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Excellence in the Workplace -- Communication
Do you know the most important factor needed in order to become successful in the workplace? Do you know how to make any business thrive and prosper? The key component to accomplishing what you want in your professions, whatever that may be, is to communicate effectively. The use of various fundamentals that work in conjunction with communication can help launch the start of a successful business. This idea may seem too simple and easy to some, but there are many intricacies and elements to communication as well as different styles that are part of the dynamics of communication between people in the workplace.
Keys to Workplace Excellence
Communication professors Kelly Quintanilla and Shawn Wahl use the acronym KEYS to simplify what they believe to be necessary communication skills for success on the job. In their book, Business and Professional Communication: KEYS for Workplace Excellence, they explain that the first letter ("K") in the acronym...
The authors assert that "…truly competent communicators" know how important it is to recognize one's weakness in communication. The "E" stands for being able to evaluate the context within which communication is taking place; that is, being able to communicate with a "variety of audiences" and understanding the "constraints" in those interactions is vital in order to achieve quality communication.
The "Y" in KEYS refers to "Your communication interaction" -- which requires every person that communicates to understand "verbal and non-verbal cues" in every interaction, the authors continue. And finally, the "S" asks the communicator to "Step back and reflect" on both verbal and non-verbal messages we "convey to others" (Quintanilla). By taking a step back in a business environment, the individual can basically critique his…
Virtual Workplace Communication Cons or Disadvantages of Using DIVA in Amazon.com Amazon.com has one of the most diverse business models of any e-commerce retailer today, including their fastest growing business unit, Amazon Web Services (AWS) which is revolutionizing cloud computing. Amazon's depth of expertise in online retailing, recommendation engines that present customers books, products and subscriptions that align with their specific needs of customers is unmatched. The nature of Amazon.com and its
" Although this technology was touted as a way to improve customer service, many employees believed that it demonstrated that top level employees were distrustful of lower level employees. In the end the technology was still implemented, however there is anomousity that exist at the company as a result. In spite of this scandal and others the company has been able to foster some aspects of workplace democracy through the development of
Workplace Conflicts Microsoft Corporation is one of the largest software companies in the world. The company deals in software development, manufacturing and licensing software products including operating systems, server applications, business and consumer applications, internet software technologies and services as well. Under the leadership of Bill Gates Microsoft has succeeded in placing at least one of its products in every personal computer world wide. Over the years, Microsoft has experienced growth as
Communication Management and Organizational Change Communication management in the organization and most specifically in the organizational change environment is critically important. The work of Heathfield entitled "Communication in Change Management" state that it is impossible to "over-communicate when you are asking your organization to change." (2011, p.1) According to Heathfield, there are four critical components of effective communication as follows: (1) The person sending the message must ensure that the message is
The classic example of this type of conditioning is the feeding of Pavlov's dog, in which the dog is provided with two unrelated stimuli (food at the sound of the bell). After a time, the dog, upon hearing the bell, begins to salivate, even though food is withheld from the subject. The dog "learns" that the bell sound means food, without the dog undergoing any cognitive processing or thinking
To help improve employee's outlook about the Nosh, Ms. Pepper must release a statement to the media affirming her intentions to reestablish the Nosh as a frontrunner in the community with respect to its services and commitment to a family style work environment. The intent of this message will include demonstrating that while impacted by Katrina, the Nosh remains a responsible employer committed to its employees every step of