Leadership
Frank's leadership style is ineffective, which is part of the reason why his company may not be doing so well. The leadership style that Frank exhibits in this case study is authoritarian in nature. Frank does not want to listen to his managers, or engage them in the learning process. Frank does not believe that what they have to say is valid, and shuts them out of the decision-making process entirely. His method of communication is completely unilateral. This is the problem in this case as a whole: bad leadership. The root causes of the problem are that Frank does not want to change either his leadership style or his method of managing the company.
The leadership behaviors and attitudes that Frank exhibits include refusing to listen, acting in an authoritarian manner, and blaming others for problems instead of taking personal responsibility. As the business development manager, Frank is not a good leader. The senior management may need to hire a new business...
Understandably, Frank is worried. However, there was no reason for him to call the meeting if all he wanted to do was berate his staff. Frank accomplishes nothing by telling the four project managers that they are not doing a good enough job, and he never indicates what he can do to improve the company. He does not listen to Jennifer, who says that government spending has tightened up. Perhaps Jennifer has ideas of where to find new contracts. Oliver asks Frank directly how to go about securing new contracts, attempting to engage Frank in a productive conversation that would be proactive and focused on goals. Instead, Frank dismisses what his team has to say. He says, "I've heard enough excuses." Frank is closed-minded, and places undue demands on the team to find a "new pending contract" without offering any support.
3. Frank could approach his project managers in…
