They develop an intimate relationship with a different market than the parent company. This knowledge can help the parent company expand to meet the needs of a more diverse group of clients. There have not been many studies in this area at all. This study has a strong theoretical background based on a synthesis of existing knowledge in the field. It focuses on recent peer reviewed articles as the basis for its constructs. The study found that in order for repatriate knowledge to be useful, the company had to first have a sound knowledge management system in place. In addition, it had to have a strong multicultural knowledge management. This study used a study group of 16 expatriate employees to draw its conclusions.
The study focused on determine what comprise the key components of knowledge gained abroad were. It also addressed what expatriates consider to be their most important knowledge gain. The study concluded that knowledge fell into three main categories, market knowledge and personal skills, and job related management skills. Market knowledge was considered to be the most important knowledge that was gained. This study used a group of Austrian bankers, yet attempted to generalize the knowledge to the general public. This is a key flaw in the discussion and conclusions section of the study. The interview had to be conducted multiple times to gain consistent results. This would suggest that the results might not be as conclusive as first thought. However, it did consistently cite knowledge of other cultures as a key strategic advantage.
Griffin, L., & Sufhoff, M. (2004). Can Diversity Be a Strategy?. ABA Banking Journal. 96 (12), 59-62..
A diverse workforce can be a strategic advantage in the banking industry. Many companies treat diversity as a necessary evil. However, rather then simply being a requirement, diversity can mean a welcoming environment to a more diverse customer base. This can give the bank access to a market segment that might otherwise be missed in a less diverse workplace. This article was found in a peer-reviewed journal, but it did not present the information in a traditional academic format. It used a single case study analysis of diversity and the effects on the workplace at Wachovia Bank. It used qualitative analysis to address the issues presented in the case. It found that diversity was an asset at Wachovia Bank. The bank has a formal strategy to integrate diversity into its product offering. This case demonstrated how diversity could be applied to strategic management, but it is not conclusive as to how this information can be applied to other settings and institutions. It was an interesting read and presented diversity within the organization in a fresh perspective, but it cannot be considered to be applicable to other situations other than those closely resembling the case scenarios.
Kahnweiler, W. (2006). Sustaining Success in Human Resources: Key Career Self-Management Strategies. Human Resource Planning. 29 (4), 24-47.
This research study investigated factors that are associated with success in an HR career. It explores career self-management and the ambiguity surrounding how to self-manage an HR career. A qualitative research method was used to explore the topic. This study criticized the use of a survey as they did not feel that this type of data would help to overcome the problems being faced by those entering into the HR field. This study involved HR professionals with at least 10 years of experience in their field. The study group consisted of a diverse group of individuals. This was helpful in isolating the independent and dependent variables in the study. The HR setting served as the independent variable in the study. The dependent variable was the factors that they considered to be their greatest challenges. Responses were analyzed for thematic content. The research...
Human Resources Management If what is learned in an important college or university course is not put to use in some pragmatic way -- or understood in the larger social context -- then that learning may be viewed as meaningless time spent. No doubt there is a percentage of students that are simply going through the process of education, working for a degree that will open doors and lead, hopefully, to
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Human Resources Managers from three different HR departments (from three separate companies) were interviewed concerning the management, job duties and focus of their respective HR departments. A summary of each of their responses is included below. All three companies look to hire experienced HR personnel and then require them to attend training courses. In addition to outside courses, both the second and the third companies required their HR personnel to attend conferences
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Chart such as:- Years of Experience Points 1-2 1.0 3-5 1.5 6-9 2.0 10-13 2.5 14-17 3.0 18+ 4.0 Disciplinary Process Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. The primary purpose for progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. The process features increasingly formal efforts to provide feedback to the employee so he or she can correct the problem. The goal of
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