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¶ … human service administrators should use to develop and implement strategic plans.
Three of these core principles are the following:
the fundamentals - the core values, mission, and vision, which represent the organizational identification (ID).
the strategic issues - including a SWOT analysis tool, which highlights strengths, weaknesses, opportunities, and threats. Strategic issues also include a gap analysis, an environmental scan, and stakeholder surveys.
the technicals - these include items such as strategic goals, strategies, leading indicators of success, performance targets, and action plans for each year of the strategic plan. The technicals element is the executable part of the strategic plan.
Each of these three key principles are interrelated and looped together and each needs the other to work.
We see an example of this in the Strategic Plan of Illinois: 2011-2017 (2010) where the Department of Human Services (DHS), Division of Developmental Disabilities (the Division) presents its fiscal plan for Illinois for the years 2011-2017.
The Division provides a complex and huge array of services. In numbers, this boils down to approximately 350 agencies...
The services that service approximately 16500 people range from "24-hour residential services to specialized therapies, personal support services, day programs, Individual Service and Support Advocacy (ISSA), and respite."
The Division also administers 300 private Intermediate Care Facilities for Individuals with Development
Disabilities (ICFs/DD) and Skilled Nursing Facilities for Pediatrics (SNFs/Ped). Approximately 6,530 people live in these settings.
The Division also helps 2,100 individuals with developmental disabilities who reside in eight state-operated developmental centers (SODCs). These provide services and training to people with developmental disability so as to help them function with as much self-dependence as possible.
The Division has also helped nearly 15000 children and adults with developmental disabilities through non-Medicaid programs offered through 160 agencies.
All of the above can be described as their 'technicals' -- namely their goals, plans, the practical steps to achieving their objective and their core program.
Their vision is to help all children and adults who live in Illinois and…
This is illustrated with the next graphic where the person-centered process (namely fundamentals of vision / mission / principles) leads on to rules, regulation and changes (the technicals) and finally onto redefinition of input, outcome and measures, namely the strategic issues. Each leads onto and merges with the other becoming one reciprocal inseparable whole. All is needed for human service administrators to effectively develop and implement their plans for strategic change.
Source
State of Illionis Illinois Department of Human Services Division of Developmental Disabilities Strategic Plan FYI 2011 -- 2017 (2010)
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