5 Why's Root Cause Analysis

1. Why won't workers share their floor secrets with management?

Because management does not respect them, and holds all the power in the relationship.

2. Why does management not respect the employees?

Because management holds all the power in the relationship and does not need to respect the employees

3. Why does management hold all the power in the relationship?

Because the organization is structured hierarchically

4. Why is the organization structured hierarchically?

Because the company has been around since 1903 and change is difficult.

5. Why is change difficult?

Because it entails radical transformations in organizational culture

Root Cause:...

Hold meetings involving key floor workers like Steve Taylor that actively solicit input from employees.
2. Promote key employees to positions of consultation.

Key Steps: Holding the meetings among management but also including select floor workers to improve communications and engender trust.