. Roth. "Auctions of Homogeneous Goods with Increasing Returns: Experimental Comparison of Alternative "Dutch" Auctions. " Management Science 50.8 (2004): 1044-1063.
Kostandini, G., E. Mykerezi, E. Tanellari, and N. Dib. "Does Buyer Experience Pay Off? Evidence from eBay. " Review of Industrial Organization 39.3 (2011): 253.
Wu, F., H. Li, and Y. Kuo. "Reputation evaluation for choosing a trustworthy counterparty in C2C e-commerce. " Electronic Commerce Research and Applications 10.4 (2011): 428.
E-tailing is sometimes called electronic retailing devised to sell retail goods over the internet. Since 1995, etailing has been used in the internet discussion and is almost synonymous to e-business, e-mail and e-commerce, and transaction is mainly business-to-consumer (B2C). As early as 1997, major corporations have started using etailing as major methods of transacting business. The success of Amazon.com, Barnes and Noble's, and Dell Computer has been attributed to etailing. Besides increasing the choice of consumer products, etailing has become momentous global trend as well as becoming the most cost effective method of conducting business. Typically, etailing could be conducted through auction and etailing assists manufacturers to sell products directly to consumers. Despite the success of e-tailing over the years, the cost-effective method inherent in the e-tailing and its global outreach have made the business to be very competitive. To gain market advantages, and increase number of customer retention,…
Florenthal, B.(2007).Three Levels of Interaction: Matching Electronic-tailing Strategies to Customers' Behavior:. Journal of Business and Public affairs. 1(2)
Wang, F. Head, M. Archer, N. (2002) E-tailing: An Analysis of Web Impacts on the RetailMarket. Trade Journal.
If the ethical issues are sidelined and not safeguarded there is strong possibility that the trade secrets and intellectual property might get revealed and public.
DIFFEENCES: SUPPLY CHAIN
B2C emphasizes on customer transactions, where as B2B focuses on businesses as consumer. The difference of approach creates the needs for the adoption of different applications in both the types.
B2C concerns itself with selling to the end user, where as B2B site deals primarily with other local, junior or small businesses, not the general public.
The type of order is another difference, repeat and standing orders are common requirement of B2B. In case of B2B the customers are likely to order significant numbers of parts, and their requirement is much expected and periodic and in some of the cases continuous. In case of B2C the product is much time and trend dependent, the expectations and results are the factors of need,…
Differences between B2B and B2C referred from, http://www.akstrategic.com/b2b-or-b2c.htm
Types of E-Business, info gathered from, http://onlinebusiness.volusion.com/articles/e-business-solution-e-commerce/
United States Census Bureau Report.
James A. Warholic, Advertising And Marketing On The Internet
In order to incorporate the electronic education business into Med Ed, Learner is going to need to set out some performance benchmarks for the unit that reflect the bricks-and-mortar Med Ed educational leadership. There are a few different issues, therefore, that need to be covered. The first is the setting of performance benchmarks, which should reflect both the competencies of Cyber Health and the mission of Med Ed. The second issue that needs to be addressed is how these different performance benchmarks contribute to the organization's overall objectives.
eb Site Design
There are several different benchmarks for web site design. Kim, Shaw and Schneider (2003) have proposed six categories of benchmarks for e-commerce: business function, corporation credibility, contents reliability, website attractiveness, systematic structure and navigation. These cover most of the critical areas, but because with electronic education the students actively interface with the school over the web, there will…
Kim, J., Suh, E. & Hwang, H. (2003). A model for evaluating the effectiveness of CRM using the balanced scorecard. Journal of Interactive Marketing. Vol. 17 (2) 5-19.
Kim, S., Shaw, T. & Schneider, H. (2003). Web site design benchmarking within industry groups. Internet Research. Vol. 13 (1) 17-26.
This allows for greater levels of planning and cooperation, and fills in the information gap that currently exists between the factory floor and the rest of the supply chain.
Lexmark provides an example of waste. Recently, the company found itself with more than $1 million in scrap from one lot. Engineers had insufficient information to isolate and fix the problem, so were instead relegated to crisis control. With more accurate data from each step of the operation, the engineers could have been more involved in the process and made improvements along the way before it became a large-scale crisis.
Through web-based business applications, engineers can now examine a defective printer cartridge and then use a thin client to put a hold on the entire batch if necessary, regardless of its physical location (anywhere in the world)
In conclusion, it is apparent that e-business is making its mark on the business…
Alexander, Michael. (2001). Factory Floors Go Online -- Pioneering manufacturers close the final gap in their supply chains. InternetWeek; Manhasset; Mar 12, 2001.
2002) Automotive Design & Production. Cincinnati, 114(8), 70-72.
Steele, a.L. (2001). Cost drivers and other management issues in the JIT supply chain environment. Production and Inventory Management Journal. Alexandria, 42(2), 61-68
Drickhammer, D. (2001, May 21). Peak performance. Industry Week. Cleveland, 250(8) 36-40.
Owen should open Owen's Pet Store as a sole proprietorship, as this will provide him with the greatest freedom and flexibility during his initial period of slim earnings and his planned but uncertain expansion (Cross & Miller, 2012). This does leave Owen somewhat exposed in terms of risk to his personal finances, but from the brief details provided in the case it appears as though he is in a highly flexible position and is ready to invest himself and his finances in the business, and thus a sole proprietorship would not carry unnecessary risk for him. This would free Owen from any consideration to investment partners and would limit his costs to the government, and though he does not expect to turn a profit for two years as long as he keeps the overall debt level to a minimum he should be able to walk away with relatively little damage…
Cross, F. & Miller, R. (2012). The Legal Environment of Business. Mason, OH: Cengage.
Karayan, J. & Swenson, C. (2006). Strategic Business Tax Planning. New York: Wiley.
Sniffen, C. (2001). Incorporating Your Business For Dummies. New York: Wiley.
Unions.org. (2009). How to start a union. Accessed 14 June 2012. http://www.unions.org/union-benefits/articles/how-to-start-a-union.html
E-bay and some of the issues that the company faces. The writer explores the legal issues, and possible solutions to those issues. In addition the writer examines conflicts in the international laws and which laws will apply as well as which court would decide any case against the company or customer. There were two sources used to complete this paper.
The technological boom of the past few decades has taken mankind to places never before imagined. Today, with the click of a mouse one can plan vacations and purchase tickets, manage stocks and conduct complete businesses. Along with the benefits of being able to go online and exist, there are pitfalls too. E-business have dominated the Internet for the past few years. One only has to be familiar with setting up web pages, open the ability to accept credit card payments and one can have an existing E-business. One of…
____. AICPA And Leading Accounting Firms Launch WebTrust Privacy Progam to Help Web Sites Comply With Global Online Privacy Laws. Business Wire; 9/6/200
Gutierrez, Jorge. R. Practical Strategies for Global E-Commerce.(Industry Trend or Event)
e-Business Advisor; 6/1/1999;
won the lottery for 1 million and you had the chance to take a lump sum or payments over 20 years which option would you choose? Why?
I would choose the option of lump sum payment for the obvious reason that money loses part of its value over time: the phenomenon commonly known as the time value of money. Any payment received upfront has a greater present value than deferred or future payments. This preference for lump sum payment, of course, is made on the assumption that there are no differences in the taxes applicable to winning from the lottery whether received in lump sum or in parts, and that the total amount of $1 million remains the same in both cases, i.e., the part payments received over a period of 20 years would add up to $1 million.
For elaboration, consider:
If one takes a loan of $1 million…
This is one of the most difficult types of structures as far as agency law is concerned because an LLC can resemble a sole proprietorship or a corporation depending on the structure and daily management. There are many variations in the way an LLC is managed.
There are two basic types of corporate entities, an S corporation and a C corporation. An LLC, S corporation, and a C corporation can act as entities in and of themselves. The differences between the S. And C corporation have to do with tax structures, but in many other aspects they are identical. They have the right to conduct business as if they are separate from the individuals within them. This means that the corporation can also incur legal liability arising from the actions of one of its representatives (Thompson, 2003). These are the basic forms of corporation in the United States. However, there…
American Arbitration Association (AAA) (2006). International Dispute Resolution Procedures (Including Mediation and Arbitration Rules). Amended and Effective 1 May, 2006. Retrieved September 30, 2006 at http://www.adr.org/ .
Demott, D. (2006). Agency Law in Cyberspace. In Press. Australian Law Journal 80. Retrieved September 30, 2006 at http://eprints.law.duke.edu/archive/00001322/01/80_Aus._Lw._J.pdf.
Thompson, Robert B., "Agency Law and Asset Partitioning." University of Cincinnati Law Review, 2003 Available at SSRN:
http://ssrn.com/abstract=429620or DOI: 10.2139/ssrn.429620.
distinguishes e-commerce from e-Business?
The purpose of e-commerce is to automate selling and service processes that had been managed manually in the past, unable to scale as a result. E-commerce is focused on automating the many diverse transactions that are more scalable, secure and reliable online vs. manually-oriented or semi-automated means, using the Internet as a catalyst for 24/7 reliable performance. E-Business differs from e-commerce by concentrating on E-Business is the streamlining and automating of the entire value chain of a business vs. e-commerce concentrating only on attracting, selling and serving customers online (VanHoose, 2003).
Classify each of the following activities as either e-commerce or e-business if it is an e-commerce activities, also state whether it is B2C, or C2C.
a. An information technology company establishes an intranet portal which its employee can access to process all intracompany communications and thereby eliminate most of the company's physical paperwork.
What are five steps in building a Web Service?
The five steps in building a web service are:
Exposing the code
Writing a service description
Publishing the service
Finding the service
Invoking a Web service d. What is a quick-hit DSS? Define three types quick-hit DSS is a computer-based system that allows decision makers to interact directly with data and analysis models. Three types include data mining, executive information systems, and expert systems.
Question 8 a. Describe three kinds of knowledge representation
One kind of knowledge representation has knowledge as cases. This involves comparing a current case with many other past cases. A second kind of knowledge representation involves neural networks. This involves storing knowledge as nodes in a network. The third form of knowledge representation stores knowledge as rules, where the rules are obtained from experts, laws, or experience.
b. What is a smart tag and how might it…
Lawlor, S.C. (2004). Computer Information Systems. Forth Worth, TX: The Dryden Press. http://www.geocities.com/gqboy1212/***/questions.htm
array of reasons why corporations need to invest in IT. First, the dynamic economic environments in which businesses operate today "have helped create a challenging business environment and an 'economic imperative' for information technology" (Bakos & Treacy, 1986). Secondly, technology increases a corporation's capability, while significantly reducing costs (Bakos & Treacy, 1986). Third, the fact that the technology-utilization abilities of businesses are improving due to globalization necessitates a corporation's investment in information technology (Bakos & Treacy, 1986).
Strategic planning is crucial to the success of any organization because i) it enables organizations to respond to the dynamic business environment by providing platforms through which adjustments regarding organizational directions can be made (ASCO, 2009); ii) it instills a sense of direction within the organization and contributes towards the creation of milieu whereby employees aim their focus on a common goal (ASCO, 2009); iii) it is promotional to the creative and open…
ASCO. (2009). Strategic Planning: Why it Makes a Difference and How to Do it. Journal of Oncology Practice, 5(3), 139-143.
Bakos, J.Y. & Treacy, M.E. (1986). Information Technology and Corporate Strategy. MIS Quarterly, 10(2), pp 107-119.
Cascella, V. (2002). Effective Strategic Planning: Processes, Measurements and Accountabilities are the Keys to Success. ASQ. Retrieved from http://texas-quality.org/SiteImages/125/Reference%20Library/Effective%20Strategic%20Planning%20-%20Cascella.pdf
Microsoft. (2014). Enterprise Architects. Microsoft. Retrieved from http://www.microsoft.com/casestudies/Microsoft-Business-Productivity-Online-Standard-Suite/Enterprise-Architects/Consultancy-Connects-Workforce-with-Sw
Global Fighter Jets Marketing Plan
Global Fighter Jets is poised to provide customers with high-edge military aircraft specifically to combat fighter jet. Our marketing efforts will be geared towards customer's reassurance that we are the first when searching for military fighter jet such as F-35 fighter in Israel. Our key to success will center on the marketing strategy that we will implement, and our marketing strategy is the marketing mix to expand the relationship with existing customers.
Global Fighter Jets will use 4Ps as marketing mix, which include Product, Price, Promotion, and Place. Several reasons make the paper to choose 4Ps as marketing strategy.
Product: A product relates to the specifications of goods as related to the satisfaction of customers. The company chooses product as marketing mix to provide combination of quality, brand name and features to launch the product into the market.
Price: The reason…
Business Monitor International Ltd. (2011). Market Structure & Defence Industry. Venezuela Defence & Security Report.
Bruce, M. Daly, L. & Kahn, K.B. (2007). Delineating Design Factors that Influence the Global Product Launch Process. The Journal Product Innovation Management. 24:456 -- 470.
Chen, M.K. Wang, S.C. & Chiou, C.(2009). Global Logistics Management for the E-Business Policy for Manufacturing. International Journal of Electronic Business Management. 7(2): 86-97.
Cook, N. (1996). Military upgrade market attracting too many players. Interavia Business Technology. 51(602).
Partnership or Alliance
At a recent conference, Acxiom Corporation Company Leader Charles D. Morgan said that constantly changing technology and the growing global landscape means successful companies must select the right partners and alliances to help achieve a true customer-centric enterprise.
In today's global marketplace, partnerships are becoming a major strategic move for many businesses. This paper discusses the elements of an effective partnership or business alliance in an effort to lay out the best business practices for forming one.
The pace of innovation today is too fast for any one company (especially technology company) to be all things to all customers. Last year alone, for example, the U.S. patent office awarded more than 16,000 patents to the top ten global high-tech companies for their innovations. Even a brief look at the industry's history reveals a graveyard of once successful companies that failed to adapt fast enough to industry changes.…
Acxiom. (February 26, 2001). Successful Companies Must Forge Smart Alliances, Acxiom Leader Tells Connections 2001 Executive Symposium. Acxiom White Paper. Retrieved from the Internet at http://www.acxiom.com/images/horiz_dots_full2.gif
Arian, N. (January 1, 2003). Successful Public-Private Partnership. World Economic Forum.
Armaghanian, H. (2001). Successful Alliances. Haig Barrett, Inc.
Bamford, J. (2002). Mastering Alliance Strategy: A Comprehensive Guide to Design, Management, and Organization. Jossey-Bass.
e-Business should focus on marketing through social networks and a website; through identifying potential suppliers. e can't sell food and drink online so the site is mainly for promotional purposes. The cafe's main metrics will be page impressions, Facebook fans, Twitter followers. Reaching out to customers using social media can help to inform them about promotions and new products. Social media is also the modern-day equivalent of knowing all of your customers by name (though that would not hurt either) as it helps to foster a relationship allowing for improved retention. A portal is not of much value for the employees. At best, they can check the schedule online. e don't have that many people working at Broadway, an expensive back end system for staff we see everyday is poor value. I would not use kiosks in the cafe. I would focus on a ifi network and let the customers…
QuickMBA. (2007). Porter's five forces. QuickMBA.com. Retrieved April 27, 2010 from http://www.quickmba.com/strategy/porter.shtml
QuickMBA. (2007). Porter's generic strategies. QuickMBA.com. Retrieved April 27, 2010 from http://www.quickmba.com/strategy/generic.shtml