Diversity, Culture, And Communication Competence Essay

In many cases, difficult individuals can undermine morale and productivity of the working group if other members of the group react defensively or forget that it is not necessary to respond to every issue that is not directly related to the team's working objectives and goals. Controlling Gut Reactions

I realize that I have limited patience for dealing with difficult individuals and that I tend to respond reflexively from my gut instincts in many situations. In the vocational environment, that can be counterproductive to the needs of the working group and the organization. By studying communications, I hope to learn to control my gut reactions to people and circumstances and to learn conflict resolution techniques that will enable me to...

...

o work collaboratively even with difficult individuals without becoming engaged in unproductive arguments even where the "fault" lies with the other person's personal difficulties.
Personal Commitment

My personal commitment will include: (1) taking advantage of opportunities to study communications formally; (2) increasing my personal awareness of factors related to cultural diversity in society and in the vocational environment; (3) participating in available seminars and workshops designed to improve my communications and collaboration skills; and (4) investing the necessary effort to change personal habits and natural tendencies that may interfere with my ability to work with others as professionally and productively as possible..

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