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¶ … Statistics in the Workplace
Use of Statistics at Cincom Systems
The use of statistics in pervasive throughout Cincom Systems, from tracking customer behavior through research surveys to measuring software quality and continually striving to attain higher levels of application performance and stability. Statistics are specifically used for managing the ongoing investments in online marketing including Google AdWords analysis, where descriptive statistics are used for measuring the performance of specific programs and strategies. There are also inferentially-based statistics used for measuring the overall level of software quality today and what levels would need to be attained to keep on track for having all applications available on the Web via the Software-as-a-Service (SaaS) model by 2015.
Statistical Analysis and New Product Development
Using ongoing customer surveys and market research programs, much data has been collected on what customers want in future product released, and how important each of these features are. There is also much focus on defining which platforms to migrate specific software applications to as well, with Apple IPads being a favorite of the most forward-thinking customers. All of these insights were gained using descriptive statistics including frequency distributions, cross-tabulations or joint frequency distributions and uni-variate analysis. Every three months these statistics are shared with our senior management team, which uses them to define how the company...
The use of statistics as a means of gaining a competitive advantage in new markets is a highly effective strategy in congested and highly competitive markets (Javalgi, Gross, Joseph, Granot, 2011). There is also the use of descriptive statistics for the planning of updates and refreshes to existing products, and this has proven to be very effective as a product refresh strategy in the process. The listing of items, weighted and scored using descriptive statistics, provides user groups and the largest customers with insights into future development. This has transformed the product launch process internally, providing much greater levels of information than had been available in the past as well.
Where marketing, product management and product planning are concentrating on descriptive statistics, software quality assurance is concentrating on the use of inferential statistics to project how many users will encounter a specific software problem and need a revised application. This use of inferential statistics has also helped to significantly reduce the time to fix bugs or problems in the software code as well. An example of this is when a quality audit showed that a specific code segment from an Enterprise Resource Planning (ERP) application was no longer compatible with integration code and techniques used in the past. The inferential analysis also showed that only ten customers would be affected by the change to ensure the ERP system platform could still work with other systems.…
References
Brandt, E., Henzen, R., Ramos, I., & Bucchianico, A.. (2007). Two Case Studies in Applying Statistical Models in Software Development. Quality Engineering, 19(4) 339.
Champ, Charles W. (1995). Basic Statistics Tools for Continuous Improvement. Journal of Quality Technology, 27(2), 174.
Rajshekhar (Raj) G. Javalgi, Andrew C. Gross, W. Benoy Joseph, & Elad Granot. (2011). Assessing competitive advantage of emerging markets in knowledge intensive business services. The Journal of Business & Industrial Marketing, 26(3), 171-180.
This researcher obtained a majority of the relevant, scholarly research through Questia, which advertises itself as the world's largest online library. During the third chapter of this research effort, the methodology segment, this researcher relates techniques utilized in the Literature Research Methodology to manipulate information which later contributed to the verdict of the hypothesis for this study. Information related to implementing and retrieving the bullying questionnaire is shared during the
Workplace Training: Diversity training is an important step in developing awareness within an organization since it provides a venue and forum for discussion with a controlled and secure environment. Through diversity training in the workplace environment, both employers and employees are able to effectively address topics that are not frequently discussed. In most cases, diversity training in the workplace has proven to be efficient if it flows through an organization, which
Workplace violence is a major threat to American companies, and costs billions of dollars each year is lost wages, health care, and legal fees. In light of current trends towards company downsizing and higher levels of job stress, these acts of violence are on the rise, and affect every employee and the entire community, as well. Since violence can come from any number of sources, including threats, actual physical violence,
Workplace Management: A Business History Book Review This paper explores two novels of importance written by Richard Edwards and Harry Braverman. Both novels main goals is provide an historical account of American Business systems and how they have developed over the last century. This paper will examine each book's strengths and weaknesses. This paper will discuss how each work relates to the business world. In this respect, it is important to
G., interrupted when speaking) Someone interfered with your work activities (Kowalski, Harmon, Yorks & Kowalski, 2003, p. 39) One can see from this list that there is a significant development of aggression, in relatively mild forms that probably occurs across the board, to some degree in every business environment. Workplace aggression, between low level employees as well as between supervisors and employees is clearly a significant cause of workplace stress as well
Workplace Violence Violence in the workplace is an everyday event that affects employees throughout the nation. It must be addressed, clearly defined, and possible solutions presented that will eventually identify the potential aggressor and victim. According to the United States Department of Justice (1998) the workplace is the most dangerous place to be in America. In fact, workplace homicide is the fastest growing category of murder in the United States (U.S.