Employee selection criteria and scoring system for bank teller positions
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Choosing the selection method
Education: looking at the application form and the application letter to tell the level of education.
Work experience; number of years experience and above
Justification; the extensive needs of the job requires previous exposure to same job.
Math skills; using the weighted mean for the scores for years on college
Justification; an entry or exit exam cannot effectively show the strength of the student in isolation.
Verification knowledge; through the use of an aptitude test.
Justification; it is the best platform to allow the candidate to show, on paper, the ability to apply the application ability of procedures in solving problems.
Interpersonal skills; oral interview
Justification; Through this method the ability of the candidate to communicate to people he considers senior is measured and the oral skills taken into account, apart from knowledge of the answers to the questions.
Work motivation; Oral interviews and work track record
Justification; the work record and reason for leaving one organization to another, which can be expressed orally is a good indicator of this.
B. Operationalizing the assessment
2. Work experience assessed via number of years
My assessment
Points
Number of years
More than 3-year
6
2-3 years
3
1-year
Reject
Less than 1 year
3. Math assessed Via average for number of years in college
My assessment
Points
Average score
10
80 and above
6
60-79
3
40-59
Reject
Below 40
4. Verification knowledge assessed via aptitude test
Point
Score out of 50
10
40-50
6
30-39
3
20-29
Reject
Below 20
5. Interpersonal Skills
Points
Average score from panel pout of 50
10
40-50
6
30-39
3
20-29
Reject
Below 20
6. Work motivation
Points
Number of jobs held in a year
10
1
6
2
3
3
Reject
More than 3
C. Application of assessment
Maria
Lori
Steve
Jenna
Education
6
3
3
10
Work Experience
10
3
10
Reject
Math skills
10
Reject
3
6
Verification knowledge
Reject
10
3
6
Interpersonal skills
10
6
6
6
Work motivation
6
6
3
10
a. Maria scored the highest
b. Yes she is the best since she scores well in the very important fields like work experience and interpersonal skills which are important for a bank teller.
c. Lori and Steve scored the lowest.
Analysis of the answers
1. The most important here is the work experience since as a teller, the turnover of clients and accuracy is of essence and an experienced person here can do better than a new person.
2. Recorded
3. The least important a scores in Math and work motivation
4. Done
Maria
Lori
Steve
Jenna
Education
60
30
30
Work Experience
60
Reject
Math skills
50
Reject
15
30
Verification knowledge
Reject
30
60
Interpersonal skills
60
60
60
Work motivation
30
30
15
50
Total
Table analysis
1. Maria scored the highest
2. Yes, she is the best applicant since she scores best where it matters most, even after the altering of the scores in the table above, the work experience and interpersonal skills.
3. Lori now scored the lowest.
4. The weighted approach was the best since it double checks the scores of the candidates to ensure there is fair treatment of all the factors that are considered and helps in prioritizing the factors as well.
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