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algreens Stores Analysis Approach to Quality Management
Preface: Organizational Profile (Organizational Description & Challenges)
algreens deserves the fame and public recognition throughout America, after working on serving the community with health care products and information. Charles R. algreen, Sr. established the company in Gallesburg, Illinois, in 1901. The company was merely a small building, which then developed into the largest chain of drugstores.
algreen's unique strategy from the very beginning of its working process was giving the customers personal attention and reliability of order delivery. Since algreen Sr. started the store, he had invented the "two-minute drill," a famous strategy where algreen would take the order and engage the customers in friendly conversation while their orders were fulfilled. The orders were delivered to their door immediately, in minutes after they called.
The strategy gives the strong point on innovation, service or customer orientation and business reliability. algreen seems to know…
Boston Business Journal. Walgreens Settles Hazardous Waste Claim. Jan 24, 2003. Boston Business Journal. Apr. 12, 2003. Web site: http://boston.bizjournals.com/boston/stories/2003/01/20/daily53.html
Business Week Online. Walgreen's New Pharmacist-in-Chief. Mar. 26, 2003. Newsmaker Q&A. Business Week. Apr. 12, 2003. Web site: http://www.businessweek.com/bwdaily/dnflash/mar2003/nf20030326_9189_db049.htm
Business Wire. ACNielsen Adds Walgreens to Category Business Planner Lineup. 2001. Apr. 12, 2003. http://www.findarticles.com/cf_0/m0EIN/2001_August_21/77358187/print.jhtml
Heller, Laura. Cornering America. 2002. Drug Store News.
algreens -- Compensation Analysis
Pay System and Benefits Package Overview
algreens has seen many changes in its industry and specific niche over the last decade. The rise of prescriptions by mail, ecommerce giants such as Amazon and EBay, the passage of the Affordable Care Act (ACA), and one of the worst economies since the Great Depression to name a few (agner & Orvis, 2013). ith this backdrop the company had an ambitious goal of reaching seven thousand stores in 2010 from just over four thousand stores in 2003; algreens was opening a store every seventeen hours at one point (agner & Orvis, 2013). The company's strategy was primarily based on location however the changes in the industry forced them to reinvent themselves and create a new strategy to remain competitive.
At the center of this strategy was using human resources to create a better customer experience. algreens looked at other…
Farfan, B. (N.d.). Company Mission Statements - Complete List of World's Largest Retail Missions. Retrieved from About Money: http://retailindustry.about.com/od/retailbestpractices/ig/Company-Mission-Statements/Walgreens-Drug-Store-Mission-Statement.htm
Tucker, G. (2014, May 1). Kathleen Wilson-Thompson Leads HR at Walgreens. Retrieved from SHRM: http://www.shrm.org/publications/hrmagazine/editorialcontent/2014/0514/pages/0514-wilson-thompson-walgreens.aspx
Wagner, M., & Orvis, W. (2013, August 27). Changing Structures and Behaviors at Walgreens. Retrieved from Strategy &: http://www.strategy-business.com/article/00195?pg=all
Walgreens. (2014). Benefits at Walgreens. Retrieved from Life at Walgreens: http://careers.walgreens.com/life-at-walgreens/benefits/#.VOXdLvnF8fY
Alternatives for Walgreens Drugstore
strategic choice evaluation paper. Please selected organization ( Walgreens) research .
Best value discipline, generic strategy, and grand strategy
The best value discipline for Walgreens is that of consumer intimacy. This means that the company will tailor its products and services to meet the needs of the refined customer. This can be seen in the company's strategy of incorporating various other items into their drug store. For example, the company recently introduced ink-jet cartridge refilling stations in the drug stores so that their stores can feel like office stores inside the drug stores.
The generic strategy of the company should focus on several items. First is the overall cost leadership. This involves the company setting up a system that achieves the highest economies of scale through a low cost distribution system. The company should also introduce policies that institute tight controls on cost and structure the…
Porter, M. (1987). From Competitive Advantage to Corporate Strategy. Harvard Business Review, May-June (3), 43 -- 59.
Porter, M.E. (1998). Competitive advantage: creating and sustaining superior performance: with a new introduction. New York: Free Press.
As the world becomes more globalized, international firms will have to focus on the complexities of creating culture. As with any international business element, no two solutions will illicit the same results. What may be acceptable in one country could potentially be shunned in another. Adding more complexity to the culture problem is the application of corporate standards and values within an international context. A country that emphasized individualism may not properly adhere to corporate culture of collectivism. It is therefore important to understand the culture influences that determine individual behavior with a particular country. It is then important to address any discrepancies and institute solutions that may overcome these cultural barriers.
Walgreens was started in 1901 within the United States and has quickly grown into one of the world’s largest drugstore chains. Its overall size and scale allow the company to penetrate many of the world’s strongest and fastest…
1. Epstein, M., & Roy, M. (2003). Improving sustainability performance and Culture: Specifying, implementing and measuring key principles. Journal of General Management, 29(1), 15-31
2. Ginter, P., Ruck, A., & Duncan, W. (1985). Planners’ perceptions of the strategic management process. Journal of Management Studies, 22(6), 581-596
3. Hollingworth, M. (2009, November/December). Building 360 organizational culture. Ivey Business Journal Online.
4. Walgreens. (2010a). Mission statement. Retrieved from http://news.walgreens.com/article_display.cfm?article_id=1042
Forbes Magazine entitled, "In the Pill Box" discusses Walgreen's Drugstore and the challenge that it faces from Pharmacy Benefit Managers (PBM). The article begins by informing the reader of the astronomical growth of the Walgreen's company. The author explains that the company's stock has risen by 3,000% in the past 20 years and that the store plans to have over 7,000 stores by 2010. (Lambert) The article also asserts that the same-store sales increased by 9% in fiscal 2003. (Lambert)
The author contends that although the company is extremely success, there is a threat on the horizon. This threat comes in the form of Pharmacy Benefit Managers who show health organizations and employers how to make prescriptions drugs more cost effective. The article explains that PBM's often encourage these organizations to persuade patients to get long-term prescriptions through the mail instead of going to a pharmacy. Mail order pharmaceuticals are…
At the other end of the debate there are consumers who like to order their prescriptions through the mail. Some consumers do this even if it is not mandated by their insurance providers. In many cases consumers just find it more convenient to order prescriptions through the mail. In any case, the PBM's and the drugstores will continue to quarrel over which method is less expensive.
In my own opinion, it seems that Walgreen's should not have the right or ability to blacklist customers because of the decisions that are made by their healthcare providers. In many cases people are in dire need of receiving their medication and may not have time to ride around to different pharmacies just to get a prescription fulfilled. It is apparent to me that all Walgreen's is concerned with is its bottom line and they are willing to sacrifice the health of customers just to prove a point to PBM's. The fact of the matter is that consumers have a right to purchase prescriptions in any way that they see fit. Some people prefer going to a traditional pharmacists, while other prefer for the prescriptions to be brought to their homes. Walgreen's has to be careful not to ignore the needs and desires of consumers in the quest for greater profits.
Lambert, Emily. 2004. "In The Pill Box." Forbes Magazine
The Congruence Model for Organizational Analysis appears thorough in terms of both the internal and external environment. The model operates on the basis of inputs, throughputs and outputs, with the external environment providing feedback on inputs and outputs. The organization is regarded as a dynamic system, which is influenced by means of a number of variables. Of all the models, this one appears to be the most applicable to Walgreens.
Tichy's TPC Framework and Diagnosing Group and Individual ehavior are also regarded as particularly applicable to Walgreens, as a result of the significant influence of the environment. Tichy's model increases the complexity of the internal environment by recognizing that some relationships among variables are stronger than others. Environmental influence is recognized through inputs, outputs and the feedback loop. Diagnosing Individual and Group ehavior focuses mainly upon human relationships within the internal environment. It is also assumed that there are minimal…
Falletta, S.V. (2005)
Organizational Diagnostic Models: A Review and Synthesis. Retrieved at http://www.leadersphere.com/img/Orgmodels.pdf
Walgreens Health Services. (2009).
The feeling that I was cut out for this role of a pharmacist came when I was fascinated in the chemistry classes about the medications, and the origin of bio-medicals. My fascination and the interaction with the patients where I work have made me known and liked in the current place of work. That would take this argument to the work experience and qualifications.
3. I am now a student for the masters in biomedical science at Midwestern University. Earlier qualifications include a bachelor's degree in computer engineering from Iraq in 2004. I also have completed the pre-pharmacy courses. Thus I have had a strong academic background. Further along with my academic background, I have had working experience as a pharmacy technician. I have found pleasure in working for the Walgreen's Pharmacy for three years as a pharmacy technician. Working with the employer namely Walgreen's allowed me to develop skills…
Pharmacy sales in the United States are positive with growth expected to increase 20% 2005-2008 according to data published by benefit management companies and a market intelligence firm. The rate of increase is lower than it has been in the past five years. Trends negatively impacting the market include consolidation, new store openings, increased mail order, drug importation, and the growth of generic pharmaceuticals. Further, if medicare covers prescription drugs at lower reimbursement levels, profitability of the industry could be adversely affected
Given that GDP and retail sales show moderate growth and that pharmacy sales have high growth potential, algreen represents a good investment opportunity. algreen is the top drugstore chain in the United States and is will well prepared to come out ahead in an intensely competitive market to capture a huge portion of the growing market.
GDP Data (Figure 1)
CBO data. Retrieved November 6, 2005…
GDP Data (Figure 1)
CBO data. Retrieved November 6, 2005 at http://www.cbo.gov/showdoc.cfm?index=5773&sequence=1&from=0
Survey of Professional Forecasters data (overseen by Philidelphia FRB). Retrieved November 6, 2005 at http://www.phil.frb.org/econ/spf/index.html
Wachovia Bank data. Retrieved November 6, 2005 at http://www.wachovia.com/ws/econ/view/0,2705,00.pdf
When our family moved to United States five years ago, I began to see more opportunities for my chosen career unfold before me. Greater access to drugs and medicines, as well as improved treatments for my grandmother's condition, are the opportunities that led to my acquiring increased knowledge in pharmacy. I have fueled my passion in being a pharmacist while in Iran, and now I am ready to realize this goal in life by aspiring to attend in a medical school here in U.S.. Armed with my impressive credentials, field experience working as a pharmacy technician at Walgreen's, and personal history of being acquainted with the field of pharmacy through my grandmother's battle with Alzheimer's disease, I am now ready to start a new life as a pharmacist. Pharmacy as a career is the best path for fulfilling my aspirations to ease suffering among people, particularly the elderly, and perhaps,…
Communication & Price
The target market will be composed of major retailers like Walmart, Target, CVS, Walgreens, as well as, regional and national grocery chain pharmacies. Each of these retailers already contains a product mix for these products that is diverse and cost competitive. Thus the company will have to work to differentiate itself in every way possible. One strategy for differentiation could be the product packaging and the container.
The products should be packaged in a way that separates them from the rest of the crowd. One idea would be to offer a more portable bottle that would fit into someone's pants or purse much easier. Usually products in this niche are packaged in a child proof bottle or in an individually wrapped sheet in which you have to peel back some kind of plastic to be able to access a single dosage. There are many versions…
There is virtually zero paper work involved in merchandising the goods to the shops.
The documents prepared when merchandize is sold are minimum and include only check for the customer which is very comfortable and time saving. The sales point prints of all the check kept electronically in the system, only in the evening at the end of the day. The company keeps perpetual track of the records in the system and only at aggregate levels. The company also with employment of the mentioned above electronic system monitors and analyzes the costs incurred to deliver the goods to their sales point. Physical inventory is carried out only once a year, which is reasonable for the company of this size and for electronic system the company utilizes. The physical inventory is done only for the purposes to single out volumes of sold or spoiled products. The company targets to be cost…
Bargaining power of customers: Our main question here is whether al-Mart customers can walk away from buying a product at al-Mart and find it cheaper elsewhere. For the most part, the answer is no. al-Mart has built its reputation by providing products at a considerably lower price than its competitors (Is al-Mart good, 2005). Certainly, customers can try to find lower prices at other retailers; and the proliferation of the Internet also allows customers to visit several e-commerce retailers. However, al-Mart's ability to keep prices at rock-bottom, coupled with the fact that it has such dominant market share in America, means that the bargaining power of customers has been trending downward.
Bargaining power of suppliers: By most accounts, the bargaining power of suppliers is poor - al-Mart holds all the cards. If a supplier wants to sell to the U.S. retail market, it has to sell through al-Mart, given the…
Bhatnagar, Parija (2004). "The K-Mart-Sears deal." Nov. 17, 2004. Retrieved Oct. 19, 2006 from the CNN Web site at http://money.cnn.com/2004/11/17/news/fortune500/sears_kmart/ .
Fishman, Charles (2003). "The Wal-Mart you don't know." Retrieved Oct. 19, 2006 from the Web site for Fast Company at http://www.fastcompany.com/magazine/77/walmart.html .
Gallagher, Scott (2004). "Business level strategies." Retrieved Oct. 20, 2006 from the Web site for James Madison University at http://220.127.116.11/search/cache?p=business-level+strategies&fr=yfp-t-501&toggle=1&ei=UTF-8&u=falcon.jmu.edu/%7Egallagsr/WDFPD%2520-%2520Business.pdf&w=business+level+strategies&d=LlNaGpIFNgHG&icp=1&.international=us
Global Ethics Office (2006). Retrieved Oct. 19, 2006 from the Web site for Wal-Mart at http://walmartstores.com/GlobalWMStoresWeb/navigate.do?catg=8 .
Level 5 Leadership: Which is harder to cultivate within yourself: humility or will?
Level 5 leadership involves what Collins (2001) calls the "paradoxical blend of humility and will," (p. 13). As a result, Level 5 leaders are "a study in duality," as they exhibit other binaries, such as being both humble and fearless; both modest and willful (Collins, 2001). The complexity of human character makes it possible to hold two seemingly disparate qualities in check at any one time, knowing exactly when, how, and why to turn on one binary (like humility) versus the other. Collins expands upon the concept of Level 5 leadership in the opening sections of From Good to Great because Level 5 leadership is central to effectively motivating others and promoting the values of an organization.
Both humility and will are difficult qualities to perfect. All leaders possess both humility and will to a greater or…
"Humility Key to Effective Leadership," (2011). Science Daily. Dec 8, 2011. Retrieved online: http://www.sciencedaily.com/releases/2011/12/111208173643.htm
Sears, D. (2009). Incentive compensation best retention tactic. The Ladders. Retrieved online: http://www.career-line.com/job-search-news/incentive-pay-beats-salary-as-top-employee-motivation-retention-tool/attachment/incentive-compensation-best-retention-tactic/
Van Herpen, M., Van Praag, M. & Cools, K. (2005). The effects of performance measurement and compensation on motivation: An empirical study. De Economist 153(3): 303-329.
Level 5 leadership is not enough
Company vision must be clear
Must be a belief in the future ( POW "Stockdale Paradox")
Change is often slow and incremental ("Flywheel")
Simplicity of direction and goals (hedgehogs, not foxes)
Judicious but forward-thinking use of new technology
Level 5 leaders have tremendous personal will combined with a lack of personal self-serving egotism
Abbot Labs: ending nepotism, by company insider and family heir George Cain. Risky, radical move but resulted in Abbot outperforming Merck and Pfizer
Cork Walgreen turning the modern Walgreen's into a pharmacy rather than a general store/soda shop
These leaders made necessary decisions and risked their personal popularity for the sake of their companies
Level 5 leadership is difficult to embody: Difficult to change a person's character
Selflessness seems, in many ways, innate in these leaders
Many had personal turning-points before becoming Level 5, such as Smith's battle with…
Collins further suggests that "you can't manufacture passion or 'motivate' people to feel passionate. You can only discover what ignites your passion and the passions of those around you" (Farias, 41).
Jim Collins also suggests that before searching for strategy and vision to make a great enterprise, one first look for the people who will make it a great enterprise, he claims "The ultimate throttle on growth for any great company is not markets, or technology, or competition, or products. It is one thing above all others: the ability to get and keep enough of the right people" (McCleave; Gale, 124).
Jim Collins further emphasizes on the value of ethics and principles by stating that the old adage "People are your most important asset" is hugely wrong. He laments that people are not assets, only the right people are the most important assets, wrong ones are the burden and it…
Bryant, Adam. For This Guru, No Question is Too Big. The New York Times, May 23,
2009. p. A4.
Chanda, B. a; Krishna, Sivarama; Shen, Jie. Strategic Human Resource Technologies:
Keys to Managing People. Sage Publications.
Using catchy phrases like "rigorous, not ruthless," Collins repeatedly emphasizes the importance of the "right people." Being rigorous and attracting the right people means hiring self-motivated and creative individuals committed to the organization and who can be guided without being tightly managed. ith the current emphasis on human resources, Collins' advice will ring true for many managers reading Good to Great. Hiring and keeping the right staff may be one of the keys to success for organizations. Moreover, Collins claims that good-to-great organizations resist restructuring and layoffs, instead placing an emphasis on keeping the "right people" on the team for good.
Collins advises managers to "Confront the Brutal Facts (Yet Never Lose Faith)" in Chapter 4. In keeping with his theme on pragmatism, Collins compares a&P to Kroger to show the difference between mediocre success and greatness. The two grocery giants started off in nearly the same manner but only…
Collins, Jim. Good to Great. New York: Harper, 2001.
Social media plan: Cuphon
Social media is a critical aspect of building any new brand's reputation. itness the number of goods and services that have developed a following purely through online goodwill, spanning from Groupon to Facebook. Using social media to build the brand of a mobile phone marketing application known as 'Cuphon' is especially essential given the demographic that is its main target -- young consumers who are style-conscious and want the latest or 'next new thing' at a bargain. The Cuphon model of commerce depends upon impulsive purchases by individuals who are constantly using their mobile phones to connect to businesses and services that excite them.
Cuphon, to build awareness of its service, is currently partnering with popular-youth-oriented marketers such as McDonald's and American Outfitters. It emphasizes the ability for users to get instant specials by texting algreen's, McDonald's, American Outfitter, and other popular youth brands through…
Arrington, Michael. "Groupon gets a hefty 30 million from Accel for local offers and service."
December, 2, 2009. [April 23, 2011] http://techcrunch.com/2009/12/02/groupon-gets-a-hefty-30-million-from-accel-for-local-offers-service/
Campbell, Anita. "Insider tips on using social media bookmarking." Cube. April 23, 2011
[April 23, 2011]
history of the 1920's, a colorful era of tycoons, gangsters, bohemians and inventors. Areas covered include the arts, news and politics, science and humanities, business and industry, society fads and sports. The bibliography includes fives sources, with five quotations from secondary sources, and footnotes.
The 1920's are commonly referred to as the 'Roaring Twenties', an appropriate title for a decade that did indeed roar out of the Victorian Era. Gone were the corsets and up went the skirt hems as flapper girls bared their legs and speakeasies with bathtub gin dominated the nightlife.
Tycoons became America's royalties while bohemian lifestyles bore the twentieth century's most influential era of art and literature. Inventions brought us into the modern age of convenience and history making events.
The twenties began with a serious but short-lived post-war recession, following World War 1.
Yet, by the mid-twenties, business and industry had created legends that have…
Bryer, Jackson R. Edited. F. Scott Fitzgerald: Novels and Stories 1920-1922.
Library of America. September 2000.
http://classiclit.about.com/library/weekly/aa100100a.htm . (accessed 02-14-2002).
The Head Pharmacist has worked as a pharmacist in the area for a long time, including at the small pharmacy in the medical clinic near the hospital where many doctors have their offices. As such, he is well positioned to make contacts with those doctors in order to build the reputation of our pharmacy.
The financial plan will begin with the income statement. There are two main revenue streams, being retail and pharmacy. A third revenue stream within Pharmacy will be the online ordering, whereby customers can order over the eb and have their drugs ready for pick-up, or for delivery via the courier of their choice. Such revenue will be attributed to Pharmacy, and retail products will not be included in these orders.
ith respect to costs, labor costs are expected to reflect the staffing levels. hile there will be as many as 20 staff members, there…
ACCP. (2008). The definition of clinical pharmacy. Pharmacotherapy. Vol 28 (6) 816-817.
Fein, a. (2006) How pharmacists view Wal-Mart's pricing strategy. Drug Channels. Retrieved November 12, 2012 from http://www.drugchannels.net/2006/10/how-pharmacists-view-wal-marts-pricing.html
Hellinger, F. (1995). Any-willing-provider and freedom-of-choice laws: An economic assessment. Health Affairs. Vol. 14 (4) 297-302.
Miles, M. (2011). A research note on market creation in the pharmaceutical industry. The Journal of Business Research. Vol. 64 (7) 723-727.
Type of Service (Profit, not-for-profit, public service, routine, rare
Date, time, length, and precise location of Service Encounter:
March 1, 2013, 7am. 30 minutes
What did you choose to mystery shop this particular organisation (purpose, location, choice of provider, expectations)?
Exactly what did you and the employee(s) say and do?
Ask the employee where I could find Lava soap. She took me to the where it was located and told me if I need more help to let her know.
Describe and analyse the physical location, surroundings, decor, and general atmosphere of the outlet where the encounter took place:
Clean, friendly atmosphere, fairly clean parking lot
What could you and/or the employee(s) have done to increase the level of satisfaction? What improvements need to be made to this Service Encounter?
Ask if there was anything else the customer needed.
How likely is it that you will…
Anon., 2013. Customer Interface. [Online]
Available at: http://www.nowsell.com/marketing-guide/customer-interface.html
[Accessed 18 Mar 2013].
Bhave, A., n.d. Customer Satisfaction Measurement. [Online]
Federal Trade Commission ruled on charges of anti-trust leveled against the Wisconsin Chiropractic Association. The WCA and its executive director, Russell A. Leonard, had been charged with organizing a conspiracy among members of the WCA, which represent 90% of the chiropractors in Wisconsin, of conspiring to force health care providers to pay higher rates for chiropractic services than they had previously paid.
According to the proceeding records (FTC, 2003) and published statements by the FTC (FTC, 2000a), the plan began when the federal government as well as many insurance companies adopted new billing codes to cover chiropractic treatments. In addition, two other chiropractors, Michael T. erkley, D.C., and Mark A. Cassellius, D.C., settled with the FTC on similar charges (FTC, 2000a).
The final settlement included about 2,800 words of restrictions on the WCA and Leonard, some of them extending to the year 2020 (FTC, 2003).
The FTC alleged that the…
Brookings Institution. 2002. "The Effect of Antitrust Policy on Consumer Welfare: Assembling the Empirical Evidence." June. Accessed via the Internet 2/27/03. http://www.ftc.gov/be/seminardocs/antitrustpolicy-consumerwelfare.pdf
Federal Trade Commission (FTC). 2000. "Wisconsin Chiropractic Association and Its Director Agree to Settle FTC Charges of Price-Fixing." March 7. Accessed via the Internet 2/27/03. http://www.ftc.gov/opa/2000/03/wischiro.htm .
Federal Trade Commission (FTC). 2000. Docket No. C-3943 Decision and Order.May 18, 2000. Accessed via the Internet 2/27/03. http://www.ftc.gov/os/2000/05/wisconsin.do.htm
Federal Trade Commission (FTC). 2003. "HEARINGS ON7 HEALTH CARE and COMPETITION, LAW, AND POLICY." October 1. Accessed via the Internet 2/27/03. http://www.ftc.gov/ogc/healthcarehearings/031001ftctrans.pdf
Looking at these figures, we can see immediately that the most important assumption Gates has made with respect to free cash flow is that the project will go beyond the initial three years contract. The nominal value of the cash flows associated with those first three years does not equal the initial outlay. Thus, for the project to be profitable, the company must take it well beyond the three-year time horizon.
Weighted Average Cost of Capital
A typical metric that is used in capital budgeting decisions to determine the discount rate is the firm's weighted average cost of capital. There are a number of faults with using the WACC, however. Most of these faults relate to the fact that the WACC is based on current figures. This expansion is a major expansion of the firm therefore the cost of capital is impacted…
Strategically, this project is not as high risk as Hansson currently believes. The firm need not be dependent on a single customer because it is experiencing strong demand and has been able to build its business rapidly even in a mature market. Hansson will likely need this capacity in the coming years anyway. In addition, the increased leverage does not take Hansson into a dangerous position. It leaves the company with more debt than it has ever had, but not a historically high LTD/Equity ratio, as this was higher in 2003. There is little reason to believe that the company is increasing its liquidity risk to a point that would even result in an increase in the cost of debt, so Hansson need not worry much about leverage.
Thus, the question becomes one of capturing a market opportunity and where this fits into overall corporate strategy. If Hansson is to continue to grow, it will need to ride the growth of its major retail partners. The drug stores, retailers and clubs are the strongest source of growth within the industry and for Hansson. The company is growing along with the growth of these customers, and these customers have big ambitions. Hansson needs to take a long-term view of its relationship with these major customers -- it has the opportunity to lay the foundations of that relationship and send a signal to all major private label retailers that Hansson is the company to deal with for personal care products, that it is ready to grow with them to a position of market dominance. Strategically and financially, this investment is a great fit and it is therefore recommended that Hansson sign the contract and make the investment.
Hansson can finance this deal entirely with debt from its bank. It is important that Hansson does not focus strictly on the one customer, but works to fill capacity sooner rather than later by courting other major customers, using this deal as an example of its future outlook as a partner to major retailers. Hansson is not projecting at any point more than 85% utilization of the new facility, which indicates that if the company can bring its capacity utilization up with new contracts from other retailers as well, the net present value of this project can be improved further. All indications are that this opportunity is greater than what is included in Gates' calculations, and that Hansson needs to use this investment as a springboard for another round of growth, not just an one-off investment.
Store managers are left voice mails on recommendations for pricing and product mix changes. The disadvantages of a satellite network are that first it can be seriously impacted by bad weather, is expensive to repair and maintain, and has security risks from advanced hacking approaches (Carr, 2004). Despite these limitations however Dollar General us successfully using their satellite-based WAN to collaborate on what matters most, and that is pricing management, revenue management and product mix decisions that have a direct impact on the company's ability to stay in business for the long-term.
David F. Carr. (2004, July). Gotcha! Ups and Downs of Satellite Networking; Very small aperture terminal satellite networking has long been a favorite of retailers seeking rapid geographic expansion, from Dollar General to drugstore chain Walgreens. Baseline, 1(32), 32.
Kim S. Nash. (2004, July). 8 Days to 'Go'; Dollar General opens two new stores every day. The…
David F. Carr. (2004, July). Gotcha! Ups and Downs of Satellite Networking; Very small aperture terminal satellite networking has long been a favorite of retailers seeking rapid geographic expansion, from Dollar General to drugstore chain Walgreens. Baseline, 1(32), 32.
Kim S. Nash. (2004, July). 8 Days to 'Go'; Dollar General opens two new stores every day. The secret isn't miracle grow. Instead, there's a well-honed choreography of human muscle and precision logistics that sets up each new outlet in little more than a week. We give you an inside look at what Dollar General doesn't want you to know. Baseline, 1(32), 32.
The attraction of mazon lies in the way that the company has achieved its growth. They have taken a fairly simple concept and it the span of 14 years gone from nothing to one of the largest, most successful retailers in the world. mazon has done this by keeping their core business simple, but building upon this basic model. The result is a business that is simple, yet has achieved a level of complexity seldom seen in retailing. The way that mazon has been able to manage multiple, sometimes conflicting core competencies simultaneously while never losing focus of the fact that they must meet the needs of the customer is admirable. The way that mazon has been able to focus on being both a technological leader and an expert merchandiser; a domestic retailing giant and an international retailing giant is admirable.
There is much to learn from a company that…
All financials derived from MSN Moneycentral. Retrieved April 22, 2009 from http://moneycentral.msn.com/investor/invsub/results/statemnt.aspx?Symbol=AMZN&lstStatement=Income&stmtView=Qtr
Tombolini, Antonio (2007). The Amazon Kindle and the state of the e-Book Marketplace. Master New Media. Retrieved April 22, 2009 from http://www.masternewmedia.org/news/2007/11/22/the_amazon_kindle_and_the.htm
Amazon.com 2008 Annual Report
Among the newly re-opened mutual funds are Dodge & Cox, Longleaf, and First Eagle Global.
Of these Dodge & Cox is the most well-respected for stability and long-term investment potential. The fund includes Wachovia, Motorola, and Comcast. Longleaf is also primarily about American holdings with General Motors, Sprint Nextel, and new performers Walgreens and Symantec. Burton mentions one with primarily European performers: Tweedy Browne Global Value, with holdings that include Heineken and Nestle.
The Burton article is a valuable and brief resource for personal investors. Anyone wishing to move their investments, shifting into what might be low-risk and high-return ventures for the years to come might want to consider taking Burton's advice. Investing in newly re-opened mutual funds means buying into them at depressed prices and although returns might take years to manifest, the payoffs will be solid. Moreover, the funds Burton mentions allow investors to branch out into non-U.S.…
While many banks are closing branches, that is not necessarily the best strategy for banks attempting to stay close to their customers.
Transaction costs: Of course all banks want to reduce transactions costs, but how many look at their customer's cost/value trade-offs. A win-win may be online banking at Wells Fargo, or a tie-up with Quicken and Microsoft Money, assuming the customers in focus are computer-savvy and are happy with low touch. Transaction costs exist on both sides -- the bank and the customer. A bank's strategic plan should insure that the customer sees time-savings, lowered costs or improvements to his/her business.
Promotion: Promotion, advertising and other techniques should be the result of the above thinking. Once a bank decides on its chosen market and what services it wants to deliver, the decision on marketing strategies is much easier.
The preponderance of evidence indicates that banks which employ strategic…
Hopkins, SA and Hopkins, WE. "Strategic Planning-Financial Performance Relationships in Banks: A Causal Examination." Strategic Management Journal (1997): 635-652.
Ibrahim, NA and Rue, LW. "The Relationship between Planning Sophistication and Performance in Small Businesses." The Journal of Small Business Management (1998): 24-33.
Scholtens, B. Competition, Growth, and Performance. Economic Performance Analysis. Groningen: University of Groningen, 2000.
This is clearly difficult to derive, but an excellent study on the G7 countries found robust proof that large and smaller banks do best. Source: (Scholtens)
Wal-Mart has recently experimented with diversifying into smaller stores. Its first move in testing smaller stores was on a university campus in Arkansas, where it offered food and non-food ranges in the Campus store replacing their ordinary parapharmacy / drugstore products. Its objective in diversifying into smaller stores is intended as competition against the other two major players, CVS and Wal-Green who showed rapid growth between 2005-2010.
Wal-mart's other decision to diversify arises from the fact that it has saturated its hypermarket and mass merchandiser channels and wishes to grow and find new store locations without destructing existent ones. Its modest growth sales in the U.S. In 2010, and its disappointing consequences of its Project Impact programme, have compelled it to look into the possibility of diversifying into smaller stores.
Porter (2001) presents three essential tests for assessing the conditions under which diversification will create shareholder value:
1. The attractiveness…
Euromonitor International. Wal-Mart tests small stores to exploit new growth areas, Jan. 2011.
Porter, M.E. From competitive advantage to corporate strategy, Harvard Business Review, 2001
Target Market Segment
The fitness drink market is highly segmented, and one of these segments includes energy drinks. However, energy drinks are not exclusively subsumed by the fitness drink product category; energy drinks overlap to some degree with other product categories such as soft drinks. An example of an energy drink that represents the overlap of both fitness and soft drink categories is Red Bull.
Not only is the market segmented according to usage, but also by ingredients into a spectrum with distilled water at one end and sugary drinks like Gatorade and Red Bull at the other. Somewhere in between we find the mineral waters, vitamin enhanced water, vitamin and mineral enhanced water, flavored vitamin and mineral enhanced water, sweetened and unsweetened varieties of the same, sugary and sugar-free varieties, and so forth. Propel is a popular vitamin and mineral enhanced flavored bottled water while…
River of No Return is the autobiography of Cleveland Sellers, who got involved in the Civil Rights movement in 1960 while still a high school student living in the completely segregated town of Denmark, South Carolina. In his remarkable book he leads the reader to understand not only what it meant to be Black in this town but also, to some extent, what it meant to be White, and why the Whites in the town were so surprised when the first anti-segregation sit-in occurred at a lunch counter in Denmark, S.C. In the process he chronicles the birth and demise of the group S.N.C.C., or Student Nonviolent Coordinating Committee, a Civil Rights group not satisfied with the N..C.C. P.'s willingness to accept the status quo and try to bring equality about slowly and gradually. s Sellers says, during his first sit-in, he thought it was "about the hamburger," that the…
As these young leaders matured, they saw the fight for Civil Rights move beyond the South to major cities in the North, Midwest and West, including Harlem in New York City, Watts in Los Angeles, Chicago, and Philadelphia. One of S.N.C. C.'s first members, Julian Bond, ran for a seat in the Georgia House of Representatives. The Viet Nam War had become a concern, and a student leader in Alabama was shot for attempting to use a "Whites Only" restroom in a gas station. The juxtaposition of African-American men sent to liberate Viet Nam while they had virtually no political say in their own country and could be shot over using the wrong bathroom was not lost on S.N.C.C. "Black Consciousness" became more and more important to its members even though 25% of their members were White. This issue was forced when two White members wanted to use S.N.C.C. To organize poor Whites in Louisiana, while Black leaders of the group continued to be arrested on what seemed like trumped-up charges. What should have been small-scale events turned into full-blown riots. Just when it seemed it could get no worse, Martin Luther King, Jr. was assassinated in Memphis.
A variety of S.N.C. C.'s leaders were sent to prison for all sorts of reasons. Sellers was sentenced to five years for refusing to register for the draft. Stokley Carmichael, Jim Foreman, and H. Rap Brown and another leader joine the Black Panthers, merging that group with the S.N.C.C. Jim Foreman, leader of the S.N.C.C., became mentally unstable, causing tensions between the group, and in the infighting that followed, Sellers was fired from the S.N.C.C. The group had fallen completely apart and was essentially dead.
The book ends in 1973, with Sellers recounting the many frustrations Black activists continued to endure. Describing himself as having only one life, for "the struggle," Sellers demonstrates throughout the book that although the students may have thought their actions were about getting a hamburger, the result was an awakening of an entire race that has resulted in a new view of our country as a place truly meant for all its citizens.
Social influences are also bound to have a certain impact, again, at a subjective level. One might be turned down because his social status may not go hand in hand with the non-profit component.
4. What dimensions or characteristics of an organization culture might promote ethical and fair practices within the organization?
According to the article we are referring to, investment banks are always a place of rumors and inner struggles, even if Morgan Stanley has seemed to pull it off more than others at this point. The first cause of scandal was related to constant inner fights between some of the top executives. Further more, some of the retired influential persons have entered the stage demanding Purcell's renouncing his CEO position. The problem with Purcell here is that the company is obviously underperforming. In my opinion, the first recommendation that he should receive would be to pull the act…
5) Open up and develop new market segments.
6) Increase the number of drugstores.
On the Internet at http://www.google.ro/search?hl=ro&lr=&oi=defmore&q=define:organization
The developed worlds are becoming older. America's population is approaching retirement age due in large part to the baby boomer generation. Those individuals born between 1946 and 1964 will be eligible for more social security and retirement benefits as time passes. As such, pharmaceutical companies, health services, and the medical industry at large will benefit from this influx of older individuals. As competition for new patents, facilities, drugs and more becomes more intense, companies will undoubtedly go bankrupt. Those companies that can continually innovate and provide products that are demanded will eventually prosper as our population ages. Cardinal Health, McKesson Corporation and Amerisource Bergen are at the forefront of this innovation. They continually push the existing boundaries of science to provide better products for society. How they accomplish this task however is very distinct to each company. By delving into the annual reports of each company an individual…
1) "Businessweek." MCKESSON CORP (MCK:New York): Financial Ratios -. Web. 05 Apr. 2012. .
2) "Cardinal Health Plans $90 Million in China Acquisitions - ChinaBio® Today." Cardinal Health Plans $90 Million in China Acquisitions. Web. 05 Apr. 2012. .
ite Aid Fraud
Over the years, there have been numerous cases of financial fraud perpetuated within the organizational mainstream of major companies. Financial fraud is often a well-coordinated sort of white-collar crime that often -- but not always - requires complicity and collusion amongst financial accountants, top management and auditors. ite Aid came to the limelight after the U.S. Securities and Exchange Commission announced that it would be filing accounting fraud charges against the company in 2002
Meanwhile, the United States Attorney for the Middle District of Pennsylvania leveled similar criminal charges accusing former CFO Frank Bergonzi, former CEO Martin Grass and former Vice Chairman Franklin Brown of perpetuating an immense accounting fraud scheme
. Compounding the crisis, according to former ite Aid COO, Timothy Noonan, were years of legal coaching amongst staff and mid-level employees. As investigations ensued, evidence of fraudulent manipulation of accounts, corporate malfeasance, and financial overstatement…
Carlin, Wayne M. & Pennington, Nelson "SEC Announces Fraud Charges Against Former Rite Aid Senior Management" Security and Exchange Commission 2002
Federwisch, Anne Exploring Ethical Lapses during the Rite Aid Crisis Santa Clara University: Center for Allied Ethics, 2002
Jennings, Marianne Seven Signs of Ethical Collapse: How to Spot Moral Meltdowns Before it's Too Late Arizona State University W.P. Carey School of Business, 2007
Carlin, Wayne M. & Pennington, Nelson "SEC Announces Fraud Charges Against Former Rite Aid Senior Management" Security and Exchange Commission 2002
product I have chosen to evaluate is called a Twin Blade Pivot azor. It is a generic brand manufactured by Family Dollar, which is a version of the Dollar Tree and the Dollar Store that exists, primarily, in the southern section of the East Coast. I have chosen to write about this particular product because I am extremely familiar with it. I try to keep a bald head as much as possible. Ergo, every Tuesday and Friday I shave my head with a disposable razor, which enables me to minimize the amount of hair on my head at all times. There are a number of men who utilize razor blades for the same purpose, which is why I decided to write about this product since it plays a crucial role in the hygiene and grooming of many men, including myself.
The evaluation for this particular product will focus on its…
Baba, S. (2013). "Women Have Kissed and Told and Demand Their Men to "Keep It Smooth Shaven" (K.I.S.S.)." Gillette Newsroom. Retrieved from http://news.gillette.com/press-release/product-news/women-have-kissed-and-told-and-demand-their-men-keep-it-smooth-shaven-kis
Oguche, S. (2013). "Gillette enlists top NFL players and sport science's John Brenkus to highlight the importance of precision in football and shaving." Gillette Newsroom. Retrieved from http://news.gillette.com/press-release/product-news/gillette-enlists-top-nfl-players-and-sport-sciences-john-brenkus-highligh
We could still hide the stuff we wanted hidden. Then you did it again. It was like you couldn't stand us actually taking responsibility for our own privacy. Now there is this graph search. To me, this crosses a line with respect to our privacy. The public and private settings don't even mean anything anymore. Oh, sure, people cannot see blocked photos on my profile but if they search "photos of me," they will see all of those photos, whether or not they are listed as public, private or whatever. It doesn't matter -- at this point any total stranger could see anything I have ever posted to Facebook. Even if I have untagged myself -- I never wore that dress, dude, seriously -- the image will still come up in the search. That's not cool. And no, Mr. Zuckerberg, it is not "private" if it can be circumvented by…
Innovation at American Health Packaging
American Health Packaging (AHP) is a wholly owned subsidiary of AmerisourceBergen, located in Columbus Ohio (AHP, 2014). The business provides customized pharmaceutical packaging to two main customer groups; pharmacies and drug manufacturers. The strong position the firm has within the pharmaceutical packaging industry is the result of the high level of innovation, seen with the number of patent protected proprietary products; of approximately 380 SKUs, one third are exclusive to the organization and protected by patents (AHP, 2014).
To consider the way innovation takes place it is necessary to look at general approaches to innovation, consider which is most aligned with the organizations operation. Firms may approach innovation in different ways. Traditional approaches to innovation will focus on the development of evolutionary changes; making small improvements to existing products and systems (Mintzberg et al., 2011). The innovation led organization will have a more proactive…
American Health Packaging, (AHP), (2014), Home Page, accessed at http://www.americanhealthpackaging.com/AboutUs/Careers.aspx on 27th June 2014
AmerisourceBergen, (2013), 10-k, accessed at http://www.amerisourcebergen.com/investor/phoenix.zhtml?c=61181&p=irol-sec on 27th June 2014
Mintzberg Henry, Ahlstrand Bruce, Lampel Joseph B, (2011), Strategy Safari: The Complete Guide Through the Wilds of Strategic Management, Financial Times / Prentice Hall
Assessing the Business Environment
The focus of this environmental assessment is the big box retail industry. The three environmental forces that have the most significant impact on big box retail are as follows: Demographics, technology, and economic conditions.
Demographics. The category of demographics is broadly determined as it includes, among other variables, the attributes of age, educational level, ethnic origin, gender, race, and residential area. Demographics are a prominent feature of consumer profiles and target market segmentation schemas, primarily because they represent characteristics that strongly influence purchasing behavior. The range of products offered by big box retail operations typically spans the major categories of consumer demographics, although it is not uncommon for large-scale retail companies to emphasize one or two fairly specific target markets. For instance, the marketers in the retail big box I am associated with increasingly target diverse consumers, such as Hispanics. And then, too, the managers…
Corporate inversion is the strategy adopted by corporate organizations to reincorporate in foreign companies to escape the tax burden. In other word, corporate inversion is the strategy used by organizations to earn significant proportion of their income from foreign countries and leave the income in those countries in order to avoid the U.S. tax rate. In the United States, the government levy taxes on income realizes within the country and from foreign sources. However, organizations use corporate inversion strategy by incorporating in countries with less stringent tax requirements or corporate governance requirements to avoid the U.S. high tax rates.
The United States tax rate is the highest among the advanced countries where corporation pay corporate tax rate as high as 35%. Apart from taxing the income realized domestically, the government also taxes the income organizations bring into the United States from other countries. Thus, corporate inversion is the strategy employed…
McTague. J. (2002), 'Tax Havens Make Senators See Red, White, and Blue', Barrons April 22, MW21
Mihir, D.A. & James, H.R. (2002). Expectations and expatriations: Tracing the causes and consequences of corporate inversions. National Tax Journal. 55(3): 409-440.
Scott, B. & Luo, O. (2013). Corporate Inversions And Fair Play. Journal of Applied Business Research. 29 (3) 653-657.
Sloan, A. (2014).The Treasury's chicken soup take on tax inversions. Fortune Magazine.
AVON -- Foreign Markets
The marketing strategies that the reading assignment offers include Avon's style of selling -- which is direct sales door-to-door -- and the women who sell door-to-door actually go back to the home where they sold and deliver the products. Another strategy is to sell using the Internet (personal web pages), and selling to friends, colleagues and family (Chapter 16, p. 622). Also, using universities in China, Japan, Australia and Thailand to be part of the development of new products is highly relevant to Avon's global initiatives. Keeping original product names is a wise move for Avon; though they bought Justine in South Africa, they kept "Justine" as the brand (623). Running short campaigns is also smart marketing, because prices can be quickly adjusted based on how inflation is eating into consumers' pocketbooks (623). Using billboards and media advertising is what many companies do, is a wise…
Chapter 16 -- Marketing Globally.
Forbes. (2012). Caught Without Makeup? Investors Figure Avon, Looking Ugly Just Now,
Will Get Back to Pretty. Retrieved January 5, 2015, from http://www.Forbes.com .
Ho, D. (2011). Avon -- Fallen Beauty? Forbes. Retrieved January 5, 20154, from http://www.forbes.com.
Organizational Diagnostic Models
Falletta (2005) outlines several different organizational diagnostic models. The first such model is the Force Field model, developed by Kurt Lewin in 1951. In this model, an organization remains in as state of equilibrium until it is shifted out of that state by a driving force that overcomes the restraining forces. The current state then becomes a problem (Falletta, 2005). This model can be used to explain what situation an organization is in, and even how that situation came about. The downside is that it provides little in terms of information about how the company can move to its new equilibrium point. But Lewin's model explains how companies enter into an equilibrium state. The company's current equilibrium has still allowed for steady gains in revenue and profit based on growth, but stability in profit margin (MSN Moneycentral, 2014).
Leavitt's model is a somewhat different representation…
Falletta, S.V. (2005) Organizational Diagnostic Models: A Review and Synthesis. Retrieved January 15, 2014, from http://www.iei.liu.se/fek/frist/723g16/files/1.120328/Orgmodels.pdf
McMillan, T. (2014). Can Whole Foods change the way poor people eat? Slate.com. Retrieved November 28, 2014 from http://www.slate.com/articles/life/food/2014/11/whole_foods_detroit_can_a_grocery_store_really_fight_elitism_racism_and.html
MSN Moneycentral. (2014). Whole Foods Market. Retrieved November 28, 2014 from http://www.msn.com/en-us/money/stockdetails/fi-126.1.WFM.NAS?symbol=WFM&form=PRFIEQ
National Defense University, Systems Thinking and Learning Organizations, Retrieved November 7, 2012 from http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch4.html
Back in high school is where my determination and resolution to pursue pharmacy started. Throughout my school life, I have always enjoyed mathematics and science. This is my realisation that I can combine both in the career path that I want to follow, which is pharmacy. I have been able to gain some important skills from these key subjects which I believe are going to be beneficial to what is ahead. I can well enough scrutinize and study information. I have also performed a series of experiments that demanded scrutiny. My analytical skills such as careful study skills have added value to my communicational skills, as well as the ability to work in a team. I am certain that the above skills will go hand-in-hand with my career of choice. The application of mathematical and scientific doctrines gives me such joy, the fact that it enables people to…
When asked, an employee was able to talk about the site-to-store shipping process, but did not know much about the online sale or other online features.
While the shopping experiences at Walmart.com and at a Walmart store are similar in many ways, the shopping experience at Oldnavy.com and an Old Navy store are quite different. Oldnavy.com was not offering any exclusively online sales at the moment, but many of their offerings on the website are available only online. They do not seem concerned with driving sales to their physical storefronts. Their store locator requires several click-throughs, and while it does provide a map of nearby stores, it does not provide a list of their comparative distances or their local sales.
In addition, Oldnavy.com does not provide the convenience of free site-to-store shipping, nor does it tell you, like the Walmart site does, whether an item you are looking at online…
The exponential growth of the Internet has also served as the catalyst for the growth of highly collaborative, interactive forums and platforms on which Delphi-like brainstorming can be accomplished (Decker, Wagner, Scholz, 2005). Conversely many of the external relationships companies have and that are essential to understanding how the strategic planning process will impact an organization lend themselves to quantification. An example of this level of quantification of external factors is the use of frameworks for evaluating the performance of supply chains over time, a process area that can be highly quantified through the use of maturity models and measurements of performance over time (Gilmour, 1999). Both of these extremes, qualitative data analysis through the use of techniques including writing of scenarios, brainstorming and the Delphi technique to the extremely quantitative, both require organizations to have a fairly high level of interprocess maturity and development to be able to manage…
Josh Bernoff, Charlene Li. (2008). Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review, 49(3), 36-42.
Reinhold Decker, Ralf Wagner, Soren W. Scholz. (2005). An internet-based approach to environmental scanning in marketing planning. Marketing Intelligence & Planning, 23(2/3), 189-199.
Qi Fei, David L. Olson. (2007). Web services composition strategy in enterprise systems. Human Systems Management, 26(1), 53.
B. Johansson, F. Sudzina. (2008). ERP systems and open source: an initial review and some implications for SMEs. Journal of Enterprise Information Management, 21(6), 649-658.
Eleven (7-11, or 7-Eleven) is part of an international chain of convenience stores owned and operated by Seven & I Holdings of Japan. The company operates largely as a franchise, and is the global leader in franchising and licensing convenience stores, with almost 40,000 outlets -- surpassing McDonalds. The U.S. subsidiary is headquartered in Dallas, Texas. 7-Eleven operates stores in 16 countries, the largest markets being Japan, the United States, Canada, the Philippines, Hong Kong, Taiwan, Malaysia and Thailand. The estimated total earnings in 2009 were $16.9 billion, with over 45,000 total employees (7-Eleven World's, 2007). The world over, 7-Eleven is famous for the Big Gulp fountain drink, branded in a cup and an entire 32 U.S. fl oz. (.95 liter). Now they have Super Big Gulp (44 oz.); the Double Gulp (64 oz.), and the Team Gulp (128 oz.) that, while causing some consternation to nutritionists, have made the…
7-Eleven Shifts Marketing Strategy to Win Supermarket Customers. (November 1, 2002). AllBusiness.com. Retrieved from: http://www.allbusiness.com/retail-trade/food-stores/4250993-1.html
7-Eleven Tries out Mobile Marketing with Free Drinks. (December 10, 2009). Mobile Marketing Watch. Retrieved from: http://www.mobilemarketingwatch.com/7-eleven-tries-out-mobile-marketing-with-free-drinks-4669/
7-Eleven World's Largest Chain Store. (July 12, 2007). JNR Business. Retrieved from: http://www.webcitation.org/5dsuOCKUU
Seven-Eleven Trivia. (February 1979). Texas Monthly. Retrieved from: http://books.google.com/books?id=7S0EAAAAMBAJ&pg=PA66&dq=cigarettes+and+7leven&hl=en&ei=u7FbTuTXHcfTiALZ5PWWCQ&sa=X&oi=book_result&ct=result&resnum=1&ved=0CDUQ6AEwAA#v=onepage&q=cigarettes%20and%207-eleven&f=false
He shows how the leadership style he asserts in the private sector is often hard to come by in public organizations. Many of the more competitive and assertive people are drawn to private organizations, as they offer more monetary gain and rewards. Additionally, the hedgehog concept is different in a private sector. Public agencies are not directed to pure profits, and so must be readjusted to work in different avenues within the public sector. These differences can be great, as he shows that nonprofit agencies cannot benefit from the same style of leadership and execution that private companies can.
However, criminal justice agencies do have a lot to benefit from the strategies that Collins presents within all of his works. Law enforcement can still benefit from the Hedgehog concept, although such strategies must be adjusted to rework economic benefits into social benefits. Essentially, the economic drives within the business structure…