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For instance, for anti-fraud solution, there can be an option that records a trail of fraudulent emails that can be used a technical department to keep track of fraud attacks. Or, there can also be an option that sends out alerts and warnings to users about possible causes of email security risks.
Inform. Increase communication and awareness on email security measures and procedures.
Let the employees know the causes and consequences of risks that email vulnerabilities provide. Also, an increased awareness on the measures and procedures which employees can take to strengthen email security can minimize threats to sensitive information. Thus, adding to a guarantee of having secured email system.
Why Corporate Customers Should Outsource Their Email?
Outsourcing emails has been one of the solutions that some organizations choose to solve email security problems. Following are some of the reasons why it is sometimes better to outsource emails than to maintain them by the organization itself.
It is cost-effective.
Maintaining an own email server would require a number of staff to ensure that the server never experiences a downtime. This means it requires a number of staffs for a 24-hour monitoring and service. Moreover, hardware and software upgrades are certainly needed as more and more advanced technology is being developed. However, if emails will be outsourced, it is more cost-effective to an organization because of less need for email administrators/technical staffs as well as the cost of upgrades will no longer be a problem.
Reliability of Continuous Service and Improved Customer Service
Outsourcing emails allows greater possibility of never experiencing a downtime because it is what the email service provider is supposed to provide to its clients....
Moreover, the expertise of email service providers ensures this benefit. Consequently, with a guaranteed 24-hour email service, service to customers will not be put at risk.
Better Anti-Spam and Virus Prevention Solutions
Similar to 24-hour service, there is a greater guarantee of anti-spam and virus free emails because it is the expertise and focus of email service providers. Thus, providing an increased integrity and reliability of email contents.
NISA Custom Internet Solutions has further listed the following advantages of outsourcing emails.
By outsourcing email, the company is able to keep doing its business and leave the job of electronic mail to professionals. Not only does the company not have to worry about purchasing hardware and software, but the costs of Information Technology (IT) staff are non-existant. (NISA Online)
By outsourcing email, network security is increased, a greater dependency on email results in increased productivity, and staffing budgets allow resources to be allocated where they are needed the most. nefits far exceed the costs of outsourcing email. (NISA Online)
By outsourcing email, a consistent look and feel to the company's image can be maintained, regardless of network structure, the number of offices, or the number of employees. Internet email can be integrated as part of the internal email system. (NISA Online)
References
Email: Know the Facts, Deal with the Risks. http://www.computerweeklyms.com/research/Whitepapers/Email-BusinessRiskContinuityandCompliance_april.pdf.
Stop Email Fraud Before It Stops You. http://www.mailfrontier.com/docs/MF_StopFraud.pdf
Why Outsource Email. http://www.gothamweb.com/mail/why.cfm
Email Services. http://www.nisa.com/products/email.php
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