Business real estate concepts and applications

Communication Skills

Dear Steve;

My boss Yvonne suggested that I send you an email that provides you with a few tips on how to communicate in a more effective manner. To accomplish this goal, I have taken the email you sent me earlier today and rewrote some of it in a much simpler style. The reason I have done this is to ensure that your communication style is more conducive to our culture here at Mosaic. The employees here at Mosaic are much more laid back and less formal than in many corporate situations; therefore you do not need to be as formal as in most corporate scenarios.

To become a good communicator you must be capable of presenting your information in a clear, concise manner. For example; instead of writing, "Pursuant to our conversation yesterday on the telephone, enclosed please find the needed sales figure for the past quarter of the current year. It should be noted that the figures presented herein include numbers on the most recent dales data for this quarter minus this past week prior to the official ending of the quarter." Instead, you could have written, "we spoke yesterday concerning the enclosed sales figures from this year's past quarter. The attached quarterly sales data includes the numbers through last week." There is no reason to be wordy, I do not have the time to read it all anyway. Like Jack Webb, I just need the facts!

The second point I would like to make is that you do not have to impress me with your knowledge of business jargon, I would much rather you keep it simple. For example, you wrote "at the request of the conversation that occurred with you, I have taken the liberty to commence prioritizing the furniture pieces that seemed to have the most impressive routine sales during the initial and final weeks of the sales quarter." My question to you, Steve, is what? What did you say? What did you mean? Come on dude, this is me you're talking to. How about trying something like this; "You mentioned the need to know what furniture items are selling the best, I will send you a list tomorrow of the most recent sales figures by piece." Isn't that a lot better?