Overview The American Military University Arena is located in Charles Town, West Virginia. This is a multipurpose facility that hosts events in college and professional football, basketball, and hockey. This is a newly structured arena and it has a sitting capacity of 65,000 people. The arena also includes a gymnasium, a modern gym with the best bodybuilding facilities, and a swimming pool. Some of the facilities that exist include parking garages, sports grounds, spectator sitting areas, cafeterias, and sporting facilities. The main focus of the risk analysis will be the sports arena. Due to the number of spectators that the facility can hold at any one given time it is vital that there be enough consideration placed for the safety of the participants and the spectators. The main stakeholders of the sports arena are the university management and administrators because they are directly involved and the sports arena was built in order to support and supplement the income for the university. The other stakeholders are the students especially those who take part in sporting activities. The community is also a stakeholder and since this facility also hosts sporting events for professional football, hockey, and basketball, the residents of the area are also considered to be stakeholders. The state and county government of West Virginia and Charles Town are also stakeholders of the sports arena. The arena has employed enough personnel ranging from first aid caregivers, security guards, parking attendants, ticketing agents, vendors, and service desk personnel. The sports arena has a sitting capacity of 65,000 people, but there has not yet been an occasion when the arena has been full to capacity. The maximum number of spectators has stood at 50,000. For the risk management, the main personnel used will include the university administrators, sports arena personnel, and security personnel.

Matrix

Risk Matrix

FREQUENCY

SEVERITY

High

Medium

Low

High

· Fans fighting.

· Poor lighting.

· Slipping, tripping, or falling.

· High noise levels.

Medium

· Chemicals or other hazardous substances.

· Extreme weather.

· Parking lot accidents.

Low

· Terrorist attack.

· Food poisoning.

· Electrical shocks.

Risk Transfer Matrix

High

Insurance

· Terrorist Attack.

· Food poisoning.

· Chemicals or other hazardous substances.

· Extreme weather.

Frequency

Low

High

Independent Contractor

Indemnification Clause

· Fans fighting.

· Poor lighting.

· Electrical shocks.

· Slipping, Tripping, or Falling.

· High noise levels.

· Parking lot accidents.

Low

Severity

Financial Treatment and A Reduction Treatment for Each Risk

Risk treatment refers to any action that is taken in order to manage a risk. A terrorist attack would not be easy to predict, but with proper planning, it is easy to mitigate such an attack. The financial treatment for such a risk is ensuring there are enough first aid kits and first aiders present whenever there is an event at the arena. A reduction treatment for a terrorist attack is increasing and having vigilant security personnel. Scanning and inspecting all cars, individuals, and bags should be done before one is allowed access to the facility.

Areas that might have chemical risks should be well denoted and signage used to ensure that individuals accessing these areas are aware of the risk (Alves et al., 2013). The financial treatment for this risk would be to have enough signage. The reduction treatment is to ensure that the area does is well ventilated whenever there is an event taking place.

Food poisoning is a risk that can have a high severity and this is because many people tend to consume the food being sold at the sports arena. The financial treatment for this risk is stocking washrooms with enough hand washing liquids and encouraging employees to wash hands at all times. The reduction treatment would be to have in-service education plan regarding how to handle food.

The risk of fans fighting is eminent in any sports arena and the financial treatment of this risk would be to employ security personnel who would be watching over the fans to ensure that rowdy fans are well controlled (Ruffino, Fiore, & Zanetti, 2013). The reduction treatment is preventing fans who are known to cause fight from entering the arena.

Poor lighting, especially in dark areas,...

Installing proper lighting and replacing the broken bulb is the financial treatment, while the reduction treatment would be to restrict access to areas that are not well lit.
In order to prevent the risk of extreme weather during a sporting event, it is vital that there is proper weather analysis in order to reduce this risk, this would be the reduction treatment. The financial treatment would be to have a supervisory plan in place for such an occasion and ensure that employees are well trained on how to handle such a huge crowd.

The sports arena has three high-voltage areas. These areas should have proper signage to ensure that individuals understand the risk associated with accessing such an area. The financial treatment of this risk is having constant inspections to ensure no unauthorized individual has accessed the area.

All staircases are fitted with anti-slippery material, but there are still risks of slipping, falling or tripping. The financial treatment would be to ensure that any spillage is wiped immediately. This would require having enough cleaners whenever there is an event. The reduction treatment would be to have warning and information signs for the individuals accessing these areas.

High noise is unavoidable where there is a large crowd of sports fans. The sports arena is bound to have loud noises and the financial treatment for this risk would be to properly warn and educate the spectators of this risk. The reduction treatment might involve placing warning signs at all entry points of the arena.

Parking lot accidents are avoidable if the parking area is well illuminated and there are enough parking attendants to direct drivers. The financial treatment for this risk would be hiring enough attendants to monitor the parking area, and the reduction treatment would be to have clear signs for drivers to reduce speed and signs marking the exits.

Risk Reduction Procedures

Personnel Management

The American Military University sports arena has implemented various policies to ensure that its personnel are not going against the mission and vision of the facility when they are work. It is the policy of the sports arena that no employee should report to work late or drunk. In order to prevent latecomers, the facility has implemented a clock in system that uses the employees’ biometrics i.e. fingerprint to record when they reported for work and when they clocked out. This ensures that employees report to work on time and it prevents the rushing to fill out empty slots at the last minute. As a sports arena the facility should ensure that it has enough personnel to handle the huge crowds that visit the facility whenever there is an event. The only to do this is by ensuring that employees report for work on time and they are at their required station by the time the gates are being opened. Screening employees for drugs and alcohol when they report for work is another policy that has been adopted by the facility. This screening ensures that personnel are not inebriated in any way. This reduces the risks that a drunk employee would have especially when dealing with rowdy or emotional fans. The sports arena also has a policy that restricts employees from smoking when they are at the facility. Smoking has been prevented within the facility not only for the employee but for all visitors because there is a huge risk that a fire could be started by a smoker who throws the cigarette butt aimlessly.

In addition to the above-mentioned policies, the facility also has a strict sexual harassment policy that ensures that no employee is discriminated or harassed sexually. The policy has clearly defined what is allowed and what is considered to be sexual harassment. This policy is not only handed to employees, but there are training that employees attend training them on the effects of sexual harassment and reinforcing the importance of respecting each other irrespective of gender. As stated in the policy, there is zero tolerance for any sexual harassment and all incidents are fully investigated. There is also a confidence clause that ensures that any report of sexual harassment is treated discreetly in order to protect the complainant. A sample sexual harassment policy is provided in appendix A.

Emergency Procedures

The facility's emergency procedures for dealing with accidental bodily injuries are that the injured individual should be moved to a secluded area where the first aid team can work on the individual without interference. All emergency team workers should have proper protection to ensure there is no transmission or infection when they are administering first aid. An accident form should be filled indicating the procedures that have been carried out and the injury that has occurred. A sample incident report form has been included in Appendix…