1000 results for “Stakeholders”.
Stakeholders in Home Health Care
In thinking about the info set out in the previous researches we have to keep in mind that the overarching rationale for the participation of any of the stakeholders is the advantageous results that their participation gives them or to those they stand for, instances of these results are set out in the table. When it come to governments this could well be renovations in hygienics, the production of a healthy society and so on. This will not be a genuine reason for various other stakeholders to become involved. For these, staff member efficiency, organisational effectiveness and rise in revenue will turn out to be the main driving force. The functions of specific stakeholders can differ in various situations, e.g., the duty of the Trade Unions could at first hesitate individual however having actually seen the advantages of work environment wellness promo they might…
Griffiths, J., Maggs, H. And George, E. (2007). 'Stakeholder Involvement' Background paper prepared for the WHO/WEF Joint Event on Preventing Noncommunicable Diseases in the Workplace (Dalian / China, September 2007). World Health Organization.
Jackson Healthcare services. (2012). Trends in Rehabilitation Services 2012. Jackson therapy Partners.
Is any company too big to fail? That was the question of the day facing political leaders in September 2008 as the market was rocked by a series of announcements from AIG and other companies concerning what some experts would call catastrophic losses from mortgage-backed securities. AIG happened to be the ringleader of those companies as it announced that it lost nearly $25 billion in one quarter. The U.S. government quickly discerned that the world markets would suffer great difficulties if AIG was allowed to go under and pledged billions of dollars to AIG in an effort to stabilize worldwide markets. When all was said and done, it cost the American taxpayers nearly $182 billion to save AIG from the results of its own actions.
A scenario like the one which AIG engendered leads to an interesting question; who are the stakeholders of AIG, who stood to benefit, who…
American General Life Companies (2011) History of American General Life, accessed on March 25, 2011 at website: http://www.aigag.com/life/life.nsf/contents/aboutus_whyaigag_history
Bolton, D. & Nie, R.; (2010) Creating value in transnational higher education: The role of stakeholder management, Academy of Management Learning and Education, Vol. 9, Issue 4, pp. 701 -- 714
deBussy, N.M. & Kelly, L.; (2010) Stakeholders, politics and power: Towards an understanding of stakeholder identification and salience in government, Journal of Communication Management, Vol. 14, Issue 4, pp. 289-305
Also, businesses should be open to the idea of changing the way these relationships are formed and maintained to make way for the changing business environment. "Changing the prevailing relationship a firm has with its stakeholders offers an opportunity for innovation and the economic rewards that accompany such innovation" (Harting, Harmeling & Venkataraman, 2006, p.44).
In short, different stakeholder groups have a big impact on the performance of a company. Their influence spreads across all aspects of the business including its financial performance. Good relationship with these stakeholder group are vital for the success of the company and the benefits of maintaining such good relations far outweigh the drawbacks that come with it.
Friedman, Andrew; Miles, Samantha. (2006). Stakeholders: Theory and Practice. Boston: Oxford University Press.
Choi, J., & Wang, H. (2009). Stakeholder elations and the Persistence of Corporate Financial Performance. Strategic Management Journal, 30(8), 895-907. etrieved from…
Friedman, Andrew; Miles, Samantha. (2006). Stakeholders: Theory and Practice. Boston: Oxford University Press.
Choi, J., & Wang, H. (2009). Stakeholder Relations and the Persistence of Corporate Financial Performance. Strategic Management Journal, 30(8), 895-907. Retrieved from EBSCOhost.
Harrison, J.S., Bosse, D.A., & Phillips, R.A. (2010). Managing for stakeholders, stakeholder utility functions, and competitive advantage. Strategic Management Journal, 31(1), 58-74. Retrieved from EBSCOhost.
Kacperczyk, A. (2009). With greater power comes greater responsibility? takeover protection and corporate attention to stakeholders. Strategic Management Journal, 30(3), 261-285. Retrieved from EBSCOhost.
The topic at hand is whether businesses can rely on the premise that profit alone is the end-all be-all of what drives a business and what its endgame should be or whether it should focus at least somewhat on social and corporate responsibility even if it's at the expense of some or many dollars of profit. The author will compare these two disparate viewpoints and offer an overall viewpoint that actually blends the two.
Compare and Contrast
Friedman offers the point that businesses must have a profit to even survive and exist. As such, this drives what the business does, why it does it and how it should do it. The Stone treatise is a counterpoint and it argues that businesses have an obligation and a moral imperative to be stewards of the public good even at the expense of profit. Stone presupposes that firms are mandated and urged…
Friedman, M. (1970, September 13). The Social Responsibility of Business is to Increase its Profits, by Milton Friedman. University of Colorado Boulder.
Retrieved September 8, 2013, from http://www.colorado.edu/studentgroups / libertarians/issues/friedman-soc-resp-business.html
HuffPoTech. (2013, February 12). Apple CEO Explains Why Apple's Products Are So
Expensive (Sort Of). Breaking News and Opinion on The Huffington Post.
All part-time employees will work 1-3 ten hour days, with the number of total days and hours at management discretion.
There will be no store closings
If there are any questions, your manager will be happy to discuss these changes with you. We believe that our staff are the reason we have been so successful over the years, and that is why we have focused our cost-cutting efforts around solutions that will enable all of you to not only continue to work but to maintain all of your hours as well.
Part III: Letter to Customers
Dear Valued Customers,
We at XYZ Store have always taken great pride in the role we play in our communities. From our Christmas toy drive to our annual Thanksgiving dinner at the Gospel Mission, we have always done what is best for the communities in which we live, work and play. In keeping with…
stakeholders in the scenario?
The stakeholders in this case are the employees of Supernova Industries and their IT staff because their performance and effectiveness will be affected by the decision. The manager of my company is another important stakeholder because the decision will affect his success at increasing the business for the firm. Finally, I am an important stakeholder in this situation because my professional judgment and integrity will be affected by the decision taken in this case.
b) What are the facts in the scenario? Do not copy and paste the scenario. ather, the facts should be a numbered list of summarized, relevant points.
Supernova Industries have contracted with us to develop a business system for them.
Their staff is supposed to take over the support function after the launch and training of the system.
According to my professional judgment, the Supernova team will not be able to handle…
Australian Computer Society. (2012). ACS Code of Ethics. Accessed on 28 May 2012 from www.acs.org.au/attachments/Code-of_Ethics.pdf
Australian Computer Society. (2012). ACS Code of Professional Conduct. Accessed on 28 May 2012 from www.acs.org.au/documents/codes/CodeofProfConductPractice.pdf
Australian Government. (2012). Consumer and Competition Act 2010. Accessed on 28 May 2012 from http://www.comlaw.gov.au/Details/C2011C00003/Html/Volume_1#param419
Coady, C.A.J., and Sampford, C.J.G. (1993). Business, Ethics and the Law. Federation Press.
The mission is the basic reason for being, what the organization hopes to accomplish. The objectives are more concrete goals that the organization feels will allow it to achieve its mission. The situation analysis takes stock of the internal and external environment, so that the organization has adequate information on which to base its decisions. This information allows the organization to understand what it has, and what opportunities exist.
Strategy formulation involves outlining the strategy to be undertaken to achieve the objectives. This is undertaken based on the knowledge gained in the situational analysis, the idea being to devise a strategy that achieves the objectives within the parameters of the opportunities in the market and the capabilities of the organization. Implementation is the execution of the strategy. It is a set of specific actionable plans, identifying how the organization will make the strategy happen. Control is measuring the results of…
No author. (2008). Mission Statements and Value Statements. MindTools. Retrieved July 22, 2008 at http://www.mindtools.com/pages/article/newLDR_90.htm
No author. (2007). The Strategic Planning Process. Net MBA. Retrieved July 22, 2008 at http://www.netmba.com/strategy/process/
No author. (2004) a Virtual Guide to Teamworking and Leadership. Training Reference. Retrieved July 22, 2008 at http://www.trainingreference.co.uk/skills/team_development/virtual_teams_3.htm
No author. (2005). Organizational Culture. Symphony Orchestra Institute. Retrieved July 22, 2008 at http://www.soi.org/reading/change/culture.shtml
stakeholders for the project be identified. In this case, the company is a mid-level concern (around 3,000 employees) spread among four different regions. Since the project is only occurring in district 4, the primary stakeholders will come from that region. One of the main issues is how will the stakeholders communicate during project completion. A stakeholder is defined as "any person or group who has a vested interest in the success of the project, i.e. either provides services to the project, or receives services from the project. A key stakeholder is defined as: A person whose support is critical to the project -- if the support of a key stakeholder were to be withdrawn, the project would fail" (Princeton, 2003). Some of the stakeholders (CEO, VP, and other board officers) will remain at the company headquarters. The people at the site (district manager and employees at the site) will have…
ERPSoftware. (2007). Assembling the right project team. Retrieved from http://www.erpsoftware360.com/project-team.htm
Princeton. (2003). Princeton project methodology -- project communication plan. Retrieved from web.princeton.edu/sites/ppo/PMCommunicationPlan.doc
UNEP. (2006). Situation analysis. UNEP Project Manual. Retrieved from http://www.unep.org/pcmu/project_manual/Manual_Annexes/Annex_II_Situtation _Analysis.pdf
stakeholders at Starbucks. The internal stakeholders include the senior management team, the shareholders, managers and employees, and the Board of Directors. Schultz works closely with all of these groups in order to manage the company. As the firm's inspirational leader and visionary, Schultz guides the senior management team and works closely with the Board, on which he sits. Through the Board, he deals with the shareholders. Overall, all of the internal stakeholders recognize that Schultz is the face of the company and is responsible for all aspects of the company. He has a high level of personal credibility and that helps when he speaks to the different internal stakeholders.
External stakeholder management is a little bit more challenging. There are a number of external stakeholder groups, including various governments, franchise owners, customers, suppliers and other interested groups that monitor the company for its environmental and labor policies. Some of these…
2011 Starbucks Annual Report. Retrieved June 19, 2012 from http://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-reportsannual
Business Week. (2012). Executive profile: Howard Schultz. Business Week. Retrieved June 19, 2012 from http://investing.businessweek.com/research/stocks/people/person.asp?personId=194300&ticker=SBUX:U.S .
Meyers, W. (2005). Conscience in a cup of coffee. U.S. News and World Report. Retrieved June 19, 2012 from http://www.usnews.com/usnews/news/articles/051031/31schultz.htm
stakeholders for Yahoo?
The key stakeholders for Yahoo include the shareholders of its stock, major executives within the company, its thousands of employees around the world, and the millions of individuals and companies that rely on Yahoo's internet technology services. It is the responsibility of management to ensure than Yahoo is operated to the best of the company's collective ability, both to generate wealth for its shareholders and to assure quality products are delivered to clients and users (Salvatore, 2006). One of the most active stakeholders influencing Yahoo's business decisions in the past few years has been Daniel Loeb, the founder of one Third Point LLC and one of Yahoo's most outspoken investors.
Why did Thompson have to leave Yahoo?
In May of 2012 a number of falsified credentials in Thompson's published resume were revealed, forcing the company's third Chief Executive Officer in a the last three years to resign…
stakeholders influence system purchase . Describe information systems health care setting. Explain system selection acquisition process. Describe relationship system selection strategic goals.
In order to refer to the electronic health records and the ways that HIPAA Privacy and Security Rules apply to EHR, one most briefly present an overview of the technology and its implications. As Wager, Lee and Glaser point out (2009), the EHR is the type of medical record about a patient where the information can be shared and, as such, accessible, to medical staff across more than one health care organization (p. 111).
The advantages of EHR translate primarily into better efficiency, increased productivity and cost reduction. The fact that the medical staff can easily access the available information on the patient is equivalent to a decrease in the number of investigations that need to be conducted for the patient. At the same time, however, translating the…
1. Wager, K.A., Lee, F.W., & Glaser, J.P. (2009). Health care information systems: A practical approch for health care management (2nd ed.). San Francisco, CA: Jossey-Bass.
2. CMS. (2007). Security 101 for Covered Entities. Volume 2/Paper 1. On the Internet at http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrule/security101.pdf . Last retrieved on November 17, 12
3. Rodrigues, Leon. (2011). Privacy, Security, and Electronic Health. Health IT Buzz. On the Internet at http://www.healthit.gov/buzz-blog/privacy-and-security-of-ehrs/privacy-security-electronic-health-records/ . Last retrieved on November 17, 12
Tension in Stakeholder Groups
Tensions in Stakeholder Groups
The author of this report is asked to make a brief offering of how tensions can be sparked when multiple groups of stakeholders coalesce around and offer their voice regarding the same project. This can be even more pronounced if the project is public and expensive in nature. Such was the case in Athens with the AIA project surrounding their airport adjustments that were to occur around the 2004 Olympic Games. This report will discuss the tensions that existed or would exist in a project of that nature and the author will also provide two suggestions as to how to mitigate or even eliminate those tensions.
Whether it be roadways, bridges or other projects of that nature, public-facing or public-used projects that are remotely taxpayer-funded in nature get a special kind of scrutiny and the 2004 Olympic games in Athens (especially in…
Odoni, A., Stamatopoulos, M., Kassens, E., and Metsovitis, J. (2009) 'Preparing an Airport for the Olympic Games: Athens', Journal of Infrastructure Systems, 15 (1)
Gulati, R., Martinez-Jerez, F.A., Narayanan, V.G., and Tahilyani, R. (2010) 'Indus
Towers: Collaboration with Competitors on Infrastructure', Course Pack.
Stakeholder dedication, approval and participation in the overall change process proves crucial to change management initiative success. To this end, stakeholders ought to be adequately informed about change goals and intent, in addition to being accorded a chance to share individual ideas during change initiative implementation. Studies reveal that an open, consultative approach to change implementation leads to better overall outcomes (Chirenje, Giliba & Musamba, 2013).
Studies reveal that without having an effective communication strategy in place, the whole process of change can end up being a disaster. Both a total lack of communication and over-communicating are detrimental, potentially derailing the entire change endeavor. Without ample organization-wide communication or reciprocal conversation, the change attempt might end up not fulfilling its aims. A communication strategy that is straightforwardly and efficiently devised helps build awareness as well as acquire personnel support all through the course of the initiative. The continuum…
U.S. Military -- Stakeholders
The stakeholder group for the U.S. Military is about as diverse as it gets on an organizational level. The U.S. Military is one of the most powerful organizations on the planet and nearly everyone's lives are touched by this organization -- either directly or indirectly. The original meaning of the word stake provides some insights as to who might be the stakeholders for the U.S. Military (Codevilla, 2009).
"In the 19th century the word "stake," which had meant a bet, also came to mean a share, a claim, or an interest. A 1975 British management textbook defines "stakeholders" as "the persons and groups having a direct stake in our organization: the owners, employees... customers, suppliers, financiers, managers, the area in which the organization is established, etc." But as used currently in the U.S., the term is hardly distinguishable from "interest groups" or "corporations." Hence "stakeholder primacy"…
Ackerman, S. (2011, October 26). Defense Industry: Keep Paying Us or the Economy Dies. Retrieved from Wired: http://www.wired.com/2011/10/defense-industry-cuts-economy/
Codevilla, A. (2009, September). From Citizen to Stakeholders: The New American Constitution. Retrieved from The American Spectator: http://spectator.org/articles/40981/citizens-stakeholders-new-american-constitution
Khouri, R. (2014, September 11). Why Obama Has Picked the Worst Allies for His War on ISIS. Retrieved from The World Post: http://www.huffingtonpost.com/rami-g-khouri/obama-isis-war-allies_b_5800244.html
The Stakeholders. (N.d.). Veterans/Military Families. Retrieved from The Stakeholders: http://thestakeholders.org/about/Veterans_Military_Families_Task_Force_78_pg.htm
However, they are not sufficiently topical. By engaging in a review of more current literature (especially grassroots efforts), it would be possible to engage in longitudinal research of what has transpired since 2004 and 2005. The author should argue for new ways to facilitate direct citizen involvement, because this is necessary to make sure FACA works and stays responsive. For this reason, direct grassroots citizen involvement efforts (especially using social media and the Internet) need to be examined to see how they are dealing with the issue of FACA problems. For instance, the Penn State Law Study advocates more use of the Internet to increase the participation of the lower ranking public stakeholders (Coglianese, Kilmartin & Mendelson, 2008, vi).
The evolving Door
This leads of course directly to the evolving Door phenomenon." Obviously, FACA is not the only possible venue that is available to deal with the problem of the…
Barlyn, S. (2011, April). Finra to propose revolving door policy. Wall Street Journal. Retrieved http://online.wsj.com/article/BT-CO-20110413-705550.html .
Coglianese, C., Kilmartin, H., & Mendelson, E. (2008). Transparency and public participation in the rulemaking process . Philadelphia, PA: University of Pennsylvania Law School
Moynihan, D.P., & Ingraham, P.W. (2010). The suspect handmaiden: The evolution of politics and administration in the american state. Public Administration Review, S229-S237
Wilson, W. (1916). The new freedom: a call for the emancipation of the generous energies of a people.
Page 15 -- The stakeholders will be the same for all questions (4 groupings); the reasons for each having vested interests are quite similar as well. However, differences in the type of data allow for a more precise set of conclusions to be made. For instance, this set of data is primarily qualitative and may be used to compare overall trends within each stakeholder grouping. So, the goals of reporting the data are identical: information, action, comparison, methodology, and future development. The way the data supports each particular initiative is different.
This set of data, in particular, lends itself far better to a multidisciplinary comparison. For instance, with the previous qualitative data sets, there were general trends based on opinions, feelings, and perceptions. Using quantitative data, we can make judgments based on how students perceive tangible paradigm sets, and what those sets mean to them as ESL learners. The power…
Resources Consulted for this update:
Dohan, D. (2004). "Using and Interpreting Qualitative Data." Agency for Healthcare
Research and Quality. Cited in: http://www.ahrq.gov/fund/training/dohantxt.htm
O'Learlym, Z. (2005). Researching Real World Problems. London: Sage. PPT Presentation
Cited in: www.uk.sagepub.com/resources/oleary2/ch11.ppt
The CVO was in charge of five primary categories: leadership, network development, marketing, knowledge management, and funding. Making the CVO work, legitimizing it so that it becomes accepted by the valley community, helping it successfully and diplomatically negotiate with and integrate its numerous players in diverse yet collaborate and harmonious partnership directed to the same goal was the key, and huge, issue that Sally Parker had to deal with.
Sally is recommended to adopt the Forming, Storming, Performing, and Norming framework where it is recognized that for a team to effectually work and cohesify it has to go through various initial phases. Tuckman's model of groups that are characteristically formed of 4 stages - forming, storming, norming, and performing (with later a fifth, Adjourning, added) - can help here (Chapman, n.d.).
In the Forming stage, the CVO can help representatives of each of the three other groups know…
Blair, G., Groups that work, Retrieved July 27, 2010 at: http://www.see.ed.ac.uk/~gerard/Management/art0.html?http://oldeee.see. ed.ac.uk/~gerard/Management/art0.html
Chapman, A. (nd). Tuckman's 1965 "Forming Storming Norming Performing" Team-Development Model. Retrieved July 27, 2010 at: http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
Cohen, SG & Bailey, D. (1997) What makes Teams work. Journal of Management, 23, 239-290
Stakeholder in U.S. Health Care System
Health care stakeholders in the U.S.A.
US Healthcare System consist of different stakeholders who have their role to play in making sure there is a smooth running and efficient provision of services. These stakeholders become involved within the healthcare system in different stages and perspective. Their aim is to shape the U.S. health care system to ensure more quality services are provided to the citizens.
One of the major stakeholders is patients who are involved in paying for the health care system and they are also the end-use of it. Patients always form a major factor to be considered whenever there is discussion concerning health care legislation and policies. Even though they are provided with limited opportunities for contributing to the policy-making and decision-making for the system for which they pay, as well as for assessing its performance or offering ideas for change, they…
America's Health Insurance Plans, (2008) "Health Insurance Plans Kick Off Health Care Reform Campaign," America's Health Insurance Plans website.
Katie Keith, Kevin Lucia, and Christine Monahan (2013) Nondiscrimination Under the Affordable Care ACThttp://chir.georgetown.edu/pdfs/NondiscriminationUndertheACA_GeorgetownCHIR.pdf
Novick, Tom (2010). "Evaluation: Executive Summary of Findings and Lessons from the HCAN Campaign." The Atlantic Philanthropies. Retrieved March 11, 2014. http://www.atlanticphilanthropies.org/learning/hcan-evaluation-executive-summary
Stakeholders and Ethics
Stakeholders in an Organization
Stakeholders are those individuals who have a stake, a claim or an interest in a company or organization. Such individuals get different types of rewards, such as organizational status, returns or power, because they contribute some sort of expertise, skill and/or knowledge to the organization. Dell Inc. is one of the biggest global tech corporations that build and sell PCs and computer related hardware. In 1988, the organization changed its name to Dell Computer Corporation and tried selling its PCs through stores, a few years later, in 1990. The latter move was, however, unsuccessful and they reverted to selling their products directly to their clients. One of the key things that have ensured success for the company over the years, is their flexibility. The company strives to incorporate stakeholder and consumer feedback into its product design and innovation processes. This guarantees it, customer…
Burns, T., & Stalker, G. M. (2009). Mechanistic vs. organic organisational structure (contingency theory). Dostupne na: www.businessmate.org.
Gershon, R. A., & Kanayama, T. (2002). The Sony corporation: A case study in transnational media management. International Journal on Media Management, 4(2), 105-117.
Gitman, L. J., & McDaniel, C. D. (2008). The future of business: The essentials. Mason, OH: Thomson South-Western
Jones, G. R. (2013). Organizational theory, design, and change [VitalSource Bookshelf version] (7th ed.). Retrieved from https://online.vitalsource.com/#/books/9780133468014
How does ExxonMobil Chemicals involve its stakeholders in decisions?
Discussions with communities in the initial stages of a project permits ExxonMobil to recognize opportunities as well as concerns and develop efficient measures of management in the planning stage of the project. By striving to evade or lessen as much issues as possible at the start, the company is able to prevent project interruptions, delays, minimize expenditures, and also avoid the growth of issues.
The community awareness programs and government relations are controlled by ExxonMobil's Best Practices in External Affairs (BPEA). Guaranteeing mutual understanding, respect as well as trust in the firm's stakeholder relationships, imply that interested parties are represented as contracts are developed. It also assists the company to create useful relationships with the stakeholders that can offer significant contribution into the decision-making procedure, over the long-term. Once a project begins, ExxonMobil offers local people and groups, a communication…
Business & Human Rights Resource Centre. (2015). ExxonMobil -- Business & Human Rights Resource Centre. Retrieved from http://business-humanrights.org/en/ExxonMobil-0
ExxonMobil Corporation. (2014). Corporate citizenship report. Irving, TX: Exxon Mobil Corporation.
ExxonMobil Corporation. (2015). Community relations -- ExxonMobil. Retrieved from http://corporate.ExxonMobil.com/en/community/human-rights/managing-community-impacts/consultation-with-stakeholders
Stakeholders at Phoebe Memorial Hospitals
Key stakeholders for Memorial Hospitals include nurses, patients, the medical professionals and the professional Licensing bodies and associations. These stakeholders comprise the ideal reasons revolving around the provision of Healthcare services. For any changes to occur in the service delivery, the stakeholders are also involved in effecting the changes.
The nurses are engaged in the provision quality care to patients by ensuring delivery of personalized touch to patients in order to meet the needs of each patient. In order to deliver the quality care to patients, nurses are guided by a professional code of conduct entailing standards of practice. The nurses will be required to adhere to these codes of practice to ensure patients satisfaction and quality personalized care to patients. The nurses at Phoebe Memorial Hospital will also be engaged to provide information relating to service delivery to help pinpoint ideal measures for improving…
Stakeholders' interest, power, and influence
Outpatient unit administration has a principal reputational and financial interest in any alteration made within a healthcare setting. This comes from having the authority and power to carry out or reject suggested proposals. Several key players or stakeholders, have interest in how policy and problems like nursing shortages affect their performance output.
Nurses have personal, direct-effect interest in the proposed changes for obvious reasons. For example, they stay directly affected by the number of hours they work in relation to the patient ratio they meet, seeking to offer quality healthcare services. When nurses endure a heavy work load due to nursing shortages, this has an impact on job satisfaction as well as quality of healthcare delivery. Nurses must address numerous daily responsibilities and are responsible for the lives of each patient under their care. From medication dispensing, to prescription filling, to collecting patient history, nurses…
Appropriate Objectives: Managers in Accounting and Finance
According to the classical theory of the ethical responsibilities of a firm, the sole obligation of the firm is to shareholders and the need to make a profit to sustain them economically. However, this classical theory has since been challenged by arguments that sustainability, obligations to employees and the community, and professional and social ethics must also influence firm decision-making. Particularly in the wake of a rash of corporate scandals, there have been calls to reevaluate the focus on profit-making alone, particularly profit-making with a single-minded focus on the short term.
According to Jensen (2010) “at the heart of the current global corporate governance debate is a remarkable division of opinion about the fundamental purpose of the corporation” (p.32). Managers, particularly in the realm of accounting and finance, may find themselves in the thick of such debate as the formerly single-minded focus upon…
The stakeholders of the most successful projects are the catalyst of the traditional managerial functions of planning, organizing, leading, motivating and defining control measures as well (Karlsen, 2002). The observation is also made that the reliance purely on the mechanics of stakeholder management aren't nearly as valuable as having a more unified, highly integrated platform of trust across all stakeholders. The goal of stakeholder management isn't the defining of the status quo from stakeholder requirements or interruptions; it is the creation and solidifying of a very high level of trust and shared risk and reward mindset across the entire stakeholder team.
To enable this level of cross-stakeholder trust and communication, the author has defined a six-step process that is designed for iterative process definition and development of trust-based relationships. These six processes include initial planning, identification, analysis, communication, action and follow-up (Karlsen, 2002). Based on the attitudinal data captured with…
Karlsen, J.T. (2002). Project Stakeholder Management. Engineering Management Journal, 14(4), 19-24.
More recent surveys have seen Nike continue to trail the industry average, indicating a long-term trend of only somewhat meeting customer expectations (ASCI, 2009).
holesale and retail channels are a critical external stakeholder because of the role that they play in the company's route to market. ithout support of wholesalers and retailers, Nike could only rely on its own-branded stores to bring its shoes and apparel to consumers. Nike's distribution is strong, and the company's merchandise enjoys relative ubiquity. This implies a general degree of satisfaction on the part of retailers with the support that Nike provides them. By the same token, there is no evidence of superior rates of satisfaction among Nike's wholesalers or retailers relative to other firms in the industry.
Nike has few obligations to competitors. In general, the company has a high degree of rivalry with its competitors. hile the competitors are impacted by the actions…
ACSI. (2009). November 2009 and historical ACSI scores. American Customer Satisfaction Index. Retrieved October 26, 2010 from http://www.theacsi.org/index.php?option=com_content&task=view&id=208&Itemid=224
ACSI. (2006). Third quarter 2006. American Customer Satisfaction Index Retrieved October 26, 2010 from http://www.theacsi.org/index.php?option=com_content&task=view&id=145&Itemid=149
Back, B. (2002). Nike's salary/bonus packages relatively modest. Portland Business Journal. Retrieved October 26, 2010 from http://www.bizjournals.com/portland/stories/2002/05/06/focus7.html
Fazl-e-Haider, S. (2007). Nike bounces back in Pakistan. Asia Times. Retrieved October 26, 2010 from http://www.atimes.com/atimes/South_Asia/IE31Df02.html
Stakeholder Analysis Ford Motor Company
Key Stakeholders Ranked by Level of importance
Corporate officers -- Responsible for establishing the goals and mission of the company and ensuring that managers and employees at all levels are properly carrying out the strategy of the company. (Luca, 2007)
Customers/Car owners -- customers make an investment when purchasing a vehicle and they expect the vehicle to be safe and reliable. Customers depend on their vehicles for work, school and general transportation. As such they have an interest in Ford's ability to develop good dependable vehicles.
Managers -- Managers carry the information received from corporate officers to employees and make certain that the goals established are realized.
The General Public -- Everyday people are killed or injured in car accidents. Because Ford cars are popular and a mainstay on roads throughout the world, the general public is interested in knowing the…
Ford and World Safety Leaders Work to Launch Intelligent Vehicles Quicker, More Affordably. http://corporate.ford.com/news-center/news/press-releases/press-releases-detail/pr-ford-and-world-safety-leaders-work-34762
Luca, Anastasia. 2007. Organizational Stakeholders
MSNBC (2007). "Home Depot CEO Nardelli quits"
McNamara, Carter (2008). Boards of Directors
Stakeholder Map: Mdpd
High-priority stakeholders (Must meet their needs and please):
Public (residents and tourists)
Community public advocacy groups (victim's rights groups and anti-crime groups)
Community interest groups such as schools Community safety personnel such as firefighters
Businesses which benefit from community security
Key players (must meet needs, less of a need to please):
Local government interests
Federal and state law enforcement agencies
Public defender's office
Local hospitals and other agencies
Least need to please, least important:
esidents outside of the immediate area of jurisdiction
Interests of larger businesses
Nation-wide community advocacy groups
Some need to please, less important:
State and local media
National law enforcement / legal interest programs such as DAE and MADD
It is said that "once you have mapped your stakeholders you can focus your efforts on the highest priority groups while providing sufficient information to keep the less powerful groups happy" (Morphy…
Morphy, T. (2011). Stakeholder Map. Retrieved:
XX Fitness located in Atlanta, GA is a customer-centric based "high end" athletic training facility with emphasis on serious fitness enthusiasts. As with any business XX Fitness depends on creating value for their stakeholders through design and implementation of services for their customers. For XX Fitness these services flow from employee human capital, specifically professional trainers with emphasis on providing individual and tailored client training sessions. Success for XX Fitness will depend on aligning the company's operations and activities with their three major stakeholders: owners-management, customers, and employees.
Stakeholders and the Niche
A stakeholder is defined as "a person, group, or organization that has direct or indirect stake in an organization because it can affect or be affected by the organization's actions, objectives, and policies" (Business Dictionary.com. N.D.). In conducting a stakeholder analysis, the objective is "to identify everyone with a concern or interest who needs to be…
Business Dictionary.com. (N.D.). Stakeholders. Business Dictionary.com. Retrieved February 27, 2012 from http://www.businessdictionary.com/definition/stakeholder.html
McNamara, C. (2008). Basics for Developing Mission, Vision, and Values Statements.
Free Management Library. Retrieved February 27, 2012 from.
Area of Interest
Attitude (+ or -)
Power (+ or _)
Interest (+ or -)
CEO Overall profitability + + - Sleeping Giant
VP, Ops Overall performance + + - Sleeping Giant
egional Director egional perf. + + + Savior
Other managers How the project + / - + - Irritants affects them.
Employees How the project - + + Saboteurs
Suppliers Their revenue - / + -- Irritants
VP, Compliance - + + Saboteur?
Finance Dept Funding good projects - + + Savior or Saboteur
Stakeholder analysis should be conducted in order to better understand how the different stakeholders will respond to a new project proposal. There are many interests within an organization, and they can play different roles with any new project, usually related to the impact that the project will have on their interests. By identifying stakeholders, the organization can allow those…
Elias, A., Cavana, R. & Jackson, L. (2002). Stakeholder analysis for R&D project management. R&D Management. Retrieved April 26, 2015 from http://community.mis.temple.edu/mis5102sec401/files/2011/02/stakeholder-analysis-for-rd-projects.pdf
Olander, S. (2007). Stakeholder impact analysis in construction project management. Construction Management and Economics Vol. 25 (3) 277-287.
Schmeer, K. (2015) Stakeholder analysis guidelines. Eestum Management. Retrieved April 26, 2015 from http://www.eestum.eu/voorbeelden/Stakeholders_analysis_guidelines.pdf
Stakeholders Research Project
Preliminary stakeholder identification around any natural resource proves vital to carrying out meaningful trans- disciplinary researches with regard to managing that particular resource. Stakeholders may be defined as all players capable of impacting, or being impacted by, any action or decision (after Freeman 1984). Natural resource management research scholars (e.g. Grimble and Wellard 1997; Dougill et al. 2006; Ravnborg and Westermann 2002) constantly report that the inclusion of stakeholders in finding solutions facilitates mutual learning and negotiation, improves stakeholder buy- in and support of actions and decisions, and decreases conflict. Trans- disciplinary study strategies build on this rationale through assimilating stakeholders and integrating the diverse kinds of ideas and knowledge they bring with them to the table in socially- sound, solution- focused studies (Lang et al. 2012; Bracken et al. 2014; Hurni and Wiesmann 2014).
Quite frequently, project reports and scholarly papers’ descriptions pertaining to stakeholder…
Identification of Stakeholders
Identification of Stakeholders
Stakeholders are defined as those groups of people or individuals who have the potential to exert influence on an organization. They are the individuals or groups that help businesses and organizations to be successful.
Stakeholders have certain expectations from the company in a very similar manner as an organization needs support from the stakeholders and hence the assessment of the degree to which these expectations are managed to be satisfied by the organization in a balanced fashion is a value that indicates the current and future performance of the organization.
There are two essential groups of stakeholders in relation to any company -- internal and external. The stakeholders who normally are not in the pay role of an organization and who are not directly associated with the company are termed as external stakeholders. One the other hand the people directly…
Kloppenborg, T. (2012). Contemporary project management. Mason, Ohio: South-Western Cengage Learning.
Marks, L., Cave, S. And Hunter, D. (2010). Public health governance: views of key stakeholders. Public Health, 124(1), pp.55-59.
This is coupled by the high unemployment rate and the current recession in the private industry. This means that jobs in the Criminal Intelligence Bureau will still be attractive. This leads to an increase in quality recruitment (Tita, Troshynski & Graves, 2007).
Threats: terrorism has become a permanent and global disaster. This has taken a huge chunk of quality human resource within the Criminal Intelligence Bureau.
The organizational strategy
The Criminal Intelligence Bureau has a strategic plan founded on four pillars. The criminal intelligence personnel form the first pillar. From this pillar, the Criminal Intelligence Bureau intends to heighten the national criminal intelligence through devoting resources to cultivate intelligence expertise and equipment to pull talent in the intelligence industry through the Criminal Intelligence Bureau hiring policies (Fijnaut, 2011).
Secondly, the Criminal Intelligence Bureau aims at providing support to intelligence personnel via directions given by the leadership of the organization. The…
Fijnaut, C. (2011). Organized crime and its containment: A transatlantic initiative. Deventer u.a: Kluwer Law and Taxation.
Levinson, D. (2012). Encyclopedia of Crime and Punishment. Thousand Oaks, CA: Sage Publications.
Tita, G., Troshynski, E. & Graves, M. (2007). Strategies for reducing gun violence: The role of gangs, drugs, and firearm accessibility. Ottawa, Ont: National Crime Prevention Centre.
Todd, P. & Jonathan, B. (2008). Global Intelligence: The World's Secret Services Today. Dhaka: University
Health Care Project
Stakeholder engagement is an important component to managing a project. Human beings are complex and it can be difficult to effectively communicate with many individuals and groups. However, it is often the case that a project's success depends on effective communication with those involved. Project managers need to identify the stakeholders to in order to develop a communication plan. Stakeholders can be thought of as anyone that has a "stake" in the project. This can include everyone from investors, to employees, subcontractors, the end users or the operations team, and many more. Furthermore, the specific set of stakeholders can vary from project to project; both internally and externally to the project. Therefore, it is necessary to officially identify the unique set of stakeholders that can influence the project.
The stakeholder analysis is defined as "systematically gathering and analyzing quantitative and qualitative information to determine whose…
Kloppenborg, T. (2013). Contemporary Project Management.
Assessment of a Fluoridation Policy from the Perspective of Different Stakeholders
When examining the different potential; perspectives of different stakeholders, it is important to note that many of the concerns and issues are not mutually exclusive to the different stakeholders and different perspectives. he following matrix presents some of the potential views of different stakeholders from different perspectives.
Possible perspectives held by these stakeholders:
Legislation is needed to enforce what has been a voluntary measure in the past, as many communities have not yet adopted the practice. he benefits outweigh the cost, and it is cost effective to add fluoride to the water; saving between $8 and $49 for each $1 spent (CDC, 2013).
Individual freedoms should be protected; placing fluoride in the water forces all those who use the water to consume the fluoride, without any choice or…
The firm should be able to respond to market needs; if the customers want fluoride in the water they will demand it, and water companies will need to provide it, it should be left to market forces.
May be concern regarding potential liability is it is later proven there are health risks associated with fluoride. May also have concerns regarding specific risks / liabilities to high risk individuals, such as those on dialysis (National Kidney Foundation, 2008).
There may also be concerns regarding the issue of compliance, how it will be checked and
This report covers stakeholder ethics, how the topic is defined and how companies should handle the same in a way that satisfies the right people and disregards others that are not reputable and/or reasonable.
hile a general set of ethics and behaviors is easily and agreeably called for, satiating and satisfying every group of stakeholders involved is often a losing game but the right groups of stakeholders can and should be satisfied and catered to.
Ethics that are based only on the law and compliance with it and nothing else
Ethics that mandate compliance with the law and extensive circumstances that take all internal and external stakeholders into account. The environment and animals can also be "stakeholders
a. A balance between complying with the law and corporate/social responsibility while not getting ridiculous and/or spending money that give little/no benefit to the firm…
Read, Simon. "Payday loan boss: Rivals are unethical." The Independent. Independent Digital News and Media, 22 Sept. 2014. Web. 10 Mar. 2014. .
Riggs, Mike. "How Driver's License Suspensions Make Poverty Worse." The Atlantic CIties. N.p., 27 Feb. 2014. Web. 10 Mar. 2014. .
Wiggin, Teke. "Shadow REO': As Many as 90% of Foreclosed Properties Held Off the Market, Estimates Suggest." AOL Real Estate Blog. N.p., 1 Oct. 2012. Web. 10 Mar. 2014. .
Stakeholder Analysis: Starbucks Frappuccino
The Starbucks Corporation initially originated as an attempt to bring European-style cafe culture to the United States. However, in a drive to remain profitable and relevant as well as to honor its initial mission and vision, Starbucks has had to make some concessions to local tastes. One of these has been the development of the Frappuccino, a sweet, blended coffee beverage that is half-milkshake, half-iced coffee: it is both a unique product and also a unique service given that the blend is exclusively available at Starbucks' stores. Starbucks has continued to develop and reconfigure the Frappuccino to suit the evolving palates of its international consumer base. This has ensured that the company has enjoyed a strong bottom line, despite cheaper copycats from its rivals. The company recently released several innovative new flavors for the Frappuccino as well as new sizes to drive interest in its product.…
Harris, J. (2015). Cupcake, anyone? LA Times. Retrieved from:
Nanos, J. (2012). The story of the Frappuccino. Boston Daily. Retrieved from:
Financial Stakeholders in a Business
Main financial stakeholders, their power and influence in a business
Stakeholders refer to people affected or have an interest in the objectives and operations of the business. The business has a variety of stakeholder segments, which have been broadly categorized as follows:
The classification of stakeholders varies in terms of interests to the activities of the business and their power to influence key decisions. The fact is that key stakeholders do not enjoy equality in terms of their influence and power. This is evident across all business sectors. Senior managers tend to have more influence compared to mere environmental activists (Schaltegger & Burritt, 2010). The table below defines the main financial stakeholders and their impact on the business:
Main financial stakeholders
Impact on the Business
Dividends, share price growth and profit growth
Election of directors
Banks & other Lenders
Principal and interest…
Cowton, C., & Haase, M. (2008). Trends in business and economic ethics. Berlin: Springer.
Dawkins, S. (2007). CIMA Exam Practice Kit Management Accounting Decision Management: 2007 Edition. Burlington: Elsevier Science & Technology.
Dayananda, D. (2012). Capital budgeting: Financial appraisal of investment projects. Cambridge [u.a.: Cambridge Univ. Press.
Lewis, R., & Trevitt, R. (2013). Financial accounting. Cheltenham: Nelson Thomas.
Essentially, most businesses view shareholders, i.e. The owners of a business as being the most important stakeholder group. It therefore follows that as per this view, a business entity has an obligation to put the needs of stockholder/owners first. It should, however, be noted that there are numerous other groups that also have an interest in the enterprise, and who are affected by the firm's actions. Key stakeholder groups according to Sims (2003, p. 74) include, but they are not limited to, "shareholders and investors, employees, customers, and suppliers…the government and communities…"
The table below ranks various stakeholders on the basis of: i) expected risk and return, and ii) importance to the organization's success.
Stakeholder anking on the Basis of Importance to the Organization's Success
Stakeholder anking on the Basis of Expected isk and eturn
Morris, V.B. & Morris, K.M. (2006). Standard & Poor's Guide to Saving for Retirement. New York, NY: Lightbulb Press.
Sims, R.R. (2003). Ethics and Corporate Social Responsibility: Why Giants Fall. Westport, CT: Greenwood Publishing Group.
Starbucks relies on their suppliers for a constant supply of consistent, high quality products. This stakeholder relationship is strong for both groups.
A key group of supply-side stakeholders for Starbucks are coffee growers. The company's size makes them one of the world's largest purchasers of coffee beans. It is not just size that makes Starbucks important, however. Their high visibility means that they are in a position of influence with regards to their coffee purchasing decisions. The coffee industry worldwide is representative of global agricultural issues such as sustainability and fair trade farming. Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. They need to develop sustainable sources of quality beans. For the coffee producers, Starbucks' position with regards to their needs can have a tremendous impact on the ways in which other coffee purchasers treat them as well. Starbucks…
No author. (2004). Starbucks Engages Stakeholders on its Coffee Purchasing Guidelines. Starbucks Corporation. Retrieved December 16, 2008 at http://www.starbucks.com/aboutus/pressdesc.asp?id=391
Some financials and corporate information from Reuters. Retrieved December 16, 2008 at http://www.reuters.com/finance/stocks/companyProfile?symbol=SBUX.O
No author. (2008). Schultz to shareholders: Starbucks Going Back to Basics. Portland Business Journal. Retrieved December 16, 2008 at http://www.bizjournals.com/portland/stories/2008/03/17/daily24.html
Allison, Melissa. (2008). Starbucks' New Blend for Stronger Standing. Seattle Times. Retrieved December 16, 2008 at http://seattletimes.nwsource.com/html/businesstechnology/2004293831_starbucksbiz20.html
The customers have often been left at dead-ends in the company's product strategy with only high-priced options left for moving into a next-generation product (Jonash, Koehler, Onassis, 2007). Suppliers have often been given inadequate information on new products, and if they are given new product designs, held to very stringent standards as to how they are used (Apple Investor elations, 2011). Apple admits in its financial statements and filings with the SEC that their practices with regard to new product development and supply chain integration with Foxconn in China have been exceptionally tight, yet they content that is to maintain confidentiality of development practices (Apple Investor elations, 2011). Foxconn has seen Apple iPhone prototypes stolen or lost with potential damage to the product leadership of the company as a result (Balfour, Culpan, 2010). Foxconn workers who were responsible for iPhone prototypes that had been stolen or lost have been known…
Ivan Abel. (2008). From technology imitation to market dominance: the case of iPod. Competitiveness Review, 18(3), 257.
Apple, Investor Relations (2011). Investor Relations. Retrieved May 16, 2011, from Apple Investor Relations and Filings with the SEC Web site: http://www.apple.com/investor/
Balfour, F., & Culpan, T.. (2010, September). The Man Who Makes Your iPhone. Business Week,1.
Robert E. Cole, Tsuyoshi Matsumiya. (2007). Too Much of a Good Thing? Quality as an Impediment to Innovation. California Management Review, 50(1), 77-93.
Powerful Stakeholder Policy to Prevent Industrial Environmental Impact
Friedman's stakeholder theory emphasizes the critical function of stakeholders in determining company's goals and responsibilities. Responsibility in a corporation is stated as individual role of each employee and manager to act and report to the upper level and finally to the decision-making boards.
As the top-level management and decision makers, corporate directors address their responsibility to the stakeholders, literally as the "owners" of the company, to whom all the running processes in the company, goal settings, and money spent should be reported. To follow the track, a manager is tied to what his/her employers have defined in the tasks list. Whatever skills and creativity managers possess must be utilized within the range of responsibility they have to the stakeholders, as stakeholders are the top decision-making board.
Company directors act based on the interest of shareholders as stakeholders. Scholl reads them as the…
Camill, Phil. Dec 15, 1999. The Deforestation of the Amazon: A Case Study in Understanding Ecosystems and Their Value. Department of Biology Carleton College. http://ublib.buffalo.edu/libraries/projects/cases/case.html.(Mar28, 2002).
De Leon, R. And White A.T. 1997. Mangrove Resources Decline in the Philippines: Government and Community Look For New Solutions. Intercoast Network Newsletter. Special Edition # 1.
Demosthenous, M. June 20, 2000. The Social Responsibility of Business: A Review. School of Commerce. The Flinders University of South Australia. http://commerce.flinders.edu.au/research/00-8.htm.(Mar28, 2002).
Types of responsibilities an organization has to stakeholders
This article is subject to the responsibilities that the organization has towards the stakeholders. They include both external and internal stakeholders. Internal stakeholders refer to the shareholders who are the management and employees. External stakeholders refer to the community, credit competitors, suppliers and consumers. The employees are considered significant stakeholders. The employees remain in a subservient position in the organization regardless of the fact that they provide the necessary labor. Regarding this fact, state and federal laws have been put in place to govern the rights of employees and ensure that they are fairly compensated and treated with respect. The employment laws provides for 8 rights of the employee. They include the freedom of voicing concerns without retaliation from the employer, medical and family leave, non-discriminatory hiring, benefits of unemployment, safe working environment, and equal compensation regardless of gender, minimum wage and…
Strategic management is increasingly important in the public sector. Public sector organizations are incorporating strategic management principles in an effort to enhance organizational effectiveness and efficiency. In any organization, “strategic management is the center of all managerial activities” (Doss, Guo & Lee, 2012, p. 33). This underscores the importance of effective strategic management. Strategic management is particularly important within the context of law enforcement. Law enforcement organizations must have a specified vision and mission as well as goals and objectives. For a police department, the goals and objectives must be informed by both internal and external factors, such as available financial resources and personnel, crime rates, and socio-cultural setup. During strategic planning, the department must, for example, consider whether it has the resources and personnel needed to respond to crime, prevent crime, and to enhance public safety.
An important aspect of strategic management relates to stakeholder involvement. As an organization,…
Thus, if any of us was one of the "actors', we would be tempted to judge each alternative in a subjective manner. If we were the patients, the AECL board or the hospitals we would want Therac-25 to be approved. If we were the public or FDA we would want the equipment out of the market.
The main alternative to the reality would have been for AECL to take under consideration a software error. One other alternative would have been for the company to assign more accurate probabilities for hazard occurrence, while running the Fault Tree Analysis. Finally, the third alternative would have been to use a better method to determine hazard occurrence. A better method is a method that would have been capable to return higher risks associated with the use of Therac-25 and which would have determined AECL to adjust the equipment. The first alternative is superior to…
Bentham J. (1996) "The Principles of morals and legislation," Oxford, England: Clarendon Press.
Griffin J. (1986), "Well Being," New York: Oxford University Press.
Margolis H. (1996), "Dealing with risk: why the public and the experts disagree on environmental issues," Chicago, IL: University of Chicago Press.
Roberts, M.J. & M.R.Reich (2002), "Ethical analysis in public health," the Lancet, Vol. 359: pp. 1055-1059.
Over the last several years, Home Depot has been through a number of different challenges. Part of the reason why this was occurring, is because of shifts in the housing market with consumers dramatically cutting back on their spending. This had a negative impact on the earnings of the company and it has resulted in the former CEO Robert Nardelli being forced to resign. The reason why is because, the needs of various shareholders were not being taken into account. ("Home Depot CEO," 2007) Once this occurred, it meant that there would be new management who were attempting to address all of these different needs. To fully understand how this is taking place requires looking at: the various stakeholders for Home Depot, how the CEO manages the demands of stakeholders and the way they are presently addressing these needs. Once this occurs, it will provide the greatest insights…
Board of Directors. (2011). Home Depot. Retrieved from: http://ir.homedepot.com/phoenix.zhtml?c=63646&p=irol-govBoard
Home Depot CEO. (2007). MSNBC. Retrieved from: http://www.msnbc.msn.com/id/16451112/ns/business-us_business/t/home-depot-ceo-nardelli-quits/
Home Depot Raises 2010 Outlook. (2010). CNBC. Retrieved from: http://www.cnbc.com/id/40564833/Home_Depot_Raises_2010_Outlook_on_Stronger_Sales
Social Responsibility. (2005). Business Week. Retrieved from: http://www.businessweek.com/magazine/content/05_33/b3947114_mz017.htm
How does work style affect feedback giving and receiving?
How does feedback affect the work and the atmosphere of the team?
Wrap up sessions
Why are they important?
Post mortems for learning
There are two ways of looking at Dilmah's customers. The buyers -- to whom Dilmah sells -- are the supermarkets and wholesalers that carry the tea. The other customer group is the end user. Tea is a mass market product that is consumed by a broad swath of the population, and to the extent that there is a definable "typical" demographic for tea consumption, this will vary by market. Initially, the company experienced difficulty in attracting interest from supermarket chains, which would then have had to utilize a push strategy to convince consumers to buy the tea. Over time, however, Dilmah was able to build its brand, making it more attractive to both supermarkets and consumers.
The global hot beverages market is worth $69.77 billion and the two major segments (coffee and tea) are both growing (PR eb, 2011). The growing demand, combined with…
Bajaj, V. (2010) . A Sri Lankan underdog battles global tea giants. New York Times. Retrieved May 11, 2012 from http://www.nytimes.com/2010/01/09/business/global/09tea.html?_r=1&adxnnl=1&adxnnlx=1336755890-EChS13AJJ88xmXFSg2k5lg
Datamonitor. (2010). Hot drinks in Australia to 2013. Datamonitor. Retrieved May 11, 2012 from http://www.foodprocessing.com.au/products/40497-Datamonitor-report-Hot-drinks-in-Australia-to-2-13
Dilmah Tea website. (2012). Retrieved May 11, 2012 from http://www.dilmahtea.com/dilmah-story/dilmah-difference
Ellis, E. (2007). A cup of tea like a fine wine. Fortune Magazine. Retrieved May 11, 2012 from http://money.cnn.com/magazines/fortune/fortune_archive/2007/06/25/100116289/index.htm
Assessing Stakeholder Needs in American Red Cross
Stakeholder 1: Employees and Volunteers
1. What position do you hold currently at American Red Cross?
a. Senior level position
b. Junior level position
c. I am board member
d. Other (Please specify)…………………………………………………………….
2. Which of the following best describes you?
a. I am full-time employee
b. I work on short contracts
c. I am a volunteer
d. Other (Please specify) …………………………………………………………………………………..
3. How long have you worked/volunteered at American Red Cross?
a. Less than one year
b. 1-3 years
c. 4-6 years
d. Other (Please specify)
4. Please rate your experience while working with American Red Cross so far
a. Extremely satisfied
e. Extremely Dissatisfied
5. Does the management handle the issues affecting your work well when you present to them?
c. Not Sure
d. Other (Please Specify)…………………………………………………………………………
" (Gouthro and Gibson, 1996)
Identified to be "…an important aspect of building school community" by parents was the factor of "communication." (Gouthro and Gibson, 1996) Also emergent in the study was the factor of "resources" in that parents and community organizations are more willing and able to provide for the school community in the area of resources but are often unsure of what is needed and suggest that school administrators ensure that the needs are well-known in the school community.
III. Three Components Identified
Stated as three components community development and bringing about effective change through school community building are the following three identified components in the work of Johnson and Friedman (2006) as published in the 'School Administrator' journal: (1) Taking time to plan an effective process- "Engagement can include face-to-face community dialogues, school-based meetings, online strategies, media partnerships and information campaigns. ut these elements cannot be thrown…
Florida Principal Leadership Standards -- Community and Stakeholder Partnerships -- High Performing Leaders (2005) Online available at:
Interstate School Leaders Licensure Consortium Standards (2009) Educational Leadership. Online available at: http://www.uni.edu/coe/elcpe/edleadership/professionaldevelopment/isllc_standards.shtml
Florida Principal Leadership Standards (2005) SBE Rule 6B-5.0012, Approved April 19, 2005. Online available at:
New York: Prager Publishers.
Marilyn E. Lashley, "Even in Public Television, Ownership Changes Matter," (Communication Research, 19:6 (December 1992), 770-86.
Ledbetter, James. (1997). Made possible by. . .: the death of public broadcasting in the United States. London: Verso.
Paletz, David L. (1998). The media in american politics: contents and consequences. New York: Longman.
Public Broadcasting Service. (2010). "About pbs." Retrieved from
Behind any successful non-profit organization is a set of governance principles, and the better instructed leadership is in these principles, the more effectively the organzation may fulfill its mission. Number thirty-one of Pointer and Orlikoff (2002)'s governance principles (p. 59-63) outlines the triple "core roles" of a board. In order to effectively govern the organization, a board must fulfill policy formulation, decision making, and oversight. These roles provide a focus for governance so that management has room to implement the major directives.
In my experience, sticking…
Pointer, D.D., & Orlikoff, J.E. (2002). The high-performance board. San Francisco: Jossey-Bass.
ole of Stakeholders
Over the last several years, a variety of firms have been increasingly focused on quality. This is because stakeholders are demanding that there are improvements in these areas. To fully understand what is happening, there will be a focus on the role of these individuals in implementing quality management control processes. Together, these elements will show how firms are working with different stakeholders to achieve these objectives. (Foster, 2007)
Stakeholders are playing an integral part in helping to ensure that a company is addressing the needs of customers (through: product superiority and excellence). This means that there are many different individuals who will play an important role in reaching these goals to include: employees, managers and cliental. Employees are significant, because they are working directly with customers and suppliers. This is helps them to understand what is most important to consumers and how the firm can address…
Anavari, A. (2011). A Study on Total Quality Management. World Applied Sciences Journal, 12 (9), 1585 -- 1596.
DesMarasis, C. (2011). Google Said to be Testing Android 4.0. PC World. Retrieved from: http://www.pcworld.com/article/245471/google_employees_said_to_be_testing_android_4_o_on_samsung_nexus_s.html
Foster, T. (2007). Managing Quality. New York, NY: Prentice Hall.
However, narrow quantitative measurements of performance (such as sales figures) may not adequately assess the employee's success in the given environment at the time or encapsulate qualities such as teamwork. Regardless of the difficulty in striking a balance between objective and subjective measures of performance, and whether negative or positive, performance management must be consistent, timely, and specific to result in real improvements in employee behavior.
Describe the strategic importance of training and development.
Training sets the tone of the organization: it sets expectations regarding performance and also interpersonal expectations of appropriate behavior at the firm, such as tolerance of diversity. Development activities keep the best people at the company, and ensure that the initial investment in training was worthwhile.
Describe several performance-based pay plans. How do these plans maximize an organization's effectiveness?
The most obvious type of performance-based pay plan is a plan based upon commission sales -- employees…
Company Mission, Vision, And Stakeholders
The Coca-Cola Company is a multinational corporation that manufactures, retails, and markets nonalcoholic beverages and syrups. The company is commonly recognized for its Coca Cola product. Coca Cola refers to a carbonated soft drink that is sold in restaurants and vending machines across the globe. This report endeavors to explain the major vision and vision, objectives and goals of the company and the actions it undertakes to create and sustain competitive advantages. I plan to get this information from the web and reading pamphlets from the company (The Coca Cola Company, 2010).
The key motivation for choosing Coca Cola arises from its multinational nature, serving millions of individuals around the globe. For the company to thrive as a business in the coming years, it must look ahead and understand the forces and trends shaping the business environment. The company must be prepared for the future…
The Coca Cola Company, (2014) "Mission, Vision & Values" http://www.coca-
The Coca Cola Company, (2010) "Coca-Cola's mission, mission values " http://www.coca-
Company Mission, Vision, Stakeholders Strategic management starts vision mission. It consists analysis, decisions, actions organization undertakes order create sustain competitive advantages. For project, pick a company ( Harley Davidson), preferably, modules, work understand strategy .
Ducati -- passion leading from bankruptcy to success
Ducati is a name that most motorcycling enthusiasts are likely to associate with passion and brute force. The Italian bike manufacturer is known for making motorcycles designed for a particular type of people and the motorcycles it produces induce intense feelings in individuals riding them. Regardless if they are moving or if they stand still, Ducatis always manage to make heads turn and have succeeded in remaining an important player in a global market involving companies that are much larger than the Italian enterprise. This is also shown by the fact that Ducati has experienced a series of victories in the MotoGP and the Superbike orld Champions…
McIerney, Claire Regina, and Day, Ronald E., "Rethinking Knowledge Management: From Knowledge Artifacts to Knowledge Processes," (Springer, 01.01.2007)
Wit, Bob, and Meyer, Ron, "Strategy: Process, Content, Context, An International Perspective," (Cengage Learning EMEA, 2010)
Managing All Stakeholders in the Context of a Merger Process
Review of the Relevant Literature
Types of Mergers
Identifying All Stakeholders in a Given usiness
Strategic Market Factors Driving Merger Activity
Selection Process for Merger Candidates
Summary, Conclusion, and Recommendations
The Challenge of Managing All Stakeholders in the Context of a Merger Process
Mergers and acquisitions became central features of organizational life in the last part of the 20th century, particularly as organizations seek to establish and maintain competitiveness in an increasingly globalized economy (Nevaer & Deck, 1996). Mergers are generally described as being the formal joining or combining of two corporations or business (Prichett, 1987), although both the framework and the method of merger vary greatly. The reasons for mergers are different based on what a company is trying to accomplish. The acquiring firm may seek to eliminate a competitor; to increase its efficiency; to diversify its products, services,…
Ansoff, H. Igor. 1987. The Emerging Paradigm of Strategic Behavior. Strategic Management Journal, 8, 501-515.
Barney, Jay B. 1986. Strategic factor markets: expectations, luck, and business strategy. Management Science, 32, 10, 1231- 41.
Beinhocker, E.D. & Kaplan, S. 2002. Tired of Strategic Planning? Many Companies Get Little Value from Their Annual Strategic-Planning Process. It Should Be Redesigned to Support Real-Time Strategy Making and to Encourage 'Creative Accidents.' The McKinsey Quarterly, 49.
Black's Law Dictionary. 1990. St. Paul: West Publishing Co.
Teams, Diversity, Stakeholders, and Organizational Conflict
The role of leadership in managing conflict in interpersonal, team, and organizational contexts in times of change, with a particular focus on downsizing
The term leadership can be defined as the actions an individual takes when he or she directs the activities of a team or group. the behavioral aspects or actions taken by a leader to influence his team and to help the team cope with change are some of the most important aspects of leadership (Abdulaziz Al-Sawai, 2013). Whenever a leader announces change in a company, it is only natural for employees to hope that the outcomes would affect them advantageously. All staffs normally hope that the management or the supervisors will take into account their efforts and needs. Hence, trust between the employees and their leaders is one of the most crucial factors in influencing how employees will react in response…
Abdulaziz Al-Sawai. (2013). Leadership of Healthcare Professionals: Where Do We Stand? Oman Medical Journal, 285-287.
Frederick P. Morgeson, D. Scott Derue, & Elizabeth P. Karam. (2010). Leadership in Teams: A Functional Approach to Understanding Leadership Structures and Processes. Journal of Management, 5-39.
Helder Moura, & Jose Cardoso Teixeira. (2016, October 6). Managing Stakeholders Conflicts. Retrieved from Repositorium: http://repositorium.sdum.uminho.pt/bitstream/1822/17572/1/Managing%2520stakeholder's%2520Conflicts.pdf
Jacob Bercovitch. (n.d.). CONFLICT AND CONFLICT Management IN ORGANIZATIONS: A Framework for Analysis. Canterbury: University of Canterbury.
The Children's Hospital of Massachusetts has a fairly basic and regimented structure. There is some lateral movement in some of the layers but it is mostly top down with a clear demarcation and assembly of who is in charge of what and who reports to whom. This report will briefly cover that and will also answer questions about how this organization compares to other organizations, the overall stakeholder relationship relationships that exist and how to improve all of the above, if possible. The organizational chart for the company in question is shown in the first appendix.
The purpose of this report is to critique, analyze and pontificate about the organizational and stakeholder structures and frameworks in a healthcare setting of the author's choosing. The hospital selected is the labeled as Children's Hospital of Massachusetts but is actually the University of New Mexico hospital as the source…
Docstoc. (2014, June 9). Childrens Hospital Massachusetts Organizational Chart. Docstoc.com. Retrieved June 9, 2014, from http://www.docstoc.com/docs/66508904/Childrens-Hospital-Massachusetts-Organizational-Chart
Olden, P.C. (2003). Hospital & community health: Going from stakeholder management to stakeholder collaboration. Journal Of Health & Human Services
Administration, 26(1), 35-57.
Rudin, R.S., Simon, S.R., Volk, L.A., Tripathi, M., & Bates, D. (2009). Understanding
Change Initiative: Communicating to Key Stakeholders
Know your audience
Just as a teacher conveys a lesson differently to students of varied ranges of abilities and age groups, a communicator of change must tailor the change message to the audience. What are his or her needs? Parents may be attracted to the idea of children gaining additional enrichment experiences that can help their children advance in life and get into college. Teachers might be excited by the possibility of giving additional input in how lessons are taught. The psychology and needs of the stakeholders will impact how the message will be shaped and which aspects will be emphasized.
Use different media
All too often, school districts merely deploy one means of communication when dealing with the public and employees. Merely having a meeting is not enough, as only the most interested and highly invested stakeholders will attend. Nor is sending out…
McLeod, Scott. (2010). 10 Reasons your educators are resisting your change initiative.
Education Week. Retrieved:
Drilling in the Alaskan Wilderness, the primary ethical issue is environmental, putting petroleum production development against preservation in Section 1002 of the Arctic National Wildlife Refuge (ANWR) in Alaska. Secondary ethical issues relate to specific impacts that development would have on inhabitants of the ANWR, including the Inupiat Eskimos, the Gwich'in, wildlife such as caribou, and wilderness that is represented within this area. This is an ethical issue because decisions must balance a sense of right and wrong without clear answers when deciding how much wilderness will be protected and what level of development will occur.
Members of Congress are the primary decision-makers. The ANWR falls under the jurisdiction of the United States Fish & Wildlife Service, making federal legislators the group that is responsible for setting the overall direction for this protected area. Stakeholders of the ANWR include the Inupiat Eskimos and the Gwich'in. Both of these groups rely…
ho are the main stakeholders in the zoo acquisition?
There are two directly opposing groups in the zoo acquisition. The first group, represented by Rollo, is comprised of the new purchasers of the zoo and the people who thus have a financial stake in the success and progression of the zoo. Rollo has been given strict instructions that the zoo is to be completely and thoroughly reorganized to both increase attendance and provide a surge in the profit margin of the enterprise. His employers, Octopus Inc. demand that each business in the empire have a 20% profit margin. At present the zoo is not making any profit whatsoever. These are the financial stakes involved in the equation. On the opposing side of the equation are those who are involved with the zoo in its current iteration. They have an emotional stake in this acquisition because they are mainly…
Fierce Creatures. (1997) Dir. Fred Schepisi. Perf. John Cleese and Kevin Kline. Universal Pictures, DVD.
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Teams, Diversity, Stakeholders, and Organizational Conflict The role of leadership in managing conflict in interpersonal, team, and organizational contexts in times of change, with a particular focus on downsizing…Read Full Paper ❯
Organizational Chart The Children's Hospital of Massachusetts has a fairly basic and regimented structure. There is some lateral movement in some of the layers but it is mostly top…Read Full Paper ❯
Change Initiative: Communicating to Key Stakeholders Know your audience Just as a teacher conveys a lesson differently to students of varied ranges of abilities and age groups, a communicator…Read Full Paper ❯
Drilling in the Alaskan Wilderness, the primary ethical issue is environmental, putting petroleum production development against preservation in Section 1002 of the Arctic National Wildlife Refuge (ANWR) in Alaska.…Read Full Paper ❯
Fierce Creatures ho are the main stakeholders in the zoo acquisition? There are two directly opposing groups in the zoo acquisition. The first group, represented by Rollo, is comprised…Read Full Paper ❯