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That means they have to be flexible, and they also have to be open to change, in case they face an emergency or a repair they may not be too familiar with.
A good mechanic is honest, as well. Many garages have the reputation of being dishonest or inept, and it gives many mechanics a bad name. The customer should be able to trust the mechanic and trust his word about what is wrong with the customer's car. If a customer does not trust the mechanic, they probably will not return to the shop, and the certainly will not recommend them to others. Therefore, a mechanic must always be fair and honest, and never give the customer any reason do doubt his word or his actions.
A good mechanic stands by his work, as well. The shop should offer a warranty, and they should stand behind that warranty. A good mechanic knows his own capabilities, and what he can offer to the shop and the customer. Therefore, he should not be uncomfortable about certifying his work and offering a warranty on it. A good mechanic also knows his limitations. There...
If they are not comfortable with certain procedures and such, they should think about safety and the customer, rather than simply going ahead with the repair.
A good mechanic is always concerned about safety, as well. Their own safety, as well as the customer's. A bad repair can cause an accident or worse, and a dirty, cluttered shop can create hazards for the people that work there. A mechanic should always make sure they practice safety in the shop and in their repairs. If a mechanic can be all these things, they are "certifiably" a good mechanic!
References
Cars Editor. "How to Find a Good Mechanic." eHow.com. 2007. 19. Oct. 2007. http://www.ehow.com/how_3380_find-mechanic.html
Editors. "What Makes a Good Mechanic or Garage?" SearchZoneJA.com. 2007. 19 Oct. 2007. http://searchzoneja.com/editorial_view.cfm?pageid=54
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