Apple
Founded sometimes in 1976 by Stephen Wozniak and the late Steve Jobs, Apple Inc. has today become one of the most popular companies in the personal computers industry. Today, the company designs, manufactures and offers for sale a wide variety of consumer electronics including but not in any way limited to portable communication mobile devices and personal computers. Further, the company also avails to consumers a number of related peripherals as well as software and other related services. In this text, I review Apple's marketing strategy and make recommendations on the changes the company needs to make on the same.
Apple Inc.'s Marketing Strategy
Arguable one of the best innovators in the personal computers marketplace, Apple offers for sale a wide range of products and services. When it comes to hardware, the company avails for sale personal computers through its Macintosh PCs line and other portable devices including the iPad, the iPhone and the iPod. When it comes to software, the company comes in through a number of software solutions including but not limited to PC operating system (Mac OS X), the iOS, Aperture, iLife (software for multimedia), iTunes (a media browser) etc. Regarding the company's new product/service development strategy, it can be noted that apple has historically relied on innovation to compete across a number of markets seen to be highly competitive. Further, according to Breillatt (2011), Apple's "new product development is not farmed out across the organization." The firm in this case instead chooses to rely on small teams of designers to develop major products.
Based on the company's impressive performance in terms of sales, one could easily conclude that Apple's current product/service range is largely effective in terms of meeting customer needs. In the last quarter, the company's total revenues were reported as $28.27 billion. Based on the performance of other players in the same industry, Apple's sales are relatively impressive. Further, when it comes to the company's new product/service development strategy, the wild popularity and warm reception some of Apple's products have received in the marketplace serve as an indicator of the company's effectiveness in addressing customer expectations and needs. It is also good to mention that in a big way, by giving the cost leadership strategy a wide berth, Apple continues to be successful because of its adoption of a differentiation strategy as a means of creating competitive advantage (Daft, 2009 p. 68).
When it comes to the marketing strategies Apple adopts for purposes of stimulating demand for its goods and services, it can be noted that the company has largely been successful in executing its marketing strategies given the significant level of competition in the personal computers industry. In regard to segmentation, apple seeks to avail different products and services to different segments of the market. According to Croft (1994, p. 1), market segmentation is a process that concerns itself with the identification of different user groups within a given market who in a way a company can focus on in its quest to sell a product or design a marketing program. For instance, Apple's iPad is designed for progressive and adventurous individuals migrating away from the traditional computer. This assertion is founded on the device's functionality and the absence of conventional peripherals like the mouse and a keyboard. By adopting this strategy, apple has largely been successful in the enhancement of its competitive position. Hence given that the company is not the low cost producer in the market, a move to offer a single product for all would be potentially disastrous.
Further, still on the company's marketing strategies, it can be noted that the company has embraced positioning as a marketing strategy. According to Farrell and Hartline (2010, p. 209), "positioning refers to creating a mental image of the product offering and its differentiating features in the minds of the target market." Apple has largely been successful in molding an identity or image both for itself and its products in the minds of consumers. For instance, it can be noted that Apple packages its products as premium brands that deserve to earn a premium price. Indeed, this is what had in the past driven Microsoft's PR assault on Apple's Mac computers by calling the premium consumers pay for the same an Apple tax (Elmer-DeWitt, 2009). However, in a way, this strategy has enabled Apple to appear unique in comparison to other players competing in the same market and with that, it could be said to have...
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