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In addition there continues to be a rapid definition of communications standards for ensuring the highest level of compatibility on each communications medium and platform. The adoption of the Open Systems Interconnect Model (OSI) is a case in point, as is the continued development of WiFI standards throughout the wireless community ((Huynh 2001). Data communications' adoption rates regarding the Internet's wireless and metropolitan Wide-Area Networks including WiFI technologies have a growth rate that dwarfs even the adoption of television in the last century. Data communications' continued growth is going to continually lead to new industry advances and standards.
Huynh (2001) - Network Fundamentals: Intro to Network Structure and Protocol LAN, WAN, TCP/IP National Center for Biotechnology Information National Library of Medicine, National Institute of Health. Presented by Chuong Huynh. Accessed from the Internet on September 8, 2007 from location:
Huynh (2001) - Network Fundamentals: Intro to Network Structure and Protocol LAN, WAN, TCP/IP National Center for Biotechnology Information National Library of Medicine, National Institute of Health. Presented by Chuong Huynh. Accessed from the Internet on September 8, 2007 from location:
" The digital divide, which is known to affect many nations in the developing world, is due to: "(1) inadequate funding; (2) a lack of necessary computer and Internet skills; and (3) a lack of English-language proficiency." (rooks, Donovan and Rumble, 2006) According to rooks Donovan, and Rumble "Aggregated full-text databases serve as a prominent tool in closing the digital divide because they provide important research sources." (2006)
Summary of Literature Reviewed
Web-based education holds great promise for those in rural areas and those in developing nations in gaining educational advancement. Education through means of telecommunication technologies opens the door to many individuals and countries previously effectively barred from educational advancement.
Lin, Ching; Chung, Ru-Ya; and Chen, Ya-Ping (2006) Relationships among Learner Characteristics, Motivation and Achievement in Web-based Instruction Journal of Educational Media and Library Sciences Vol., No. 4 Pages 413-433. Online available at http://www.fed.cuhk.edu.hk/en/jemls/200600430004/0413.htm.
rooks, Sam; Donovan, Paul;…
Brivkalns, Karlis; Janbicka, Aija; and Slaidins, Ilmars (1999) Distance Training in Information Literacy for Students of Telematics. European Research Consortium for Informatics and Mathematics. Ninth DELOS Workshop on Digital Libraries for Distance Learning, Brno, Czech Republic, 15-17, April 1999. Online available at http://www.ercim.org/publication/ws-proceedings/DELOS9/Pap13.html .
Baker, Bob; Harvell, Tina; and Yuan, Zhongyi (2006) a Collaborative Class Investigation in to Telecommunications in Education. Chapter One. Teaching Via Telecommunications. Online available at http://disted.tamu.edu/chapter1.htm.
Telecommunication in Education: Instructional Technology
Basics of Telecommunications
Telecommunications can be briefly defined as the ability to communicate over a distance with the aid of some form of technology. This technology utilizes electric signals or electromagnetic waves or some combination of the two. There were other forms of long distance communication before modern technology, such as smoke signals, but all modern forms typically involve electric technology or radio waves. This technology has become intertwined in modern life and touches nearly everyone's life across the globe. It has been estimated that mobile technology and smart devices are responsible for the recent growth and mobile broadband has in fact become the fastest growth area for the overall telecoms sector (Budde Comm, 2014).
The basics of a telecommunication system always include three essential elements. There is first the transmitter which takes a form of information and coverts it to some form of a signal. The next is…
Budde Comm. (2014). Global Telecoms - The Big Picture - Key Industry Statistics. Retrieved from Budde Comm: http://www.budde.com.au/Research/Global-Telecoms-The-Big-Picture-Key-Industry-Statistics.html
CDC. (2013, February 6). Basic Tutorial on Wireless Communication and Electronic Tracking: Technology Overview. Retrieved from Office of Mine Safety and Health Research (OMSHR): http://www.cdc.gov/niosh/mining/content/emergencymanagementandresponse/commtracking/commtrackingtutorial1.html
Telecommunications & Network Security, Application Security and Operations Security
The ubiquity of smartphone technology within the world modern business has necessitated a greater emphasis on the use of telecommunications and network security within the pursuit of information security on an organizational level. Corporations and other complex institutions require a tremendous amount of data transmission -- in the form of standard telephone calls, text messages, and downloaded data -- which is facilitated by the construction of multilayered networks combining local area, wide area, and remote access networking capability. Networks of all size, scope, and purpose are dependent on fundamental tenets of security architecture and design, properties which are typically derived after the completion of a Network Security Architecture Evaluation based on multiple telecommunications methodologies (Layton, 2007). This evaluation process invariably leads information security officers to utilize the adaptable virtual private network (VPN), which is defined as "a secure private network that…
Layton, T.P. (2007). Information security: Design, implementation, measurement, and compliance. (6 ed.). New York, NY: CRC Press.
Peltier, T.R., Peltier, J., & Blackley, J.A. (2005). Information security fundamentals. New York, NY: CRC Press.
In an effort to provide better care for its patients, arises the need to design a network able to support a new multi-location dental care practice. In this report, we will provide a clear set of requirements for the network solution, and then identify the information that is to be protected as well as their related security requirements. Also, we will identify the types of network components, devices and equipment that would be involved in meeting the needs of the stationary offices and all four mobile dentists, and then we will provide a network design diagram that shows an appropriate network configuration to meet the requirements. Finally, we will explain the benefits of the proposed network solution, and identify the risks and risk mitigation strategies associated with the proposed network solution.
With five dental offices currently operating, we need to design a network that will integrate databases of…
DAUTI, B.A. (2007, April 26). METROPOLITAN AREA NETWORK AND WEB PORTAL FOR THE CITY OF GJILAN. Retrieved August 18, 2012, from UMUC Europe Web site: http://ac-support.europe.umuc.edu
Dr. Cole, E. (2007, October 26). Types of Networks. Retrieved August 18, 2012, from Sans Technology Institute Web site: http://www.sans.edu
Stines, M. (2003). Remote Access VPN - Security Concerns and Policy Enforcement. Retrieved August 18, 2012, from SANS Institute Reading Room site: http://www.sans.org
White, C.M. (2011). Introduction to Metropolitan Area Networks and Wide Area Networks. In C.M. White, Data Communications and Computer Networks (pp. 276-320). Course Technology Cengage Learning.
Cox Communications Telecommunications Innovation
Status of the Sustainability Movement
The telecommunications industry, supported by the United Nations and the International Telecommunications Union, launched a formal cooperative effort to promote sustainable business practices and technology in June 2001. The Global e-Sustainability Initiative (GeSI) was officially launched on World Environment Day with the vision "to help improve the global environment and to enhance human and economic development, and thereby make a key contribution to a global sustainable future" (Thomsen, 2001).
This industry-wide initiative was significant in that its founders included some of the biggest global players: AT&T, British Telecommunications, Cable and Wireless, Deutsche Telekom, Ericsson, Lucent Technologies, Marconi, Telcordia Technologies, Telenor as, and the European Telecommunications Network Operators Association. Members implemented various programs to achieve environment-friendly business practices. For example, British Telecommunications calculated that employee use of audio and video conferencing contributed to saving over one million tons of CO2 emissions the…
AT&T investments in sustainability yield results in 2010. (2011) Fierce Telecom. Retrieved June 9, 2011 from http://www.fiercetelecom.com/press_releases/att-investments-sustainability-yield-results-2010
Adelman, T. (2010). For telecom industry, energy efficiency is only half the equation. . Retrieved June 7, 2011 from http://www.environmentalleader.com/2010/11/08/for-telecom-industry-energy-efficiency-is-only-half-of-the-equation/
Bakrie Telecom is the pioneer of green business. 2011. The Jakarta Post. Retrieved June 7, 2011 from http://bataviase.co.id/node/648347
Bardelline, J. (2011). ULE creates sustainability standard for cell phones. Greenbiz.com Web site. Retrieved June 7, 2011 from http://www.greenbiz.com/news/2011/01/06/ule-creates-sustainability-standard-mobile-phones
There are a handful of ways in which Verizon can improve its research program. The typical research process is to use surveys to find out what customers desire and then use exploratory and applied techniques to devise products and services that meet those needs. One drawback to this is that it omits those needs which the customers do not conceive. Customers typically view product improvements in terms of incremental changes to the existing product. They have limited capacity to conceive of entirely new products. In an industry characterized by intense competition and technological leaps, it is precisely those game-changing innovations that win companies market share.
Yet, Verizon seems content to let their partners, such as Research in Motion, take the lead with regards to product innovation. Thus, I would add another vein of exploratory research to Verizon's research mix. They should use a more open-ended exploratory form of research to…
Staggs, Lynn & Smith, Jim. (2008)
Verizon completes successful research trial of automated fiber-optic cross connections. Verizon. Retrieved November 14, 2008 at http://newscenter.verizon.com/press-releases/verizon/2008/verizon-completes-successful.html
Keitt, TJ & Bortner, Brad. (2008). The Verizon Information Research Network utilizes technology for strategic impact. NorthernLight.com. Retrieved November 14, 2008 at http://www.northernlight.com/downloads/Forrester%20-%20Verizon%20Information%20Research%20Network%20Utilizes%20Technology%20For%20Strategic%20Impact.pdf
Lucht, Peter. (2008). Leading market research firm ranks Verizon business as a 'leader' among U.S.-based enterprise providers. Verizon. Retrieved November 14, 2008 at http://newscenter.verizon.com/press-releases/verizon/2008/leading-market-research-firm.html
Also the alternative voice over IP providers such as Vonage, at & T. is expected to enhance the market share during the period. The demand for wireless connectivity by the direct consumers will also increase having wide choices to choose from like 3G, Wi-Fi, WiMAX. The SSLs and VPNs will dominate in the field of single-user remote access while the IPSec based installations will be resorted to in respect of the network-to-network use. And finally the WiMAX-based services are expected to influence the overall market.
Carew, Sinead. "WiMax May Pose Fresh Challenge to Broadband" (3 February, 2005)
etrieved at http://www.reuters.com/newsArticle.jhtml?type=technologyNews&storyID=7749299. Accessed on 10 March, 2005
Gabriel, Caroline. (2005) "WiMAX Ambitions Depend on Success in Newly Available
Spectrum" etrieved at http://www.wimaxtrends.com/feature.htm. Accessed on 10 March, 2005
Home Entertainment Networks" (2002) etrieved at http://www.ruleweb.com/wdvl/homenetworking.pdf. Accessed on 10 March, 2005
ILECs Headed for Extinction, According to META Group" (January 30, 2005)
Carew, Sinead. "WiMax May Pose Fresh Challenge to Broadband" (3 February, 2005)
Retrieved at http://www.reuters.com/newsArticle.jhtml?type=technologyNews&storyID=7749299 . Accessed on 10 March, 2005
Gabriel, Caroline. (2005) "WiMAX Ambitions Depend on Success in Newly Available
Spectrum" Retrieved at http://www.wimaxtrends.com/feature.htm . Accessed on 10 March, 2005
features of telecommunications networks, including key networking technologies. Cover the Open Systems Interconnection (OSI) model, including each logical layer.
The OSI layer covers the different layers and types of communication that occurs within a network. The layers, in order of complexity from greatest to lowest are application, presentation, session, transport, network, data link and physical. The physical layer is the actual transport medium like network cable and such while routers and switches address much of the middle layers while the "window" to the user is the application layer at the very top. Telecommoniciation networks, and this is something that will be answered more in-depth later in this report, are very computer driven and are in many ways indistinguishable from regular computer networks as phone and conventional internet networks are very much one and the same and this is especially true when speaking Voice over IP (VOIP) technologies and the like.…
DigiCert. (2014, February 20). What Is SSL (Secure Sockets Layer) and What Are SSL
Certificates?. DigiCert Inc.. Retrieved February 20, 2014, from http://www.digicert.com/ssl.htm
Kratsas, G. (2014, February 18). Reports: Target warned before data breach. USA
Today. Retrieved February 20, 2014, from http://www.usatoday.com/story/money/business/2014/02/14/target-warned-breach/5494911/
This allows access to the WAN resources over the Internet. It entails secure access to HHSC resources applying encryption. This enhances the security by regulating the protocols that the workstations can access. It has regulatory access to the applications to which the employee is not authorized. (DI Wide Area Network (WAN) Operations) Each of the TCP/IP network requires a unique IP address. An IP address is a 32-bit number that specifically identifies a network interface on a machine. The IP address constitutes some decimal digits.
It is formatted in forms of four 8-bit fields demarcated by periods. Such form of representations of IP address is sometimes referred to dotted decimal format. The IP address is dived into two categories -- the network part and the host part. The network part indicates the specified number assigned to the specific network. This also assists in identifying the class of the network assigned.…
DIR Wide Area Network (WAN) Operations" Retrieved at http://www.dir.state.tx.us/hhscn/operations.htm . Accessed 17 August, 2005
IP Addressing Scheme" Retrieved at http://www.idevelopment.info/data/Networking/Networking_Basics/BASICS_IP_Addressing_Scheme.shtml. Accessed 17 August, 2005
LAN Technologies" Retrieved at http://www.wb.nic.in/nicnet/lan1.html. Accessed 17 August, 2005
Routing" Wikipedia, the free encyclopedia. Retrieved at http://en.wikipedia.org/wiki/RoutingAccessed 17 August, 2005
privatization of the telecommunication industry in Nigeria
QUESTIONNAIRE DESIGN AND SCALE MEASUREMENT
There is much controversy with regard to the contemporary privatized telecommunication companies. In order to gain a more complex understanding of the topic, one would have to interact with people and observe how they feel with regard to the fact that telecommunication companies are being privatized. By addressing senior managers, government officials, consultants, and academia, the research methodology process aims at providing accurate information regarding the way that specific communities feel toward the fact that capitalism is slowly but surely taking over the telecommunication industry in the country.
Measurement is one of the most important steps in this process, taking into account that, in order for it to be reliable and valid, the researcher needs to have a very good understanding of the concepts he or she is measuring.
In order to achieve best results with the questionnaire…
Zain Telecommunications Kuwait
The purpose of this group project is to provide an opportunity for students to make the application of concepts covered in this course to a real Kuwaiti firm. The firm considered in the project is Zain Telecommunications Kuwait. Zain is a top mobile telecommunications provider in the Middle East and North Africa. The company was initially established in the year 1983 in Kuwait and was known as Mobile Telecommunications Company (MTC). The company made major strides by becoming the first mobile operator in the Middle East region. As the company instigated its expansion approach in 2003, Zain experienced immense growth rate in not only the Middle East, but also in Africa. This is predominantly owing to the acquirement of numerous mobile operators across the region. Four years later, Mobile Telecommunications Company underwent a rebranding to become Zain. This was purposed to better mirror the company's improving position…
Sprint Nextel Telecommunications
The business environment that is influenced by the process of globalization determines companies to develop flexible strategies in order to be able to ensure their position on the market. The competition in most business fields has increased as a result of companies expanding their activity on international level. The environmental factors that have determined the financial crisis have influenced the purchasing behavior of customers. This is because the incomes of numerous individuals have been reduced as a result f the crisis. This situation has significantly affected most companies. Their revenues have also been reduced.
Therefore, these companies were determined to identify markets able to ensure their necessary of customers, but that could also help them reduce their production costs by outsourcing some of their processes. This is an important factor that requires that companies increase their efforts in the attempt of improving their strategic management skills. These…
4. Torrington, D. et al. (2008). Human Resources Management. Prentice Hall. Retrieved September 9, 2012 from http://books.google.ro/books?id=x8_C9NJHtYMC&pg=PA263&lpg=PA263&dq=human+resources+motivation&source=bl&ots=XKnd0nJ34E&sig=hMFL6IPx4LyH-NX3u04-M43eVWA&hl=ro&sa=X&ei=UehMUJuBAs3csgbEmICgDg&ved=0CEkQ6AEwBA#v=onepage&q=human%20resources%20motivation&f=false .
5. Gershon, R. (2008). Telecommunications and Business Strategy. Retrieved September 9, 2012 from http://books.google.ro/books?id=ONM9uRyUTtAC&pg=PA250&lpg=PA250&dq=sprint+nextel+strategy&source=bl&ots=AYLa16wn-R&sig=QTHCo6qmngv2E0htr-dCWscw-fw&hl=ro&sa=X&ei=MulMUIblFMrEtAa504HACw&ved=0CEEQ6AEwAw#v=onepage&q=sprint%20nextel%20strategy&f=false .
6. Hill, C. & Jones, G. (2007). Strategic Management: An Integrated Approach. Houghton Mifflin Company. Retrieved September 9, 2012 from http://books.google.ro/books?id=0588ekqiqQAC&pg=RA1-PA395&lpg=RA1-PA395&dq=sprint+nextel+strategy&source=bl&ots=lRP94mHq1R&sig=kwxvg5XShaZ20H1tbbzoBzg7UX0&hl=ro&sa=X&ei=xOlMUOaQHc_KtAalmoGYAQ&ved=0CF4Q6AEwBw#v=onepage&q=sprint%20nextel%20strategy&f=false .
Competency of Telecommunication Companies
Historically, in the telecommunication industry, service quality has been largely determined by the monopolistic service providers. These suppliers either operated as the private companies under government regulation or consisting of government agencies themselves. Therefore, customers had minimum control over the services quality they consumed. However, the evolutionary of the telecoms technology began to transform with the simultaneous advent of telecoms liberalization in the U.S., UK and Japan in the mid-980s. Liberalization created more flexibilities and opportunities for new entrants who would compete with the incumbents in these three countries - AT&T, British Telecom, and NTT (Fransman, 2004). ABC Country also followed the liberalization steps in the telecommunication industry, which resulted in government opened up the cellular service application by issuing licenses to commercial operators who are able to provide cellular service. The liberation causes the previous monopolistic government linked service provider needed to compete in the…
1.3 Telecommunication as a Field of Study
The telecommunications industry has been undergoing profound global changes during the last decades. Fransman (2004) analyses the transformation of the 'old' telecommunications industry which in the mid-1980s was taken apart with the extinction of the then dominant monopolies in countries such as Japan, the U.S. And the UK. This wave of liberalization reached Europe and the countries of Latin America in the 1990s. According to Fransman (2004), even more important was the technological advance that originates the 'infocommunication' industry supported by a triad of technologies: packet-switching, internet protocol and World Wide Web.
In the ABC Country case, the state acted as the sole provider of telecommunication services until the mid-1980s. The privatization process witnessed a strong movement of local companies partnered with foreign technology suppliers seeking to position themselves in the local market. Consequently, the industry is liberalized and opened. Furthermore, the lower entry cost
What are the applications of modulation techniques in telecommunications?
Telecommunications modulating is a necessary process for an information bearing signal (as a waveform) to pass precisely through a transmission source. It is assigning a suitable wave using these procedures. The way it works is select characteristics of the carrier wave is varied in compliance with the signal (i.e. The modulating wave). It is then, transmitted through a channel with the original signal recovered in a process known as demodulation. This provides the receiver with all of the data and information, as it was intended from the sender. (Wright, 2004) (Horak, 2007)
There are multiple techniques which are used during the process. The most notable include: amplitude shift keying, binary phase shift keying and multiple phase shift keying. According to Wright (2004) and Horak (2007), each one of these is used to transmit the signal and provide the receiving…
Horak, R. (2007). Telecommunications and Data Communications Handbook. Hoboken, NJ: Wiley.
Nassar, C. (2001). Telecommunications Demystified. Eagle Rock, VA: LLH Technology.
Villner, A. (2013). Optical Fiber Telecommunications. Oxford: Academic Press.
Wright, E. (2004). Practical Telecommunications and Wireless Communications. Burlington, VT: Ensliver.
Global Crossing was a telecommunications company that was afflicted by serious waste and mismanagement. It was the fourth largest bankruptcy in U.S. history, and its failure in the midst of a recession had serious repercussions for the U.S. economy as well as for shareholders. The company was founded in 1997 by Gary Winnick and was based upon exploiting the expanded use of the Internet by organizations and individuals alike: "it seemed like a no-brainer at the time: As more people surfed the information superhighway, demand for bandwidth would skyrocket" (Behind Global Crossing's failure, 2002, CNET). A common cliche then was to refer to the Internet as the 'information superhighway.' Global Crossing offered to provide the paving for this highway with optical networking that would "transmit data as light through specially made glass fibers. Surrounded by protective cabling, bundles of these fibers can be laid under water to connect distant continents,…
Behind Global Crossing's failure. (2002). CNET. Retrieved:
Berman, Dennis. (2002). Global Crossing faces SEC probe of accounting practices on leases.
The Wall Street Journal. Retrieved:
In 1996 the promise of low priced long distance calls and improved customer service that would naturally result from a planned increase in competition was a siren song for legislators and yet, as law makers would discover in the ensuing years, the Telecommunications Reform Act of 1996 not only had little impact on the long distance price issue but also stymied growth in the development and availability of internet technology. This effect grew out of the reforms that led to the break up of Bell in the 1980's in which anti-trust efforts created a new telecommunications landscape and formed many smaller companies out of what had become known as Ma Bell. The outcome of both the 1980's effort and the reform act passed in 1996 left consumers with inexplicable rate plans, an underdeveloped infrastructure and legal entanglements between corporations and the federal government that proved to be both frustrating…
Cannon, Carl M. "Note to Feds: Lead, Follow, or Get Out of the Way." Forbes Fall 2001
Vol 168 Issue 6.
Dutton, William H., and Malcolm Peltu. Society on the Line: Information Politics in the Digital Age. Oxford: Oxford UP, 1999.
Review of Related Literature
This chapter provides a review of the literature concerning hypnosis, Eastern Meditation, Chi Kung, and Nei Kung and how these methods are used to treat various ailments and improve physical and mental functioning. A summary of the review concludes the chapter.
In his study, "Cognitive Hypnotherapy in the Management of Pain," Dowd (2001) reports that, "Several theories have een proposed to account for the effect of hypnosis. State theories assume that the hypnotic trance is qualitatively different from all other human experiences. From this perspective, trance capacity is supposedly a fairly stale trait that exhiits sustantial individual differences. Nonstate theories, often referred to as social learning, social psychological or cognitive-ehavioral theories of hypnosis propose that hypnotic phenomena are related to social and psychological characteristics such as hope, motivation, expectancy, elief in the therapist, desire to please the therapist, a positive initial…
bibliography. (2010). http://science.jrank.org / pages/7857/Meditation-Eastern.html.
Many religious traditions have practices that could possibly be labeled meditation. In Judaism, Christianity, and Islam, these practices are usually associated with prayer, contemplation, or recitation of sacred texts. In the religious traditions of the Native Americans, Australian aboriginals, Siberian peoples, and many others, what could be identified as meditation techniques are incorporated within the larger rubric of shamanism. It is, however, in the religions of Asia that meditation has been most developed as a religious method.
Meditation has played an important role in the ancient yogic traditions of Hinduism and also in more recent Hindu-based new religious movements such as Maharishi Mahesh Yogi's Transcendental Meditation program. But it is most especially in the monastic or "elite" forms of the various traditions of Buddhism (Theravada, Tibetan/Vajrayana, and Ch'an/Zen) that meditation techniques have taken center stage and have been developed to the highest degree of sophistication and complexity.
Short-Term Effects of Meditation vs. Relaxation on Cognitive Functioning. Contributors: Gillian King - author, Jeffrey Coney - author. Journal Title: Journal of Transpersonal Psychology. Volume: 38. Issue: 2. Publication Year: 2006. Page Number: 200+.
Authors cite the lack of relevant studies concerning the effect, if any, of meditation on short-term improvements in cognitive performance. The results of this study clearly showed that meditation, per se, does not produce a short-term improvement in cognitive performance compared to other relaxation techniques.
2). The complexity of the situation is more pronounced in some settings than others, of course, and it is reasonable to posit that healthcare organizations represent some of the most complex organizational settings because of the wide range of professions and services that are involved. A number of researchers have confirmed effective organizational change requires progressive leaders who are not afraid of "rocking the boat" and overcoming administrative inertia and the reluctance to change that is characteristic of any type of organization (Mclagan, 2002). For example, while it may be possible to improve the quality and efficiency of healthcare services by implementing technology-based solutions, professional healthcare providers may be reluctant to embrace drastic changes to their routine unless they can discern a "what's in it for me?" quality to the initiative. Indeed, leading other people to a common organizational goal may well represent one of the most difficult endeavors in…
Froeschle, M.L. & Donahue, P.M. (1998). Academic health care: Leadership in time of change.
Journal of Leadership Studies, 5(4), 60.
Mcgoldrick, J., Stewart, J. & Watson, S. (2002). Understanding human resource development: A
research-based approach. London: Routledge.
AT&T is in basic terms a telecommunications services provider with operations not only in the U.S. But also in other parts of the world. In this text, I conduct an analysis of the company. In so doing, I will amongst other things explore its accounting systems and internal controls. Further, I will also conduct a brief review of its financial statements.
In so many ways, AT&T can be regarded an industry leader in the provision of wireless voice communications. The company gives its mission as "to connect people with their world, everywhere they live and work, and do it better than anyone else" (AT&T, 2013). Some of the main competitors of AT&T in the Telecom Services industry include but they are not limited to Verizon Communications Inc. And Sprint Nextel Corp. Currently, the company is headquartered in Dallas, Texas.
Accounting systems include but they are not…
Albrecht, W.E., Stice, E.K. & Stice, J.D. (2010). Financial Accounting: Concepts and Applications (11th ed.). Mason, OH: Cengage Learning.
AT&T. (2013). AT&T Company Information. Retrieved April 24, 2013, from AT&T website: http://www.att.com/gen/investor-relations?pid=5711
Booton, J. (2011, January 13). AT&T to Take $2.7 Billion Charge in 4Q to Revamp Accounting System. Retrieved April 25, 2013, from FOXBusiness website: http://www.foxbusiness.com/markets/2011/01/13/att-billion-charge-q/
Lasher, W.R. (2010). Practical Financial Management (6th ed.). Mason, OH: Cengage Learning.
Network and Asset ecovery Issues
Part 1 Network Cabling
The issues at The Sunshine Health Corporation are deep and profound as they will require a strategic approach that addresses the problems at their core and provide real and practical solutions to the rather difficult environment. This document is action plans that addresses the old wiring issues the building has, laying new fiber cable where necessary, and presents the idea of developing wireless LANs, and Wi-Fi capability throughout the facility. The plan is intended to be effective, efficient and economical and deliver real and sustainable cost savings in the long-term.
Understanding the Environment
The first and most prescient issue dealing with this case is the identification of what the building possesses and what if any of the old wiring and cabling can be salvaged. The more that is known about the content of the wiring structure, which was left in somewhat…
Paul, P.K., Kumar, K., & Chatterjee, D. (2014). Cloud Computing and Information Infrastructure: Emerging Possibilities -- A SWOT Analysis. SRELS Journal of Information Management, 51(2), 129-134.
Tohidi, H. (2011). Review the benefits of using value engineering in information technology project management. Procedia Computer Science, 3, 917-924.
United States Environmental Protection Agency (nd). Electronics Donation and Recycling. Viewed 18 June 2015. Retrieved from http://www2.epa.gov/recycle/electronics-donation - and-recycling
Zhu, K., & Nordstrom, L. (2014). Design of wide-area damping systems based on the capabilities of the supporting Information Communication Technology infrastructure. IET Generation, Transmission & Distribution, 8(4), 640-650.
Telecommunications Act of 1996 was a high point in the history of telecommunications in the United States. It was coming twelve years after the breakup of AT&T; the Act endeavored to reposition all telecommunications markets in the direction of opposition. The Act imagined antagonism in all telecommunications markets, both in the markets for the numerous elements that included the telecommunications network, along with the final services the network generated. Going on the knowledge of the long distance market, which was distorted from a monopoly to a successfully competitive market over the last twelve years, the Act attempted to endorse opposition in the hitherto dominate local exchange markets. The Act acknowledged the telecommunications network as a network of consistent networks. Telecommunications contributors were obliged to intersect with applicant at any possible point the entrant desires. Most prominently, the Act commanded that current local exchange carriers ("ILECs") lease parts of their network…
Overbey, Jason. (1996) Telecommunication Act of 1996,
October 23,2002. www.telecommunications.com
OET, (2001) OET Telecommunications,.
October, 23, 2002. www.oet.com
To avoid repeating negative historical experiences, regulatory regimes need to block the control and domination by networks/platforms. In the report, "Infrastructure and Development: A Critical Appraisal of the Macro Level Literature," Stephane Straub (2007) reported that at times, in some developing companies, "the hope of getting a fixed-line installed is a distant and costly dream" (p. 4). Meantime, the primary option for the individuals waiting for fixed-line telecommunications services would likely be having to us a much too expensive cell phone.
In 2010, much of the fixed-line telecom industry faces growing threats from cable and wireless service competitors.
As the writer of the quote introducing the study section pointed out, more firms are realizing "a cellular wireless solution" generally provides "more stability than the usual wired connections… [and serves as] a valuable asset built for the long haul" ("Lincolnshire Drainage Board…," 2010, ¶ 9). In the book, Integration in Asia…
Ahmadnezhad, E. (2009). Research Design Mixed Methods. PPt; Tehran University of Medical
Sciences. Retrieved February 22, 2010 from www.pitt.edu/~super4/36011
Campbell, D.J. & Craig, T. (2005). Organisations and the business environment. Oxford, UK:
Pricing structure is a complicated issue in the industry. The two major diversified firms (Telstra and Optus) often combine different types of telecommunications products into bundles. These bundles are set at price points depending on their characteristics. For individual products, plans are used with pricing dependent on the characteristics of the plans (allowable usage, types of usage, etc.).
For place, the primary method of marketing is through stores, both own-branded and third-party. These stores market the telecommunications devices and the plans that go along with those products. Optus utilizes Optus orld, Network Communications, Strathfield, Telechoice and Allphones to market its products. At times, hardware can be an important component of the place offering. Optus has linked with both the iPhone and the Blackberry in order to attract customers of those two popular devices.
Technological development is a key demand driver in the business. For most its existence, Optus has largely…
Optus website. (2009). Various pages. Retrieved December 19, 2009 from http://www.optus.com.au/home/index.html
Best, J. (2007). Optus snapping at Telstra's heels. ZDNet Australia. Retrieved December 19, 2009 from http://www.zdnet.com.au/news/communications/soa/Optus-snapping-at-Telstra-s-heels-/0,130061791,339280991,00.htm
Morgan, K. (2007). Ideology and competition in the telecommunications industry. Dissent, Spring 2007.
Oakes, D. (2009). Vodafone-Hutchison merger can proceed, says ACCC. The Age. Retrieved December 19, 2009 from http://www.theage.com.au/business/vodafonehutchison-merger-can-proceed-says-accc-20090529-bqc3.html
Taylor and Telecommunications Installation
Frederick Taylor's theory of Scientific Management can be used to increase productivity in telecommunications installation. This paper will examine the history and specifics of Taylor's theory of Scientific Management. The scope of telecommunication installation will be discussed, and the application of Taylor's theory of Scientific Management to telecommunications installation will be reviewed. A summary of key points and recommendations will be given.
In order to understand how Frederick Taylor's theories apply to telecommunications, it is first important to understand the scope of telecommunication installation. Telecommunication itself is simply communication that is achieved through electronic transmission, such as cable, radio, television, telephone, or even the telegraph (The American Heritage Dictionary of the English Language). Installation in telecommunications can include installation of underground and aerial telephone and other telecommunication lines, and cable television lines and cables. Further, telecommunication installation can include fitting of telephone equipment and…
AccelTeam. (2004). Scientific Management. Employee motivation, the organizational environment and productivity. 19 October 2004. http://www.accel-team.com/scientific/scientific_02.html
Drucker, Peter. (1999). Management Challenges for the 21st Century. HarperBusiness.
Human Resources and Skills Development Canada. NOC 724 Electrical Trades and Telecommunication Occupations. 19 October 2004. http://saskjobfutures.ca/profiles/profile.cfm?noc=724&index=2&lang=e&site=graphic
Kanigel, Robert. (1999). The One Best Way: Frederick Winslow Taylor and the Enigma of Efficiency. Penguin Books.
Improving Local Health Care:
Quality health care is an important aspect in the modern health care system because of the necessity for quality and safety improvement measures. This concept is described as the extent in which health care services for patients and populations enhance the possibility of desired health outcomes. These services also need to be consistent with the existing professional knowledge in the field. Consequently, quality and improved care services are determined through evaluating the impact of these services on desired outcomes and the extent they adhere to procedures based on scientific and professional knowledge. As part of improving health care services, health care systems should adopt several process-improvement strategies. These strategies should recognize ineffective care, inefficiencies, and avoidable errors and then effect changes on the system to result in improved care.
Incorporating Unapplied Telecommunications Concepts:
Based on the last visit to the local health care system in the…
Angst, C.M., Devaraj, S. & D'Arcy, J. (2012). Dual Role of IT-Assisted Communication in Patient Care: A Validated Structure-Process-Outcome Framework. Journal of Management Information Systems, 29(2), 257-292.
Hughes, R.G. (2008). Tools and strategies for quality improvement and patient safety. In Patient safety and quality: an evidence-based handbook for nurses (chap. 44). Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK2682/
As the pace of communication affects the pace of business and the degree to which a society can "keep up" with the rest of the world, public funding for private telecommunications growth has been justified; in addition, several landmark court rulings have required telecommunications infrastructure to be usable in ways that are not harmful to the public by entities that do not own them, through licensing requirements and other arrangements (von Alven 1998). Growth has thus been spurred by both public and private interests.
epair and Maintenance Procedures
The repair of the actual wire portions of wired telecommunications systems is relatively straightforward. Downed lines -- a common occurrence in storms due to high winds, fallen trees, etc. -- must be replaced by new segments of wire connecting existing (or replaced) nodes along the wire route. Wires can often be reused following being downed after inspection and refurbishing, though long-term maintenance…
Hoovers. (2011).Fixed-line voice service providers. Accessed 11 April 2011. http://www.hoovers.com/industry/fixed-line-voice-services-providers/1590-1-0-1njg0x.html
IBIS. (2011). Wired telecommunications carriers. Accessed 11 April 2011. http://www.ibisworld.com/industry/default.aspx?indid=1268
Von Alven, W. (1998). Bill's 200-Year Condensed History of Telecommunications. Accessed 11 April 2011. http://www.cclab.com/billhist.htm
This information was used to assess the level of compliance by drivers with company policies and procedures, as well as to ensure that all transportation of product was performed in a safe and efficient fashion.
Application of Engineering Knowledge and Skills: This project required an extensive review of existing GPS technologies and how they could be used to capture the requisite telemetry from the GPS-equipped vehicles in a real-time manner. In addition, the requisite telecommunications required to provide this information was thoroughly investigated and an optimal solution was developed that was based on these findings.
Delegated Tasks and How They Were Accomplished: With approval from the company's general manager, two tasks that were part of the overall engineering project were delegated to other team members who had the requisite expertise in order to successfully complete the project by the management-imposed deadline. These two tasks were as follows:
1. Recapitulation and…
Again, it is not simply good enough to have a policy that addresses the need for a broad, systematic outline of changes to the telecommunications network, such as is the case with Coach, Inc. But rather, it is imperative this policy address both the broad policy issues (strategies) and the daily integrations of this new policies within various aspects of the organization (tactical)(MILLE 2003).
The third component of this methodology will focus on the training aspect of integrating a newly designed telecommunication strategy within the whole of the organization. Specifically, this section's theme will revolve around the central question of "Is the user manual easy to understand and does the user manual include a brief description of the application or system and input instructions?"(COMPTOLE'S HANDBOOK, 2005) This section is the most critical of the investigative inquiry given the premise that if a policy satisfies the need for both broad and…
Allison, J (2000). Telecommunications Deregulation. Westport: Quorum
Combes, P. (2010). Modeling and verification of a telecommunication application using live sequence charts and the Play-Engine tool. Software Systems and Modeling. Spring (1), 2-18.
Comptroller of the Currency Administrator of National Banks. (2005). Management Information Systems. Management. Winter (1), 2-25.
IBM. (2010). Better Results with Business Analytic Software. Available: http://public.dhe.ibm.com/software/data/sw-library/cognos/pdfs/whitepapers/wp_better_business_outcomes_with_business_analytics.pdf . Last accessed 21 Nov 2010.
Only then will the moe effective use of knowledge occu and its value is de-politicized, making it moe potent in geneating pofits (Chatand, 1985).
It is a paadox that the moe challenging, disuptive and uncetain a given industy is the moe oganizations factionalize thei stuctues, ceating splinte goups and politically volatile stuctues that only acceleate a company's demise. The paadox is that in the toughest and uncetain of times in the telecommunications industy, Veizon Telecommunications needs to think moe about how they too can be a disuptive foce in the maket. Instead, the management team is focused on a highly balkanized, vey politically-diven agenda of holding onto powe by ceating smalle silos o depatments that can easily manage the data that is peceived as the most valuable asset thee is in the oganization. The paadox comes full cicle when a company is sold in pieces and the sold unit o…
Chartrand, R.L. (1985). The politics of information. Journal of the American Society for Information Science, 36(6), 376-376.
Frederic Jallat, & Ancarani, F. (2008). Yield management, dynamic pricing and CRM in telecommunications. The Journal of Services Marketing, 22(6), 465-478.
Liljander, V., Polsa, P., & Forsberg, K. (2007). Do mobile CRM services appeal to loyalty program customers? International Journal of E-Business Research, 3(2), 24-30,33-40.
Piercy, N.F. (1989). Information control and the power and politics of marketing. Journal of Business Research, 18(3), 229-229.
Orange Strategic Marketing Plan
Hello Kind Customer! ( I have added in additional comments in your paper per your instructions. Thanks again for being awesome to work with and please let me know if I can be of any additional assistance. Your changes and additions are marked with red text. Cheers!
Based on the successful merger of Orange and T-Mobile, the company is one of the world's largest mobile operators and the second leading operator throughout Western Europe. The company has over 30M subscribers worldwide, with 10M on the more profitable and long-term post-paid plans and leads Europe with over 1.5M users subscribing to the GSM 3G speed class of performance (Orange Investor elations, 2012). As of January, 2012 the company and its subsidiaries operate in 25 nations worldwide and has an aggregator market share of 40.4% and one of the highest consistent Average evenue Per User (APU) levels of…
Andlauer, S. & Pouillot, D. 2011, "The Future of Telecoms - Strategies for 2020 (*)," Communications & Strategies,, no. 82, pp. 161-166,179,181.
Bacchiocchi, E., Florio, M. & Gambaro, M. 2011, "Telecom reforms in the EU: Prices and consumers satisfaction," Telecommunications Policy, vol. 35, no. 4, pp. 382-396.
Becerra, E.P. & Korgaonkar, P.K. 2011, "Effects of trust beliefs on consumers online intentions," European Journal of Marketing, vol. 45, no. 6, pp. 936-962.
Benzoni, L., Deffains, B., Nguyen, A.T. & Saleese, O. 2011, "Competitive Dynamics Between MNOs in the Mobile Telecommunications Single Market: Lessons from the U.S. Experience," Communications & Strategies,, no. 82, pp. 127-145,179-180,182.
Analysing Organisation: Using relevant theoretical perspectives frameworks, critically analyse organisation choice.
Analyzing organization is the process of assessing the organizations systems, functionality and capacity so as to increase the organizations performance, efficiency and overall output. This is done by using various theories and models whose aim is to understand the structure of the organization, technology and behavioral relationships Bate, Khan, & Pye, 2000.
This should be a periodic and detailed activity that assists the organizations management to identify any inefficiency or problems that may have risen and have not been dealt with the management will then come up with strategies to deal with them.
Compulyzed Telecommunications is a telecommunications company dealing with telephone, cabling, and internet provision services for both home and corporate clients. Compulyzed Telecommunications had an increase of 1.7% operating profit in the fiscal year 2011 as compared to the previous year this was…
Barney, J.B. (1995). Looking inside for Competitive Advantage. The Academy of Management Executive (1993-2005), 9(4), 49-61.
Bate, P., Khan, R., & Pye, A. (2000). Towards a Culturally Sensitive Approach to Organization Structuring: Where Organization Design Meets Organization Development. Organization Science, 11(2), 197-211.
Becker, I., & Flaxer, E. (2008). Analysing the Hierarchical Organization of Text by Using Biologically-Inspired Statistical Methods. [Article]. Journal of Quantitative Linguistics, 15(4), 318-339. doi: 10.1080/09296170802326657
Bloodgood, J.M., & Bauerschmidt, A. (2002). Competitive Analysis: Do Managers Accurately Compare Their Firms To Competitors? Journal of Managerial Issues, 14(4), 418-434.
Communication Upgrade Plan
Communications Upgrade Plan
The Abco Company wishes to upgrade its telecommunications technology to a system that is more efficient than the outdated Centrex system now in place. As part of the upgrade plan, the CEO has asked for an explanation of the various systems and technologies available for the upgrade. This research explores various technologies and recommends the proper solution for the business problem at hand.
Communications Upgrade Plan
The Centrex phone system has been the standard in business telecommunications since the 1960s. The system has been the only system of this type for many years. usinesses, such as Abco have had their Centrex System for many years. However, aside from being outdated technology, the Centrex System is no longer the most cost effective solution for businesses. The Abco Corporation has had its Centrex system for as long as anyone can remember. Until recently, no one had…
Callahan, R. (2008). Businesses Move to Voice-over-IP. 12 September 2008. Forbes.com.
Retrieved from http://www.forbes.com/2008/12/09/skype-vonage-ringcentral_leadership_clayton_in_rc_1209claytonchristensen_inl.html
This article explores the advantages and move towards VoIP in many businesses.
CISCO. (2011). Quality of Service for Voice over IP. Cisco Systems. Retrieved from http://www.cisco.com/en/U.S./docs/ios/solutions_docs/qos_solutions/QoSVoIP/QoSVoIP.html
Motorola (Moto 360)
Introduction to company
Motorola is one telecommunications company that has always been a leader in the development and launching of trendsetting innovative products. Its rich history is characterized by numerous achievements as the pioneer of several technologies. While several corporations subscribe to the notion that churning out ideas is the instrumental factor in coming up with revolutionary products, Motorola has always focused on the big picture - the essence of their business (Strategic Direction, 2010).
For close to eight decades, the company has spearheaded several innovations in the field of telecommunications and as a result achieved great successes like their feat of being the company that made the equipment through which the first words from the moon were transmitted. It was also the leader of the cell phone revolution having developed DynaTac, the first cell phone that was handheld. Motorola is also credited for being the first…
Competitive Analysis of Motorola (2014) Retrieved from http://www.***.com/view.asp?id=161863
Georgieva, et. al. (2010).Motorola- Integrated Company Analysis. Retrieved from http://business.library.wisc.edu/resources/kavajecz/10_Fall/Motorola_Report.pdf
GadgetzArena (2014). Motorola launched Moto 360 at IFA 2014. Retrieved from http://blog.gadgetzarena.com/news/motorola-launched-moto-360-ifa-2014/
Hyder, Z. Burrows, M. & MacKinnon, A. (2008). Strategic Report for Motorola, Inc. Retrieved from http://economics-files.pomona.edu/jlikens/SeniorSeminars/harknessconsulting2008/pdfs/Motorola.pdf
total 3000 words: Organisation - Telkom South Africa Questions strategy theory applicacable models 1. Undertake a resource based analysis Telkom, South African telecommunications company comment implications analysis future strategy organisation
Telkom South Africa
The telecommunications industry is the fastest growing industry at an international level. It relies on innovation and developments and it impacts all aspects of life. The telecommunications industry in the Western Hemisphere is generically assumed as the leader of the world, possessing the most impressive resources and developing the most impressive technologies. Aside from the United States however, intense telecommunications is also present in Japan, China or ussia.
In the global discussion of telecommunications, South Africa is often overlooked as a region noteworthy of attention. Nevertheless, the African continent does possess an impressive telecommunications company, which operates in 38 countries and which could easily pose competition to the more commonly known westerner companies. This is the Telkom…
Barney, J.B., Clark, D.N., 2007, Resource-based theory: creating and sustaining competitive advantage, Oxford University Press, ISBN 0199277680
Doole, I., Lowe, R., International marketing strategy: analysis, development and implementation, 5th edition, Cengage Learning EMEA, ISBN 1844807630
Grant, R.M., 2005, Contemporary strategy analysis, 5th edition, Wiley-Blackwell, ISBN 1405119993
Kinyanjui, K., 2011, Telkom South Africa's internet sector merger intensifies surf wars, All Africa, http://allafrica.com/stories/201106030511.html last accessed on August 3, 2011
According to AISS such contacts provide young people with the opportunity to understand how amateur radio operates, and to enlarge their awareness in communications technology (International Space Station eference).
In addition, using amateur radio in the classroom is also appealing because the FCC has altered some of the licensing guidelines to make it easier for teachers to get the license needed to supervise various amateur radio activities in the classroom (Amateur radio education and technology program). Amateur radio also serves the purpose of teaching students skills associated with wireless communications that will be valuable to them in the workforce. The association also asserts that amateur radio can be used in the classroom to promote lifelong learning (Amateur radio education and technology program).
A report entitled "Amateur adio -- a Powerful Voice in Education" explains the education and technology program. According to this report the program began in 2000 with two…
With the advent of information technology, the ways different aspects of life work and operate have changed a great deal. The advancement in telecommunication sector have revolutionized and redefined the communication systems at all aspects around the world. The process of bringing the world closer that started with the invention of Morse codes has now entered an era of its own where distances of miles are bridged to a few seconds. This is the world of internet protocol. The invention of the internet and then its integration with the telecommunication system has redefined the meaning of communication and revolutionized the way it is done all together.
Blue Wire Communication Solutions Inc. is a company that deals in providing to comprehensive communication solutions, products and services to its customers. The customer base of the company includes both B2B and B2C customers. The company will be providing a diverse range of…
Bielski, L. (2005). IP Call Centers: Coming Online Slowly but Surely Especially for Small to Midsize Firms, Options Begin to Emerge for Banks. ABA Banking Journal, 97(2), 70+. Retrieved March 4, 2012, from Questia database: http://www.questia.com/PM.qst?a=o&d=5008964700
Godwin-Jones, R. (2005). Skype and Podcasting: Disruptive Technologies for Language Learning. Language, Learning & Technology, 9(3), 9+. Retrieved March 4, 2012, from Questia database: http://www.questia.com/PM.qst?a=o&d=5011372410
Hazlett, T.W. (2006). Rivalrous Telecommunications Networks with and without Mandatory Sharing. Federal Communications Law Journal, 58(3), 477+. Retrieved March 4, 2012, from Questia database: http://www.questia.com/PM.qst?a=o&d=5016726073
Lookabaugh, T., Ryan, P.S., & Sicker, D.C. (2006). A Model for Emergency Service of VoIP through Certification and Labeling. Federal Communications Law Journal, 58(1), 115+. Retrieved March 4, 2012, from Questia database: http://www.questia.com/PM.qst?a=o&d=5013911010
The one redeeming factor of these systems that comprise the Siebel CM platform is the data portability and opportunity to move the data into a SaaS-based platform.
2. Microsoft CM and Sales Force Automation - the consumer business is running the latest edition of Microsoft Dynamics CM. The problem with this CM system is the lack of mobility options as Microsoft lags behind SaaS-based CM system providers with support for the Apple iPad and other tablet and smartphone devices.
3. SAP -- the procurement and supply chain management system in use by Verizon today, in addition to their centralized Enterprise esource Planning (EP) system, is an SAP /3 instance located in their corporate headquarters in New York, New York. Verizon designed the system to be multi-instance so each operating division would have the opportunity to customize procurement, supply chain and pricing to their specific needs. The problem is that the…
Adalikwu, C. (2012). Customer relationship management and customer satisfaction. African Journal of Business Management, 6(22), 6682.
Chen, I.J., & Popvich, K. (2003). Understanding customer relationship management (CRM): People, process and technology. Business Process Management Journal, 9(5), 672-688.
Hsin, H.C. (2007). Critical factors and benefits in the implementation of customer relationship management. Total Quality Management & Business Excellence, 18(5), 483.
Limbasan, a., & Rusu, L. (2011). Implementing SaaS solution for CRM. Informatica Economica, 15(2), 175-183.
The UAE has one of the most open economies in the world. And its vigorous economic partnership with the United States reflects the UAE's function as a regional leader in terms of economic restructuring, openness to international trade and investment, and political stability (UAE-U.S. Economic elationship, 2011)
The volume of U.S. exports and foreign direct investment into the UAE in recent years has grown considerably and is likely to continue to grow in the future. This growth reflects the progressively more diversified UAE economy as well as the country's leading role as a modernizing power in the Arab world.
The country is the biggest export market for the United States in the Middle East and, in 2010, was the 21st largest export market for the United States internationally.
The UAE buys goods from every state in the United States, as well as the District of Columbia, Puerto ico, and the…
Doing business in the UAE. (2009). Retrieved from http://www.pkf.com/media/131854/doing%20business%20in%20the%20uae.pdf
Hill, Charles W.L. (2007) International Business: Competing in the Global Marketplace
(6/E), Irwin publishers, London.
Overseas Business Risk -- United Arab Emirates. (2011). Retrieved from http://www.ukti.gov.uk/export/countries/asiapacific/middleeast/unitedarabemirates/ov erseasbusinessrisk.html
Wireless although the performance of Cingular has been mediocre also. The new Cingular expects that the added network coverage from at & T. Wireless will assist in opposing that belief nearly from the very beginning. (FCC OKs Cingular, at&T Wireless Merger)
The merger is regarding placing two companies in unison that do not have the metrics to go for the optimum services. Whereas there is scanty reservations regarding the amalgamation gives Cingular instruments to perk up customer satisfaction, the company has to proceed very speedily. Since in excess of 170 million subscribers are at present using a mobile phone in the United States, the phenomenal surge in the recent years is sure of slowing down. Meanwhile, the customers of at & T. Wireless has been deserting at the rate of 3.5% per month during 2004 which is worrying given that rivals Verizon and Nextel Comunications Inc. has been losing their…
Cingular, att Wireless merge after clearing last hurdle. October 26, 2004 Retrieved at http://economy.news.designerz.com/cingular-att-wireless-merge-after-clearing-last-hurdle.html . Accessed on 22 November, 2004.
Cingular Completes at&T Wireless Takeover. October 26, 2004. Retrieved at http://www.consumeraffairs.com/news04/cingular.html . Accessed on 22 November, 2004.
Consumers Will Pay Big for Cingular/at&T Merger, Study Warns. May 27, 2004 Retrieved from ttp:/ / www.consumeraffairs.com/news04/att_merger_phoenix.html. Accessed on 22 November, 2004.
Customer Benefits. 2004. Retrieved at http://www.newcingular.com/c_benefits.html. Accessed on 22 November, 2004.
This is one company that encourages the customer service representatives to develop relationships with the customers so that they can ask for individuals when and if they need to call back. I enjoyed this aspect of the job because everywhere I had worked before, we had a contact with the customers and the chances were extremely slim that we would ever hear from or speak to that customer again. There were many customers I enjoyed talking to and wished I could handle their future needs.
A learned through my experience that customer service can make or break a company. Several of the things my experience has taught me include:
set yourself above your existing competition (Customer, 1992).
A make it difficult for new competition to get a foothold in your market (Customer, 1992)."
Observations and eflections
When I first began my career in customer service I believed it was a…
Customer service: back to basics is better.
Public Management; 12/1/2004; Clark, Doug
How to win through great customer service.
Canadian Manager; 3/22/1992
For the C-level executive team at Oasis the most critical strategic decision with regard to Web 2.0 technologies is processes, systems and functional areas can take the greatest advantage of their benefits. It is clear that the globally-based distributed order management process could be much more collaborative given its breadth of activity across so many manufacturing centers. The need for creating a collaborative distributed order management system globally is what differentiates best-in-class manufacturers from those that struggle to stay profitable (Alt, Gizanis, Legner, 2005). The use of Web 2.0-based applications for enabling greater levels of collaboration globally in the Oasis product development teams is also a high priority, as this specific process is essential for the new product development and introduction (NPDI) process to be effective. The rapid adoption of collaborative new product development processes has continued to revolutionize the development of new products and services, and has been particularly…
Adel M. Aladwani. 2001. Change management strategies for successful ERP implementation. Business Process Management Journal 7, no. 3, (January 1): 266-275.
Rainer Alt, Dimitrios Gizanis, and Christine Legner. 2005. Collaborative order management: toward standard solutions for interorganisational order management. International Journal of Technology Management 31, no. 1,2, (January 1): 78-97.
Bernoff, J., and C. Li. 2008. Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review 49, no. 3, (April 1): 36-42.
(Brown, He, 2007)
Further, midrange systems can support a few thousands users, and often have operating systems more focused on distributing resources throughout a network vs. being a computing-intensive system. While there is increasingly a focus in midrange systems to provide both distributive support for networks and computing power, the predominant use of these systems is in synchronizing the many databases a small to mid-size organization up to a few thousand users need. Mid-range systems have also become pervasively used throughout a variety of specialized uses, sometimes called vertical markets. The IBM as/400, one of the most popular midrange systems, has literally hundreds of thousands of applications that have been created just for a specific vertical market need.
Mainframes on the other hand are used for much more compute-intensive tasks including the completion of massive transaction sets and database calculations. A mainframe is typically used for also managing the entire array of integration…
The Case for Diversification
Deltacom/Earthlink is facing a challenging operating environment. As a regional player in an intensely-competitive market, we face an uncertain future. We acquired Deltacom in order to facilitate future growth, but a quick look at our financials indicates that our growth has flatlined and our profits declined to almost nothing last year (MSN Moneycentral, 2013). One of the issues is that there was considerable overlap between Earthlink and Deltacom, and we felt that this would provide us with synergies, in reality it simply made us bigger without enhancing our operations or reducing our risk. At this point, we probably need a new strategic direction in order to ensure our future survival. Diversification is one of the best strategies to achieve this.
In portfolio management, diversification is a strategy where a number of different types of investments are created in a single portfolio (Investopedia, 2013). The…
Investopedia. (2013). Definition of diversification. Investopedia. Retrieved November 22, 2013 from http://www.investopedia.com/terms/d/diversification.asp
Investopedia. (2013). Risk and diversification. Investopedia. Retrieved November 22, 2013 from http://www.investopedia.com/university/risk/risk2.asp
Katzenstein, J. (2013). Diversification strategies. California State University. Retrieved November 22, 2013 from http://som.csudh.edu/depts/adjunct/jkatzenstein/mgt490/Diversification%20Strategy%20Presentation.ppt
MSN Moneycentral (2013). Earthlink. Retrieved November 22, 2013 from http://investing.money.msn.com/investments/stock-income-statement/?symbol=elnk
The first three organizations in line to recuperate their funds were Citigroup, J.P. Morgan and General Electric Group. They had been offering financial solutions and encouragement to purchase the WorldCom stock based on a favorable business relationship. However, at the time when bankruptcy procedures were commenced, the three organizations recognized their losses and intended to recuperate them.
A succinct presentation of the period surrounding the crisis could be reveled by the media stories:
27 June 2002 - information on the people affected by the WorldCom crisis become available - about 60 banks across the globe had granted loans to the organization or purchase bonds
27 June 2002 - SEC charges the organization with fraud and three organizational leaders are subpoenaed before a governmental committee
28 June 2002 - John Sidgmore announced a cut in costs by $1 billion and the downsize on 17,000 employees
U.S. President George Bush condemns organizational…
Cooper, C., 2008, Extraordinary Circumstances: The Journey of a Corporate Whistleblower, John Wiley and Sons Inc.
Eichenwald, K., August 8, 2002, for WorldCom, Acquisitions Were Behind its Rise and Fall, New York Times
Faber, D., September 8, 2003, the Rise and Fraud of WorldCom, CNBC
McCafferty, J., July 2004, Extreme Makeover: How Robert Blakely and an Army of Accountants Turned Fraud-Ridden WorldCom into Squeaky-Clean MCI, CFO, No. 46
My personal website is also build around the same principles mentioned above. This is because I had taken the assistance of the company' it manager (she is a part of my social network), to build my website.
The shortcomings of the website and plans for further improvement
The company's Website content of is not added frequently which is not good for search engine ranking. The content is not easy to find and is not open for consortium. The target audience is not being properly managed and the present circle of clients is not being dominated. Furthermore, press releases, keyword pertinent articles should be added daily to the website as a strategy to increase the frequency to new content. In the same way, my personal website too needs all of these improvements and the company's it manager is working towards meeting these ends.
Gindin, S.E. (1999). Guide to email and…
Gindin, S.E. (1999). Guide to email and Internet in the workplace. The Bureau of National Affairs, Inc. Available at http://www.info-law.com/guide.html
The Financial Times Limited, (2007). Social networking hits the workplace. Available at http://www.krem.nl/Downloads/Social_Networking_hits_the_Workplace_TheFinancialTimesLimited_apr07.pdf
Perth Communications (2003). Perth Communications; it is time we talked. Available at www.perthcomm.com/spectralink.asp
Website Critique: taken at http://www.nectarmarketing.com/website-consulting/website-critique.shtml
The FCC and National Broadband Policy
The Federal Communications Commission was establish in 1934 as a standalone government agency that was created to regulate the communications capabilities of the United States. As part of the agencies charter, there is the provision that the agency maximize the use of the spectrum that is available through competition and innovation. The role of the FCC has evolved over the years with the introduction of new technologies. hereas once the FCC was primarily concerned with voice and radio portions of the spectrum, now the agency must regulate a more complex sphere of communication technologies that include both the landline and wireless network bandwidths.
The FCC is truly a powerful organization with their oversight of the public spectrum. The organization has an objective of ensuring that U.S. population has access to communication technologies as well as the latest innovations in the industry. However,…
Acquisti, A. (2004, February). The Economics of Privacy. Retrieved from Heinz School: http://www.heinz.cmu.edu/~acquisti/papers/acquisti_privacy_economics.ppt
Anderson, N. (2010, August 17). Your fears confirmed: "up to" broadband speeds are bogus. Retrieved from ARS Technica: http://arstechnica.com/tech-policy/2010/08/your-worst-fears-confirmed-real-broadband-speeds-half-of-whats-advertised/
Atkins, R. (2007, June). The Case for a National Broadband Policy. Retrieved from The Information Technology and Innovation Foundation: http://www.itif.org/files/CaseForNationalBroadbandPolicy.pdf
Economics and Statistics Administration. (2010, November). Exploring the Digital Nation. Retrieved from U.S. Department of Commerce: http://www.ntia.doc.gov/files/ntia/publications/esa_ntia_us_broadband_adoption_report_11082010_1.pdf
Information Technology (IT) is a broad-based term that includes a combination of the acquisition, processing, storage and dissemination of information in a computing or telecommunications platform. In terms of a scientific discipline, it is relatively new, appearing in a 1958 article in the Harvard Business Review in which the authors said, "this new technology does not yet have a single established name. e shall call it information technology (IT)" (Dunn, 2011). The field has been part of the tremendous growth in computing and telecommunications, and remains vital -- it is behind the recent emergence of next generation web technology, bioinformation, cloud computing, global information systems, and large scale databases.
The IT area manages technology in a wide variety of fields that include software, hardware, information systems, and programming languages. IT professionals perform a wide variety of functions from installation of applications and hardware to designing and maintaining complex networks and…
Benefits of Technology use. (2003, January). Retrieved from U.S. Department of Education: http://www2.ed.gov/about/offices/list/os/technology/plan/national/benefits.html
Pros and Cons of Modern Technologies. (2008, September 17). Retrieved from Tech Aid: http://www.techacid.com/2008/09/17/pros-and-cons-of-modern-technologies/
Technology Transfer in the Food Industry. (2-11, October 14). Retrieved from CSIRO: http://18.104.22.168/en/Outcomes/Food-and-Agriculture/Food-industry-technology-transfer.aspx
Dunn, J. (2011, November 11). The Fascinating History of Information Technology. Retrieved from Edudemic.com: http://edudemic.com/2011/11/history-of-it/
Secured real time protocol (STP) is also being identified to enhance the security parameter of WAN and LAN network elements. "STP provides protection with encryption keys for wired and wireless networks including bandwidth limited channels." (Guillen and Chacon 2009 P. 690). There is also a growing use of IP secure to protect organization from the interception of data over the LAN and WAN environment.
To enhance network security, Chen, Horng, & Yang (2008) postulate the use of public key cryptography. While there is a growing use of public key cryptography, there is still a shortcoming identified with the use of public key cryptography in the LAN and WAN environment. Since the public key is being kept in a public file, it is possible for an active intruder to forge the contents of the public key and use it to get access onto the data kept within the network system. To…
Chen, T. Horng, G. & Yang, C. (2008).Public Key Authentication Schemes for Local Area. Informaticia.19 (1):3-16.
Fetterolf, P.C. & Anandalinga, G. (1992). Optimal design of LAN-WAN internetworks:
an approach using simulated annealing. Annals of Operations Research. 36: 275-298.
Guillen, P.E. & Chacon, D. A (2009). VoIP Networks Performance Analysis with Encryption Systems. World Academy of Science, Engineering & Technology. 58: 688-695.
Confidence in Hong Kong's legal system is a direct result of its links with the rest of the world. if, in our haste to use Chinese, we change the standard and the meaning of the law, and non-Chinese speakers get pushed out of practice, then we risk losing those links.' The traditional Chinese structure has focused on mediation for civil and commercial cases, with lawyers widely viewed as troublemakers, and on executive punishment for criminal cases; there has been no history of justice through an adversarial process. As the Asian Wall Street Journal warned, "A drift into linguistic balkanization -- part English and part Cantonese, plus jargon grafted from the Chinese mainland -- could unmoor Hong Kong from the international business community." (Callick, 1998, p. 84)
Part of doing business with a foreign county is seeing how they see you. It was essential to impress upon the American companies with…
Austin, Michael. "Saul and the social contract: constructions of 1 Samuel 8-11 in Cowley's 'Davideis' and Defoe's 'Jure Divino.'." Papers on Language & Literature 32.4 (1996): 410+.
Hong Kong Telecom
Since DuPont's beginnings in the 19th century, the company has been continually at the forefront for: innovation, research and development. This is because they were focused on addressing host of different needs in society through: using various techniques to improve the lives of their customers and the different organizations they were working with. As, time went by the corporation continued to innovate and adapt to the various changes they were facing. Evidence of this can be seen with their expansion into a wide variety of areas including: biotechnology and the use of a host of different chemically-based products that are a part of many household as well as industrial items. This is a dramatic shift from DuPont's early beginning as a manufacturer of gunpowder in 1802. ("History of DuPont," 2011) To fully understand how these transformations have taken place requires: examining various technology / telecommunication issues and how other…
DuPont Engineering Polymers. (2011). DuPont. Retrieved from: http://www.newmaterials.com/Customisation/Companies/DuPont_Engineering_Polymers.asp
History of DuPont. (2011). DuPont. Retrieved from: http://pc.dupont.com/dpc/en/U.S./html/common/about/dr-history.html
Reengineering and Compensation. (2011). DuPont. Retrieved from: http://www.dupontlegalmodel.com/reengineering-and-compensation-trends-and-their-impact-on-partnering/
Burns, D. (2008). A Better Way to Gauge Profitability. Journal of Accountancy. Retrieved from: http://www.journalofaccountancy.com/Issues/2008/Aug/ABetterWaytoGaugeProfitability
Soure Kodakanhi et al. (2006) iting Shreyer (1999), Table, page 19
Further reported by Kodakanhi et. al, is the fat that one of the Afrian ountries, and there are many, that faes poverty and inequality disaster is the ountry of Ghana. Advanes in tehnology in Ghana are stated to be "meager sine its independene in 1957." (2006) the eonomi development model based on it for developing ountries takes into aount the major onerns to it advent into these ountries whih are those of the: (1) Inability to invest in the it field due to poor finanial infrastruture; and (2) inadequate human power with the knowledge of it." (Ibid) the eonomi model, whih has been proposed, is one that has larger foreign investment and government poliies in support of it development as well as an awareness on the…
cited in Raji, Ayoade and Usoro, 2006) the roles that government play in the facilitation of appropriate use of ICT include: (1) approval of policies for the major sectors of the industry [National Telecommunications Policy, National Information
UMUC Haircuts Stage
Process Models -- Technology Solution
Strategy for Competitive Advantage: Increase customer loyalty and customer base (from advertising and foot traffic) through marketing and the assessment of the shop location and potential marketing partners.
Business Process to Improve: Employee scheduling.
Business Process Explanation
Current business process. Scheduling employees is one of the most time consuming tasks facing Myra, the owner of UMUC Haircuts. The current employee scheduling process is conducted entirely by hand. When Myra hires a new employee, she asks them to identify their availability according to three categories: 1) Best and most consistently free days and times; 2) generally free days and times; and 3) days and times reserved for personal needs. Myra makes every effort to work with her employees to optimally schedule according to their personal needs, which include time to attend classes, work a second job, and care for their children or elderly…
Bucklin, L.P. And Sengupta, S. (1993, April). Organizing successful co-marketing alliances. Journal of Marketing, 57(2), 32-46. Retrieved http://groups.haas.berkeley.edu/marketing/PAPERS/PBUCKLIN/organ.txt
Heineman, G.T. And Councill, W.T. (Eds.) (2011). Component-based software engineering: Putting the pieces together. Addison-Wesley, Boston, MA.
OSdata.com. (2006). Retrieved http://www.osdata.com/system/system.html
The Act is not adaptable, it is not distinct in nature and it is costly to implement (eynolds, 1995). These factors have allowed the public to disregard the members of the society that were supposed to be protected by the Law. It has been difficult to distinguish the groups that are protected by the Act, to ensure the Act is understood and applicable, the Act should be refined, reworded and simplified to ensure that it is easily understood and adapted (Lande, 1998).
Employers have in a greater way been able to deny disabled people employment although the disabled person may be in a position to perform most of the responsibilities; they are not given the opportunity to prove their ability to perform. The employer refuses to hire the person not on the basis of inability to perform but because they are physically disabled (Shaw, 2008). Whenever an employee is terminated…
Shaw, K. (2008). The Disability Rights Movement -- The ADA Today. Academic Search Premier 4(2), 20-25.
Meneghello, R., & Russon, H. (2008). Creating a Movement: The First 18 Years of the ADA. Academic Search Premier. 4, 21-25.
Hermes, J. (2008). Attempt to Broaden Disabilities Act Concerns Some College Officials. Chronicle of Higher Education. 40, A23-A23
Lande, R. (1998). Disability law: Problems and proposals. Southern Medical Journal, 6, 518.
It is important that we be allowed to pursue our business interests with a minimum of government interference. Given that the FTC and DoJ already enforce antitrust legislation, it seems unethical that the FCC also enforce such codes, specifically focused on our particular business.
I believe DI should support the proposed changes. The company would benefit from the opportunity to expand our media properties both horizontally and vertically. It would also give us greater opportunity to exit the business should we so desire in future. Ethical concerns about media consolidation are largely unfounded, especially in light of the way that the Internet provides a low-cost voice for alternative media outlets. The Telecommunications Act of 1996 has significantly reduced barriers to entry in the television business, so the free market can dictate which outlets will have an audience and which will not. Moreover, the FCC's Fairness Doctrine, upheld by the Supreme…
Klinenberg, Eric. (2006). Mega-Merger Mania. The Nation. Retrieved December 16, 2008 at http://www.thenation.com/doc/20060703/klinenberg
No author. (2008). Hart-Scott-Rodino. Federal Trade Commission. Retrieved December 16, 2008 at http://www.ftc.gov/bc/hsr/
McChesney, Robert W. & Nichols, John. (2008). Who'll Unplug Big Media? Stay Tuned. The Nation. Retrieved December 16, 2008 at http://www.thenation.com/doc/20080616/mcchesney
No author. (2008). Telecommunications Act of 1996. Federal Communications Commission. Retrieved December 16, 2008 at http://www.fcc.gov/telecom.html
The main feature of my viewpoint concerning the importance of being an IT manager that has been changed following the readings and interactions with others has been just how essential the IT manager position is to the success of companies of all types and sizes. An army may move on its stomach, but it is reasonable to suggest that many companies today move on their information technology resources. In this regard, Jia, eich and Pearson emphasize that, "The role of the IT function within the organization has expanded considerably in recent years, driven by changing expectations from business and the evolving technological environment" (2008, p. 294). Therefore, a responsive and well informed information technology manager can therefore contribute to the difference between success (and failure) of their enterprises in ways that have never been possible in the past (Desai, Hart & ichards, 2009). In fact, Jia and her associates (2008)…
Kumuyi, W.F. (2006, December). Africa: The leaders we need. New African, 457, 38-40.
Information System/Internet Strategy
Information technology and Internet systems have become such an integrated part of life today that all businesses of any significant size have at least some form of electronic media as part of their daily operations. Indeed, it is difficult to imagine how any business could function without at least an e-mail platform or an electronic database connection. What I have learnt about decision making, the role of information, information systems, and knowledge management should help me in my current job situation, when thinking critically about the ways in which other businesses conduct their operations, and in constructing my own operations should I be a business owner in the future. This knowledge can be applied to my current work situation at the telecommunication company Orange, as well as to a group investigation I was part of for the Manchester University.
The Orange company, where I am currently employed,…
Davenport, T.H. (2006, Jan). Competing on Analytics.
Maes, R. (2009). An Integrative Perspective on Information Management.
Peppard, J. (1999). Information management in the global enterprise: an organising framework. European Journal of Information Systems, Vol. 8.
At the center of technology's contributions to learning is the enablement of long-term retention of abstract, often complex concepts that are not intuitively gasped through more traditional learning methods. The ability to create technology-based learning platforms that enable greater levels of autonomy, mastery and purpose are critical for getting students at any level to their educational goals (Vigentini, 2009).
Vigentini, L. (2009). Using learning technology in university courses: Do styles matter? Multicultural Education & Technology Journal, 3(1), 17-32.
What leadership skills are needed to manage a virtual team?
For a virtual team to excel, the leader must strive to move beyond transactional or short-term management strategies to embrace transformational leadership. This makes the overall direction of a team much more unified and focused on a common goal. Transformational leaders of virtual teams also have the ability to instill trust by creating many opportunities for collaboration and communication as well…
(Ahmadi, Helms, Ross, 2000)
Cascio, W.F., & Shurygailo, S. (2003). E-leadership and virtual teams. Organizational Dynamics, 31(4), 362-376.
Dehning, B., Richardson, V.J., Urbaczewski, a., & Wells, J.D. (2004). Reexamining the value relevance of E-commerce initiatives. Journal of Management Information Systems, 21(1), 55-82.
Gokmen, a. (2012). Virtual business operations, e-commerce & its significance and the case of turkey: Current situation and its potential. Electronic Commerce Research, 12(1), 31-51.
technologies that are readily available for in-home internet access. You should consider practical as well as technical differences in your comparison. Do not include Frame elay or ATM as these are primarily larger scale business solutions.
Higher-speed standards up to 300+ Mbps
802.11n uses (MIMO) technology and a wider radio frequency channel.
It provides a mechanism called frame aggregation to decrease time between transmissions
Channels operating at 40 MHz are another feature incorporated into 802.11n
The transmitter and receiver use pre-coding & post-coding techniques to achieve the capacity of a MIMO link
A video conference is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions simultaneously
ITU H.320 is known as the standard for video conferencing over integrated services digital networks
H.264 SVC is compression standard that enables video conferencing systems to achieve highly error resilient
Desire2Learn solution, as offered and administered, represents the cutting edge of an all-inclusive and full integrated online learning solution for egis University students. Getting the solution to coalesce and operate on a continuing basis in a way that allows for continuity and ongoing success and upgrades requires a lot of moving people and parts that must be arranged and wielded in a way that is transparent to the students when it needs to be but "wows" the students when it works as it should. While it's a very complex system, Desire2Learn is a boon for student learning and represents the best of online and ground-based learning at the undergraduate and graduate level.
The Parts of the System
The first, and most important, part of what makes Desire2Learn operate and function is the department and staff that design, update and maintain the system. The key parts to assembling and maintaining an…
Alter, S. (2006). The work system method: connecting people, processes, and IT for business results. Larkspur, CA: Work System Press.
Hosenball, M. (2014, February 25). House oversight panel seeks documents on Target breach. chicagotribune.com. Retrieved February 26, 2014, from http://www.chicagotribune.com/news/sns-rt-us-usa-target-20140225,0,2610995.story
UKSW. (2014, February 26). Semangat.: System development life cycle. Retrieved February 26, 2014, from http://npermana.mhs.uksw.edu/2012/11/system-development-life-cycle_3846.html