Companies wishing to exercise discretion over consumer interactions may not be able to exercise quality control over the training of representatives servicing their valued customers, who are ill-prepared to deal with angry, confused, and technologically illiterate customers. The call center is the 'face' of the IT company and Microsoft in particular has lost customers because of its dependence upon call centers and unhelpful staff, in contrast to the people-friendly personalized 'real world' face of the Apple Store.
Employing individuals abroad to construct the IT application itself can be equally problematic, especially when creating an interface for users who are not well-versed in technology. The offshore IT personnel may not have a clear sense of the culture of the foreign company, and the base of knowledge of the designated users. As a result, the technical manuals may be poorly suited to the needs of the user.
The macro, socially beneficial aspects of outsourcing are also controversial. On one hand,...
Offshore Wind Energy Wind Energy (Facts and Features, Usage, Future Prospects, Strengths and Weaknesses, Recommendations) It is an undeniable fact that human activity needs energy as a basic requirement. Energy input is a fundamental need for transportation, water and food provision and mobility services. In the contemporary energy system, non-renewable fossil fuels are the principal resources that satisfy the global energy needs. They are preferred due to their dependability and low-cost. On the
Offshore Wind Energy Creating the Offshore Wind Energy Industry as a center of attention for more investment in the Persian Gulf countries and providing a study and recommendations to the governments and companies to be more comfortable investing in this field. Opportunities in Offshore Wind Energy It is generally acknowledged that changes in wind energy prices affect economic welfare in ways that are not entirely reflected in transactions in the wind energy market.
Because the home country is not required to reimburse foreign depositors for losses, there is no corresponding financial penalty for lax supervision; there is, though, a benefit to the country with lenient regulatory policies because of increased revenues generated and the employment opportunities these services provide (Edwards 1999). Furthermore, banks seeking to conduct multinational business are attracted to countries where incorporation laws and the regulatory framework offer less regulatory oversight
Oil and Gas Development of Two Important Materials in Earth's Early History According to scientists, Earth began its life 4.6 billion years ago, when cosmic dust collided to form increasingly large particles. These particles, after millions of years of colliding and increasing in mass, eventually formed the Earth, with a mass similar to what it is today (5.9736 x 1024 kg or 5,973,600,000,000,000,000,000,000 kg) . Soon, the Earth's atmosphere began to form,
Enforcement Policy Offshore oil and gas exploration is one of the most capital and human resource intensive industries. Significant health and safety (H&S) risks are associated with working in offshore oil and gas fields. Dermatitis, inhalation of hazardous substances, mental and physical health, isolation, injury, and loss of life and common H&S risks associated to offshore operations. Bureau of Safety and Environmental Enforcement (BSEE) is the federal regulatory body that regulates
Cross-Boundary Offshore Oil & Gas Resources Joint Development Agreements & Frameworks 1/6/2014 [Type the company name] User Table of Contents 1. Introduction 3 2. The rule of capture 3 3. The CooperationApproach 4 4. Legal framework to develop trans-boundary offshore O&G resources 5 4.1 Cross-border unitization agreements 6 4.2 Joint Development Agreements (JDA) 6 4.3 National law and its application in Co-operative Agreements 7 4.4 Bilateral treaties for trans-boundary oil and gas exploration 7 4.5 The Framework Agreement Approach 9 4.6 The Third Party approach
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