The Yankees lost game one in Yankee stadium and Steinbrenner entered Torre's office. Steinbrenner barked about game two being a must-win situation. Instead of playing the yes-man, Torre told him the truth: "You should be prepared for us to lose again tonight," (p. 16). Torre told Steinbrenner exactly what the owner did not want to hear, but he told him the truth. Many managers might have given Steinbrenner a pep talk, exactly what the owner wanted to hear. Torre did not. His honesty is an admirable trait and one that should be mirrored by any aspiring leader. A true leader understands the importance of personal integrity and forthright communications. Torre placed tremendous trust in his players, but he also earned back that trust.
Torre should also be commended for his willingness to listen to others. His leadership style is decisively inclusive. For example, in Game 5 of the World Series against the Braves -- which was Torre's first World Series -- the manager made some key lineup changes. One of those changes was to replace outfielder O'Neill. Don Zimmer consulted with Torre, telling him that doing so would be a dangerous move. Psychologically, O'Neill "would not be there mentally" if Torre had to go back to him (Torre & Verducci 2009, p. 20). Torre agreed. He called O'Neill back into his office and told him to start the game.
A lesser leader would have stubbornly stuck to his decision out of pride. Especially because it was his first appearance at a World Series, Torre was under incredible personal and professional pressure to perform. His ego could have been heavily invested in the decision-making process. In fact, it would have been understandable if he stuck to his initial lineup change. A lesser leader would have ignored...
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