Non Verbal Communication Essays (Examples)

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Communication Is Defined as Both the Imparting

Words: 985 Length: 3 Pages Document Type: Essay Paper #: 68069087

Communication is defined as both, the imparting or exchanging of information or news, and it is the successful conveying or sharing of ideas and feelings. The methods of communication can be verbal or non-verbal. In particular, the latter is known as demonstrative communication, which includes, the use of facial expression, body language, appearance, and various gestures to convey how he or she feels.

Non-verbal communication is might be used to reinforce verbal communication or as a form of communication on its own. For example, when introducing oneself to other, it might not be enough to just say hello but he or she may add to it a facial expression like a smile or a certain positive and friendly demeanor. As a sender of such demonstrative manner, the receiver will then be able to gauge how to react, which in such situation is positive. In addition, the way a person looks and presents him or herself is another method of non-verbal communication. For example, the way an individual puts his or her hair, or whether they are wearing a power suit or stiletto heels vs. someone who is in relaxed jeans and sneakers. The former individual is sending out a message…… [Read More]


Stewart, G. (n.d.). Types of nonverbal communication: Listening Skills. Better business communication results. Retrieved November 6, 2011, from 

Sutton, N. (n.d.). Pros & Cons of Nonverbal Communication | eHow | How to Videos, Articles & More - Discover the expert in you. | Retrieved November 6, 2011, from
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Communication Transactional Analysis Model Communication Plays an

Words: 743 Length: 2 Pages Document Type: Essay Paper #: 59032265



Communication plays an extremely important role in the success of any organizational culture. How employees and management communicate with and respond to each other is what determines the level and type of communication that exists in the organization. In this connection, Transactional Analysis Model can help in identification of problems/conflicts that exist in communication method and offer useful suggestions. In short TA model can be effectively used to understand and analyze behavior of different organizational members. Transactional analysis Model was developed by Dr. Eric Berne MD in 1960s and it ruled the world of communication theories during the next two decades. It is still used widely to remove communication blocks. Transactional Analysis Model works on two important concepts: a) every person has three sides to his personality and b) when two people communication, one of these sides is evoked leading to a transaction.

It is important to understand what these three sides are and how they interact with each other in order to assess the effectiveness of this model in organizational communication. These sides are: Parent, Adult and Child. Parent is that part of us which is rather controlling, nurturing or dominating in nature. Adult is…… [Read More]


James, Muriel: Transactional Analysis for Moms and Dads. Addison-Wesley. Reading, 1974

Laurel J. Dunn Communication: Information Conveyed Through The Use Of Body Language, Department Of Psychology, Missouri Western State College, 1999
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Communication Is Integral and Essential

Words: 335 Length: 1 Pages Document Type: Essay Paper #: 2770132

For example, the way a person tells a child about the weather is different than the way that same person would tell a stranger or a mother or a friend about it. Clarity entails clear words, diction, and a non-sarcastic tone of voice. Avoiding hyperbole (exaggeration), bias, and other blocks to clarity will help any health care professional work better with their coworkers and with the patient population.

I will do everything I can to keep my communications clear, open, and honest. Keeping in mind that clear communications are the hallmark of any healthy relationship will remind me to cultivate clarity in all my interactions with patients as well as coworkers. In fact, communications among coworkers can be as important as those between doctors and patients. Types of medications and treatments being used, allergies, and other information needs to be relayed accurately because human lives are at stake. Because patients' lives and well-being are at stake communications are of the utmost importance in our workplace.… [Read More]

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Communication Theory Is Described as Any Systematic

Words: 878 Length: 3 Pages Document Type: Essay Paper #: 86864248

Communication theory is described as any systematic explanations of the nature of the communication process. It's important for businesses and organizations to understand communication theory because they can't accomplish their objectives and goals without effective communication between workers. Since it focuses on analyzing the processes with which information is transmitted from the sender to the receiver, communication theory also focuses on the various ways with which information is transferred from one medium to another.

Generally, communication is regarded as the magical factor that can guarantee a happy long-term relationship and organization success (Dainton, 2004). It's an important factor within the Navy, particularly in the Casualty Assistance Calls section since this section deals with helping sailors who have suffered a casualty. Therefore, it's important for the Casualty Assistance Calls Officer to possess effective communication skills because his/her main duty is to provide information, resources, and assistance in the event of a casualty.

Team and Group Communication Processes in the Casualty Section:

Communication processes play an integral role in the development of strategic and effective communication that enhances the possibility of an organization to achieve its strategic goals and objectives. The other significant role of the communication process is that it facilitates…… [Read More]


Brown, J.M. (n.d.). How Can Cultural Differences Affect Business Communication? Retrieved

December 20, 2011, from 

Dainton. (2004, September 16). Introduction to Communication Theory. Retrieved December

20, 2011, from
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Communication Individual and Group Skills

Words: 966 Length: 3 Pages Document Type: Essay Paper #: 74925162

Racism in the United States is often seen as the methodical oppression of African-Americans and other people of color and the related ideology of white supremacy and black inferiority. These two aspects of racism have influenced the U.S. society from the early 1600's until the present (Bohmer 1998). It all comes down to everyone being different and people being unable to accept these differences.

I have often found myself when choosing people to date letting the fact of whether these people had any college education or not influence my decision on who to go out with and who not to. After evaluating that way of thinking, I have come to the realization that this is just silly and that this factor should not be something that I take into the equation when deciding who to go out with.

Task 3

Effective communication occurs mainly at an unconscious level and this is why the most effective communicators of all time often paid as much attention to how they were delivering their message as they did to the exact words that they were using. There are a number of strategies that a person can do in order to ensure that their communication…… [Read More]

Reference List

Bohmer, P., 1998, Marxist Theory of Racism and Racial Inequality, Available at: 

Effective Communication Skills, 2009, Available at:

Horton, J, 2008, Why Looking Different Upsets Many People: Evolution, Available at:
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Communication Problems in the Workplace

Words: 2203 Length: 8 Pages Document Type: Essay Paper #: 34144897

Employees become frustrated and develop negative views concerning management. Any animosity that the employee may exhibit could result in workplace violence. If employees are terminated or laid off under such conditions, resentment could lead to violence (Chenier 1998)." stressful work environment can also lead to poor service and customer dissatisfaction (Waner 1995). In severe cases, problems communicating in the workplace can lead to the demise of a business or enterprise. Therefore, it is vitally important that workplace communications problems are addressed in a timely and appropriate manner. Over the next few paragraphs, we will discuss how communication problems in the workplace can be resolves.

Resolving Communications Problems in the Workplace

Stoppler (2005) explains that problems communication in the workplace will always exist to some extent. Therefore, managers and employees alike must find ways to resolve these conflicts. The author argues there are ten ways that communication problems in the workplace can be resolved. For the purposes of this discussion we will focus on five of these solutions.

The first concept that can be utilized is to be specific. Often misunderstandings and poor communication arise when there is a lack of specificity. Therefore, the author suggests that specificity must exist even…… [Read More]

Works Cited


Brownell, J. (1994). Managerial listening and career development in the hospitality industry. Journal of the International Listening Association, 8, 31-49.

Carmichael, K. (1996). Conceptualizing Business Communication. The Journal of Business Communication, 33(3), 327+. Retrieved Chenier E. (1998) the Workplace: A Battleground for Violence. Public Personnel Management. Page Number: 557.

Cooper, L.O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..
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Communication Problem Related to Small

Words: 1342 Length: 4 Pages Document Type: Essay Paper #: 86658649

This is exacerbated by the problem that Carmen is close friends with the owner Kenneth. Kenneth has a similar conflict management style to Carmen. He can be extremely nice when dealing with people casually, but whenever a problem arises like Carmen he makes excuses, avoids the problem, tries to pass it on to someone else, or resorts to texting or faxing messages rather than confronting complaints. Their favorite 'nonverbal' communication strategy is simply not being there.

A failure to listen is one of the most common workplace communication problems. "When people or groups are in conflict, communication between them tends to get worse and worse. As a conflict escalates, people limit their direct contact with people on the other side, because such conflict is uncomfortable or threatening….Eventually all direct communication between parties may be cut off. Sometimes, communication is cut off in protest" (Lack of communication channels/avoided communication, 2005, OTPIC). The sense that there is no one to appeal to, given Kenneth's alliance with Carmen, has caused many employees to despair of ever improving things at the restaurant.

On several occasions, people have tried to force problems out into the open by talking to Kenneth privately, specifically framing the problem…… [Read More]


Craig, Suzanne. (2012). What restaurants know (about you). The New York Times. Retrieved:

Lack of communication channels/avoided communication. (2005). Online Training Program

on Intractable Conflict (OTPIC). Retrieved:
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Communication Prompt 1 -Transforming Conflict

Words: 910 Length: 2 Pages Document Type: Essay Paper #: 77320262

B: No you didn't.

A: You just weren't listening.

Nonviolent Communication:

A. The trash still has not been taken out. Would you like to do that?

B. Oh, uh, no but I will if you want me to.

A: Thank you

Prompt (2) Stereotypes:

Stereotyping comes from a deeply rooted survival mechanism for self-protection that helps us to identify friends from foe. It is based in the synthesis of sensory awareness. There are three sub-process of perception that help us to understand what our senses are telling us.

The three sub-processes of perception include subliminal perception, external attention factors, and interpretation.

Impressions lead to an implicit personality theory. Describe.

We develop an implicit personality theory by generalizing about certain traits, or assuming that the presence of one trait necessitates the presence of another trait.

Stereotyping leads to totalizing. Describe Stereotyping leads to totalizing, or the act of blurring out any individual or specific traits. Instead of perceiving the other person as a complex set of traits, the stereotyper projects a total set of traits. The totalizing generally occurs as a process of labeling.

Stereotypes create several communication barriers with diverse peers. What are they?

Communication barriers that result from stereotyping…… [Read More]


Center for Nonviolent Communications. "Founder." Retrieved online:
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Communication There Is Only'so Far Google

Words: 580 Length: 2 Pages Document Type: Essay Paper #: 62252844


There is only so far Google Translate can take a person hoping to achieve social harmony across cultures. Language barriers are enhanced, and exacerbated, by the differences in non-verbal communication across cultures. Whether for business or personal interactions, non-verbal communications characterize a culture's values and social norms. This is why places like Sweden feel completely different from places like Saudi Arabia; and places are dramatically different in terms of how the society is structured, who is in power, and what norms govern behavior. Understanding the complex facets of cross-cultural communication can greatly enhance a travel experience, or a business interaction.

Of the innumerable sociological and anthropological frameworks used to understand and explain cross-cultural differences in communication, Geert Hofstede's cultural dimensions are among the most useful and well used. Power distance, individualism vs. collectivism, masculinity vs. femininity, uncertainty avoidance, long-term vs. short-term orientation, and indulgence vs. restraint are important and salient axes for analyzing culture. Additionally, issues like attitudes towards conflict, decision-making styles, and approaches to knowing become important when addressing cross-cultural differences in communication (DuPraw & Axner, 1997). Common sense issues such as having respect, withholding judgment, and being patient remain of the utmost importance.

In a travel article…… [Read More]

In a travel article about Stockholm, Alford (2012) relates tales that reveal the unique communication styles of Sweden. These styles can be conceptualized in terms of Hoftstede's cultural dimensions. For example, Swedish society has quite a low power distance; its culture is not hierarchical and is self-defined as being "socialist" in spirit (Alford, 2012, p. 2). Moreover, as Alford (2012) points out, most people in Stockholm also have a cabin in the woods or on an island -- highlighting the relatively flat social structure that has a low distance between haves and have-nots (p. 2). The power distance factor in Sweden can be readily compared to more hierarchical societies, such as India, in which the haves and the have-nots are separated by wide and usually insurmountable chasms. Even the United States has a higher power distance factor than does Sweden, as many Americans are fundamentally opposed to social institutions and structures that generate equality such as free higher education for all citizens, and free healthcare funded by taxpayer dollars. As American onlooker Alford (2012) describes it, " New parents get 480 days of parental leave?! Everyone I talk to seems to have a summer house on an island?!" (p. 2).

As Allwood (1999) points out, Sweden shares many communication traits in common with other Nordic countries like Finland. However, there are a few culture-specific variables that should be taken into account to better understand non-verbal communication patterns. One is specific to social gatherings in which alcohol is involved. Allwood (1999) notes that in Sweden, it is customary for each guest to bring and drink his or her own alcoholic beverages rather than expect the host to provide it. Moreover, the guests will not start drinking until a communal toast has been proposed (Allwood, 1999). This is somewhat similar to the Jamaican custom of not starting to eat at a party until the host makes an invitation to do so; which is ironic given the informal nature of Jamaican communication styles in general ("Jamaica: Language, Culture, Customs, and Etiquette," n.d.). Swedes appreciate informality, but do not appreciate superficiality in terms of conversation topics and styles ("Sweden: Conversation," 2009).

Allwood (1999) also notes that Swedish teaching styles are noticeably different from those in other cultures including other Nordic cultures. There is less authoritarian teaching styles in
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Communication and Culture Europe Greece

Words: 1325 Length: 4 Pages Document Type: Essay Paper #: 47820596

In essence, cultural values across Argentina demand for observation, tolerance, and understanding. The tingo dance for example is one of the nonverbal communications. Argentines also like engaging in activities that give them a sense of belonging (Foster, et al., 18).

Part 3: Africa, Tanzania

Cultural norms are patterns of behavior that specifically are typical to a given group. They are shared, sanctioned, and integrated systems of beliefs and practices. These behaviors are passed from one generation to the next. In other words, cultural norms are the expectations and rules that are agreed upon through which a society guides the behavior of its members with regard to a given situation (Qingxue, 13). Cultural norms widely vary across cultural groups. In most cases cultural norms are not considered to be formal laws, however, they are helpful and vital in instilling social control within the society. Cultural norms are mainly enforced through non-verbal communication cues.

Tanzania has a harmonious culture which is anchored on strong social code of respect and courtesy. Tanzanians are globally known for their polite and friendly nature. The cultural norms embraced within the Tanzanian culture are geared towards fostering politeness. Here are examples of cultural norms within Tanzanian culture:…… [Read More]

Works Cited

Cunningham, Lawrence, and Reich, John. Culture and Values: A Survey of the Humanities. London: Oxford University Press, 2009.

Foster, William, Lockhart, Melissa, and Lockhart Darrell. Culture and Customs of Argentina. New York: Prentice Hall, 1998.

Qingxue, Liu "Understanding Different Cultural Patterns or Orientations Between East and West," 2003. Web.10/06/2012, < 

Shivji, Issa, & Kapinga, Wilbert. Maasai rights in Ngorongoro, Tanzania. Nairobi; Longhorn Publishers. 1998.
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Communication and Culture an Analysis of the

Words: 2217 Length: 7 Pages Document Type: Essay Paper #: 19360706

Communication and Culture

An Analysis of the Dangerous Effects of New Communication Technology on Society

Technology is making communication easier in today's world, but often at the expense of personal contact as many people choose to socialize in front of a computer screen. What dangers are there for a society which depends on computer screens rather than face-to-face contact for its main means of communication? This paper will analyze the effects of today's communication technology (social media, chat rooms, networking) on society and culture.

Michel Metz (1995) argues "that cultures are both possible and prevalent among communities connected only by computer as the preferred mode of communication" (p. 1). But Metz is writing perhaps too soon. The explosion of social media in the 21st century has essentially redefined the way we communicate and form relationships -- which no longer require face-to-face encounters; they can exist globally, with face-to-face simulation offered via Skype or cellular android devices or iPhones. Nonetheless, this virtual world (albeit with its own culture and customs) does carry with it a certain departure from reality: as Cheryl Stafford (1995) states -- in the same year Metz makes his argument, "Even now, it is difficult to look back…… [Read More]

Reference List

Bugeja, M. 2005, Interpersonal Divide: the search for community in a technological

Age, Oxford University Press, Oxford.

Causes of Divorce in Saudi Arabia 2009, Available from http://home- [Accessed 3 Sept 2011].
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Communication Diversity This Is the

Words: 1935 Length: 4 Pages Document Type: Essay Paper #: 83120658

17. Johann calls you and says that Billy smells and he needs a shower. If you don't move Billy to another ward, Johann will sign himself out. Explain in details what you would do to resolve this cross cultural situation.

I would tell Johann that we are doing all we can to ensure Billy's hygiene and that if his body odor continued to bother Johann that we can move him to another room or ward in the hospital.

18. There seems to be a language and cultural barrier that's blocking effective communication occurring between these two gentlemen. Considering they are both your clients, what strategies would you put in place to improve this situation?

The best way to remedy the situation would be to introduce the two patients to each other. A handshake, some eye contact, and small personal interactions can go a long way toward eliminating prejudices and stereotypes and enhancing interpersonal communications.

19. How would you evaluate the effectiveness of the communication strategies that you have employed in this complicated scenario?

The effectiveness of my approach would be measured first by its impact on Billy's psychological health and well-being. If he seems calm, if he can smile, if…… [Read More]


Australian Indigenous (2008). Retrieved Feb 29, 2008 at 

Department of Education and Training (2005). "Racism No Way." Retrieved Feb 29, 2008 at

Indigenous Peoples of Australia: Health." Retrieved Feb 29, 2008 at
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Communication and Family Life

Words: 2670 Length: 10 Pages Document Type: Essay Paper #: 16061897

Communication Dynamics Within a Family

Communication within the family

Communication plays an important role in all relationships and individuals are provided with the ability to observe its effectiveness from a young age, within the family. Many families have developed identities that are being transferred from generation to generation and have gotten actively involved in trying to improve communication channels. Communication within the family can be efficient because of many reasons, some of the most important being related to teaching children about socialization and establishing intimate relationships.

In order to be able to comprehend the degree to which communication improves a relationship, it would be important for someone to attempt to observe situations in which it is very poor or lacking altogether. Throughout society one can observe individuals complaining about poor communication between themselves and other people or groups. Parents often emphasize the fact that their communication with their children is very poor and a reason for which children might be inclined to take on deviant attitudes. In their turn, children are putting across similar ideas as they are trying to highlight the fact that their parents are not willing to listen to them and simply attempt to impose their thinking…… [Read More]

Works cited:

Gosche, M. "Building Strong Families." Retrieved March 1, 2015, from 

Halberstadt, A.G. "Family expressiveness styles and nonverbal communication skills." Journal of Nonverbal Behavior FALL 1983, Volume 8, Issue 1, pp 14-26


Lee, D. "Developing Effective Communications." Retrieved March 1, 2015, from
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Communication Cues

Words: 725 Length: 2 Pages Document Type: Essay Paper #: 85576325

nonverbal behavior has James made?

From the case study provided, there are various mistakes of James' own nonverbal behavior. Nonverbal behaviors such as emotions, attitudes and personality traits come clear from his conversation with Bob Croze. For instance, when Bob tells James that he was late and therefore he had already placed an order with one of James' competitors, James conveys his attitudes and expresses his emotions by increasing his voice in speed and pitch as well as, rising up ready to leave. This shows that James was not happy with Bob since he had placed an order with his competitor.

Cite at least 3 examples, explaining James' nonverbal behaviors and the messages they sent.

Expressing emotion (For example, James not happy with Bob, and so increases his voice in speed and pitch)

Conveying attitudes (For example, crossing arms and legs while talking to Bob)

Demonstrating personality traits (For example, accepting qualities, hence buttoning his coat and starting to rise)

What nonverbal cues in Bob has James failed to recognize?

The way a person look, move, listen, as well as, react tells the other person whether he/she is listening or not (Cherry, 2014). James fails to recognize some nonverbal cues…… [Read More]


Cherry, K. (2014). Types of Nonverbal Communication. Major Nonverbal Beahviors. Retrieved July 20, 2014, from a website by URL or keyword...

Hallett, T. (2014). Body Language: Understanding Non-Verbal Communication. Body Language. Retrieved July 20, 2014, from
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Communication In General Communication Refers to the

Words: 583 Length: 2 Pages Document Type: Essay Paper #: 41257015


In general, communication refers to the sharing of ideas by transmitting those ideas from at least one individual to at least one other individual. Communication can involve several different mediums: it includes verbal transmission of ideas, visual transmission of ideas, and it can involve both deliberate and unintentional or even unconscious transmission of ideas. Communication is not necessarily limited to same species either: individuals from different species often communicate using postures, mannerisms, and sounds that are universally associated with particular concepts, such as aggression and dominance or submission and fear, among many others.

What is the purpose of communication?

Communication has many different purposes. Most generally, it is intended to allow another individual to understand the state of mind of another individual. That state of mind may include myriad different ideas such as aggression, non-aggression, interest, non-interest, possessiveness over resources, and even deception, such as in the case of certain species of birds that purposely distract potential predators from their nests by pretending to be injured and, therefore, an easy meal.

What is good communication?

In principle, good communication is simply the effective transmission of ideas rather than the ineffective transmission of ideas. Since the main purpose of communication…… [Read More]

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Communications in a Business Setting Compromise the

Words: 3226 Length: 10 Pages Document Type: Essay Paper #: 49574590

communications in a business setting compromise the work of that business, a solution must be found for the benefit of the company and of all who work there. Problems can arise when employees whose tasks require written communications skills are deficient in those skills. Problems can arise also when employees are expected to both understand and explain matters verbally and nonverbally.

The cure for the first problem could be as simple as sending the employee in question for writing instruction.

The cure for the second is, however, much less straightforward. The problem might arise because of the use, or misuse, of strategic ambiguity either by the employee exhibiting the problem, or by managers and colleagues who deal with her. Or it might be caused by an unrecognized personal problem of the employee, for example, a drinking/drugs problem or a cognitive disability of short or long duration. This paper looks at a single case of a financial manager exhibiting distressing verbal communications deficits, and suggests avenues for exploration in curing or minimizing the problem. It also explores the ways strategic ambiguity might be in play either by the other members of the company, or by the employee in question.


Strategic…… [Read More]


Ames, Genevieve M., Joel W. Grube, and Roland S. Moore. 'The relationship of drinking and hangovers to workplace problems: an empirical study." Journal of Studies on Alcohol 58, no. 1 (1997): 37+.

Cooper, Lynn O. "Listening competency in the workplace: a model for training." Business Communication Quarterly 60, no. 4 (1997): 75+.

Crombie, Winifred, and Helen Samujh. "Negative messages as strategic communication: a case study of a New Zealand company's annual executive letter." The Journal of Business Communication 36, no. 3 (1999): 229.

Krider, Diane S., and Peter G. Ross. "The experiences of women in a public relations firm: a phenomenological explication." The Journal of Business Communication 34, no. 4 (1997): 437+.
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Communication of Criminal Justice

Words: 902 Length: 3 Pages Document Type: Essay Paper #: 17517660

effective communication in the criminal justice profession. Good verbal and nonverbal communication is essential in every area of the criminal justice system, and developing good communications techniques is essential for criminal justice professionals. These skills can be used with other professionals, in interrogations, and in just about every aspect of a criminal justice career.

The process of effective verbal and nonverbal communication between criminal justice professionals entails everything from writing case decisions in the judicial setting, to writing police reports, internal communications, public relations material, and communications regarding cases, interviews of suspects, and much more. All of these communications between professionals follow a process of information being found, verified, and used to advance the field or the case in some way. It also uses primary and secondary sources for the information, and the process also entails several stages in the information flow. These stages are informal discussion, formal reports, exchange of information, sharing of information, and public information. All of these stages will not be utilized in every situation, but information flow is based on these stages, which all add to communication flow.

Of course, communication can be misinterpreted, ineffective, and non-existent in many situations, so there are barriers to…… [Read More]


Heilman, K., & Lawson, K.M. (2000, December). Facilitating communication. Corrections Today, 62, 84.

Shadow, M. (2008). Improving nonverbal communication in criminal justice. Retrieved 1 Oct. 2009 from the Web site:
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Communication the Color and Style

Words: 391 Length: 1 Pages Document Type: Essay Paper #: 20800202

Whether or not a man shaves, and general grooming patterns including smells can reveal a lot about a person's lifestyle, the message they are trying to send about themselves, and the impression they are trying to make on others.

2. Office arrangements can have a direct bearing on the ways people interact and communicate. The office divided into cubicles with low walls allows coworkers to interact verbally and nonverbally, such as through eye contact, smiles, or waves. Such an office gives off a general impression of being social, encouraging interactions between employees during and after work. Other offices with regular walls dividing cubicles or with separate rooms promote a more independent working environment in which socializing or communicating with coworkers is discouraged. Especially when doors are kept closed, coworkers will not feel encouraged to socialize after work or even during the work day. However, favorable impressions with regard to professionalism and quality of service can be created with either, depending on the nature of the business. However, transparency tends to leave a more favorable impression on visitors than sectioned-off or segregated work spaces.

Works… [Read More]

Works Cited

Exploring Nonverbal Communication." Retrieved Sept 29, 2006 at
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Communications Skills for Students as

Words: 615 Length: 2 Pages Document Type: Essay Paper #: 46341571

Whether or not we are experts in technical fields, practically all contemporary business communications require the ability to communicate similar ideas to audiences with different comprehension levels about our topic. In that respect, Zeltser's article is helpful to a very wide audience.

Another useful source of information about communications skills is the article titled "Nonverbal Communication Tips: Improve Your Nonverbal

Communication Skills with these Tips" by contributing writer Kendra Cherry (2012). Cherry explains the importance of understanding nonverbal communications in face-to-face interactions. Those skills may be especially important to practice in an age where so much of our interpersonal communications take place via a digital medium.

Communications Skills Self-Assessment

In college, the majority of our graded academic assignments involve the formal written expression of ideas (such as on examinations and in out-of-class writing assignments). As a result, it is likely that we receive much better feedback and constructive criticism about our writing than about other forms of communications. That makes it more important to be aware of how well our other forms of communication seem to work for us. Generally, it might be possible to assess one's communications skills in other areas by reviewing the history of our apparent…… [Read More]


Cherry, K. (2012). Top 10 Nonverbal Communication Tips: Improve Your Nonverbal

Communication Skills with these Tips. Accessed online

September 5, 2012
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Communication and How it Is

Words: 2320 Length: 8 Pages Document Type: Essay Paper #: 27858262

He is concerned that as the social sciences increasingly becomes more quantified, they loffer less understanding into the concepts behind symbols. This is especially of concern, since symbols have played such an important role throughout history. Duncan gives examples of symbol misunderstandings such as: confusion of the symbolic and subjective, failure to study symbolic forms, and sociologists' inability to use non-mechanistic models. Even worse, there is no agreement between scholars on how to define the concept of symbol nor explain the ambiguity of symbols. Is this lack of definitive agreement the reason why people perceive reality differently? Does this lead to misunderstandings and a failure to communicate?

Berger and Luckmann. Social construction.

QUESTION: Berger and Luckman state that society is a human product. Can it also be the product of lower animals? Recently, it was shown that chimpanzees actually are capable of culture or the passing of knowledge from one generation to another. Could social construction be used to understand the chimpanzee behavior, as it is used to explain human actions? Do chimpanzees have institutions that are formed through their views of realty?

Wikipedia: social constructionism

QUESTION: Likewise, social constructionism involves looking at the ways social phenomena are created, institutionalized…… [Read More]

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Communication Skills to Give a Presentation it

Words: 1148 Length: 4 Pages Document Type: Essay Paper #: 32871423

Communication Skills to Give a Presentation

It has recently been assigned that I will be responsible to present the quarterly sales information at an in-person meeting to a group of stakeholders, managers, sales people, and customers. Before beginning the presentation, it is important to understand how to design the speech to be most effective to the audience.

When preparing a speech, the speaker must be aware of their audience by understanding the way in which their audience listens. There are four main types of listeners: Data, structure, vision, and human element. It is best to assume that every audience has each of the four main types of listeners, so the speaker must prepare the speech accordingly. The speaker should identify as to which is their strong point and use it as the core, but in order to capture the entire audience, it is best to adapt to each (Brown, 2006).

The first type of listener is the data listener. This person will listen to the presentation to evaluate the data provided. They are interested in knowing the facts and knowing the validity of the information given. The structure listener wants to know how the speech fits together. If the presentation…… [Read More]


Bauer, T. & Erdogan, B. (2009). Organizational behavior. Retrieved January 23, 2011 from

Brown, P.B. (2006, September 2). Listen up. Know your audience. Retrieved January 23, 2011


Darlington, R. (2010, October 20). How to make a good speech. Retrieved January 23, 2011
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Communication Theories

Words: 1585 Length: 5 Pages Document Type: Essay Paper #: 8287045

Skilss in Interpersonal, Group and Organizational Communications

The objective of this study is to examine interpersonal communication and spoken skills. This work will examine communication skills using the theories of Pragmatic Perspective, Psychological Perspective, Social Constructionist, and social responsibility theory. Trenholm (2008) states that communication "is very important to everyone. One form of communication that occurs among individuals is known as interpersonal communication. Interpersonal communication is a term "reserved for two-person, face-to-face interaction and is often used interchangeably with the term dyadic communication."

Interpersonal Communication: Speaking and Listening Skills

Interpersonal communication can be understood as the interaction that takes place between individuals and concerns the deliver and receipt of information or a message. Involved in interpersonal communication are listening as well as nonverbal forms of communication and speaking. Listening is the capacity to both understand and provide appropriate response to what others are saying. Listening requires the evaluation of what is being heard and is an active process. The capacity to listen to others involves the realization that listening is actually work in that in order to listen effectively one must be able to concentrate on what is being said and one must refrain from speaking while others are talking…… [Read More]


Pearce, WB (nd) Communication and Social Construction: Claiming our Birthright. pp. 33-56 in Wendy Leeds-Hurwitz and Gloria Galanes (Eds). Socially Constructing Communication. Cresskill, N.J.: Hampton Press. 2009.

Ramaraju, S. (nd) Psychological Perspective: Interpersonal Communication. Journal of Arts, Science and Commerce. Retrieved from: 

Suresh, K. (nd) Theories of Communication CHAPTER 2: Retrieved from:

Tips for Communication Skills with Groups. About Leaders. Retrieved from:
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Communication Within Organization

Words: 580 Length: 2 Pages Document Type: Essay Paper #: 75162434

Voice Thread Scenario

Team formation and communication

Regular meeting among the team members are inevitable for the team to accomplish the vision they have. In the process, communication will be central to making things happen and non-verbal communication, though ignored by many, is important especially from the team leader. The non-verbal cues or communication include body gesture, body postures, tone of voice, eye movement, pauses among other (Colta A.S., 2015). These help to convey the real intention of the speaker or leader in the team, they also help the team members to identify with the concept being presented by the speaker since the non-verbal cues are known to communicate more than the verbal cues. The nonverbal cues are also important for the leader since they help attract the empathy of the team members who may not easily identify with the verbal communication.

The informal communication structure also plays a key role in the life of a project within an organization. It is the formal communication structures that are responsible for spelling out the vision and the authorities that are in charge and each person's responsibilities but it is the informal structures that work to fortify or destroy these visions. The…… [Read More]

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Face-To-Face vs Electronic Communication

Words: 937 Length: 3 Pages Document Type: Essay Paper #: 29288088


Electronic communication such as texting and emailing are not as effective as talking face-to-face with someone.

Premises/Data: Studies have showed that without face-to-face interaction, the lack of nonverbal cues, facial emotions prevents successful communication and hinders growth in a relationship. One study of preteens at a summer camp found that with just five days without electronics, the children showed improvement in there nonverbal communication skills (Uhls et al., 2014). We already know that non-verbal communication is a significant portion of communication, that when presented with a person face-to-face, as little as 7% of communication was verbal (Yaffe, 2011). Thus, these preteens were improving immediately their ability to comprehend what is in many cases the majority of communication messages.

Studies of virtual teams have found that people are even inclined to interpret email text for non-verbal messages. The problem with doing so is that we tend to use shorthand for this, for example interpreting direct communication as anger, when it might not be (Cheshin, Rafaeli & Bos, 2011). Furthermore, it has been found that it is more difficult to manage intercultural differences in electronic communications -- we struggle enough face-to-face, but there is a need for more contextual clues in…… [Read More]


Bitti, P. & Garotti, P. (2011). Nonverbal communication and cultural differences: Issues for face-to-face communication over the Internet. face-to-face Communication Over the Internet. Cambridge University Press: Cambridge.

Cheshin, A., Rafaeli, A. & Bos, N. (2011). Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues. Organizational Behavior and Human Decision Processes. Vol. 116 (1) 2-16.

Uhls, Y., Michikyan, M., Morris, J., Garcia, D., Small, G., Zgourou, E. & Greenfield, P. (2014). Five days at outdoor education camp without screens improves preteen skills with nonverbal emotion cues. Computers in Human Behavior. Vol. 39 (Oct 2014) 387-392.

Yaffe, P. (2011). The 7% rule, fact, fiction or misunderstanding. Ubiquity Vol. 2011 (Oct) 1-5.
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E-Mail vs Oral Communication

Words: 503 Length: 2 Pages Document Type: Essay Paper #: 91761313


Effective Communication in the Age of Technology: The Importance of Oral Communication in the Business Environment

The role that communication plays in the business environment is vital, since it keeps an organization knowledgeable about each member and/or department's activities and accomplishments. Furthermore, it allows members to become aware of other members of the company, although interaction may not be possible for all members and the organization's departments. Indeed, Henri Fayol has elucidated on the important function of communication in business: "In dealing with a business matter or giving an order which requires explanation to complete it, usually it is simpler and quicker to do so verbally than in writing. Besides, it is well-known that differences and misunderstandings which a conversation could clear up grow more bitter in writing. Thence it follows that, whenever possible, contacts should be verbal; there is a gain in speed, clarity and harmony."

In the said passage, Fayol emphasizes on the importance of oral communication in business communications. This assertion, if applied in the context of the present state of communications in the business sector, may no longer be applicable because of the prevalence of electronic mail (e-mail) and instant messaging, communication technologies made possible…… [Read More]

Work cited:

Kreitner, R. (1995). Organizational Behavior. Chicago: Richard D. Irwin, Inc.
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Observing Nonverbal Behaviors

Words: 627 Length: 2 Pages Document Type: Essay Paper #: 71752487

Nonverbal Communication: Public Observations

Perhaps the most striking difference between men and women in terms of their nonverbal communication is their use of personal space. Riding on a bus or in a waiting room, males tend to spread out, sometimes taking up two seats or more. It is not unusual to see a male with his legs open and hands dangling between them. This looks almost like a challenging posture, even if he is apparently relaxed and not being openly threatened.

In contrast, even a woman who seems confident and is casually dressed in jeans will often assume a contained posture in a similar public environment. She will cross her legs, thereby making herself smaller, rather than occupying even her full allocation of space. In the waiting room I observed, I noticed that when a woman sat next to a man she would often be particularly intent upon squeezing her legs together and slightly move away from his bulk, perhaps in an effort not to seem 'interested,' given that overly friendly physical behavior of women is often interpreted as flirting in our culture.

I also noticed that women were more apt to find something to occupy their eyes while waiting,…… [Read More]

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Kinesics Nonverbal

Words: 730 Length: 2 Pages Document Type: Essay Paper #: 13002732


The study of kinesics, or body language, supplements an understanding of human communication. Often it is not the content of speech, but the gestures and symbols accompanying speech that convey meaning. During a visit to a Starbucks at a local mall, I observed that emblems, illustrators, regulators, adapters, and affect displays are ubiquitous.

According to Gibbon (1998), emblems are "gestures that can be used instead of speech," which have a "direct verbal translation," and are "known by almost everybody in the group," (p. 1). The emblems most often noticed during my observation at the Starbucks at the mall were the two head-shaking emblems that indicate "yes" and "no." Shaking the head up and down indicates yes, viewed when the clerk asked people questions to which they answered in the affirmative. On the other hand, shaking the head from left to right would indicate a negative response to a question. I also witnessed other emblems such as a shoulder shrug to convey "I don't know," as well as a thumb's up emblem, indicating everything being good. These are the emblems that are well-understood by all people in the Starbucks, and there were no signs of any confusion in communication.

Illustrators…… [Read More]


Gibbon, D. (1998). Categories of gestures. Retrieved online:

"Kinesics, AKA Body Language," (n.d.). Nonverbal Communication for Educators. Retrieved online:
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Nursing Communication

Words: 727 Length: 2 Pages Document Type: Essay Paper #: 90015443

Communication, particularly in a global economy is critical to success. Communication allows individuals to discuss ideas and notions in a common language and format. It allows for the exchange of ideas that can ultimately help improve the well being of an individual, a company, or society overall. The healthcare industry is no different in this regard. In fact communication is paramount to the success of the industry overall. Management must be able to properly disseminate information to subordinates to drive both profitability and service. Subordinates must be able to freely communicate findings or ideas that can help improve the healthcare facility overall. Management must be able to listen to recommendation to guide the overall direction of the healthcare firm. As such, communication skills are a key competency for a nurse manager.

To achieve better communication skills one must first practice communicating. It is through this practice that I personally developed my communication skills. Research has shown that properly communication skills can be learned through practice and training. I joined Toast Masters, a professional public speaking organization that focuses on delivery and content within a message. I attended meetings regularly to help supplement my learning at work. What I found interesting…… [Read More]


1) Schramm, W. (1954). How communication works. In W. Schramm (Ed.), The process and effects of communication (pp. 3 -- 26). Urbana, Illinois: University of Illinois Press
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Strategies for Effective Communication

Words: 1547 Length: 5 Pages Document Type: Essay Paper #: 90204802

Communication Skills Needed for Effective Collaboration

Communication is the process of relaying information from the source to the recipient. The essential elements in a communication process include the message, channel, encoder and the decoder. The message is the intended information that is passed by the communicator to the listener. From the source, the message is made meaningful through the encoder. Once the message reaches the other end of the communication channel, it gets meaning to the recipient when has passed through the decoder stage (Agarwal, 2010). This also means that the message can be made use of once the message passes through all these stages.

Points assigned


The audience cannot make much out of the communication because of a breakdown. The reasons for these include inappropriate message, wrong medium used as well as presence of detractors in the channel of communication.

The audience has a difficulty following the communication due to some inhibitors.

Satisfactory organization and arrangement of ideas. The audience can make sense out of the communication.

Excellent organization. The order of the communication elements is superb. The audience can make a lot of sense out of the communication.


In written communication, slides seem to have been…… [Read More]


Agarwal, O. (2010). Effective communication (Rev. ed.). Mumbai [India: Himalaya Pub. House.

Decker, B. (2007). How to communicate effectively. London: Kogan Page

Mambert, W. (2013). The elements of effective communication; idea, power, tactics. Washington: Acropolis Books.

McQuail, D. (2011). Communication. London: Longman.
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Language Barriers in Business Communication

Words: 3735 Length: 12 Pages Document Type: Essay Paper #: 90306052

Communication Barriers

Communication plays an essential role in an organization. There are a number of ways in which communication take place within an organization and with the outside suppliers. All sorts of communication have its own merits and drawbacks (Means, pg. 4). Different types of communication barriers also exist that can cause a great hindrance in effective communication. These barriers can come either from the sender or the receiver or in some cases from both sides. This paper will shed light on the importance of communication and communication barriers. It will further clarify the concept by giving an example of communication barriers between Chinese freight forwarding companies and small family owned U.S. Customs Brokerage (Hogan and Stubbs, pg. 26).


No activity can take place without communication and achieving effective communication can sometimes be tricky if proper measures are not taken. There will be no use of communication if the sender is unable to deliver what he wants to say, with or without consent. On the other hand, if the receiver is unable to interpret the given information, he cannot understand the task given to him and will not be able to perform properly. Not only is this, if the…… [Read More]

Works Cited

Brounstein, Marty, et al. Business Communication. London: John Wiley & Sons, 2010.

Green, Thad B. And Jay T. Knippen. Breaking the Barrier to Upward Communication. London: Greenwood Publishing Group, 1999.

Hogan, Kevin and Ron Stubbs. Can't Get Through: Eight Barriers to Communication. London: Pelican Publishing, 2003.

Krizan, A.C., et al. Business Communication. Australia: Cengage Learning, 2010.
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Communication in Organizations the Case

Words: 1713 Length: 4 Pages Document Type: Essay Paper #: 9891214

al, (2008).

With such events still expected, the lessons to be drawn from this case is that extensive cross-cultural consultation needs to be conducted among the representatives from both sides hence ensuring there is a cultural balance and no disregard for one culture. Timely, open and continuous communication needs to be fostered between the two sides as this will give chance to iron out the few differences that may emerge.… [Read More]


Bambacas, Mary & Patrickson, Margaret, 2008, 'Interpersonal Communication Skills That

Enhance Organizational Commitment', Journal of Communication Management, Vol 12, No 1, Pp 51-72.

Freeman R, McWilliams C, Gorter R. & Williams S, 2007. 'Dental Students Interacting

with Dental Nurses: An investigation of the role of gender and ethnicity in inter-professional communication and working styles', British Dental Journal, Volume 202, NO. 2, Pp 96.
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Communication and Perception Processes Communication Models Simplify

Words: 1367 Length: 5 Pages Document Type: Essay Paper #: 54468380

Communication and Perception Processes

Communication models simplify the descriptions of complex communication interactions

Three models:

Transmission- a linear one-way process in which a sender transmits a message to a receiver

Participants- senders and receivers of messages

Messages- the verbal and non-verbal content being shared

Encoding- turning thoughts into communication

Decoding- turning communication into thoughts

Channels- sensory routes through which messages travel

Barriers / Noise

Environmental noise- physical noise

Semantic noise- noise in encoding process

Interaction- participants alternate positions as senders and receivers of messages

Participants- senders and receivers of messages

Messages- the verbal and non-verbal content being shared

Encoding- turning thoughts into communication

Decoding- turning communication into thoughts

Channels- sensory routes through which messages travel

Feedback- messages sent in response to other messages

Physical context- environmental factors

Psychological context- mental and emotional factors

Transaction- a process in which communicators generate social realities within social, relational, and cultural contexts.


Simultaneous sending and receiving of messages

Social context -- the norms that guide communication

Relational context- the personal history between the communicators

Cultural context- race, gender, nationality, ethnicity, sexual orientation, class, ability and other cultural factors

Summary: Communication as Culture

James Carey discusses John Dewey's work on communication and looks at…… [Read More]


Carey, J. (Unk). "A cultural approach to communication." Communication as culture.

Retrieved April 11, 2014 from Northern Illinois University website:

"Communication and Perception Processes." (Unk.) In, A primer on communication studies, pp.

1-21. Retrieved April 11, 2014 from Lardbucket website:
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Communication Not Speaking Clearly Not

Words: 543 Length: 2 Pages Document Type: Essay Paper #: 45909759

3. If you feel threatened by what the other person has to say, take a break and formulate a reasoned response later.

IV. The third sign of miscommunication is not appreciating differences in communication styles.

A. The popular book Men are from Mars, Women are from Venus illustrates some different communication styles.

1. Although the differences are not necessarily related to gender, they are related to healthy relationships in general.

2. Some people prefer long periods of silence, while others like to talk a lot.

3. Some people need frequent positive feedback.

B. Respecting the other person's unique needs is crucial for healthy relationships.

1. When in doubt, ask the other person what they need from you to be a better communicator.

2. Be patient; it takes time to learn what the other person needs

3. Become more aware of your own communication styles and express what they are.

V. Conclusion

A. Thesis: Not speaking clearly, not listening properly, and not appreciating differences in communication styles can all lead to a relationship breakdown.

B. If they are not dealt with properly, each of these three problems cause relationship breakdowns.

C. The three communication problems often go hand-in-hand, but sometimes one…… [Read More]


Duerksen, C. (2009). Communication skills for lifelong relationships. Discovery Health. Retrieved Nov 18, 2009 from

Gray, J. (1992). Men are from Mars, Women are from Venus. New York: HarperCollins.

"Relationships and Communication" (nd). Better Health Channel. Retrieved Nov 19, 2009 from
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Communication in a Nursing Environment This Research

Words: 3106 Length: 10 Pages Document Type: Essay Paper #: 85609647

Communication in a Nursing Environment

This research paper deals with the subject of ensuring effective communication between nursing staff, their patients, and the patient's family. It is proposed that understanding and utilizing body language would be an effective way for a nurse to improve communication.

The nature of communication and of the importance of body language in the communication process was researched, with a focus on how this can be used to assist in communication. Based on the research, it is seen that body language can be used by nursing staff to ensure they send the right message to patients and their families and also to ensure the real message and the real state of patients can be understood.

From the research and its application to nursing and the environment of nursing, it can be seen that body language could be an effective tool in improving communication processes. In turn, this improvement in communication processes improves the quality of care given to both patients and their families.


One of the problems a nurse must deal with is how to communicate effectively with patients. Making this more difficult is the fact that in a hospital situation patients are often…… [Read More]


Ashcroft, Norman & Scheflen, Albert. (1976). Human Territories: How We Behave in Space-Time. Englewood Cliffs: Prentice Hall.

Bolton, Robert. (1987). People Skills. Roseville: Simon and Schuster.

Carnegie, Dale. (1981). How To Win Friends and Influence People. New York: Simon and Schuster.

Friedrich, G.W., O'Hair, D., Wiemann, J.M., & Wiemann, M.O. (1995). Competent Communication. New York: St. Martin's Press.
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Communication Abilities Comparison of My Personal Relationships

Words: 2328 Length: 7 Pages Document Type: Essay Paper #: 54553234

Communication Abilities

Comparison of my personal relationships with two people.

Man is a social animal and every individual is involved in different kinds of relationships with other individuals throughout their lives. Some of these relationships are close and permanent, e.g., blood relationships with our parents and children or temporary, fleeting relationships like our relationships with fellow travelers during a train or an air journey. The quality and type of relationship is determined to a large extent by the degree of 'self-disclosure' that we are willing to put into our communication and on the 'feedback' that we get in our interaction with others. Two of my personal relationships are described and analyzed below with reference to the Johari Window Model and the self-disclosure theory.

A a). My Relationship with my Father have a very close and loving relationship with my father. He has been more of a friend and confidante throughout my life rather than just a parent. He has given me confidence, advice (feedback) and love at critical times in my life. I have also actively sought his advice on several personal and everyday matters frequently. My relationship with him has always been much closer than the relationship I have…… [Read More]


Covey, Stephen R. (1990) "The 7 Habits of Highly Effective People." New York: Simon and Schuster

Robbins, Stephen, R. (1996). "Organizational Behavior: Concepts, Controversies, Applications." Englewood Cliffs, N.J: Prentice-Hall Inc.

Ronald E. Dulek & John S. Fielden. (1990) "Principles of Business Communication" New York: Macmillan Publishing Company

Devito, J., O'Rourke, S., O'Neill, L. (2000). "Human Communication." New Zealand: Longman
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Communication in Educational -- Priestley's Paradox Introduction

Words: 570 Length: 2 Pages Document Type: Essay Paper #: 14592413


Introduction to Priestley's Paradox

According to Priestley's Paradox, there may be an inverse relationship between the quality of communications and the complexity and variety of modern methods of communication (Hodge 1993, 4; Eunson 2008, 17). More specifically, Priestley suggested that the richest and most effective means of communications is the process of face-to-face verbal communication between two individuals. Every additional variable, such as adding more individuals to the communications chain or introducing artificial technological mechanism necessarily reduces the quality and accuracy of the communications process. In principle, therefore, direct face-to-face communications between two people is more effective than direct, face-to-face communications among larger groups of individuals. Likewise, face-to-face communications are preferable to telephonic communications, written communications, and other forms of remote communications (Hodge 1993, 6; Eunson 2008, 18).

Applying Priestley's Paradox to the Educational Environment

Priestley's Paradox is more relevant to the contemporary educational environment than it may ever have been previously. In previous eras of modern education, students and instructors communicated almost exclusively in person (Allen 2004, 70). Today, email has become the predominant means through which students communicate with instructors; moreover, other forms of written communications that rely on computer technology dominate…… [Read More]


Allen, J (Ed) 2004, Sociology of Education: Policies and Practice, 3rd ed. Thomson

Learning, Australia, Victoria

Dufficy, P 2005, Designing Learning for Diverse Classrooms. Primary English Teaching

Association, Australia
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Communication Style Question a Would

Words: 664 Length: 2 Pages Document Type: Essay Paper #: 25590559

For example, if he was British I might try to respect his reserve, and try to curtail some of my stereotypically American gestures or bluntness towards him. I might also make some references to his culture that I found interesting. However, if Hodge came from a more highly emotive culture, I might still express my interest in aspects of his native land, but I might try to be more, rather than less reserved than is my custom.

In dealing with the reflective colleague whom I often disagreed with, I would try to make use of both of our common communicative styles, to establish a rapport. This might be difficult, because reflectives tend to be fairly uninterested in emotions, and more attuned to factual details. However, as both supportives and reflectives tend to be less confrontational, I would try to appeal to my colleague's fascination with facts, and emphasize our mutual styles as introverts. As both of us are rather introverted, as opposed to extroverted, creating a sense of quiet dialogue might be the best way to broach our differences.


Having a good idea of one's own communication style alerts a person to possible biases -- it can be difficult…… [Read More]

Works Cited

Communication Styles: Chapter 4." Published by Pearson Education, Inc. PowerPoint.

2000. 14 Apr 2007.,2,LearningObjectives

Communication Styles" CEDA-Meta Professional Project. 14 Apr 2007.
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Communication Is a Deceptively Simple

Words: 963 Length: 3 Pages Document Type: Essay Paper #: 25875776

Incorrect assumptions regarding the utterances of others often lead to negative interactive elements, such as stress, mismatched expectations and miscommunication. This in turn leads to damaged relationships that could otherwise have functioned well with a simple well-directed question.

According to Walters, self-knowledge is as important as self-management in conversation. This can also be accomplished by questioning. Asking oneself questions leads to a greater knowledge of oneself, as well as the ability to better understand others. When understanding oneself by means of targeted questioning, it is easier to understand others through targeted questioning in conversation. The effect of this is often that the speaker feels understood, that the listener is interested in what he or she is saying.

Susan RoAne suggests becoming what she calls a "talk target," or a person to whom it is particularly easy to talk. As a talk target, communicate with difficult conversationalists become easy by means of oneself offering conversation that is easy to respond to. A talk target is a person who is perfectly open and receptive of the conversations of others; always striving for greater understanding of the other participant. This sense of receptiveness is communicated to other participants, and they more easily open…… [Read More]


Fenson, Sarah. "A Crash Course in Communication." Inc. magazine. August, 2000. 

RoAne, Susan. "Talk Targets: Becoming a magnet." Inc.magazine. April, 2001.

Walters, Jamie. "Powerful Questions can have a Powerful Effect." Inc.magazine. September, 2001.
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Communication and Relationships

Words: 594 Length: 2 Pages Document Type: Essay Paper #: 53307963

Communication and Relationships

Initiation of a relationship is a behavior not unlike other human behaviors. If one takes the perspective of a behaviorist, then identifying the stimulus -- response chains is helpful in determining which variables appear to be most important to certain individuals. Several key variables have been found to play an important role in the initiation of human relationships, including proximity, non-verbal behavior, and physical appearance and attractiveness. The influence and the synergy between these variables in the staging of new relations are discussed further in the sections that follow.

On the street where you live. Assuming that attraction indicates an interest in getting to know a person better, one can assume that there has been some contact between the two people. This proximity is a generally regarded to be a precondition of attraction -- although variants do occur, such as adoration of a movie star from afar and so on. More typical is attraction to people where an opportunity for developing a desired relationship exists, and this is invariably tied to contact which both temporal and proximal in nature.

Did you say something? Non-verbal behavior serves as a signaling behavior for inviting overtures from members of the…… [Read More]