If these three personnel members can view themselves as a team, whose collective work benefits the hospital and its reputation, individualism and prejudice will no longer have a role in their work ethic. Regular team meetings will promote effective communication and allow them to discuss problems in an open and honest manner. Conflicts that may arise from each team member being in charge of certain departments can be mitigated by rotating these responsibilities on a weekly or monthly basis. This will also promote a better mutual understanding of the challenges faced by each team member. In conclusion, the problem and its solution can be explicated by means of a question and answer sequence, as follows:

1. How can the conflict between Swenson and her two colleagues be mitigated?

Create a team setup rather than individualized work.

2. How can interdepartmental cooperation be improved?

Discuss priorities...

How can the hostility between nurses and physicians be mitigated?
Implement a paradigm of teamwork in each ward, with the duties and role of each nurse and physician clearly explicated.

4. How can the nursing shortage be addressed?

Implement and manage effective recruiting techniques via the context of the team. Implement training programs to improve nursing performance.

References

IDRC (2009). Communications Strategy. http://www.idrc.ca/uploads/user-S/11606746331Sheet01_CommStrategy.pdf

Orsini, Basil (2000, Dec.) Improving Internal Communications -- Human Resources Development Canada. Internal Auditor. Retrieved from FindArticles.com Database: http://findarticles.com/p/articles/mi_m4153/is_6_57/ai_69759744/

Berkeley University of California. (2007). Guide to Managing Human Resources. http://hrweb.berkeley.edu/GUIDE/communication.htm