Having this traditional silo-structured environment makes it very difficult to properly develop a curriculum surrounding service management. Because of this there is a significant gap that exists between the education received by business school graduates and the skills that they need to succeed in today's service heavy environment. Non-traditional Business Skills and Tactics Nontraditional business skills are often referred to as soft skills or people skills. These consist of the ability

Life-Long Learning In discussing the strategies outlined in several of Malcolm Knowles books, one can clearly recognize adult learning theory as separate from traditional theories in education. In his book, Andragogy in Action, Knowles accurately predicted that by the end of the last century, education would become almost mobile as adults require educational resources that do not uniformly take place in buildings and on campuses but in places, at times and

Rationale of Study According to De Valero (2001), "Given the high costs associated with graduate education, the current national climate of diminishing resources for higher education, and an increased competition for these resources between undergraduate and graduate programs, understanding and examining the factors that affect students' ability to complete their degree requirements in a timely manner and considering the implications of these factors becomes crucial" (p. 341). In this regard, Neumann

While emerging evidence, theory and practical demands are increasing the visibility and credibility of human capital as a key to organizational success, the measures used to articulate the impact of human resource management decisions remain misunderstood, unwanted by key constituents or even counter-productive." (1998) Stated as well by Boudreau is the fact that a body of research exists that is growing rapidly suggesting that "the key to competitive advantage

In order to be more competitive, it had recently hired two business managers. Yes, they did have more experience than the MBAs right out of school. Yet, no, despite their $350,000.00 income, they know little about how hospitals are run. The running joke is, apparently, that they are trying to institute programs that may be great for global corporations, but hot medical centers. What does Mintzberg suggest is a way

Negative feedbacks and criticisms cannot be avoided at this point, especially upon knowing that it is necessary for them to undergo training on how this program will be implemented, including its advantages for them as teachers. Educators, especially those who have been practicing the profession for a long time have a greater tendency to abhor going through the learning process once more. As a principal, they should be encouraged to