Business Management Communication forms the crux of management and must be effective within an organizational setting. Communication is not the message or its transmission; rather, it is an exchange of mutual understanding that commences with the message’s receiver. In the absence of effective management, the fundamental management functions, namely, planning, organization, hiring, control and direction, cannot be performed effectively. Businesses have to engage continuously in information interchange. Feedback forms a key business communication facet. Today’s companies operate on a large scale and have to deal with numerous individuals (Mannan, 2013).

Business communications focus on corporate goals. Corporate policies, rules, and regulations have to be conveyed to individuals within as well as outside the company. Business communications are regulated by specific norms and rules. Initially, communication in organizations was restricted to only phone calls and paper-work, among a few other things. The present-day technological evolution, however, has brought mobile phones, satellites, video conferencing, and email into the picture, to better support organizational communication. Successful business communication facilitates development of organizational goodwill (Mannan, 2013).

Within the business arena, communication’s key aim is aiding managers to smoothly carry out all management functions. Among the many communication goals are:

Information Exchange: The key business communication goal is exchanging information and news both internally and externally.

Strategy and Planning: Communication provides managers with information for preparing sound organizational plans. Management gathers information from diverse sources and uses them for preparing and executing corporate plans.

Policy Development: Organizations must collect accurate data and facts by employing communication technology when formulating corporate policies.

Managerial Authority-Related Activities: All companies have a communication-focused management system. Their work is performed using information technology and business communication forms the basis for doing so.

Work-Connected Transition: Corporate communication helps inform change in all areas of planning and routine work. Consequently, subordinates may perform routine work conveniently, without difficulty.

Forging of an interpersonal labor union-management relationship: This is highly crucial to organizations. Information interchange between these groups facilitates collaboration and cooperation in an organization.

Interpersonal Relationships: A healthy interpersonal relationship between company managers, directors, and other authorities is critical to a company’s prosperity. Business communication forms an effective medium to achieve this.

Increased Expertise: Communication technology development and information exchange with employees encourages them to hone their workplace skills.

Issue Resolution: Resolution of diverse corporate problems is a key aim of communication. Communication creates a foundation for discussion through supplying facts that eliminate differences between conflicting entities.

Job Satisfaction and Personnel Motivation: Employee motivation constitutes a major managerial function. Management can employ communication technology for motivating personnel. Individual skills are dependent on job satisfaction, which may be increased through effective communication (Mannan, 2013).

Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.

Research reveals that weak interpersonal skills constitute the most significant factor that limits managerial efficacy. Once again, the most common problem area which causes premature managerial career plateaus is difficulties in dealing with other people (or in broader terms, a lack of interpersonal skills vital to management success). Thus, interpersonal skills prove pivotal to effective management performance of their various roles, including leadership, training and orientation, delegation, communication, discipline, motivation, and performance assessment (Day, 2014). Sound interpersonal capabilities like conflict management and healthy communication approaches produce powerful managers, team leaders, and supervisors.

In the managerial role, I have the opportunity of working with several new recruits every year. At first, I cannot determine whether the new recruit will be a star player, an average employee, or an utter failure. Hence, at first, I will have to make sure new recruits receive proper training and orientation for succeeding in their respective roles (Day, 2014).

Sound interpersonal abilities aid personnel in forging connections with colleagues. Colleagues...

The lack of an atmosphere of kindness, proper emotional reactions and mutual respect in an organization can cause an individual to be viewed by superiors and colleagues as selfish, reserved, and unfriendly. Sound interpersonal skills facilitate advancement up the career ladder without the risk of dismissal for one’s inability to collaborate with fellow employees (Tucker, 2017).
Explore the role of international and intercultural interpersonal communications in today’s global businesses.

The current age is marked by swift globalization together with increased public awareness of the fact that intercultural communication forms a key element of workplace and personal success. It is common knowledge that communication is inevitable to human society. Globalization has ensured that communication no longer remains confined only to a national or community level, but works on a global level as well. Therefore, intercultural communication has grown in importance like never before for businesses. Still, it is a challenging task to achieve the level of effectiveness of intercultural communication necessary for such success (Kei & Yazdanifard, 2015).

Normally, communication aims mainly at self-expression. But an individual may express him/herself using various modes and kinds of communication (e.g., cross-cultural communication). Considering the current globalized world, intercultural communication capability can accord corporations a sound competitive advantage. Effective communication skills are undoubtedly challenging to apply to the current global environment. Misunderstandings may, for example, crop up even where both entities share a common language but hail from two different cultural communities. Hence, it is imperative to understand how globalization impacts intercultural communication in enterprises striving to gain an edge over local as well as global competitors. Sound communication aids firms in better, and more concisely, explaining to clients the fortes of one’s services and products when compared with those of rival companies (Kei & Yazdanifard, 2015).

The increasing affordability and accessibility of international migration has given rise to a culturally-diverse modern workplace environment. As individuals’ respective cultures impact their behavior and attitudes, differences which arise as a result may cause conflict. Thus, intercultural communication proves especially salient in preventing conflicts brought about by a culturally-diverse work setting (Kei & Yazdanifard, 2015).

Describe both verbal and nonverbal management communication.

Communication may be classified broadly into two: non-verbal and verbal, each of which may be segregated further as one- or two-way communication.

All communication in writing or that which is said come under verbal communication. Exchange of spoken or written words (i.e., verbal expressions) between members of an organization constitute the foundation for verbal communication. Newspaper articles, written memorandums, notices and announcements on bulletin boards, written assignments and requests, etc. all come under verbal communication (Marquis & Huston, 2009).

On the other hand, nonverbal communication represents unwritten, unspoken messages conveyed through one’s body language (including posture, gestures, facial expressions, eye contact, tone of voice, volume, space variations, etc.). The intensity as well as content of exchanges between people are impacted significantly by such nonverbal expression. Whether and how a speaker’s words and feelings differ is usually understood by paying attention to such nonverbal cues. Nonverbal communication can add to, strengthen or contradict the verbal message, or even stand separately (Marquis & Huston, 2009).

Non-verbal as well as verbal communication facilitate management and leadership interactions. Such interpersonal skills reflect the leader’s role. Recognizing the obstacles to organizational communication (power, authority and standing), sensitivity to nonverbal and verbal communication, and consistently utilizing assertiveness techniques form key leadership skills. The consistent employment of nonverbal and verbal communication helps leaders serve as role models for followers (Marquis & Huston, 2009).

Explain approaches for effective written management communication.

Clarity of thought, critical thinking, style and grammar form the basis of sound business writing. Critical thinking commences with paying close attention to what could and what ought to be communicated for accomplishing corporate aims. The foremost recommended step in written management communication is identification of its purpose (persuasion, providing information, or explaining), as this can guide decisions on what to include and exclude within any…