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Listening Skills in CLIL
Does the application of Content and Language Integrated Learning (CLIL) truly encourage and develop better listening skills? hat proof is there that CLIL can indeed help students learn to listen more closely for content and substance? here are the empirical research efforts that can prove that CLIL strategies improve student listening skills? This paper will shed light on the purpose and success of the CLIL model and provide a guide for further research.
Students in the majority of pedagogical situations need to enhance their learning experiences and their listening skills. hether through integrated learning tactics or other formats, listening skills not only help the student become a better learner, a stronger student but the application of fine-tuned listening skills can carry through a lifetime of learning and growing. Moreover, students today -- particularly in the est -- have so many distractions in their lives that learning…
Casal, Sonia. "Cooperative Learning in CLIL Contexts: Ways to Improve Students'
Competencies in the foreign Language Classroom." International Association for Intercultural Communication / The Andalusian Bilingual Sections. Retrieved March 15,
2012, from www.iaie.org/download/turin_paper_casal.pdf.
Dalton-Puffer, Christiane. Discourse in Contend and Language Integrated Learning (CLIL)
Why is listening with all your Senses is important
There are various means and ways through which learners acquire knowledge and the acquisition of knowledge depends much on the methods or the learning styles that the learners are subjected to or trained through. VAK which is an acronym for Visual, Auditory, ead/write, Kinesthetic, as a learning style is one of the mostly used in institutions that learners are taken through or used to ensure that the learners imbibe the concepts that are being taught to them. It is the combination of all these modes of learning that make up the listening with all the sense in an academic environment as will be discussed below from by Matt Baker (2011).
The Auditory group is assumed to learn best by hearing the source of the learning. This group ca generally be at an advantage in lectures and talks but could…
Carol Kanar, (1990). The Confident Student. Houghton Mifflin College Div. Pg. 115, 31.
Larry Alan Nadig (2011). Tips on Effective Listening. Retrieved April 24, 2012 from http://www.drnadig.com/listening.htm
Matt Baker (2011). VARK Learning Styles. Retrieved April 25, 2012 from http://www.usefulcharts.com/psychology/vark-learning-styles.html
It was a bit shocking to learn that when we listen to someone talking we can only really later remember about 25% to 50% of what was said to us. I had actually not thought very much about listening. I know that we're not robots or tape recorders, and we can't remember everything that is said to us. But by reading the "Active Listening" and "Empathetic Listening" information, I know I can do better as a listener even if I can't remember everything that was said to me.
After reading through the "Active Listening" section I was hanging out with some friends and decided to check out the various speaking and listening processes that went on. I noticed right away that, by watching my friends talk and listen to one another, they were not really hearing or understanding everything that was said. I was though, because…
The man in this case can do anything within his means to his wife when he panics. The situation is therefore very vulnerable and an astute negotiator should take it upon himself that everything is made possible to guarantee the safety of the woman held by the husband against her will. There are indications that this man is in a crisis stage given that when contacted he screams and rants about his cheating wife.
Before engaging in active negotiations with the man I have made an undertaking to gather intelligence about the incident, the hostage taker and the hostage. I, in this regard, intend to know what might have led to the deterioration of the situation, who the hostage taker is and whether he has had some criminal background and who the hostage may be. After gathering intelligence, I intend to develop tactics that I will use to…
McMains, M.J. & Mullins, W.C. (2010). Crisis negotiations (4th ed.). New Providence, NJ:
So, I do find other people's conversation interesting and thought provoking.
However, I think a may judge as I listen too much. While it is interesting to hear views from another perspective, I think it may be human nature to compare them to one's own ideas, and that inserts the listener's thoughts into the other person's statements in a one-sided way. I do think that with friends, it may be a bit artificial sometimes to only think about what a person is saying from their perspective, because a friend expects you to be fully involved, and that may well include your own opinions and thoughts. But in business, it is crucial to completely understand what the other person is saying and where he or she is coming from. In business if two people differ, the goal would be to come to a consensus, and the listener can only be part…
The results of my self-assessment for the listening skills profile are as follows:
These results show a clear orientation to people-oriented listening on my part. I scored well on content-oriented listening as well, but am weaker on action-oriented listening and time-oriented listening. People-oriented listening places emphasis on maintaining relationships, and content-oriented listening is about understanding messages, so these are my strong suits. I would certainly have anticipated the people-oriented listening prior to the self-assessment. I have a high degree of empathy, and genuinely care about other people when I am listening to them. This serves me well in a number of communication contexts.
The textbook highlights that different listening styles are useful in different contexts, so these results also suggest that my weaknesses as a listener might need some work.. The scores for action-orientation and time-orientation are quite low,…
Listening is the awareness of, the tendency to, the organization of, and the operationalization of data entering our nervous system via our hearing mechanism. Unlike hearing which is a physiological passive activity, listening is an active cognitive process" (Petrass 1999). We spend much of our time having to listen. Listening is critical in almost all activities of our lives- in attending meetings and conferences, lectures, in giving and receiving instructions, and helping staff and customers. Listening is hard work and takes energy and effort. Effective listening requires certain skills that must be practiced. One must be able to do nothing but listen with all his attention and concentration. Johnson (1996) says, "The contrast between hearing and really listening can be as different as night and day."
What makes a good listener? There are many important skills and practices involved in effective listening; most have to do with focusing…
Author unknown. Effective Listening. Student Program and Activities: Leadership Improvement Programs. Retrieved from the World Wide Web January 23rd.2003.
Canadian Association of Student Activity. (CASAA). Listening skills. Retrieved from the World Wide Web, January 22nd, 2003.
Distribute the take home quiz, which is designed to further test vocabulary and grammar comprehension as presented within the movie.
Encourage students to discuss issues with family members and find areas of commonality on major themes or paradigms.
There are numerous ways in which technology could specifically contribute to this lesson, depending on the resources of the particular classroom. Most assuredly, we would need a good quality film projector and screen; alternatively, personal computers to watch the film. However, if we wanted to do an in-depth analysis of specific scenes, replay, etc.; it would be best to use a high quality DVD player or computer for analysis. Additionally, for student interaction or home activity, they would need a way to watch or at least listen to the movies; YouTube.com might have clips, but they would still need access to a computer. A Smart Board would be…
New Version of Cognition
Note that while there are similarities in style, the new focus on cognition involves less factual knowledge, and more steps to evaluating that knowledge, and instead of the entire purpose being the evaluation of the data, the new model realizes that, for humans, it is only a top step. For teachers, it is about guiding to the right question and allowing the students to seek the answer. For students, to learn to move up the hierarchy toward evaluation instead of remembering (Bloom's Taxonomy, 2006).
Once the evaluation is complete, it is time to synthesize that data and create something new, novel, or at least a newer approach to a process. Instead of knowledge (rote memorization and accumulation of facts), intelligence is taking what we know (experience), applying it to the task or issue at hand, but the creating and evaluating that information for new paths and judgments. Intelligence in the modern world is less what you know and more how you apply what
We've all had encounters with people like Miranda Priestly in the workplace. Leaders like her certainly have strong visions and the self-confidence with which to execute their goals. Their position of power also enables them to break all the rules of good communication, such as those outlined in Adler & Proctor's (2011) text Looking Out, Looking In. Miranda Priestly does not always communicate ineffectively. At times the domineering facade falls away to reveal a more sensitive side as she confides in Andrea on a few occasions. In one scene towards the end of the film, Miranda speaks with an uncharacteristically soft tone of voice and does not interrupt as she usually does. However, Miranda hears -- she does not listen. She does not care about what Andrea or anyone else actually has to say because frankly, Miranda Priestly does not have to care. Her role as chief editor of…
Adler, R.B. & Proctor, R.F. (2011). Looking Out, Looking In. Boston: Wadsworth.
Frankel, D. (2006). The Devil Wears Prada. (Feature Film).
The relevance of listening as a leadership skill cannot be overstated. This text evaluates the importance of listening. In so doing, the relevance of listening in the role of a leader will be highlighted. Further, the text will amongst other things also assess how leaders must listen to not only peers but also followers. Effective approaches to improve listening skills will also be discussed.
According to Skinner (1992), "active listening shows the leader's respect and love for those with whom he works…" In that regard, employees are more likely than not to respond positively to leaders who listen to them. Thus good listening skills on the leader's part could motivate employees towards better performance. As Junarso (2009) points out, based on their ability to make others feel important, leaders who listen have a higher chance of being listened to. This effectively enhances their efficiency.
Listening also promotes accuracy. It…
Guffey, M.E. & Loewy, D. (2009). Essentials of Business Communication (8th ed.). Mason, OH: Cengage Learning.
Junarso, T. (2009). Leadership Greatness: Best Practices to Become a Great Leader. Bloomington, IN: iUniverse.
Skinner, R.D. (1992). 22 Leadership Principles. Bountiful, Utah: Horizon Publishers.
I have a number of different skills that will come in handy in my future endeavors. Skills come in a number of different categories, including work content skills, personal attributes and technological skills. Some of these I have always had, but others I have needed to develop over time. For the most part, technical skills that I have are ones that I have cultivated through training and experience. I believe that I have many of the attributes that I need to pursue the next stage of my career.
As far as technical skills, I have a lot of basic technological skills, including basic computer skills as far as office software, using the Internet and email, and mobile communications as well. In addition to the basics, I have developed a proficiency in virtual team work. This is an emerging area of work as industries are becoming more globalized and…
Podmoroff, D. (2014). Working in a virtual team. MindTools.com. Retrieved June 5, 2014 from http://www.mindtools.com/pages/article/working-virtual-team.htm
Reid, J. (2008). The resilient leader: Why EQ matters. Ivey Business Journal. Retrieved June 5, 2014 from http://iveybusinessjournal.com/topics/leadership/the-resilient-leader-why-eq-matters
A trend started by the audio-lingual method is that listening was used as part of the production exercise. In other words, exercises that involved listening normally used the skill only as a vehicle to produce accurate linguistic forms in writing or speaking. Listening was seldom, if ever, used for receiving new or unpredictable information. The type of listening taught in the classroom is therefore as non-authentic as the texts used to teach the skill. The chapter illustrates the multi-faceted nature of listening by a list of authentic listening activities in everyday situations.
For the classroom, the second part of the chapter offers several suggestions for authentic classroom listening activities. In active guessing, for example, students use linguistic clues to decipher what they do not know in a listening text. The chapter also suggests that classroom participants should replicate the roles of native speakers. The chapter concludes that authentic listening is…
e. he may eliminate the surroundings too. So while he is paying attention to client's words, he is not measuring the impact on his own words and not picking clues from around the client and this can be disastrous because sensing is missing from the equation of listening. Level III listening is where sensing steps in. The coach is not only listening to the spoken words, he is also subtly sensing the impact of his own words on the client, and picking clues from the environment. That is the main difference between Level II and Level III. At Level III, the coach will look for signs such as body language, unspoken words and facial expressions and the "air." By the air, we mean he gets a feel and sense of the environment to assess how comfortable the client is, whether he trusts him or not, is he willing to share,…
Whitworth, L., Kimsey-House, H. & Sandahl, P. (1998). Co-active coaching: New skills for coaching people toward success in work and life. Palo Alto, Davies-Black Publishing.
As Massue advises, this application has a "People icon" that "lets you choose the people who'll be involved in the project. If you keep a contact list in MS Outlook, you can import names from the list into your project" (64).
How should Listening be Accomplished?
Because every group and team - and project - are unique, listening styles may need to vary to accommodate different needs and goals. According to Stirling (1998), a "telling style" of communication is a straightforward one-way communication approach that uses unilateral decision-making to satisfy uninterested team members' need for noninvolvement and to support timely and decisive action; by contrast, a "selling style" will employ two-way reciprocal communications, active listening, as well as access to the decision-process for those group members who are moderately involved. Finally, a "participating style" encourages group members to discuss significant issues and search for viable alternatives (Stirling). According to Richman…
Dinsmore, Paul C. And Jeannette Cabanis-Brewin. The AMA Handbook of Project Management. New York: AMACOM.
Gilley, Jerry W. And Ann Maycunich. Organizational Learning, Performance, and Change: An Introduction to Strategic Human Resource Development. Cambridge, MA: Perseus Books, 2000.
Massue, Mireille. (2004, February). "A Project Planning Tool." T&D, 58(2), 64.
Mcnaughton, David, Dawn Hamlin, John Mccarthy, Darlene Head-Reeves and Mary Schreiner. (2007). "Teaching an Active Listening Strategy to Preservice Education Professionals." Topics in Early Childhood Special Education 27(4): 223.
Rick has a strong, friendly and approachable interpersonal style. He is a good leader without being a bully; he is capable of listening to the input of others. His flexibility, strong work ethic, and background in operations management suggest that he would be able to feel at home in virtually all types of firms. The main question is what firms Rick would not thrive in: because he can be overly focused, likes a clear goal, and does not like to multitask, a creative-based firm would not likely be the best place for him, despite his background in marketing and retail. His lowest intelligence is ranked as mathematical intelligence, which suggests finance would not be the best fit. Ideally, a firm with a focus on planning would suit his goal-directed nature, and tap into his interpersonal skills.
In contrast to Rick, James has been described as…
Teaching the Skill of Listening to Children
This short essay aims to discuss the process of teaching listening skills to children. The main focus is to describe problems that may arise and then to suggest some possible solutions for each in terms of the learning process in general. Listening as a skill set is one of the more critical skills needed by young learners. To show how difficult attaining listening is, consider this from a non-native speaker. "A common complaint from learners on first visiting an English-speaking country is that their listening skills cannot cope with fast spontaneous speech." (Cauldwell) It is believed that of the group of four skills humans use most often, listening should be considered to be by far one of the most frequently used. Consider how in the United States speaking and listening are usually taught in tandem, but from the teaching perspective, speaking…
Adams, James A. (1971). "A Closed-Loop Theory of Motor Learning." Journal of Motor Behavior 3:111-150.
Carlisle, Lynn (1988). "Communication Skills." Sacramento: California State Department of Education, Division of Special Education. ED 315-933.
Cauldwell, Richard. (2009). "Grasping The Nettle: The Importance Of Perception Work In Listening Comprehension." Retrieved on December 20, 2009, from http://www.developingteachers.com/articles_tchtraining/perception1_richard.htm .
Edleston, Charlotte (1987). "A Program of Games and Activities to Increase Listening and Attentional Skills in Kindergarten." Nova University: Ed. D. Practicum, Dissertation/Theses. ED 292-586.
Individual Skills and Strength
INDIVIDUAL SKILLS AND STENGHT
Listening skills, communication skills, problem-solving skills and organizational skills are very critical to succeed in life. Communication and listening skills are the essential life skills required to excel in the professional career. Individual with good listening and communication skills are not only generally better informed, the person is perceived as being pleasant with colleagues in the job place. Communication skills are important in all facet of life, and communication skills are the key to achieve a bright career. People within the organization spend 75% of their daily time engaging in communication through writing, speaking, listening and inter-debate. Communication skill is the system of expressing information concisely and effectively in an oral and written mode as well as sharing information with others in order to facilitate exchange of ideas and information. On the other hand, problem-solving skills are the set-skills that allow an…
De Meuse, K.P. Dai, G. & Wu, J.(2011). A Closer Examination: Leadership Skills across Organizational Levels. The Psychologist-Manager Journal, 14: 120 -- 139.
Lee, W. (2008). Speech, Language and Communication Needs and Primary School-aged Children. Royal Mail, London.
Omeroglu, E. Buyukozturk, S. Aydogan, Y. et al. (2009). Development of a Problem Solving Scale for Children Attending Class 1-5 of Primary Education and Norm Study for Turkey. International Journal of Learning. 16 ( 8): 117-123.
Sakofsky, M. (2009). The Impact of Empathy Skills Training on Middle School Children. Master's thesis. The College at Brockport: State University of New York.
Power Listening" by Bernard T. Ferrari
Power Listening by Bernard T. Ferrari:
The gift of silence -- the importance of keeping quiet to truly listen
We have all heard about the concept of 'power lunching' but the basic concept behind the book Power Listening by Bernard T. Ferrari is far simpler -- and also far more likely to promote effective work relationships. According to Ferrari, one of the critical problems in the workplace is a failure of employees to listen to one another. Ferrari suggests a variety of techniques to improve listening amongst employees, such as being reflective about the 'kind' of listener you are; respecting your conversation partner and his or her ideas; remaining silent while the other person is talking; challenging your assumptions; and keeping your focus. Listening is not something that is innate, any more than the gift of speech is: listening is a learned, socialized behavior.…
Bavelas, J. & Gerwing, J. "The listener as addressee in face-to-face dialogue." International
Journal of Listening, 25. 3. (2011): 178-198. 4 Dec 2013. Web.
Ferrari, B.T. Power listening: Mastering the most critical business skill of all. Portfolio Hardcover, 2012.
communications skills to solve problems they are likely to encounter in the workplace.
Communication is the process of sharing information, expression, feeling, and thought between two or more people. Effective communication plays an important role in the organizational development, and communication forms an important constituent of every aspect of an organization. To maintain good working relations, it critical for the entire workforce to communicate with one another to enhance coordination, as well maintaining good working relations.
Evidence of communication skills is the ability of an individual or business organization to persuade and negotiate within business environment. Persuading and negotiating is one of the important aspects within business environment. Arriving at a concrete agreement within a business environment involves using effective communication skills. Persuasion involves ability to convince others to reach appropriate course actions, while negotiating involves ability to reach a mutually satisfactory agreement.
Evidence of communication skills is…
Australian Computer Society (2011).Case Studies and their clauses in the Code. Australia.
Wheeler, S. (2003). Comparing Three IS Codes of Ethics -- ACM, ACS and BCS . 7th Pacific Asia Conference on Information Systems, 10-13 July 2003, Adelaide, South Australia. 1576- 1587.
Becoming and remaining an effective leader in any healthcare setting requires a wide range of skills, including most especially the abilities to analyze complex situations and communicate with clinicians from multiple disciplines. The Leadership and Communication coursework provided valuable information and insights concerning these professional needs, but it are also important to reflect on the lessons learned in order to reinforce the learning process. To this end, this four-part reflection paper provides a discussion concerning fresh insight developed with respect to my working style and how I work with others. In addition, an assessment concerning the insights gained regarding conversations and interactions with friends, family, coworkers, and others is followed by a discussion of the strategies that will be used to improve chances for success in the future. Finally, a summary of these four parts and the insights gained is provided in the conclusion.
Part 1: Working Style
Employees that display potential for advancement to the managerial rank may qualify them for certain opportunities as identified from their career map. For example, having an employee observe interviewing techniques is a powerful tool for teaching and helping employees prepare for advanced positions.
There are so many skills that a manager needs in order to be effective that the notion of training a person to be a manager can seem overwhelming. Yet, the fact that so many individuals perform managerial responsibilities and rise to the occasion is illustrative of the dynamic character of the human being. In this paper there have been a few of the key skills that managers should know in order to display minimal competence. Beyond these skills is a vast array of additional skills that not only enable a manager to be competent but to excel within his/her position. But like a child that must…
Works Cited www.questia.com/PM.qst?a=o&d=51224480
Hambrick, Ralph S. The Management Skills Builder: Self-Directed Learning Strategies for Career Development. New York: Praeger Publishers, 1991.
Henderson, George. Human Relations Issues in Management. Westport, CT: Quorum Books, 1996.
Consulting Skills Learning Group Experience
To consult with someone means to be able to offer them your professional help by giving them the best professional advice considering the person's circumstances, however, there is more to being a consultant than just giving someone expert advice on how to handle their dilemmas. The Business Dictionary (2011) states that a consultant is someone who is experienced that gives expert information (usually through a company or service) that delivers his or her efforts in a counseling aptitude, yet they are not the ones that are reliable for the outcome of the results. Consultant jobs are highly considered when people and organizations need to come together and make changes in their company and how to eliminate problems. The Harvard Business School alone has a consulting commerce of over $100 billion in yearly profits in the United States and can range from consulting services in communications,…
Harvard Business School. (2011). Become a Business Consultant. Available: http://www.fabjob.com/businessconsultant.asp . Last accessed 22 May 2011.
Ramaswamy, V. (2010). Characteristics of a good consultant. Available: http://erp-consultancy.blogspot.com/2010/02/chacteristics-of-good-consultant.html . Last accessed 22 May 2011.
The Business Dictionary. (2011). Consultant. Available: http://www.businessdictionary.com/definition/consultant.html . Last accessed 22 May 2011
At the intersection between the executive and upper managerial levels, effective communication is equally important to implement executive decisions, as it is at the middle management and operational levels where most executive decisions with respect to strategic visions of organizational redesign must be executed to accomplish organizational goals (Maxwell, 2007).
My Contribution to Organizational edesign
I have worked hard to improve my knowledge base and other aspects of technical skill in my intended profession, and I also make a specific effort to manage details efficiently in every aspect of my life, both personally and professionally. However, in terms of my contribution to organizational redesign, my communications skills would be most valuable. I have been practicing my active listening skills as well as my ability to communicate in different business settings in the manner most conducive to the accurate transmission of ideas to others. In my experience, my communications skills have…
George, J.M. And Jones G.R. (2008). Understanding and Managing Organizational
Behavior. Upper Saddle River, NJ: Prentice Hall.
Locker, K.O. (2006). Business and Administrative Communication. Boston: McGraw-
Using CALL in Teaching Listening
In order to use computer-assisted language learning or CALL to teach listening skills, teachers should first understand what CALL actually is and that they should aim to "establish a methodology for benchmarking speech synthesis for computer-assisted language learning." (Zoe, 2009) CALL is a modern form of computer-based learning that has two features that make it distinctive from other forms of computer-based learning. The first is called bidirectional learning and the second feature is simply the idea of individualized learning. CALL as a process is good for listening skills because of the fact that just giving a speaker one's undivided attention in order to understand the speaker's point-of-view is fine but that equates to only a single directional activity. Active listening makes great listeners. Active listening is more than paying attention and it is bidirectional just like the CALL process. Because the concept of…
Kilickaya, Ferit. (2009). "The Effect of A Computer-Assisted Language Learning Course On Pre-Service English Teachers' Practice Teaching." Educational Studies (03055698). October, Vol. 35 Issue 4, p 437-448, 12p, 4 charts.
Liu, Min. (1994). "Hypermedia Assisted Instruction and Second Language Learning: A Semantic-Network-Based Approach." Computers in the Schools. Vol. 10 Issue 3/4, p 293, 20p, 2 charts, 3 diagrams.
Schwienhorst, Klaus. (2002). "Why Virtual, Why Environments? Implementing Virtual Reality Concepts In Computer-Assisted Language Learning." Simulation & Gaming. June, Vol. 33 Issue 2, p 196, 14p.
Son, Jeong-Bae (2006.) "Using Online Discussion Groups in a CALL Teacher Training Course." RELC Journal. April, Vol. 37, Issue 1, p 123-135, 13p.
My willingness to listen score is 63 out of the possible 75. I scored best in organizing information and avoiding interruption, but even on the other parameters like postponing evaluation, showing interest, and maintaining interest, I scored well. The quiz showed me how I can improve my active listening skills. For example, I generally keep an open mind, and do not evaluate the person until he or she has finished talking but I need to refrain from making judgments about his or her actual ideas until they are finished with what they have to say. I also noticed that the quiz revealed that I need to send more visual cues that I am listening, as people can always tell when I am not concentrating on what they are saying.
According to Bevan & Sole (2014), active empathic listening means tuning into the other person, going even beyond the…
Human esource Specialist Skills
A Human esource Specialist is considered to be an individual who is an expert in one of the H disciplines like training and development, workplace safety and risk management, recruitment and selection, employee relations or compensation and benefits. The Human esource Specialist would have a specific role and expertise, while a Human esource Generalist would work in all the department areas. The skills that I possess that would be beneficial for the position of Human esource Specialist are:
• Communication Skills
• Ability to read people
• Listening skills
• Multitasking skills
• Critical thinking
Verbal and written communication has to be caring, convincing and believable (Garavan, 1991), and having the correct skills allows me to express and present my message as expected. A person has to be aware of the recipient of the message in order to craft the message to…
Baron, J. N., & Kreps, D. M. (1999). Consistent human resource practices. California Management Review, 41(3), 29-53.
Garavan, T. N. (1991). Strategic human resource development. Journal of European Industrial Training, 15(1).
Therapeutic Relationships in Mental Health
Journal Summary Assignment
Complete this m andatory assignment.
SAVE it as docx
it to your instructor from BLACKBOARD.
Review your journal entries with the aim of analyzing your learning.
Assess your development of therapeutic communication skills.
a) Analyze your own knowledge base: what areas are clear for you and which are fuzzy and need more work?
Type or paste your analysis below. You can add more space to each simply by continuing to type. You can remove unneeded white space by deleting it if you wish.
These areas of the knowledge base/these communication skills are clear to me: Listening skills, nonverbal messaging, empathetic understanding, understandable language, caring helper, genuineness.
I want to work more on these areas of the knowledge base or these skills:
Self-Reflection / self-analysis.
b) Determine how your understanding of the knowledge base guides your use of communication skills.
We live in a very complex world today. People are often faced with difficulties that seem insurmountable. This complexity is both fortunate and unfortunate. Difficult as life can be, there is an increasing array of potential solutions. Some people find solace at their workplace, with life's difficulties driving them to greater productivity, for example. Others use their misfortune as a platform for helping others in creative ways. For some, however, life becomes so overwhelming that they simply cannot deal with the challenges they face on a daily basis. For such people, it is often helpful to seek the assistance of a counselor. It is for such counselors that author Gary Collins wrote Christian Counseling. His ideas on the nature and core of counseling can stimulate ideas not only about how the counselor can use his or her existing skills to ensure that clients are helped effectively, but also about…
Collins, G. (2007). Christian Counseling: A Comprehensive Guide (Third ed.) Dallas, TX: Thomas Nelson. (63-82)
Martin, A. (2014, Dec. 26). Active Listening Skills. The Counsellors Guide. Retrieved from: http://www.thecounsellorsguide.co.uk/active-listening-skills.html
" Nevertheless, the research to date indicates that participative management techniques can provide a major return on the investment. According to Angermeier, Dunford and Boss (2009, p. 127), "Employee perceptions of the extent to which their work climate is participative rather than authoritarian have important implications for critical work attitudes and behavior."
The research to date has confirmed that employees in highly participative work environments outperformed their counterparts in nonparticipative management organizations (Angermeier et al. 2009). For example, a study by Angermeier and his associates found that employees working in participative management settings provided 14% better customer service, committed 26% fewer clinical errors, demonstrated 79% lower burnout, and were 61% less likely to leave the organization than employees in more authoritarian work environment. According to Angermeier et al. (2009, p. 128), "These findings suggest that participative management initiatives have a significant impact on the commitment and productivity of individual employees."…
Angermeier, I, Dunford, BB & Boss, AD 2009, March-April, 'The Impact of Participative
Management Perceptions on Customer Service, Medical Errors, Burnout, and Turnover
Intentions,' Journal of Healthcare Management, vol. 54, no. 2, pp. 127-134.
Biech, E 2001, the Pfeiffer Book of Successful Team-Building Tools: Best of the Annuals. San Francisco: Jossey-Bass/Pfeiffer.
7-Day Listening Journal
Seven-day listening journal
One critical barrier to 'paying attention' is a lack of time. When someone calls me early in the morning and I am in a rush to get ready, I am often guilty of not paying attention to the person who is speaking. This morning, someone called me when I was still foggy and in the process of waking up. Only after finishing the conversation and agreeing to meet the person for coffee at 4pm did I remember that I had another engagement at that time. I had been agreeing to everything the speaker was saying, just to get off of the phone and get into the shower. This required me to call the person back and explain my error. Regarding the nonverbal component of this communication, one problem with phone calls is that there is often little personal investment in a call. It is…
Some salient guidance concerning developing good note-taking skills from the literature include placing a date and the name of the class on the top of every page to make sorting class notes out later on easier. Likewise, many students with good typing skills will likely benefit from typing their notes after school, when the information is still fresh in their minds. Students can also learn how to improve their note-taking skills by reviewing the notes taken by students with known note-taking skills. For instance, according to Willis (2007), "Sharing notes is a valuable way for all students to hone their note-taking skills and gain metacognitive awareness of which content is crucial and which is not. Teachers can ask students who have clearly written notebook entries to share them verbally or post them on a bulletin board for the benefit of students who don't have adequate notes" (p. 157).
Snider, a. & Schnurer, M. (2006). Many sides: Debate across the curriculum. New York
International Debate Education Association.
Ware, M.E. & Millard, R.J. (1997). Handbook on student development: Advising, career development, and field placement. Hillsdale, NJ: Lawrence Erlbaum Associates.
Willis, J. (2007). Brain-friendly strategies for the inclusion classroom: Insights from a neurologist and classroom teacher. Alexandria, VA: Association for Supervision and Curriculum Development.
She looked up at every person who passed within her vicinity, some of whom had not even noticed her. The observer was not able to identify anything about her likely occupation or the circumstances that lead to her choosing this particular coffee shop, except that her confusion at the counter suggested that it was not part of her daily routine.
The Unavailable Woman:
Another woman entered the coffee shop. She had apparently not been caught in the rain because she was completely dry and her umbrella was still neatly wrapped in its case. Her hair was longer than the previous subject, but instead of allowing it to swing out when she changed her physical orientation, she moved in a much less exaggerated motion that did not impart any inertia to her hair. Instead of repeatedly preening her hair away from her face, she allowed it to cover her ears and…
For example, a person's eyes can often convey a far more vivid message than words and often do;
Complementing: they may add to or complement a verbal message. A boss who pats a person on the back in addition to giving praise can increase the impact of the message;
Accenting: non-verbal communication may accept or underline a verbal message. Pounding the table, for example, can underline a message. (arry, nd)
VI. ARRIERS to EFFECTIVE COMMUNIATION & FEEDACK
arriers to managerial feedback is stated to include fears related to:
the other person's reaction;
Feedback may be based on subjective feeling and concrete information might not be suitably related;
Information on which the feedback is based such as performance appraisal might be a process that is inherently flawed with the manger not trusting the information; and Many managers would prefer being a coach rather than attempting to 'play God'. (arry, nd; paraphrased)…
Developing Effective Communication Skills (2009) Intelligent Life on the Web - Buzzle. Articles. Available at http://www.buzzle.com/articles/developing-effective-team-communication-skills.html
Hills, P.J. And McLaren, Margaret (1991) Communication Skills - an International Review. Vol. 1 - Communication Series. Online Google Books available at http://books.google.com/books?id=Ni0OAAAAQAAJ&printsec=frontcover&dq=effective+communication+skills&ei=SpyPSaT4EpPqyQSzlZDtDg#PPP1,M1
McKay, Matthew, Davis, Martha, and Fanning, Patrick (2009) Messages - the Communication Skills Book. Google Books Online available at http://books.google.com/books?id=bUDNZkqUt0AC&pg=PA1&dq=effective+communication+skills&lr=&ei=I5-PSc2PCZb0ygSSr_2lDw#PPA1,M1
Barry, Dave (nd) the Importance of Effective Communication. Online available at http://web.cba.neu.edu/~ewertheim/interper/commun.htm
LEADERSHIP, INTERPERSONAL SKILLS, DECISION-MAKING research paper prepared for the staff of New Jersey Publishing Corporation
Improving Leaders and Interpersonal Relationship
ritten, Oral, Listening, Perception)
Organization and Planning
This research paper analyzes the effect of leadership skills providing direction, interpersonal skills in interacting with others and decision making.
It includes oral communication skills, written business communication, and perception skills important in analyzing problems and proposing solutions.
Final component deals with organizational change and self-designing change management.
The research paper will be the basis of a proposal for a seminar workshop to enhance staff knowledge of such qualities as leadership and ability to interact with others for the enhancement of the capabilities of the staff.
To counteract dire predictions in the globalized world, leadership, interpersonal relationship and decision-making in the corporate world should undergo enhancement, strengthening and change in design
The process takes careful analysis, outlining of problems…
Andrews, Deborah C. And William D. Andrew. Business Communication. New York: Macmillan Publishing Company, 1988.
Blake, Robert R., Jane Srygley Mouton and Ann Adams McCause. Change by Design. Massachusetts: Addison Wesley Publishing Company, 1991.
Brzezinski, Zbignew. Out of Control. New York: Simon and Schuster, 1993.
Ewald, Helen Rothschild and Rebecca E. Burnett. Business Communication. New York: Prentice-Hall, Inc., 1997.
" (Eugenia Costa-Giomi 2004, 141) Among the academic benefits associated with three years of piano lessons, the children tended to have higher math computation scores, higher language scores, and higher self-esteem than children not involved in music.
Many studies and a wide array of empirical evidence supports the hypothesis that music improves the academic performance and test scores of children, including those in Middle and High School, but certainly also including Elementary and College students. These benefits may occur because of the increased activity in the temporal and left-frontal areas of the brain that have been observed during exposure to music, or because music brings "cohesion" to already existing background noise. (Geake & Ivanov 2003) Or perhaps the link between music and academic success may trace back to the Ancient ideas of how the arts affect the essence of the soul. (Costa-Giomi 2004) Regardless of the root cause of why…
Catterall, J.S. (1998, July) Does experience in the arts boost academic achievement? A response to Eisner. Art Education, 51(4), Windows on the World: 6-11.
Costa-Giomi, E. (2004) Effects of three years of piano instruction on children's academic achievement, school performance and self-esteem. Psychology of Music, 32(2): 139-52.
Ho, Yim-Chi, Cheung, Mei-Chun, & Chan, Agnes S. (2003) Music training improves verbal but not visual memory: Cross-sectional and longitudinal explorations in children. Neuropsychology, 17(3): 439-50.
Ivanov, V.K. & Geake, J.G. (2003) The Mozart Effect and primary school children. Pyschology of Music, 31(4): 405-13.
Having this traditional silo-structured environment makes it very difficult to properly develop a curriculum surrounding service management. Because of this there is a significant gap that exists between the education received by business school graduates and the skills that they need to succeed in today's service heavy environment.
Non-traditional Business Skills and Tactics
Nontraditional business skills are often referred to as soft skills or people skills. These consist of the ability to communicate and understand people on an emotional level. These are often the skills that can determine the success or failure of a career (Thilmany, 2009). The skills are all related to human interaction. This includes most forms of communication, negotiation and leadership. Soft skills can be distinguished by different types such as informative, negotiating, listening, and communicative. Informative soft skills are those that send a message that has to be conveyed accurately. Negotiating or convincing soft skills is…
21 Business Skills Needed to Succeed. (2009). Retrieved September 22, 2009, from New
Horizons Web site: http://www.nhmn.com/COMMUNITIES/softskills/news/08-03-
Davis, M.M. And Berdrow, I. (2008). Service science: Catalyst for change in business school curricula. IBM Systems Journal, 47(1), 29-39.
1 Feeling: False
Empathetic Response: It sounds like he was really making you feel false; I know that can be very frustrating—especially when you’re being honest…it’s just not what they want to hear.
2 Feeling: Infuriated
Empathetic Response: You certainly have a right to infuriated: those things were very important to you.
3 Feeling: Anxious
Empathetic Response: It’s okay to be anxious: a lot of people feel that about a move—will the next be place be as nice as my last?
4 Feeling: Punished
Empathetic Response: Yes, it is almost as if you are being punished for his faults. What we have to remember, however, is that—at this point—we are not thinking about fairness but rather about safety. We’ll get to fairness, but first things first.
1 Feeling: Contrite
Empathetic Response: Clearly you’re contrite about mistakes made in the past…
2 Feeling: Distressed
Empathetic Response: Your ordeal has…
This also refers to the false impression that cramming is a successful learning technique. As this study notes; "…it is much better to create an interval between the times you study an item" ( Glenn, 2007, p. 2). Similarly, a study entitled Smart way to study (2009) also emphasizes that intervals between study session have been shown to improve retention and understanding of the material. This method also means that information is retained and can be utilized in a more interactive manner by the student.
3. Tips to improve study skills
Study preparations are an important part of developing useful and long-term study skills. As has been referred to, the organization and management of the correct study skills that are appropriate to each individual's predilections is an important aspect that should be borne in mind in the development of successful learning skills. This also includes significant aspects, such as choosing…
Fleming G. Would Group Study Improve Your Grades? College Professors Think So!
Retrieved July 16, 2009, from http://homeworktips.about.com/od/homeworkhelp/a/study.htm
Larson, S. (2005). Teaching for Transformation in Today's Challenging Youth.
Reclaiming Children and Youth, 14(1), 27+. Retrieved July 12, 2009, from Questia database: http://www.questia.com/PM.qst?a=o&d=5009565771
49). That goes for leaders in the learning community as well. Thessin asserts that while it is important to teach students to solve problems, there is a lack of focus on another important, related goal: "the need for teachers to learn to do the same" (49). Teachers are leaders and they must be given the training to develop problem solving skills along with the other important skills mentioned in this paper.
Alansari, Eissa M., and Albustan, Suad A. (2009). Center for Continuing Education and Community Service at Kuwait University: A Model in Leadership for Adult and Continuing
Education. College Student Journal, 43(2), 1-8.
Fulton-Calkins, Patsy, and Milling, Charlie. (2005). Community-College Leadership: An Art to be Practiced: 2010 and Beyond. Community College Journal of Research and Practice, Vol.
Jameson, Jill, Ferrell, Gill, Kelly, Jacquie, alker, Simon, and Ryan, Malcolm. (2006). Building
trust and shared knowledge in communities…
Alansari, Eissa M., and Albustan, Suad A. (2009). Center for Continuing Education and Community Service at Kuwait University: A Model in Leadership for Adult and Continuing
Education. College Student Journal, 43(2), 1-8.
Fulton-Calkins, Patsy, and Milling, Charlie. (2005). Community-College Leadership: An Art to be Practiced: 2010 and Beyond. Community College Journal of Research and Practice, Vol.
If this study skill is practiced enough, it will eventually become second nature to make connections between new and old concepts.
Compare and Contrast information. This is an effective approach to categorize concepts and results in a greater understanding of the subject matter. Essentially, this greater level of understanding facilitates retrieval of learned information when it is needed.
Even if you do not have time to do some in-depth studying, expose your mind to new material.. Taking a few minutes to quickly scan over new concepts and information that needs to be learned can prepare your mind for an understanding of these concepts, even if they don't sink in at first. epetition in this fashion can be very beneficial.
Always have questions. Continually approach learning new concepts with questions. While progressively learning and understanding more about a concept or subject, it is helpful to remain mindful about what still needs…
Gillman, S. (2007). Learning skills - eight great ones. Ezine Articles, retrieved 6/27/2007 at http://ezinearticles.com/?Learning-Skills - -- Eight-Great-Ones&id=306794.
Milsom, a. & Hartley, M.T. (2005). Assisting students with learning disabilities transitioning to college: what school counselors should know. Professional School Counseling, June.
Proctor, B.E., Prevatt, F., Adams, K., Hurst, a., Petscher, Y. (2006). Study skills profiles of normal-achieving and academically-struggling college students. Journal of College Student Development, January/February.
Negotiation: A Required Skill in Leadership
Negotiation as a Leadership Skill
A Required Skill in Leadership
A Required Skill in Leadership
The purpose of this work is to write a memorandum to a colleague describing the characteristics of effective leaders for the public sector in the 21st century. Included will be negotiation and mediation skills and the reasons that these characteristics are important in today's leaders. In the work of Michael E. Siegel on Leadership in American Presidents presented is a "model of effective leadership based on a four-part framework used to analyze the performance of three recent American presidents" stated to be Carter, Reagan, and ush. The framework reportedly can be utilized by leaders as well as managers in the public and private sector organizations in self-analysis as to performance in what is stated to be "four critical areas of leadership." Siegel (2001) This is particularly true…
Braham, Barbara (2004) Negotiation Tips: Skills Techniques & Strategies for Effective Negotiation http://www.bbraham.com/html/negotiation.html
Howard Gardner "Using Multiple Intelligence to Improve Negotiation Theory and Practice." Negotiation Journal October 2000: 321-324.
Katheleen M. Eisenhardt, Jean L. Kahwajy and L.J Bourgeois III "How management teams can have a good Fight" Harvard Business Review. July-Aug 1997.
Lewicki, Roy J, David M. Saunders, and John Minton. Essentials of Negotiations. NY: McGrew Hill 2nd edition 2000.
Six Skills: Some Strengths, Some Weaknesses
Of the skills identified by Fisher and Davis in their article, "Six Interpersonal Skills for a Negotiator's Repertoire," there are two in which I believe I already excel. The first of these is remaining rational in the face of strong feelings; though I am very passionate about many issues -- passionate about any issue in which I take a real interest, in fact -- I have never really let my passions get the better of me, but am willing and able to calmly and rationally define and support my passion in a manner that does not cloud the facts or their logical connections and that is able to take in opposing views and facts without feeling any umbrage or emotional stress. I actually find that the more deeply I care about something the easier it is for me to remain rational due…
Group Process and Skill Selection
ecent developments at the medical industry increase the life expectancy. Census reported that 36.3 million Americans were 65 and over in 2004 and 71.5 million Americans will be 65 and over in 2030 (see, census.org). Therefore, the age related diseases and related industry (i.e. eldercare) have been taking an important part of the American society. Taking care of a person with memory loss, dementia and Alzheimer's disease is a demanding task as it requires mental and physical strength. Social supports groups are very helpful to deal with mental and physical distress for Alzheimer's patients' caregivers. In this brief document, a social group session is discussed.
ANALYZING GOUP POCESS AND SKILL SELECTION
Garvin, Gutierrez, and Galinsky (2004) describe the social work groups in which the social workers participate as part of their professional activities either as participants or facilitators. The interaction between social workers and…
Garvin, C.D., Gutierrez, L.M., & Galinsky, M.J., (Eds.). (2004). Handbook of social work with groups. New York: Guilford Publications.
Gitlin L.N., Corcoran M., Winter L., Boyce A., & Hauck W.W. (2001). A randomized, controlled trial of a home environmental intervention: effect on efficacy and upset in caregivers and on daily function of persons with dementia. Gerontologist 41 (1): 4 -- 14.
Mitchell S.L., Teno J.M., & Kiely D.K. ( 2009). The clinical course of advanced dementia." N. Engl J. Med 361 (16): 1529 -- 38.
Molsa P.K., Marttila R.J., & Rinne U.K. (1995). Long-term survival and predictors of mortality in Alzheimer's disease and multi-infarct dementia. ActaNeurol Scand 91 (3): 159 -- 64.
One way to increase one's objectivity is to use authentic listening with other team members, which may give each individual team member the best opportunity to understand other's points-of-view. Authentic listening involves: closing your mouth, not predicting or judging the outcome of a conversation before entering it, keeping open body language, asking questions when information is unclear, trying to put oneself in the other's position, listening to what is not being said, listening to how something is said, reacting to ideas rather than to the speaker, and being consistent throughout communications (Conflictesolution.com, 2009). When people actually take the time to actively listen to what the other person is saying, they have a better chance of seeing alternate solutions to the problem.
Even when a team sees that there are multiple alternative solutions to a problem, the reality is that choosing one solution often makes some team members feel as if…
Bluestein, J. (2008). Conflict prevention & conflict resolution: strategies. Retrieved February
11, 2009, from Conflict911.com
Web site: http://conflict911.com/cgi-bin/links/jump.cgi?ID=11727
ConflictResolution.com. (2009). Authentic listening is the first step to communicating with integrity. Retrieved February 11, 2009, from ConflictResolution.com
Open or close ended questions are easy to use when attempting to counsel someone for the first time. It is because it does not involve a lot of creative effort and keeps the person asking the questions from experiencing too closely what the client feels. These questions are designed to gain information, but not really allow the counselor to experience them. Paraphrasing lets the counselor truly listen. I feel as though counseling sessions are often an attempt at collecting information rather than actively listening. To keep someone from asking questions, from collecting information in such a simplified manner, opens up the counselor to engage on a level of listening that is more in-depth.
Summary also allows for active listening and keeps people focused on the conversation. It forces the counselor to focus on the main points of a session and condense it into a couple of minutes' worth of information.…
Administrative Leadership in Education -- My Philosophy
Assuming that the leader has integrity, is morally upright, and is in the public school system in order to make a difference (a positive impact on learning), among the most important things that a leader in a public school -- a principal or vice principal, or a board member or counselor -- should concentrate on is his or her ability to communicate. That's my overriding philosophy. And by communicate I am not just talking about speaking or sending emails, writing reports or talking to students during lunch period or recess. Nor am I referring to a phone conversation with a concerned parent whose child has been bullied in school.
The raw basic definition of communication means the act of imparting information, or transmitting information. But communication is a two-way street and if the person in an administrative position isn't listening to what is…
acism in the United States is often seen as the methodical oppression of African-Americans and other people of color and the related ideology of white supremacy and black inferiority. These two aspects of racism have influenced the U.S. society from the early 1600's until the present (Bohmer 1998). It all comes down to everyone being different and people being unable to accept these differences.
I have often found myself when choosing people to date letting the fact of whether these people had any college education or not influence my decision on who to go out with and who not to. After evaluating that way of thinking, I have come to the realization that this is just silly and that this factor should not be something that I take into the equation when deciding who to go out with.
Effective communication occurs mainly at an unconscious level and this…
Bohmer, P., 1998, Marxist Theory of Racism and Racial Inequality, Available at:
Effective Communication Skills, 2009, Available at: http://www.maximumadvantage.com/
Horton, J, 2008, Why Looking Different Upsets Many People: Evolution, Available at:
Acquiring Leadership Skills
The multicratic, or participative, leadership style takes into consideration the opinions and thoughts of others (Five Styles of Leadership: Participative Leadership, 2013). This helps in utilizing team talent in collective decisions where the team as a whole takes accountability for the decisions. Followers become more motivated and more creative with less contributions that give a higher quality of input. The participative leadership style enables knowledge of where training is needed, develops teamwork that brings new ideas, evaluates performance for improvement, gives encouragement for both on the job and work/life balance, and enables new knowledge from member experiences.
orking as a healthcare aide in a continuing care center for the past 17 years, I was awarded the responsibility of orientating new healthcare aide workers. here each institution has formed their own policies and procedures, the participative leadership style enabled me to gain input for training measures. It allowed…
Code of Ethics and Standards of Practice. (2008, June 18). Retrieved from CLPNA: http://www.clpna.com/wp-content/uploads/2013/02/docs_CLPNAEthics-Standards.pdf
Five Styles of Leadership: Participative Leadership. (2013). Retrieved from Leadership With You: http://www.Leadership-with-you.com/participative-leadership.html
Larson, S. (n.d.). What Makes for An Effective Leader? Retrieved from Free Management Library: http://managementhelp.org/leadership/traints/leader.htm
Smith, M. (2011). Are you a transformational leader? Nursing Management, 42(9), 44-50 retrieved from http://journals.lww.com.nursingmanagement/Fulltext...2011/09000/Are_you-a_transformational_leader_8.aspx.
The 'negotiation' process, entailing conflicting parties' deliberation over the problem and arrival at a conclusion that works to all parties' advantage, constitutes a highly effective means of preventing tension and disputes. Disagreeing persons sit together, engage in open-forum problem discussion, bargain or negotiate, and arrive at a result satisfactory to every party. Successful communication leads to successful negotiation. Negotiations should be free from yelling and brawling; parties ought to peacefully exchange beliefs, views and feelings. Nobody can know one's ideas and feelings if one doesn't express them effectively before others. People's manner of speaking and non-verbal cues (gestures, posture, facial expression, etc.) contributes significantly to successful negotiations (MSG, 2016).
The UPS (United Parcel Service) Strike of 1996 Win-Lose Negotiation
American courier/messenger service business established in the year 1907, the UPS, is now the world's biggest courier, specialized transport and logistics firm. Its key corporate strategy was: largely…
Ciel, s. c. (2011, July 4). Negotiation Tips for Project Managers: Learning From Historic Cases. Retrieved from http://www.brighthubpm.com/methods-strategies/106943-negotiation-tips-for-project-managers-learning-from-historic-cases/
Dolnik, A., & Pilch, R. (2003). The Moscow Theaterhostage Crisis: The Perpetrators, theirTactics, and the Russian Response. International Negotiation, 8, 577 -- 611.
Enock, K. (2006). Principles of negotiation and influencing. Retrieved from http://www.healthknowledge.org.uk/public-health-textbook/organisation-management/5a-understanding-itd/negotiating-influencing
Ionescu, R. (2011, December 7). Influencing for Results. Retrieved from http://www.negotiations.com/articles/negotiation-techniques/
eadership and Solitude
When talking about effective and compelling leaders in education and other important social fields most people tend to envision a certain type of individual. This individual is usually envisioned as a very social, affable, outspoken and extroverted person. William Dereziwics challenges and questions this character perception of leadership in his article titled earn To Be Alone With Your Thoughts. This article presents a clear connection that exists between leadership and solitude, Dereziwics supports his opinion about leadership by commenting and discussing several situations where solitude directly results in leadership. He also talks about social and media interaction and how this conflicts with leadership. Derecziwics begins his article by stating that solitude is necessary for leadership, he says that this is so because solitude allows a person to think and critically analyze. Derecziwics states that it is very difficult to become an effective leader for someone who is…
Leadership is a very important element in virtually all fields of employment, especially in education. Therefore, it is also very important to establish quality and effective leadership at the head of an organization or entity in order for it to be successful and accomplish its organizational goals. In her article titled What is Quality Leadership?, Misty Laucour explains and defines how delegation and empowerment are important as leadership strategies. She explains that it is important for leaders to delegate responsibilities to employees or members of an organization while at the same time empowering those individuals. Lacours states that leaders can empower individuals by allowing them to take part in the decisions making process, thus creating an environment where the quality of work goes up due to good employee morale. Lacour lists that following actions as vital to the empowerment of follower: " (a) effectively match people to assignments; (b) engage all in active listening; (c) engage in purposeful actions based on goals and vision; (d) focus on growth and opportunities, not failures; (e) encourage others to think critically"(Lacour).
Taking into account what is presented in the article one would have to agree with Lacour's assessment of what quality leadership really is. Our contemporary society is one that is heavily influenced by Democracy, in this type of social and political atmosphere people in general are encouraged to be involved and make decisions. Our society is not one where dictatorship is accepted, that is to say that people do not like being told what to without having any sort of input. It has been proven that the most effective workers and members of an organization are those that are happy and have good morale. In order for good employee morale to be established empowerment of the followers should be present, this way they can feel important and significant in the overall process, thus creating a more productive and effective atmosphere.
Lacour, M., et. al., What is Quality Leadership?. Academic Leadership v. 8 no. 3 (Summer 2010) p. 320-1
Clinical Interviewing as a Social Worker
The importance of effective clinical interviewing revolves around being able to establish a certain level of trust with the client. Essentially, the goal of the social worker is to get to the heart of the problem and to elucidate truth. It’s very difficult to get people to share honestly if they feel guarded or feel as though they are being judged. A presentation given at Minnesota State University at Moorhead found that the following personality traits are most crucial to clients when it comes to having a social worker: understanding, compassionate, pleasant, and possessing the ability to put others at ease (Bitfocus.com, 2016). Being able to embody these traits means that one is able to convey very aptly how much one is interested in one’s client and that one has kind intentions, as a safe person.
Maintaining confidentiality consistently is another vital…
Next door to where we live is a family with an 8-year-old boy who is in the third grade. He says that he does not like to read but that he has to for school and he hates it. “I don’t like reading in class. It’s hard to say the words and everybody laughs at me.” I asked him if there was anything he enjoyed about reading and he said, “Yeah, when we can stop.” I decided to try a different route to see if I could get his participation any better and introduced the topic of comic books. “Do you like Batman or Spiderman?” I asked. “Oh yeah!” So I offered him a few comic books to look at and he enjoyed them, but there was still the question of whether or not he was enjoying them because of the pictures or whether he was able to actually…
Appropriate time management facilitates a student's ability to learn and to improve one's overall quality of life, as well as make the most of the quantity of time one has for certain tasks.
For instance, when studying, tackling the most difficult subjects first, when one is mentally fresh, whether one is a morning or a night person, can be an effective method to grasp a difficult study area. Using short and frequent study sessions throughout the semester rather than cramming is another important time management technique -- and even simply making the most of one's spare moments leaves one with the satisfaction that one does not simply have clean laundry, but can go to bed an extra hour earlier, rather than begin one's calculus homework at midnight! ("Time Management," 2002)
Understanding the dangers of fallacious thinking is the last important step in taking what is learned in the classroom and…
Time Management." (20 Feb 2002) the Achievement Center. Retrieved 8 Jun 2005 at http://www.d.umn.edu/student/loon/acad/strat/time_man_princ.html
Steven's Guide to Fallacies." (1996) Data Nation. Retrieved 8 Jun 2005 at http://www.datanation.com/fallacies/index.htm
Strengthening the Family Unit
elationship Skills Center
Populations served: Couples and single parents; families
Prevention of divorce
Mission Statement: To build a better community by strengthening peoples' relationship skills.
Vision: Every child grows up in a health family.
Divorce rates are high; there may be gaps in service involving entire families rather than just parents.
Target population and geographic data:
Low-income parents and single parents in Northern California and Sacramento County.
Efforts are made to emphasize the benefits of raising children in two-parent households.
Average divroce rate in California 89%.
12% of population in Sacaramento County divorced.
Some progress is made:
81% less parents fight less than before in front of their children
79% do activities with their children more than before.
65% plan for their children's future more than before.
Families spend time together 74% more than before.
The ability to…
Hansen, L. (2013, March 28). 9 Negative effects divorce reportedly has on children. The Week. Retrieved from: http://theweek.com/article/index/242059/9-negative-effects-divorce-reportedly-has-on-children
Relationship Skills Center (2014). About Us. Retrieved from: http://skillscenter.org/about-us/
Insomuch, Angela felt that she was being penalized because she worked from home. Although alph tried to explain that this was not the case, he was unsuccessful in conveying the real issue of missing a deadline. Consequently, the focus shifted to more of a personal nature because Angela felt unappreciated so they decided to reconvene to another meeting two weeks later.
Unfortunately, the meeting started with some hostility from Angela. She was very cold and nonresponsive to alph's questions regarding her well-being. Because Angela did not feel positive about the last exchange, she missed another meeting, plus she failed to submit a report. Her actions are labeled as passive aggressive because her lack of apathy has now transferred into a performance issue. With her constant interruptions and frustrations, Angela refuses to communicate and wants to resign. Clearly, conflict is an issue in which resolution is needed in the form of…
Communication for Organizations. (2010). Communication process: The basics. Retrieved from http://communicationprocess.net/
Jehn, K.A., Greer, L., Levine, S., & Szulanski, G. (2008). The Effects of conflict types, dimensions, and emergent states on group outcomes. Group Decision & Negotiation, 17(6), 465-495. doi:10.1007/s10726-008-9107-0
Mind Tools. (2012). Active listening: Hear what people are really saying. Retrieved from http://www.mindtools.com/CommSkll/ActiveListening.htm
Mind Tools. (2012). Conflict resolution: Resolving conflict rationally and effectively. Retrieved from http://www.mindtools.com/pages/article/newLDR_81.htm
Student Learning Styles
riting to Learn -- Real orld Issues
A university instructor that seeks to interest and motivate students through a lecture is sometimes on thin ice as far as keeping students' attention. Hence, it is incumbent on the alert contemporary instructor to present highly relevant material (in a way that engages students) while at the same time realizing there are vastly different learning styles.
Still, the job of the instructor is to present information that helps the student develop skills in critical thinking -- and helps the student learn to solve problems. There are many aspects to the vitally important environmental issue of climate change, and all aspects of this issue cry out for clarity. An instructor can create a worthy activity -- that informs while it stimulates -- from the various approaches to climate change. In this paper the emphasis on writing to learn assignments are relevant…
Intergovernmental Panel on Climate Change. (2013). Climate Change 2013: The Physical
Science Basis / The Fifth Assessment Report. Retrieved October 18, 2014, from http://www.ipcc.ch .
Nilson, L.B. (2010). Teaching At Its Best. A Research-Based Resource for College
Instructors. San Francisco, CA: Jossey-Bass.
Skilss in Interpersonal, Group and Organizational Communications
The objective of this study is to examine interpersonal communication and spoken skills. This work will examine communication skills using the theories of Pragmatic Perspective, Psychological Perspective, Social Constructionist, and social responsibility theory. Trenholm (2008) states that communication "is very important to everyone. One form of communication that occurs among individuals is known as interpersonal communication. Interpersonal communication is a term "reserved for two-person, face-to-face interaction and is often used interchangeably with the term dyadic communication."
Interpersonal Communication: Speaking and Listening Skills
Interpersonal communication can be understood as the interaction that takes place between individuals and concerns the deliver and receipt of information or a message. Involved in interpersonal communication are listening as well as nonverbal forms of communication and speaking. Listening is the capacity to both understand and provide appropriate response to what others are saying. Listening requires the evaluation of what…
Pearce, WB (nd) Communication and Social Construction: Claiming our Birthright. pp. 33-56 in Wendy Leeds-Hurwitz and Gloria Galanes (Eds). Socially Constructing Communication. Cresskill, N.J.: Hampton Press. 2009.
Ramaraju, S. (nd) Psychological Perspective: Interpersonal Communication. Journal of Arts, Science and Commerce. Retrieved from: http://www.researchersworld.com/vol3/issue4/vol3_issue4_2/Paper_09.pdf
Suresh, K. (nd) Theories of Communication CHAPTER 2: Retrieved from: http://www.peoi.org/Courses/Coursesch/mass/mass2.html
Tips for Communication Skills with Groups. About Leaders. Retrieved from: http://www.aboutleaders.com/tips-for-communication-skills-with-groups/
Interpersonal Efficacy -- Using Empathetic Listening
Empathetic listening is a form of listening that takes into account more than just the words spoken. Empathetic listening involves a more holistic approach to listening and communication in general. Empathetic listening is sometimes also called active listening. It is a type of listening where the meaning of a communication lies in the verbal and non-verbal cues. Empathetic listening is a technique of listening that requires that the listener follow the words of the speaker and understand the intent behind the words, as well as the aspects involved during the delivery of the words. To empathetically listen without much practice is pretty strenuous and requires substantial concentration. Empathetic listening requires self-control on behalf of the listener because very often while people are speaking, the people who are listening have thoughts that they want to express that are directly related to statements made…
Bookbinder, PhD, L.J., & Johnson, J. (2006) Empathy, Listening Skills & Relationships. Available from: www.touch-another-heart.com. 2012 August 20.
Marcus's Myers-Briggs score indicates that he is an ENTP personality type, meaning that he is more inclined toward extraversion, iNtuition, thinking, and perception. Marcus's positive qualities include being innovative, versatile, and entrepreneurial, but he needs major improvement in his listening skills, writing, and verbal communications. Marcus's skill set includes Excel spreadsheets, mathematics, research, and global awareness.
Marcus will be able to assist the group optimally by collaborating directly with Kevin in the areas of strategic and operational planning. His greatest challenge will be in improving his listening skills in the process of helping Kevin develop his one-on-one communication skills. Purely for his own development and long-term benefit, Marcus should also take the opportunity to practice documenting his contributions in writing, although it is not advisable for the group to rely on him alone in this regard. Mandy should probably provide her writing talents to assist Marcus as well…
Pragmatic Linguistic Awareness Motivation
Research Study Outline on Pragmalinguistic Awareness
A helpful one-line summary of the research study, indicating the topic area and including all the key concepts to be studied.
Takahashi tested eighty Japanese students with a noticing-the-gap activity after administering a motivation questionnaire and an L2 proficiency test, finding that pragmalinguistic awareness was correlated with motivation subscales, but not with proficiency.
Link to previous research: What the author (SATOMI TAKAHASHI) had done on this topic area and what he had found; unanswered questions that your research study plans to answer.
The role of attention in pragmalinguistics was introduced in Schmidt's Noticing Hypothesis, which claimed that learners have to notice L2 features in the input for subsequent development to occur in the L2. (Schmidt, 1990). Schmidt argues that noticing is central to SLA, and learners must first notice the surface structures of utterances inthe input to acquire virtually every…