Conclusion

The impacts of Web 2.0 technologies and social networks are revolutionizing how government agencies interact internally and with each other. The need for overcoming resistance to change, redefining processes so they are made more effective with the addition of technology, are all critical aspects of managing the migration to new technologies. Ultimately it is in the automating of processes that hinder organizations' effectiveness where the true value of technology is found.

References

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Appendices:

Appendix a: Web 2.0 Meme Map

Source: (O'Reilly, 2006)

Appendix B: Web 2.0 Applications

WEB 2.0 APPLICATIONS

Applications

Descriptions

Blogs

Online diary or journal entry on the Internet, which primarily supports text, photo (photoblog), video (vlog), and audio (podcast) formats

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