Functional Structure The Modern Manager Essay

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Resistance to change generates bureaucracy - this feature is best emphasized by situations in which the managers are not willing to change their approach to various organizational processes. The reasons for this are multiple, including the failure to recognize the importance of change, the strong beliefs that the current approach is the most adequate one or the fear of failure in the face of change. Given this managerial approach then, employees begin to behave in the same manner, meaning that their efforts to improve and increase their efforts become minimalist to nonexistent. This state of events in which organizational parties do not wish to change leads to emergence of high levels of bureaucracy.

Bureaucracy generates resistance to change - given that the company staff has grown accustomed with...

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As a result, they will work on consolidating rules and norms that preserve the respective status quo, creating situations in which is rather difficult to advance - in other words, bureaucracy. The end result of both situations is the dramatic decrease in customer satisfaction, followed a reduction in the organizational sales and increased threats upon the financial health of the economic agent.
Ultimately then, it can be concluded that resistance to change and organizational bureaucracy not only relate to each other, but they in fact go hand in hand, creating a vicious circle.

Stamm, D.J., Ugly Ponderous Bureaucracy

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