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Conclusion
The impacts of Web 2.0 technologies and social networks are revolutionizing how government agencies interact internally and with each other. The need for overcoming resistance to change, redefining processes so they are made more effective with the addition of technology, are all critical aspects of managing the migration to new technologies. Ultimately it is in the automating of processes that hinder organizations' effectiveness where the true value of technology is found.
References
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Appendices:
Appendix a: Web 2.0 Meme Map
Source: (O'Reilly, 2006)
Appendix B: Web 2.0 Applications
WEB 2.0 APPLICATIONS
Applications
Descriptions
Blogs
Online diary or journal entry on the Internet, which primarily supports text, photo (photoblog), video (vlog), and audio (podcast) formats
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What is Web 2.0. Design Patterns and Business Models of the next generation of Software. Tim O'Reilly. Published September 30, 2005. http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
• Consumer Wikis enable users to comment on content, in addition to editing content
• Wikipedia, a community Wiki encyclopedia, includes approximately 1.3 million English-language articles
Sources: (Bernoff, Li, 2008); O'Reilly, 2005. What is Web 2.0. Design Patterns and Business Models of the next generation of Software. Tim O'Reilly. Published September 30, 2005. http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
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