Second of all, there are several examples where IM helps researching and research services. One of the cases discovered is of IM used in library services. The librarian at hand mentions the low lag time as the most important advantage that IM services offer. To this, he adds the fact that it is often the case that an IM conversation turns into a face - to - face conversation much quicker than it would have in the case of the usual emailing or phone call methods of setting up an appointment. All this increases overall efficiency of communication and human contact.
As we have presented the facts in the previous paragraphs, instant messaging services offer more and more an appropriate alternative for college students, both in terms of leisure and academic purposes. With less time on their hands and more time spent in front of a computer and on the Internet, the typical college student will revert to instant messaging to communicate with the outside environment and other individuals. In this sense, 65% were avid instant messaging users at a 2002 level, with the numbers increasing every year from then on.
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