Enterprise Systems How Enterprise Systems Deliver Value to Companies

The design, implementation and use of enterprise systems vary significantly across industries and companies yet all share a commons et of attributes, characteristics and value delivered to organizations they support. By definition an enterprise system acts as a centralized system of record for all activities that are essential for a business to operate and deliver value, galvanizing many diverse functions into a series of consistent, cohesive, well-integrated series of processes, procedures and workflows (Mathrani, Mathrani, Viehland, 2013). The most common types of enterprise systems include Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM) in addition to analytics platform layers as well, all of which are becoming commonplace in enterprises (Mekawie, Elragal, 2013).

Three Ways Enterprise Systems Deliver Value

Of the many ways that enterprise systems can be...

All three of these areas where enterprise systems deliver measurable and financially significant results all also share a common foundation of requiring greater insight and intelligence into who the customers are today for an organization and how they are changing in the future. As enterprise systems have become more adept at becoming a system of engagement as a result. Each of the three areas where enterprise systems are delivering significant value are explained here.
First,…