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279-306) and therefore sets the foundation for the development of an ethical culture in the organization. Finally and most importantly, the product manager must concentrate on those customers served with the appliance and put their well-being, safety and satisfaction above personal gain both from a financial and career recognition standpoint.
When the corporate culture, exposure to customers of a potentially unsafe product, and the need for staying in compliance to government regulations are considered, the product manager needs to think first of the Rights Approach to ethics as defined by Kant, as in selling any product there is the explicit trust that any product sold is going to perform to the level and safety customers expect. In conjunction with this, the product...
The bottom line is that only by considering how the decision to ship the noncompliant product influences all those associated with its production, sale, service and use can the product manager make the best possible ethical decision.
References
Kouzes, J & Posner, B (2003). The Leadership Challenge. Jossey-Bass; 3rd edition. New York, NY. August 7, 2003; pp. 279-336, Chapters 11 & 12
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