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¶ … behavioral styles, and these can have an impact on a workplace. They have been outlined on a grid of responsiveness vs. assertiveness. A low assertiveness/high responsiveness person is "analytical"; a high assertive/high responsive person is a "driver"; a high assertive/low responsive is euphemistically known as "expressive" while low assertive/low responsive dubbed "amiable" (Levit, 2013).
As a manager, these different styles are going to be seen in the workplace. They explain how people will behave in the workplace, so it is important to be aware of these behavioral differences, and what they mean for the individual in question. They provide a framework for understanding individual behavior, and allow the manager to have a sense of what to expect from someone. These behavioral styles are also important in that the manager can have a better sense of how to motivate people, if they understand their basic behavioral styles, and the manager might also need this information when conducting conflict resolution.
2.
In a small company, employees are more likely to deal with each other frequently. A small company usually requires more teamwork, because jobs are less specialized -- people have to pitch...
Thus, it might be expected that in a small company, personality and behavioral styles are more important. People are more likely to get into conflict, and because the company is small that conflict could manifest on a daily basis. It is therefore important that managers are aware of the behavioral styles, and how those might turn into conflict.
When you are dealing with your fellow employees, it is important to consider that those relationships are an ongoing thing, and therefore it is better to be aware of the differences, and work with those. Or, alternately, in a small company it might be that the manager wants to fill jobs with people who have similar styles, as a means of minimizing conflict. In smaller companies, a cultural fit is almost as important as technical ability in finding new hires. Some larger companies, like Google or Zappos have made cultural fit an important element in their hiring. When you are dealing with others in a small company where people are responsive, the last thing you need are amiable but ineffective people, are the expressive people who talk a lot but do nothing -- you need responsive…
References
Levit, A. (2013). There are 4 behavioral styles that determine productivity at work. Business Insider. Retrieved November 27, 2014 from http://www.businessinsider.com.au/4-behavioral-styles-that-determine-productivity-at-work-2013-5
MindTools. (2014). Dealing with unhappy customers. MindTools. Retrieved November 27, 2014 from http://www.mindtools.com/pages/article/unhappy-customers.htm
Root, G. (2014). Importance of teamwork at work. Houston Chronicle. Retrieved November 27, 2014 from http://smallbusiness.chron.com/importance-teamwork-work-11196.html
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